Funeral Manager by ADDF Software

What Funeral Manager by ADDF Software does

Funeral Manager by ADDF Software is a Belgian vertical SaaS provider specializing in cloud-based ERP software for funeral homes (pompes funèbres). Founded in July 2016 by CEO Danilo Abraini, who spent eight years in the funeral industry prior, and CTO François Ducobu, the company is headquartered in Nivelles, Belgium (Rue de l'industrie 17 D). Core functionality covers death file encoding, quote and invoice generation, ceremony planning, staff scheduling, client communications (SMS/email), online condolence management, document generation, and accounting export. The platform is accessed via web browser (Chrome, Safari, Firefox, Internet Explorer) on PC, tablet, and smartphone, with companion mobile apps on iOS and Android.

The product suite is anchored by the core Funeral Manager ERP and four sub-brands: Funeral CloudWeb (browser interface), Funeral App (mobile, distributed via App Store and Play Store), Funeral Screen (digital signage for funeral parlors), and Funeral Touch (interactive kiosks for on-site cost estimates). A December 2022 addition, AI Photo, applies computer vision to sharpen, crop, and colorize portraits of the deceased. The platform is differentiated by an exclusive communal database of administrations, churches, cemeteries, nursing homes, hospitals, and crematoria, and integrates natively with Belgian accounting software (Bob50, Exact, Winbooks, Octopus) and a network of 13+ funeral industry data-exchange partners.

The company describes itself as the Belgian market leader in funeral software, serving an estimated addressable market of 200 to 400 funeral homes. Revenue is generated primarily through SaaS subscriptions, with publicly disclosed tiered pricing for the AI Photo add-on (€39–€89/month based on annual deceased volume) and quote-based hardware sales for Funeral Screen and Funeral Touch. The go-to-market is consultative and direct-sales-driven, with free demonstrations and a bilingual French/Dutch website. The company received early-stage support from W.IN.G. by Digital Wallonia, remains privately held by its founders, and operates a French branch in Lille established in 2019.

Name

Funeral Manager by ADDF Software

Legal name

ADDF Software

Website

https://funeralmanager.be

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Funeral Manager by ADDF Software provides cloud-based ERP software for funeral homes, covering death file management, invoicing, document generation, and ceremony planning. Founded in 2016, the self-described Belgian market leader also operates in France.

Ownership category

akta.pro rank

Headquarters

HQ city

Nivelles

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription (Funeral CloudWeb): Core cloud-based funeral management ERP software delivered as a subscription service. No on-premise installation required. Clients access the platform via browser or mobile app. The software covers encoding, quotes, invoicing, planning, document generation, task management, communications, and online condolence management. Pricing tiers are applied based on the number of deceased per year for the AI Photo service (€39–€89/month). The overall business model is SaaS/recurring subscription.
2. AI Photo Enhancement Add-on: AI photo retouching service available as an add-on subscription: €39/month for funeral homes with <400 deceased/year, €59/month for >400/year, €89/month for >1000/year. This is a recurring revenue stream layered on top of the core subscription.
3. Funeral Screen Hardware and Setup: Funeral Screen involves the sale and installation of digital display hardware (screens) in funeral homes, including custom analysis of needs and display conditions (brightness, space, distance). Pricing is custom/quote-based per installation, with custom solutions offered for each client environment.
4. Funeral Touch Kiosk: Sale/rental of interactive touchscreen kiosks (Funeral Touch) in various sizes and orientations. Directly linked to Funeral Manager software, with real-time database updates. Pricing is quote-based and customized per client.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Funeral Manager is a cloud-based ERP platform purpose-built for funeral homes to digitize the full lifecycle of funeral operations, from death file encoding and quote/invoice generation through ceremony planning, task tracking, communications, and digital death notice display. Delivered as a SaaS subscription accessible from any browser or mobile device, it includes an exclusive communal database, ID card reading, online condolences, and add-on modules (mobile app, digital screens, interactive kiosks, and AI photo enhancement).

Product overview

Funeral Manager is a modular ERP (Enterprise Resource Planning) platform for funeral homes, produced by Belgian company ADDF Software (founded July 2016). The core platform — Funeral Manager — provides cloud-based management of death files, document generation, task tracking, invoicing, and communications. The product suite is built around four key modules: Funeral CloudWeb (the 100% web-based desktop interface), Funeral App (mobile application for iOS and Android), Funeral Screen (digital display system for funeral homes), and Funeral Touch (interactive touchscreen kiosk terminal for on-site cost estimates). An additional AI Photo service (Intelligence Artificielle) provides AI-powered photo enhancement (sharpening, detaching, colorization) as a paid subscription add-on. The platform integrates with major Belgian accounting software packages and connects a network of funeral industry partners through its interface.

Differentiator

Problem solved

Functional benefit

Brands

• Funeral CloudWeb: 100% cloud-based intuitive interface accessible via web browser on PC, tablet, and smartphone.
• Funeral App
• Funeral Screen
• Funeral Touch

Products and services

• Funeral Manager (Core ERP Platform) Cloud-based ERP software for funeral homes providing document generation, task tracking, administrative management, invoicing, and planning. Hosted on web servers and accessible via any web browser on PC, tablet, and smartphone. Features include identity card reading, SMS/email/notification communications, online condolences management, and digital death notice display, with over 80% of quotes and orders auto-filled from deceased file data.
• Funeral CloudWeb The 100% cloud-based web interface for Funeral Manager, accessible via Chrome, Safari, Firefox, or Internet Explorer on computer, tablet, or smartphone, providing dashboard, death file management, document generation, invoicing, planning, and integrated database.
• Funeral App Mobile application for Funeral Manager available on iOS (AppStore) and Android (PlayStore), allowing funeral home staff to manage current death files, access deceased dossiers, manage tasks, and browse the database while on the move.
• Funeral Screen Digital display solution connecting TV screens to Funeral Manager, automatically showing deceased photos, funeral information, ceremony times, locations, and personalized messages on one or multiple screens in different buildings. Includes remote management and customization based on client needs and display conditions.
• Funeral Touch Interactive touchscreen kiosk terminal allowing users to obtain cost estimates for a recent death, funeral cost information, or funeral insurance estimates. Directly linked to Funeral Manager software with instant database updates for templates, prices, and articles, available in various sizes and orientations.
• AI Photo (Intelligence Artificielle) AI-powered photo editing service integrated into Funeral Manager providing three capabilities: sharpening (improving blurry or degraded photos), detaching/cropping (producing a version showing only the deceased), and colorization (adding color to black-and-white photos including identity card photos). Offered as a paid subscription at €39 to €89 per month.

Quantifiable outcome

• Time savings of 45–60 minutes per death file
• +2 more outcomes

Named customers14 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature12 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Tymnet SolutionscoreTechnology or IntegrationPartnership with Tymnet Solutions to provide web-based video streaming for funeral ceremonies. The solution is portable with battery and 4G connectivity, suitable for ceremonies at cemeteries or locations without WiFi. Complies with Walloon, Flemish, and Federal government COVID-19 measures.
• ENAOSminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Nature of partnership relates to data transfer with suppliers — ENAOS is a partner for exchanging data with suppliers.
• FunebraminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Funebra is a partner for exchanging data with suppliers.
• Funico InternationalminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Funico International is a partner for data transfer with suppliers.
• FragmentminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Fragment is a partner for data exchange with suppliers.
• HeavenminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Heaven is a partner for data transfer with suppliers.
• Funerailles impayéesminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Funerailles impayées is a partner for data exchange with suppliers.
• LegaciominorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Legacio is a partner for data transfer with suppliers.
• SorenirminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Sorenir is a partner for data exchange with suppliers.
• CybilleminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Cybille is a partner for data exchange with suppliers.
• FuneUpminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. FuneUp is a partner for data exchange with suppliers.
• MediawindminorOthersListed as a partner company on the Funeral Manager website under 'Nos partenaires'. Mediawind is a partner for data exchange with suppliers.
• InmemoriminorOthersListed as a partner on the Dutch-language version of the Funeral Manager website under 'Onze partners'. Inmemori is a partner for data exchange with suppliers.

Scale indicators6 records

Recent moves9 records

Expansion highlights8 records

Direct peers

• PlotBox: PlotBox is a cemetery and funeral management SaaS platform based in Ireland/Northern Ireland. It is one of the closest direct comparables to Funeral Manager: a vertical SaaS serving death-care providers with cloud-based records management, mapping, and workflow automation, competing for the same customer profile of small-to-mid funeral and cemetery operators.
• Tribute Technology: Tribute Technology is a US-based funeral home technology platform offering management software, websites, and commerce tools to funeral homes. Like Funeral Manager, it provides a vertically-specialized, cloud-based suite targeting funeral service SMBs, and is one of the most prominent direct competitors in the niche SaaS-for-funerals category.
• SRS Computing: SRS Computing provides funeral home management software in the United States, with decades of incumbent presence among SMB funeral homes. It is a directly comparable vertical software peer serving the same customer profile and workflow (death file management, invoicing, document generation).
• Passare: Passare is a US funeral home collaboration and case-management platform used by funeral directors and families. It mirrors Funeral Manager's positioning of replacing manual, fragmented workflows with a connected SaaS platform tailored to the funeral industry.
• Gilpin Software: Gilpin Software is a US funeral home management software vendor focused on small and mid-sized funeral homes. It is comparable to Funeral Manager as a vertically-specialized SaaS/on-premise tool addressing the same operational workflows in the funeral SMB segment.

Broad incumbents

• Batesville: Batesville is a large US-based provider of funeral products, technology, and services (burial caskets, cremation, and technology solutions) owned by Hillenbrand. It is a broad incumbent in the funeral industry whose technology portfolio overlaps with the operational/IT needs Funeral Manager addresses, although Batesville operates at far greater scale and breadth.
• Foundation Partners Group: Foundation Partners Group is one of the largest US funeral home operators and has developed proprietary technology and service capabilities across the death-care value chain. Although it primarily owns funeral homes rather than selling software, its scale and technology investments make it a broad incumbent peer shaping what large-scale funeral service technology looks like.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/funeralmanager

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Funeral Manager by ADDF Software