Jim's Building and Maintenance

What Jim's Building and Maintenance does

Jim's Handyman is an Australian franchise-based handyman services division of Jim's Group Pty Ltd, a privately held franchise conglomerate founded in 1989 by Jim Penston and headquartered at 48 Edinburgh Rd, Mooroolbark, Victoria. The division operates a nationwide network of more than 5,500 licensed, police-checked, and insured franchisees who deliver residential and commercial building maintenance, repairs, and renovations across all six Australian states and territories. Service offerings span ten distinct categories including bathroom renovations, carpentry, door and window repairs, home renovations and modifications, minor painting, tiling, plastering, outdoor structures (sheds, carports, verandas, pergolas, decking), and general property maintenance.

The business is structured as a classic master-franchisor model. Jim's Group Pty Ltd derives revenue from franchise fees, royalties, and training/marketing support provided to franchisees; the franchisees in turn generate end-customer revenue through quote-based, per-job service delivery. Customer acquisition is driven by a centralized 24/7 call centre reachable via 131 546, website quote booking, content marketing through a tips-and-advice blog, and an organic social presence across Facebook, Instagram, YouTube (Jim's Podcast), TikTok, and LinkedIn. A weekly $1,000 voucher promotion incentivises quote requests.

Jim's Group is privately held, has not raised external venture or private equity capital, and has grown since 1989 through organic franchise expansion. The broader group encompasses 50+ branded service divisions (Jim's Mowing, Jim's Cleaning, Jim's Painting, Jim's Pest Control, Jim's Pool Care, Jim's Fencing, Jim's Antennas, Jim's Building Inspections, Jim's Test & Tag, Jim's Skip Bin, Jim's Dog Wash, Jim's Carpet Cleaning, Jim's Car Detailing, and Jim's Surface Solutions, among others) and operates related franchisor entities in New Zealand and Canada. The Handyman division specifically runs an asset-light, services-only model with no proprietary software platform, mobile app, API, or disclosed AI/ML capability. Revenue figures are not publicly disclosed.

Name

Jim's Building and Maintenance

Legal name

Jim's Group Pty Ltd

Website

https://jimshandyman.com.au

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Jim's Handyman is a division of Jim's Group Pty Ltd, operating a nationwide Australian franchise network of 5,500+ licensed tradespeople delivering residential and commercial building maintenance, renovations, and repairs across all six Australian states, with affiliated operations in New Zealand and Canada.

Ownership category

akta.pro rank

Headquarters

HQ city

Mooroolbark, Victoria

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Franchise fees and royalties: Jim's Group generates revenue by charging franchise fees to franchisees who join the network. Franchisees pay for the right to operate under the established Jim's brand, receive training, marketing support, and access to the franchise system.
2. Service revenue (through franchisees): Franchisees generate revenue by providing handyman services to customers including building maintenance, renovations, repairs, and installations. Services are quoted on a per-job basis.

Pricing tiers

Distribution channels1 record

Marketing channels7 records

Core offering

Jim's Handyman is a franchise-based handyman service company that delivers residential and commercial building maintenance, home renovations, and repair services through a national network of licensed, police-checked, and insured local franchisees. The core offering comprises ten service lines: residential and commercial building maintenance, bathroom renovations, carpentry, door and window repairs, home renovations and modifications, minor painting, outdoor sheds and carports, tiling, plastering, and verandas/pergolas/decking. Customers access services via a 24/7 phone line (131 546) or website quote request and receive free, job-scoped quotes.

Product overview

Jim's Handyman is a franchise-based handyman service company offering a unified portfolio of home repair, maintenance, and renovation services. The core offering consists of ten distinct service lines spanning residential and commercial building maintenance, bathroom renovations, carpentry, door and window repairs, home renovations, painting, tiling, plastering, outdoor structures (sheds, carports, verandas, pergolas, decking). These services are delivered through a network of licensed, police-checked, and fully insured local franchisees across Australia, providing customers with a one-stop solution for all their property maintenance and improvement needs.

Differentiator

Problem solved

Functional benefit

Brands

• Jim's Mowing: Lawn mowing and garden maintenance services
• Jim's Cleaning
• Jim's Test & Tag
• Jim's Painting
• Jim's Building Inspections
• Jim's Antennas
• Jim's Fencing
• Jim's Dog Wash
• Jim's Pool Care
• Jim's Car Detailing
• Jim's Pest Control
• Jim's Skip Bin
• Jim's Carpet Cleaning
• Jim's Surface Solutions

Products and services

• Residential & Commercial Building Maintenance Comprehensive property maintenance services for residential and commercial clients, covering regular upkeep and repairs to keep spaces in top condition.
• Bathroom Renovations Full bathroom renovation services including fixture upgrades, modern fittings, custom storage solutions, and complete bathroom makeovers to enhance function and style.
• Carpentry Services Expert carpentry for custom furniture, cabinets, shelving, and wooden structures including building, repairing, and installation services for homes and offices.
• Door & Window Repairs Repair and replacement services for doors and windows including fixing broken locks, weather sealing improvements, glass replacement, and full door/window replacements.
• Home Renovations and Modifications Complete home renovation and modification services including kitchen renovations, room extensions, and transformative updates to improve aesthetics and functionality.
• Minor Painting Services Cost-effective painting services for walls, ceilings, trims, cabinets, and furniture including touch-ups, refreshes, and full repaints with high-quality finishes.
• Outdoor Sheds and Carports Custom-built outdoor sheds and carports designed for durability, providing sheltered parking and storage solutions tailored to property needs.
• Tiling Services Professional tiling services including tile selection, installation, repairs, and replacements for bathrooms, kitchens, and other areas with precision workmanship.
• Plastering Services Wall and ceiling plastering services for repairs, patching, and new installations ensuring smooth, long-lasting finishes for residential and commercial properties.
• Verandas, Pergolas & Decking Custom outdoor living structures including verandas, pergolas, and decking designed and built to enhance property beauty and functionality.

Quantifiable outcome

• 10,000+ five-star customer reviews
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Spotless Group: Large Australian facility services and maintenance contractor serving commercial, industrial, and government clients. Comparable in commercial building maintenance services but operates at significantly larger enterprise scale with a B2B focus rather than consumer handyman services.
• ServiceMaster Restore: National Australian franchise network providing restoration, cleaning, and building maintenance services to residential and commercial customers. Overlaps with Jim's Handyman's commercial building maintenance and repair offerings under a similar franchise-network distribution model.
• Angi (Angie's List / HomeAdvisor): US-listed home services marketplace connecting consumers to local service professionals for repairs, maintenance, and home projects. Operates as a broader incumbent in the home services category with overlapping demand for handyman and home repair work, though primarily marketplace rather than franchise.

Direct peers

• Mr. Handyman: US-based franchise network owned by Neighborly that provides residential and commercial handyman, maintenance, and repair services. Highly comparable franchise model offering a similar bundle of multi-trade handyman services delivered through licensed franchisees under a unified brand.
• Fantastic Services: Australia-founded (later UK-headquartered) franchise network offering handyman, cleaning, pest control, and home maintenance services. Directly comparable multi-trade franchise model competing in overlapping service categories and geographies.
• Airtasker: Australian-founded online marketplace where individuals and businesses outsource small jobs including handyman tasks, furniture assembly, home repairs, and renovations. Competes for the same homeowner demand for on-demand home services but uses an open marketplace rather than licensed franchisees.
• TaskRabbit: Online and mobile marketplace that connects customers with vetted local "taskers" for handyman work, furniture assembly, moving help, and home repairs. Competes for the same on-demand home services demand but uses independent contractors in a gig-economy model.
• Oneflare: Australian online marketplace connecting customers with local service providers across categories including handyman, plumbing, carpentry, and renovation. Directly comparable in target customer and service categories, but tech-first marketplace rather than franchise operation.
• Hipages Group: Australia's largest online marketplace connecting homeowners with tradies for handyman, renovation, and home repair jobs. Directly comparable in end customer and service categories, but operates a tech-enabled marketplace rather than a franchise network model.

Regional players

• Housekeep: UK-based platform offering on-demand home cleaning and maintenance services with vetted professionals. Comparable in residential maintenance demand but operates in the UK market and focuses more heavily on cleaning than multi-trade handyman work.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/JimsGroup
• YouTubeyoutube.com/@JimsGroup
• Facebookfacebook.com/JimsHandymanAU
• LinkedInlinkedin.com/company/jims-building-and-maintenance
• Instagraminstagram.com/jimshandyman
• TikToktiktok.com/@jimsgroup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jim's Building and Maintenance