Konica Minolta Business Solutions France

What Konica Minolta Business Solutions France does

Konica Minolta Business Solutions France S.A.S. is a French wholly-owned subsidiary of Japanese imaging and technology conglomerate Konica Minolta, headquartered in Carrières-Sur-Seine with approximately 1,134 employees. The company operates as a multi-product technology solutions provider organised around five pillars: professional printing (the award-winning i-Series A3/A4 multifunction line and Accurio digital production presses), managed IT infrastructure and security (including the Serein'IT offering for SMBs), electronic document management and cloud services (GED, KOMI CLOUD, KOMI DOC, electronic signature), intelligent video surveillance (Vidéoprotection), and specialised business units covering medical imaging, industrial graphics and textile printing, colour measurement instruments, and planetarium systems.

The technology stack combines proprietary hardware with a set of recurring service platforms: Archange remote diagnostics and Service Box Evolution (SBE) for automated meter reading and consumable ordering, Remote Panel and AIRE LINK cloud-based video assistance for remote technical support, KOMI CLOUD/DOC for data storage hosted in France, and the Bizhub Secure tiering for data protection. AI capabilities are positioned as an embedded feature layer — IoT/AI imaging for non-contact inspection and predictive maintenance, the IQ-501 system for colorimetric anomaly detection, and anomaly detection on the printing fleet — rather than as standalone AI products.

The business model is hybrid: one-time hardware sale or 60-month rental of printing systems, recurring maintenance under counter-based (pay-per-page) or fixed-fee (forfait) models indexed to ICHTrev-TS, software under D.E.L/D.U.A and D.S.U subscription frameworks, and managed services billed monthly or annually. Distribution runs through direct field sales, a network of channel partners restructured in 2026 around an RSE accreditation, and three referenced public-sector purchasing centrals (RESAH, CAIH, CANUT) that enable tender-free procurement by French hospitals and public administrations. Customer segments span large enterprises, public sector and healthcare institutions (via purchasing centrals), the TPE/PME segment targeted through the new Serein'IT and turnkey GED offers, and industrial graphics customers.

Name

Konica Minolta Business Solutions France

Legal name

Konica Minolta Business Solutions France S.A.S

Website

https://konicaminolta.fr

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Konica Minolta Business Solutions France is the French subsidiary of Japanese conglomerate Konica Minolta, selling and servicing professional printing systems, managed IT, document management (GED), video surveillance, medical imaging, and industrial graphics to enterprises, public sector buyers (via RESAH, CAIH, CANUT), and SMBs across France.

Ownership category

akta.pro rank

Product category

Office Printing Equipment and Managed Print Services

NAICS

Printing and Related Support Activities (3231), Commercial Printing (except Screen and Books) (323111), Custom Computer Programming Services (541511)

SIC

Service Industries For The Printing Trade (2790), Printing Trades Machinery & Equipment (3555), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industry

Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Managed print services
• Multifunction printing systems
• Electronic document management
• Managed IT infrastructure
• Intelligent video surveillance

Headquarters

HQ city

Carrières-Sur-Seine

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Printing Systems (Hardware Sales): Sale and rental of office, production, and industrial printing systems including the i-Series multifunction printers and digital presses. Products are offered as new, used, or reconditionned (Second Life) units. Rental contracts typically run 60 months with automatic annual renewal.
2. Managed IT Services: Managed IT infrastructure services including IT maintenance, user assistance, externalised backup, cloud services (SaaS/IaaS), IT security services, and electronic safe/electronic signature. Billed monthly or annually as subscription or usage-based.
3. Document Management (GED) & Software: Electronic document management (GED) solutions including KOMI CLOUD, KOMI DOC, and electronic signature services. Software sub-licensing under D.E.L/D.U.A or D.S.U models, with annual subscription fees and usage-based pricing.
4. Maintenance Services: Maintenance contracts for printing systems offered under counter-based (pay-per-page) or fixed-fee (forfait) models. Includes consumables supply, on-site technician support, remote diagnostics, and spare parts replacement. Pricing subject to ICHTrev-TS index revision bi-annually.
5. Video Solutions & Services (VSS): Intelligent video surveillance solutions and services, including system sale, maintenance, and monitoring services for business security.
6. Medical Imaging: Medical imaging solutions covering X-ray, ultrasound, and medical document management technologies for healthcare institutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Konica Minolta Business Solutions France manufactures, sells and rents professional multifunction printing systems and digital production presses (i-Series, Presses Numériques, Nassenger SP-1 textile printer, Second Life refurbished units) and provides a full portfolio of managed services around them: managed IT infrastructure and IT security (Serein'IT), electronic document management (GED, KOMI CLOUD/DOC) compliant with 2026 French e-invoicing requirements, intelligent video surveillance (Vidéoprotection), and specialised healthcare imaging and industrial graphics systems. The offer is delivered through direct sales, a channel partner network and references with the public-sector purchasing central agencies RESAH, CAIH and CANUT, with maintenance and managed services (Global Services contract) tied to proprietary remote diagnostic platforms (Archange, SBE, Remote Panel, AIRE LINK).

Product overview

Konica Minolta Business Solutions France operates as a comprehensive technology solutions provider offering a multi-product portfolio organized around five core pillars: (1) Printing Solutions including the i-Series multifunction printers and digital presses, (2) IT Services including managed infrastructure and Serein'IT security services, (3) Document Management (GED) with electronic document management and electronic invoicing compliance for 2026, (4) Video Solutions for intelligent surveillance, and (5) Specialized Business Units including medical imaging, industrial graphics, IoT imaging, color measurement instruments, textile printing (Nassenger SP-1), and planetarium systems. The company delivers these through various service models including the Global Services contract framework, cloud services (KOMI CLOUD/DOC), remote diagnostic systems (Archange, Service Box Evolution), and specialized add-on packages (Bizhub Secure, Carbon Compensation, Bizhub ECO). The architecture combines core hardware products with managed services, cloud platforms, and proprietary remote support technologies (Remote Panel, AIRE LINK video assistance).

Differentiator

Problem solved

Functional benefit

Brands

• i-Series: New generation multifunction printers, elected A3 range of the year 2025
• Serein'IT
• Second Life
• Global Services
• GED
• KOMI CLOUD
• KOMI DOC
• Box Evolution
• Archange
• AIRE LINK
• Planetarium

Products and services

• i-Series Multifunction Printers Professional A3/A4 multifunction printing systems offering printing, scanning, copying and fax with customisable, secure and intuitive features; marketed to businesses of all sizes across France. The i-Series generation was elected 'A3 product range of the year 2025'.
• Digital Production Presses (Presses Numériques) Digital production presses for high-volume commercial and industrial printing environments.
• Cloud Printing Cloud-based printing service enabling remote print management and document output from any location.
• Managed IT Infrastructure / Serein'IT Managed IT infrastructure services including IT outsourcing, security services and Serein'IT managed services specifically designed to protect SMBs, delivered with IT audit capabilities.
• Intelligent Video Surveillance Solutions (Vidéoprotection) Intelligent video surveillance and security solutions using smart camera systems and video analytics for businesses and public-sector organisations.
• Electronic Document Management (GED) Electronic document management solution for SMBs, marketed as secure, ready-to-use and compliant with France's mandatory electronic invoicing requirements effective in 2026.
• Industrial Graphics Solutions (Industrie Graphique) High value-added industrial printing applications including adhesive labels, selective 3D varnish finishing, embossing, and digital hot stamping for the French graphic industry.
• Medical Imaging Solutions (Imagerie Médicale) Innovative medical imaging solutions covering X-ray systems, ultrasound technologies, and medical document management for hospitals and healthcare institutions.
• Nassenger SP-1 Direct-to-Fabric Textile Printer Direct-to-fabric inkjet textile printer positioned as one of the fastest printing speeds worldwide and as an alternative to traditional screen printing that generates liquid waste.
• IoT & AI Imaging Solutions (Imagerie IoT) IoT and AI-based imaging solutions combining IoT expertise and artificial intelligence for non-contact inspection and predictive maintenance in industrial environments.
• Color Measurement Instruments (Instruments de Mesure) Color measurement instruments for quality control and manufacturing precision, compliant with Commission Internationale de l'Éclairage (CIE) standards, used in factories, laboratories and agriculture.
• KOMI CLOUD / KOMI DOC External Data Storage Externalised data storage software providing automatic backup to cloud infrastructure located in France; KOMI CLOUD with a 2 GB minimum 14-day rolling commitment and KOMI DOC with a 500 GB minimum 14-day rolling commitment.
• Second Life Refurbished Multifunction Printers Refurbished multifunction printers that are cleaned, restored to working condition and tested; covered by a 3-year warranty extendable to 5 years and reconditioned by employees from the APF inclusion partnership.
• Global Services Contract Framework Comprehensive contract framework covering office products (printing systems), IT products (software, PCs, accessories), video-solutions-services, maintenance, and managed services.
• Work Place Hub Workplace hub solution for integrated workplace management and IT infrastructure services.
• Planetarium Systems Complete planetarium systems integrating equipment, design and animations, including LED dome installations such as those in Nagoya and Yokohama.
• Advanced Materials and Components (Matériaux et Composants) Advanced materials including inkjet print heads, LCD polarizer films (AC films), LED lighting panels, and optical components (lenses, optical units for cameras and projectors).

Quantifiable outcome

• 92/100 Gender Equality Index score in 2025 (well above the 75/100 legal minimum)
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Ligue Nationale de Handball (LNH)coreGTM or Marketing PartnerKonica Minolta became an official partner of the Ligue Nationale de Handball (French National Handball League), a sponsorship relationship founded on shared values between the two organisations.
• L'Ensemble Paris Emploi Compétences (EPEC)minorOthersPartnership since 2017 enabling the hiring of long-term unemployed job seekers through 6-month fixed-term contracts. Four warehouse workers were hired under this programme.
• Association des Paralysés de France (APF)minorOthersPartnership since 2017 with APF, whose mission is to ensure sustainable social and professional inclusion of people with disabilities. Several employees now work on reconditioning Second Life equipment at the Noisy-le-Sec site.
• REESO (via réseau ENVIE)minorOthersPartnership with REESO, an eco-body specialised in professional waste management, which employs workers from various insertion centres of the ENVIE network, providing professional and training pathways for people facing social and professional difficulties.
• Les Ateliers d'EtranminorOthersPartnership with Les Ateliers d'Etran, which employs people with disabilities. Activities include dismantling printing systems; the organisation holds both E.S.A.T (sheltered workshop) and Entreprise Adaptée (Adapted Enterprise) status.
• TreedomminorStrategic or Co-development PartnerTreedom is the partner for the Bizhub ECO service, which plants trees and provides growth tracking for each tree planted, supporting environmental sustainability initiatives linked to printing operations.
• ParangoneminorOthersParangone is the specialised agency that designed and deployed an e-learning RSE (corporate social responsibility) programme for all Konica Minolta Business Solutions France employees in December 2021, delivered as video capsules and quiz modules.
• RESAH (Réseau des Achateurs Hospitaliers)coreChannel Partner/ Reseller/ DistributorRESAH is a hospital purchasing network that references Konica Minolta solutions, facilitating purchasing for healthcare institutions without competitive tendering procedures.
• CAIH (Centrale d'Achat de l'Informatique Hospitalière)coreChannel Partner/ Reseller/ DistributorCAIH is a hospital IT purchasing central agency referencing Konica Minolta for IT and printing solutions procurement by healthcare establishments.
• CANUT (Centrale d'Achat Nationale des établissements de santé et médico-sociaux)coreChannel Partner/ Reseller/ DistributorCANUT is a national purchasing central for healthcare and medico-social establishments referencing Konica Minolta solutions for simplified procurement.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lexmark: Lexmark (a subsidiary of Ninestar) provides managed print services, multifunction printers, and document workflow solutions — directly comparable to Konica Minolta in enterprise printing contracts and managed services, particularly in regulated industries.
• Kyocera Document Solutions: Kyocera Document Solutions is a major manufacturer of multifunction printers, production printers, and document management software — competing directly with Konica Minolta in the enterprise and SMB print markets across Europe with comparable managed services offerings.
• Sharp Electronics: Sharp Corporation is a Japanese competitor in multifunction printers, document solutions, and managed print services — directly comparable to Konica Minolta in office printing hardware and B2B document workflow offerings across the French market.
• Ricoh: Ricoh is a Japanese-headquartered global provider of office printing, multifunction devices, managed print services, and document management solutions — a direct peer competing against Konica Minolta in the same i-Series-class A3/A4 multifunction category and managed services market across France and Europe.
• Brother Industries: Brother Industries is a global manufacturer of printing, multifunction, and document management hardware with strong SMB and SOHO positioning — overlapping with Konica Minolta's TPE/PME segment in France across A4 multifunction devices and managed print services.
• HP Inc. HP Inc. is a major global printing hardware and managed print services competitor with a strong French presence through HP France; it directly competes with Konica Minolta in office printing, MPS contracts, and increasingly in IT services and document workflows.
• Xerox: Xerox Holdings Corporation is a global provider of managed print services, document management, and IT services — directly comparable to Konica Minolta Business Solutions France across multifunction printers, managed print contracts, and document workflow solutions, with overlapping enterprise and public-sector customer bases in Europe.
• Canon: Canon Inc. is a leading global manufacturer of office multifunction printers, production printing systems, and document management solutions — competing head-to-head with Konica Minolta across enterprise print fleets and managed print services contracts in France.

Broad incumbents

• Capgemini: Capgemini is a France-headquartered global IT services and digital transformation leader with managed services and document/digital workflow capabilities — overlapping with Konica Minolta's managed IT and document management services, though operating at vastly larger scale across the enterprise segment.

Regional players

• Econocom: Econocom is a France-headquartered IT services and managed services provider with strong overlap with Konica Minolta's Serein'IT and managed IT offerings — competing in French SMB and enterprise IT outsourcing while primarily serving the French/Belgian markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/konica-minolta-business-solutions-france

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Konica Minolta Business Solutions France