INDIGO IT Limited

What INDIGO IT Limited does

INDIGO IT Limited is a privately held UK managed IT services provider headquartered in Camberley, Surrey, founded in 2004 and operating with approximately 16 employees. The company delivers an all-inclusive managed IT support package — help desk, Microsoft 365 management, cybersecurity, backup, and device management — priced on a fixed monthly per-user subscription basis to small and medium enterprises (SMEs) across Surrey, Hampshire, Berkshire, Oxfordshire, and Basingstoke. The service portfolio is organised around four pillars: Managed IT Support, Cyber Security, Cloud Services, and Compliance (Cyber Essentials, Cyber Essentials Plus, ISO 27001, SOC 2, GDPR), with an embedded Technical Alignment Manager (TAM) function delivering monthly onsite strategic IT roadmapping visits.

The technology stack is built primarily on the Microsoft 365 ecosystem and Azure, with a proprietary AI tool branded INDIGO AI used internally for proactive device monitoring and remote support that aims to resolve issues before they cause failures. Distribution is direct and regional: local field engineers, inside sales via phone/email, and self-service enquiry through the company website, supported by content marketing (webinars, blogs, the 2026 Cyber Resilience Report, and assessment/roadmap tools) and a digital marketing engagement with Prospect Global Ltd (trading as Sopro). Revenue mechanics are entirely recurring monthly subscriptions; the company is bootstrapped, founder-led by Managing Director Matt Elson, holds Cyber Essentials Plus certification, and operates with no disclosed funding events, acquisitions, or institutional investors.

Name

INDIGO IT Limited

Legal name

INDIGO IT Limited

Website

https://indigoit.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

INDIGO IT Limited is a privately held UK managed IT services provider delivering fixed per-user Microsoft 365, cybersecurity, cloud, and compliance support to SMEs across Surrey, Hampshire, Berkshire, and Oxfordshire from its Camberley headquarters. Founded 2004, ~16 employees, bootstrapped.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Identity & Access Management (IAM) Managed Services (BPAEADAE)

akta.pro secondary industries

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud services
• IT compliance consulting
• Microsoft 365 support

Headquarters

HQ city

Camberley

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Support Services: Subscription-based managed IT services priced per user per month, covering help desk, Microsoft 365 management, cybersecurity, and backup as an all-inclusive package. Revenue is recurring from monthly per-user fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

INDIGO IT Limited is a managed IT services provider delivering fully managed IT support, cybersecurity, cloud, and compliance services to UK SMEs on a fixed monthly per-user subscription. Services are built on the Microsoft 365 and Azure ecosystem, augmented by a proprietary INDIGO AI monitoring system that proactively detects and resolves issues before critical failures occur. The bundled offering covers help desk, Microsoft 365 management, endpoint protection, backup, and certification support for Cyber Essentials, ISO 27001, SOC 2, and GDPR.

Product overview

INDIGO IT Limited is a managed IT services provider offering a unified suite of services under one roof: Managed IT Support (help desk, Microsoft 365 management, cybersecurity, backup), Cyber Security Services, Cloud Services (Microsoft 365/SharePoint/Teams/remote working), and Compliance Services (Cyber Essentials, Cyber Essentials Plus, GDPR, ISO 27001, SOC 2). The company also provides a Technical Alignment Manager (TAM) service for onsite technical roadmapping, utilises INDIGO AI internally for proactive remote support, and offers supplementary resources including the 2026 Cyber Resilience Report, 25-Question Cyber Security Self-Assessment, Microsoft 365 Security Checklist, and 90-Day Cyber Security Roadmap. Services are delivered primarily to SMEs across Surrey, Hampshire, Berkshire, and surrounding areas from their Camberley base, with fixed monthly per-user pricing.

Differentiator

Problem solved

Functional benefit

Brands

• INDIGO AI: Proprietary AI system for proactive remote monitoring and support
• Technical Alignment Manager (TAM)

Products and services

• Managed IT Support Comprehensive managed IT support for SMEs covering help desk, Microsoft 365 management, cybersecurity, backup, and device management delivered for one fixed monthly price per user.
• Cyber Security Services Cybersecurity services for SMEs including Microsoft 365 hardening, MFA implementation, endpoint protection, email security, access controls, and staff awareness training.
• Cloud Services Cloud support covering Microsoft 365, SharePoint, Teams, remote working enablement, identity management, backup, and secure access for hybrid teams.
• Compliance Services Compliance advisory and certification support covering Cyber Essentials, Cyber Essentials Plus, GDPR, ISO 27001, and SOC 2, including gap analysis, prioritised remediation, and evidence preparation.

Quantifiable outcome

• Most issues resolved remotely within minutes
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Prospect Global Ltd (trading as Sopro)minorGTM or Marketing PartnerSopro is appointed as a digital marketing agent to conduct marketing activity on behalf of INDIGO IT, including compliant processing of personal information for customer outreach purposes. They are registered with the ICO (ZA346877) and can be contacted at [email protected].

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Softcat: Large UK IT infrastructure and services reseller and provider with managed services capability. Significantly larger than INDIGO IT and more focused on licensing and procurement, but adjacent in the UK SME/mid-market managed IT space.
• Trustmarque: UK-based IT services and solutions provider offering managed services, software licensing and cloud to public sector and mid-market. Comparable in managed services offering but operates at significantly larger scale than INDIGO IT.
• Node4: Larger UK managed services and cloud provider with data center and connectivity capabilities serving mid-market and enterprise. Comparable technology stack but broader scale and portfolio than INDIGO IT.

Direct peers

• Totality Services: London-based managed IT and cyber security provider serving SMEs with Microsoft 365, Azure, and Cyber Essentials support. Highly comparable in customer profile (UK SMEs), Microsoft-centric stack, and bundled compliance positioning.
• LIMA Networks: UK managed IT and cyber security provider headquartered in the South of England, serving SMEs with Microsoft 365 and compliance support. Directly comparable geographic and product overlap with INDIGO IT.
• ramsac: UK-based managed IT services and cybersecurity provider targeting SMEs with per-user subscription pricing and a focus on the South East. Closely comparable to INDIGO IT in target segment, geography, and bundled IT/security/compliance offering.
• Datcom: East Midlands-based managed IT, cloud and cybersecurity MSP serving UK SMEs across multiple verticals. Comparable to INDIGO IT in managed services model, Microsoft ecosystem focus, and SME compliance support.
• Pure IT: UK managed IT services provider focused on SMEs with proactive monitoring, cybersecurity and Microsoft 365 support. Comparable service catalog and target customer, with similar emphasis on relationship-driven local delivery.
• Littlefish: UK-based managed IT support and cyber services provider serving SMEs and mid-market across multiple regions. Comparable in service model (managed IT, cybersecurity, compliance) and customer profile.

Emerging players

• Kerv: UK-focused digital transformation and managed services provider with growing Microsoft and security practices. Comparable Microsoft-centric positioning and SME/mid-market overlap, though broader in scope than INDIGO IT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/indigo-it-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INDIGO IT Limited