Global Security Systems (GSS)

What Global Security Systems (GSS) does

Global Tech Solutions operates as a managed service provider (MSP) delivering integrated IT services to SMB and mid-market businesses across the United States. Founded in 2015 and headquartered in Brooklyn, the firm is privately held as an LLC with a reported headcount of 12 and no disclosed external funding. Its portfolio is organized into five service pillars — Managed IT Services (24/7 help desk, remote monitoring and maintenance, IT consulting, comprehensive support, VMware and Microsoft Hyper-V virtualization, desktop management, co-managed IT, and vendor management), IT Security Services (network security, unified threat management, Sophos and Cisco-certified solutions, content filtering, spam protection, email encryption, fully hosted Security-as-a-Service, and enterprise mobility management), Cloud Computing Services (hosted Microsoft Exchange, hosted servers and desktops, hardware virtualization, cloud backup and file sharing, Microsoft Azure, Amazon Web Services, cloud-hosted VoIP, data warehousing, and Centrestack), Data Services (business continuity, data retrieval, and Disaster Recovery as a Service), and Industry-Specific Solutions spanning healthcare (primary vertical, with Electronic Medical Records), legal, manufacturing, retail, education, accountants, engineers and architects, and supply chain/logistics. The firm additionally resells hardware through HP, Dell, and Lenovo as official dealers, offers software services (Microsoft 365, SharePoint, SQL Server, Teams, identity management, document management), communications (VoIP, unified communications, fax), and low-voltage services (security cameras, access control, POS, cabling, conferencing).

The technology architecture is multi-vendor rather than proprietary, built on third-party platforms: Sophos for security, ConnectWise for professional services automation, N-able for remote monitoring and management, ScreenConnect for remote support and meetings, VMware and Microsoft Hyper-V for virtualization, and Microsoft Azure and Amazon Web Services for cloud delivery. HaloPSA powers the client portal. Revenue is generated through recurring monthly managed services fees, project-based IT consulting, hardware sales and Hardware-as-a-Service, subscription cloud services, and subscription security services; pricing is quote-based and not publicly disclosed.

Go-to-market is sales-led with account managers targeting SMB and mid-market businesses nationwide. Free consultations and free network audits function as the primary lead-capture mechanisms, supported by a content-marketing blog, email newsletter, social presence across Twitter, Facebook, LinkedIn, Instagram, TikTok, and YouTube, customer testimonials and case studies, and a structured 'Refer a Colleague or Friend' program. Named customers include Bronx Park Rehabilitation & Nursing Center, Essential Health, Fairmont Insurance Brokers, and RenAlliance Group.

Name

Global Security Systems (GSS)

Legal name

Global Tech Solutions

Website

https://globaltsllc.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Global Tech Solutions is a Brooklyn-based managed service provider offering IT management, security, cloud, data protection, hardware reselling, and low-voltage services to SMB and mid-market businesses across multiple U.S. verticals, with healthcare as its primary segment.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

akta.pro secondary industries

Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Managed IT services
• IT security services
• Cloud computing services
• Disaster recovery services
• Unified threat management

Headquarters

HQ city

Not specified

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly fees for ongoing IT management, monitoring, maintenance, and support services. Includes 24/7 help desk, remote monitoring, vendor management, and comprehensive IT support. Revenue is recurring in nature as clients pay ongoing fees for continuous service.
2. IT Consulting: Professional consulting services for IT roadmaps, technology strategy, and efficiency optimization. One-time or project-based engagements for strategic planning.
3. Hardware Sales: Sales of computer equipment through official dealer relationships with HP, Dell, and Lenovo. Hardware as a Service (HaaS) model offering equipment rental/lease alongside support.
4. Cloud Services: Hosted services including Microsoft Exchange, servers, desktops, VoIP, and cloud backup. Revenue from cloud infrastructure and software hosting.
5. Security Services: Security solutions including UTM, spam protection, email encryption, network security, and Enterprise Mobility Management. Sold as standalone services or bundled with managed services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Global Security Systems (GSS), operating as Global Tech Solutions, is a nationwide managed service provider delivering proactive IT management, cybersecurity, cloud computing, data backup/disaster recovery, hardware reselling, and unified communications to SMB and mid-market businesses. Services are bundled and managed end-to-end (24/7 help desk, remote monitoring, vendor management, security, cloud hosting) under recurring monthly agreements, supplemented by project-based IT consulting and hardware sales.

Product overview

Global Security Systems (GSS) operates as a nationwide managed service provider offering a platform of integrated IT services organized around core pillars: Managed IT Services (encompassing IT consulting, remote monitoring, 24/7 help desk, VMware/Hyper-V virtualization, and desktop management), IT Security Services (including network security, unified threat management, content filtering, spam protection, SOPHOS and Cisco-certified security solutions, email encryption, and fully hosted Security-as-a-Service), Cloud Computing Services (hosted Microsoft Exchange, hosted servers/desktops, cloud backup/file sharing, Microsoft Azure, AWS, Dropbox integration, and cloud VoIP), Data Services (business continuity, disaster recovery as a service, and data retrieval), and Industry-Specific Solutions (healthcare IT, EMR, legal technology, manufacturing, education, accounting, retail, engineering/architecture, and supply chain logistics). The portfolio also extends into low-voltage services including security cameras, access control, cabling, wireless, and conferencing, plus hardware reselling (HP, Dell, Lenovo) and software services (Microsoft Office 365, G Suite, SharePoint, SQL Server, Teams, and identity management). The overall architecture is service-bundled rather than a single unified platform, with add-on modules that can be mixed and matched based on client industry and needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT service handling endpoint maintenance, network monitoring, 24/7 help desk, vendor management, virtualization, desktop management, and infrastructure support to maximize uptime and minimize downtime for SMB and mid-market business clients.
• IT Security Services Full suite of cybersecurity solutions including network security, unified threat management, content filtering, spam protection, email encryption, Cisco-certified solutions, Sophos security, fully hosted Security-as-a-Service, and enterprise mobility management designed to protect businesses from cyber threats.
• Cloud Computing Services Cloud solutions including hosted Microsoft Exchange, hosted servers and desktops, hardware virtualization, cloud backup and file sharing, Microsoft Azure, Amazon Web Services, cloud-hosted VoIP, and data warehousing services for businesses migrating to or operating in the cloud.
• Data Services (Business Continuity & Disaster Recovery) Business continuity and disaster recovery solutions including backup services, data retrieval, and Disaster Recovery as a Service (DRaaS) to protect business data and minimize downtime after incidents.
• IT Consulting Strategic IT advisory providing comprehensive IT roadmaps to help businesses leverage technology for higher productivity and profitability, delivered as project-based or one-time engagements.
• Hardware Services (HP, Dell, Lenovo Official Dealer) Authorized hardware sales and procurement for HP, Dell, and Lenovo, including servers, workstations, laptops, computer repair, and server migration. Hardware as a Service (HaaS) rental/lease model offered alongside support.
• Software Services Licensing, deployment, and support for Microsoft Office 365, G Suite, Microsoft SharePoint, Microsoft SQL Server, document management, identity management, intranet solutions, and Microsoft Teams, delivered through Microsoft Partner Network membership.
• Business Communications (VoIP, Unified Communications, Mobile Solutions) Unified communications offerings including VoIP, cloud-hosted VoIP, unified communications platform, mobile solutions, high-speed internet consulting, fax server, and printer and copier support for business telephony and collaboration.
• Low Voltage Infrastructure Services Physical and low-voltage infrastructure services including security cameras and digital surveillance, access control, asset tracking, point-of-sale technologies, cabling and wiring, wireless services, conferencing and collaboration, and office relocation services.
• Industry-Specific IT Solutions Tailored IT bundles for Healthcare IT (including EMR), Legal technology, Manufacturing IT, IT for Education, IT for Accountants, Retail IT, IT for Engineers and Architects, and Supply Chain and Logistics addressing vertical-specific pain points.

Quantifiable outcome

• 90% more efficient and secure operations for healthcare provider during pandemic
• +1 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles9 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• BitdefendercoreTechnology or IntegrationSecurity technology partner providing endpoint protection, anti-virus, and cybersecurity solutions integrated into managed security services.
• ConnectWisecoreTechnology or IntegrationProfessional services automation (PSA) platform used for managing IT services, ticketing, customer relationships, and operational workflows.
• DellcoreTechnology or IntegrationOfficial Dell dealer providing hardware sales, servers, workstations, and enterprise solutions to clients.
• HPcoreTechnology or IntegrationOfficial HP dealer providing hardware sales including computers, printers, and enterprise solutions.
• Ingram MicrominorChannel Partner/ Reseller/ DistributorTechnology distributor and wholesale partner providing access to broad portfolio of IT products and solutions.
• LenovocoreTechnology or IntegrationOfficial Lenovo reseller providing hardware sales including ThinkPad laptops, servers, and enterprise solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner Network member providing Microsoft 365, Azure, SharePoint, SQL Server, Teams, and other Microsoft solutions. Cloud solutions partner for hosted services.
• N-ablecoreTechnology or IntegrationRemote monitoring and management (RMM) platform partner for delivering managed services and endpoint management.
• ScreenConnectcoreTechnology or IntegrationRemote access and support software used for remote support, meetings, and client access. Company uses ScreenConnect for support portal and remote meetings.
• SophoscoreTechnology or IntegrationSecurity solutions partner providing unified threat management, next-gen firewall, endpoint protection, and Sophos security solutions as core offering.
• SynnexminorChannel Partner/ Reseller/ DistributorTechnology distributor and wholesale partner (now TD SYNNEX) providing access to IT products and solutions portfolio.
• TechDataminorChannel Partner/ Reseller/ DistributorTechnology distributor (now TD SYNNEX) providing distribution services for technology products and solutions.
• VMwarecoreTechnology or IntegrationVirtualization technology partner for VMware solutions including virtualization, vSphere, and enterprise virtualization platforms.
• Amazon Web ServicescoreTechnology or IntegrationCloud computing partner providing AWS infrastructure, cloud services, and cloud solutions for hosted workloads.

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• ConnectWise: Large platform vendor for MSPs that also offers its own managed and security services. Comparable because GTS uses ConnectWise as its core PSA and operates in the same MSP ecosystem as a service provider.
• Kaseya: Major provider of IT management and security software used by MSPs and runs its own managed services portfolio. Comparable as both a vendor competing for the same SMB IT budget and an MSP-scale incumbent.

Direct peers

• Dataprise: National managed IT services provider offering 24/7 help desk, security, cloud, and compliance support to SMB and mid-market clients. Directly comparable in service mix and target customer to Global Tech Solutions.
• Verity IT: Regional managed IT services provider serving healthcare, legal, and other verticals with security and compliance offerings. Comparable in vertical specialization and managed services delivery model.
• Thrive Networks: Managed services provider focused on cybersecurity, cloud, and managed IT for mid-market clients. Comparable in the convergence of managed IT with managed security and cloud services.
• Atlantic.Net: Managed hosting and cloud services provider with managed security offerings. Comparable in the cloud hosting, DRaaS, and managed infrastructure portion of GTS's portfolio.
• Ntiva: US-based MSP providing managed IT, cybersecurity, cloud, and strategic IT consulting across multiple industries. Directly comparable in managed services breadth, vertical coverage, and SMB/mid-market GTM.
• CMIT Solutions: Franchise-style national MSP network delivering managed IT, cybersecurity, and compliance services to SMBs. Comparable as a sales-led MSP targeting the same small and mid-market buyer with similar service packaging.

Others

• Sophos: Security vendor providing UTM, firewall, and endpoint solutions that are central to GTS's security offering. Comparable as a strategic technology partner and adjacent provider competing for managed security wallet.
• Bitdefender: Cybersecurity vendor whose endpoint and security products GTS resells and integrates. Comparable as an ecosystem participant and potential competitor for managed security service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/globaltsllc
• YouTubeyoutube.com/@abrahambrown3269
• Facebookfacebook.com/globaltsllc
• LinkedInlinkedin.com/company/global-security-systems-gss-
• Instagraminstagram.com/globaltsllc
• TikToktiktok.com/@globaltsllc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Security Systems (GSS)