What Apollo Heating, Cooling & Plumbing does

Apollo Heating, Cooling & Plumbing is a privately held, family-owned residential home services company headquartered in Kent, Ohio, founded in 2004 and operating across more than 70 cities and towns in Northeast Ohio including Akron, Canton, Cuyahoga Falls, Hudson, Medina, and Youngstown. The company delivers HVAC and plumbing services — heating repair/installation/maintenance (furnaces, boilers, heat pumps, geothermal, mini-splits), cooling services (AC install/repair/maintenance), full plumbing (repairs, repiping, water heaters, tankless, sump pumps, gas lines, water filtration/softening), sewer and drain work, and indoor air quality solutions — through certified, licensed, and insured technicians dispatched from a single Kent, OH location. Revenue is generated primarily through transactional professional service fees (quote-based for installs and repairs) supplemented by the Value Choice annual membership, which provides seasonal tune-ups, priority scheduling, and discounts in exchange for an annual subscription. The business also offers customer financing through partnerships with Service Finance, Wells Fargo, and GoodLeap, and supports acquisition through content marketing (a blog and a 24-video YouTube 'Tips & Tricks' series), social media, a $150 referral bonus, and a Cleveland Cavaliers Small Business Partnership. With 15 total employees, a 4.8/5 Google rating from 5,352 reviews, and a BBB A rating, Apollo is a lifestyle-scale local services operator rather than a scaling multi-region platform.

Name

Apollo Heating, Cooling & Plumbing

Legal name

Apollo Heating & Cooling

Website

https://gotoapollo.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Apollo Heating, Cooling & Plumbing is a family-owned, 15-person residential HVAC and plumbing services company based in Kent, Ohio, serving 70+ Northeast Ohio communities with repair, installation, maintenance, and a recurring Value Choice membership since 2004.

Ownership category

akta.pro rank

Product category

Residential HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Heat Pump Repair & Maintenance (HSAOAHAD), Hydronic/Baseboard Radiant Heating Service (HSAOACAE)

Keywords

• Residential HVAC services
• Plumbing services
• Furnace installation
• Water heater services
• Drain cleaning services

Headquarters

HQ city

Kent

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. HVAC Services: Heating and cooling repair, installation, and maintenance services. Revenue generated through service calls, repairs, and new equipment installations. Includes furnaces, boilers, heat pumps, geothermal systems, and mini-splits.
2. Plumbing Services: Full-service plumbing including repairs, repiping, water heaters (tank and tankless), sump pumps, gas lines, water filtration, and drain/sewer services.
3. Value Choice Membership: Annual membership program offering seasonal tune-ups, priority scheduling, 50% off trip charges, 20% off repairs, and discounts on system replacements. Provides recurring revenue and customer lock-in.
4. Financing Services: Partnership with Service Finance, Wells Fargo, and GoodLeap to provide financing options for customers. Generates referral/partnership revenue from financial institutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Apollo Heating, Cooling & Plumbing is a family-owned home services company providing residential HVAC and plumbing repair, installation, and maintenance across Northeast Ohio. Offerings include heating systems (furnaces, boilers, heat pumps, geothermal), cooling systems (central AC, mini-splits), full plumbing services (repairs, repiping, water heaters, sump pumps, gas lines, water filtration), sewer and drain services, and indoor air quality solutions. The company also sells an annual Value Choice Membership for ongoing maintenance and discounts.

Product overview

Apollo Heating, Cooling & Plumbing is a family-owned home services company offering a unified portfolio of HVAC (heating and cooling) and plumbing services for residential customers in Northeast Ohio. The company provides heating services including furnaces (gas, electric, oil, propane), boilers, heat pumps, and geothermal systems; cooling services including AC and mini-split systems; comprehensive plumbing services including repairs, repiping, water heaters, tankless water heaters, sump pumps, gas lines, and water filtration; sewer and drain services; and indoor air quality solutions. The company also offers a Value Choice Membership subscription plan for ongoing maintenance and discounts, plus financing options through third-party partners. Services are delivered through a network of certified technicians who provide repair, installation, and maintenance across all equipment types.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services Comprehensive heating services including repair, installation, and maintenance for furnaces, boilers, heat pumps, geothermal systems, thermostats, dehumidifiers, and air purifiers serving residential customers in Northeast Ohio.
• Cooling Services Air conditioning services including AC installation, maintenance, and repair, as well as mini-split systems for residential customers throughout the Akron and Northeast Ohio region.
• Plumbing Services Full-service plumbing solutions including repair, repiping, maintenance, leak detection, water heaters, tankless water heaters, sump pumps, gas lines, and water filtration/water softener services for residential customers.
• Sewer and Drain Services Sewer and drain services including drain cleaning, sewer line inspection, sewer line replacement, and sewer and drain repair for residential customers.
• Indoor Air Quality Services Indoor air quality solutions including humidifier repair and air duct repair to improve home air quality for residential customers.
• Value Choice Membership Plan Annual subscription membership plan offering seasonal HVAC tune-ups, plumbing inspections, hot water tank flushes, water quality tests, drain clearing, 50% off trip/diagnostic charges, 20% off repairs, $350 discount on whole system replacement, and $200 discount on furnace or A/C replacement.
• Financing Options Flexible financing options through Service Finance, Wells Fargo, and GoodLeap to help homeowners afford heating, cooling, and plumbing upgrades.

Quantifiable outcome

• Regular maintenance can save up to 30% on utility bills
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Cleveland CavalierscoreGTM or Marketing PartnerApollo Heating & Cooling is a Cleveland Cavaliers Small Business Partner. This partnership celebrates shared commitment to hard work, integrity, and putting people first. The partnership provides community engagement, brand visibility through Cavaliers association, and aligns with local sports team values.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ServiceMaster Restore: National home services brand spanning restoration, cleaning, and HVAC/plumbing adjacent services. Comparable as a broad incumbent in residential home services, though its core focus is restoration rather than routine HVAC/plumbing.

Direct peers

• Benjamin Franklin Plumbing: National residential plumbing franchise operating under the same Neighborly umbrella as Mr. Rooter, with comparable upfront-pricing and punctuality promises that mirror Apollo's 'Not A Dime' positioning.
• ARS / Rescue Rooter: Large multi-brand residential HVAC and plumbing service operator (American Residential Services). Closely comparable to Apollo because it combines both HVAC and plumbing under one technician-dispatched residential service model.
• Mr. Rooter Plumbing: Neighborly franchise brand providing residential plumbing services with similar technician-dispatch model and direct-to-consumer GTM. Closely comparable on plumbing service lines and customer profile.
• Cool Today (Colepepper Services): Regional residential HVAC, plumbing, and electrical service company operating in the Southeast U.S. Comparable as a multi-trade home services operator with technician-dispatched delivery and similar installation/repair/membership model.
• Roto-Rooter: Nationally scaled plumbing and drain services brand that overlaps directly with Apollo's plumbing, sewer, and drain offerings. Most comparable on the plumbing side due to similar residential service model and technician-dispatched delivery.
• One Hour Heating & Air Conditioning: National HVAC service franchise with the same residential heating/cooling repair, install, and maintenance model as Apollo. Directly comparable on HVAC service categories, membership-style offerings, and time-based service guarantees.

Others

• HomeServe USA: Home warranty and emergency home services provider partnering with utilities and municipalities. Adjacent because it channels plumbing/HVAC demand through membership-style programs similar in spirit to Apollo's Value Choice Membership.

Regional players

• Gene's Refrigeration, Heating & Air Conditioning: Long-established Northeast Ohio residential HVAC contractor offering heating, cooling, and related services to homeowners. Comparable on regional service area, residential customer profile, and trade mix.
• Peterman Heating, Cooling & Plumbing: Ohio-based residential HVAC and plumbing service contractor with a similar family-owned positioning and service portfolio (furnaces, AC, plumbing). Most comparable on a like-for-like regional scale and customer mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ApolloHeatingCoolingPlumbing
• Facebookfacebook.com/apolloheatingcoolingakron
• LinkedInlinkedin.com/company/apollo-heating-cooling-plumbing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Apollo Heating, Cooling & Plumbing