HelloJets
HelloJets is a privately-held Romanian airline founded in 2021, operating scheduled and charter passenger flights primarily between Prague and Bulgarian Black Sea destinations, and providing ACMI wet-lease capacity and charter services to seven European airline partners while running in-house MRO and pilot training subsidiaries.
- Company typePrivate
- Founded2021
- HeadquartersBucharest, Romania
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What HelloJets does
HelloJets (HELLO JETS SRL) is a privately-held Romanian airline founded in 2021 and headquartered in Bucharest, operating as a capacity-provider across both B2C and B2B channels. On the passenger side, the company runs scheduled and charter flights — primarily between Prague and Bulgarian Black Sea destinations (Burgas, Varna) — sold through four fare bundles (Hello Saver, Hello Smart, Hello Smile, Hello Sunshine) and ancillary services (baggage, pets, sports equipment). On the B2B side, HelloJets provides ACMI (Aircraft, Crew, Maintenance, Insurance) wet-lease capacity and charter services to partner airlines including SunExpress, Aeroitalia, Wizz Air, Marabu, Air Serbia, Israir, and Blue Style. The fleet of 10 aircraft (5 Boeing 737-800, 1 Boeing 737-700, 4 Airbus A320) tripled from 3 aircraft in 2024.
The company operates three supporting sub-brands that verticalise its operations: Care4Jets (an EASA Part-145 approved MRO facility in Bucharest for B737 and A320 maintenance, opened October 2024), Jets Academy (an EASA-approved training organisation providing B737 NG and A320 type ratings with a path to First Officer employment), and Jets Holiday (a vacation package booking platform). On the technology side, HelloJets runs an in-house aviation operations platform including the eTechLog electronic technical logbook (making it the first Romanian airline to go fully paperless, August 2024) and the Dent & Buckle™ defect and repair tracking platform (fleet-wide, November 2024), along with a direct online booking platform at reservations.hellojets.com and a B2B partner/agency portal.
HelloJets generates revenue through four streams: passenger ticket sales (transaction-based via direct website, travel agency channel, and call centre), ACMI/wet-lease services to partner airlines (managed services revenue), charter flights (transaction-based, including the Blue Style Blů Class partnership), and ancillary fees (baggage, pets at EUR 100/segment, sports equipment and bicycles at EUR 80/segment). The regulatory position is anchored by IATA membership, IOSA certification, EASA Part-145 approval (via Care4Jets), and ATO status (via Jets Academy). Ownership and investor backing are not disclosed in available materials.
HelloJets firmographics
Firmographics- Name
- HelloJets
- Legal name
- HELLO JETS SRL
- Website
- https://hellojets.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- HelloJets is a privately-held Romanian airline founded in 2021, operating scheduled and charter passenger flights primarily between Prague and Bulgarian Black Sea destinations, and providing ACMI wet-lease capacity and charter services to seven European airline partners while running in-house MRO and pilot training subsidiaries.
- Ownership category
- akta.pro rank
HelloJets industry classification
Industry- Product category
- Passenger Air Transportation
- NAICS
- Nonscheduled Chartered Passenger Air Transportation (481211), Scheduled Passenger Air Transportation (481111), Nonscheduled Air Transportation (48121)
- SIC
- Air Transportation, Scheduled (4512), Air Transportation, Nonscheduled (4522)
- akta.pro primary industry
- Charter Airlines & ACMI / Wet-Lease Passenger Operators (TLAFAAAC)
- akta.pro secondary industry
- ACMI / Wet-Lease Passenger Operators (THABADAA)
Keywords
Where HelloJets is headquartered
LocationHeadquarters
- HQ city
- Bucharest
- HQ country
- Romania
- HQ region
- Europe
Offices3 records
Markets served
HelloJets business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Passenger Ticket Sales: Direct ticket sales to individual passengers through the company's website booking platform. Passengers can choose from four fare bundles (Hello Saver, Hello Smart, Hello Smile, Hello Sunshine) with varying levels of included services.
- ACMI Services: Aircraft, Crew, Maintenance, and Insurance solutions provided to partner airlines. HelloJets provides additional aircraft capacity to enable partner airlines to optimize operations and expand their route networks.
- Charter Services: Tailored charter services for travel agencies, tour operators, and other entities. Partnership with Blue Style on the Blů Class project reflects commitment to charter travel.
- Ancillary Services: Additional revenue from baggage fees (checked baggage, excess baggage), pet transport (EUR 100/segment), sports equipment (EUR 80/segment), bicycles (EUR 80/segment), and other travel extras.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Hello Saver - Basic economy fare with small cabin baggage only |
| Transaction based/ take rate | Pay-as-you-go | Hello Smart - Mid-tier fare with large cabin baggage and seat selection |
| Transaction based/ take rate | Pay-as-you-go | Hello Smile - Premium fare with checked baggage and full flexibility |
| Transaction based/ take rate | Pay-as-you-go | Hello Sunshine - Full flexibility with voucher refund option |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
HelloJets product offering
Product offeringCore offering
HelloJets is a Romanian capacity-provider airline operating scheduled passenger flights primarily between Prague and Bulgarian Black Sea destinations (Burgas, Varna). Alongside its passenger airline, HelloJets runs parallel B2B divisions: ACMI (Aircraft, Crew, Maintenance, Insurance) wet-lease solutions and tailored charter services for partner airlines and tour operators. Supporting operations include the Care4Jets EASA Part-145 MRO subsidiary and the Jets Academy pilot training organization.
Product overview
HelloJets is a capacity-provider airline operating as a single integrated brand with multiple product lines. Its core offering is scheduled and charter passenger airline services across European routes (Prague to Bulgaria and other destinations), sold through four fare bundles: Hello Saver (basic), Hello Smart (cabin bag + seat selection), Hello Smile (checked bag + priority boarding + free rebooking), and Hello Sunshine ( Smile benefits + 50% voucher on cancellation). Alongside its passenger airline, HelloJets runs parallel B2B divisions: ACMI services (wet-leasing aircraft to partner airlines), Charter services (tailored charter flights including the Blue Style Blů Class project), and the B2B Partner Network for travel agencies. Supporting its airline operations are three sub-brands: Care4Jets (EASA Part-145 MRO facility in Bucharest), Jets Academy (EASA ATO providing B737 NG and A320 type ratings), and Jets Holiday (vacation package portal). All passenger services are transacted through the online reservations platform (reservations.hellojets.com).
Differentiator
Problem solved
Functional benefit
Brands
- Care4Jets: EASA Part-145 approved aircraft maintenance and repair facility providing services for Boeing 737 and Airbus A320 aircraft
- Jets Academy
- Jets Holiday
- Care4Jets
Products and services
- HelloJets Passenger Airline
- ACMI Services
Quantifiable outcome
- Fleet growth from 3 to 10 aircraft in 2024
- +1 more outcomes
Companies that use HelloJets
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
HelloJets technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
HelloJets partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Conduce eTechLog8coreTechnology provider for eTechLog electronic technical logbook solution. HelloJets was first Romanian airline to fully implement eTechLog, achieving paperless operations.
- SunExpresscoreACMI and charter partnership with SunExpress, providing additional aircraft capacity to support their operations and route expansion.
- AeroitaliacoreACMI and charter partnership with Aeroitalia for aircraft capacity provision.
- Wizz AircoreACMI and charter partnership with Wizz Air, one of Europe's largest low-cost carriers.
- MarabucoreACMI and charter partnership with Marabu airline.
- Air SerbiacoreACMI and charter partnership with Air Serbia, Serbia's national carrier.
- IsraircoreACMI and charter partnership with Israir, Israeli airline.
- Blue Style (Blů Class)coreCharter partnership with Blue Style on the Blů Class project, focusing on reimagining charter travel with passenger comfort and service at the core.
- Care4JetscoreEASA Part-145 approved maintenance, repair, and operations subsidiary based in Bucharest, providing in-house MRO services for HelloJets aircraft fleet.
- Jets HolidayminorVacation package partner offering affordable, hassle-free dream vacations as gateway to HelloJets destinations.
- Romanian Civil Aviation Authority (CAA)coreRegulatory authority providing guidance and support during eTechLog implementation and certification process.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
HelloJets competitors and assessment
Company assessmentDirect peers
- Avion Express: Lithuanian ACMI/wet-lease operator with A320-family fleet serving European leisure and scheduled carriers. Directly comparable to HelloJets in ACMI focus, narrow-body fleet and partner-airline GTM.
- Hi Fly: Portugal-based ACMI/wet-lease and charter specialist operating Airbus aircraft for airlines worldwide. Comparable to HelloJets in ACMI focus and offering turnkey aircraft-with-crew services, though with broader international reach.
- SmartLynx Airlines: Latvia-based ACMI/wet-lease specialist operating A320-family and B737 fleets for partner airlines across Europe. Closest comparable to HelloJets in pure ACMI/wet-lease business model, fleet composition and target customer set.
- GetJet Airlines: Lithuania-based ACMI and charter operator with B737 and A320 aircraft serving European carriers. Closely matches HelloJets in wet-lease service model and target customers.
- AirX Charter: UK-based ACMI and charter operator serving European carriers and group travel clients. Comparable to HelloJets in ACMI/wet-lease service offering and narrow-body fleet deployment.
- Danish Air Transport: Denmark-based regional airline providing ACMI/wet-lease and charter services across Europe with a narrow-body fleet. Comparable to HelloJets in ACMI/scheduled hybrid model and European focus.
Regional players
- Blue Air: Romanian low-cost carrier historically serving similar Central/Eastern European routes from Bucharest. Comparable as a Romania-domiciled narrow-body operator with overlapping geographic footprint, although it has undergone restructuring and operates in a different commercial mode.
Broad incumbents
- SunExpress: Joint venture between Lufthansa and Turkish Airlines operating scheduled and charter flights across Europe and the Mediterranean with a B737 fleet. Listed as a HelloJets ACMI/charter partner; broader scheduled/charter incumbent with overlapping fleet type and target markets.
- Wizz Air: Hungary-headquartered ULCC operating one of Europe's largest A320-family networks, including a Prague base and Bulgarian destinations. Listed as a HelloJets ACMI partner; comparable as a much larger scheduled operator overlapping on HelloJets's core city-pairs.
- Aeroitalia: Italian scheduled and charter carrier with B737 operations. Listed as a HelloJets ACMI/charter partner; larger incumbent with similar fleet type and Mediterranean/Balkan route focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
HelloJets social profiles
Digital presenceHelloJets compliance and trust
Trust signalCompliance4 records
HelloJets financial estimates
Financial estimateRevenue estimate
Valuation estimate
HelloJets leadership team
Management profileNumber of profiles
HelloJets subsidiaries and ownership
Company hierarchySubsidiaries2 records
HelloJets funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HelloJets M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HelloJets
What does HelloJets do?
HelloJets is a Romanian capacity-provider airline operating scheduled passenger flights primarily between Prague and Bulgarian Black Sea destinations (Burgas, Varna). Alongside its passenger airline, HelloJets runs parallel B2B divisions: ACMI (Aircraft, Crew, Maintenance, Insurance) wet-lease solutions and tailored charter services for partner airlines and tour operators. Supporting operations include the Care4Jets EASA Part-145 MRO subsidiary and the Jets Academy pilot training organization.
Is HelloJets a public or private company?
HelloJets is a private company. It is classified as unknown and is currently operating.
When was HelloJets founded?
HelloJets was founded in 2021. It employs 51 to 100 people.
Where is HelloJets based?
HelloJets is headquartered in Bucharest, Romania, in the Europe region.
How does HelloJets make money?
Four revenue lines are on record. Passenger Ticket Sales are the primary driver. The others are ACMI Services, charter Services and ancillary Services.
Who are HelloJets's main competitors?
Direct peers on record are Avion Express, Hi Fly, SmartLynx Airlines, GetJet Airlines, AirX Charter and Danish Air Transport. Blue Air is listed as a regional player. Broad incumbents are SunExpress, Wizz Air and Aeroitalia.
Does HelloJets have an API?
No public API is recorded for HelloJets.
What industry is HelloJets in?
HelloJets's product category is Passenger Air Transportation. Its primary akta.pro industry code is TLAFAAAC, Charter Airlines & ACMI / Wet-Lease Passenger Operators, with a secondary code of THABADAA, ACMI / Wet-Lease Passenger Operators. Its NAICS code is 481211 and its SIC code is 4512.