Multidoc Informática e Documentação Eletrônica

What Multidoc Informática e Documentação Eletrônica does

Multidoc Informática e Documentação Eletrônica Ltda. is a privately-held Brazilian software distribution and services company headquartered in Campinas, SP, founded in 1993 and operating with a staff of approximately 5 employees. The company functions primarily as the exclusive or authorized Brazil distributor for a portfolio of international software vendors — including MadCap Software (Doc-To-Help), dtSearch Corp., Commence Corporation, Agiloft, Automation Anywhere, LEAD Technologies (LeadTools), Critical Tools (WBS Schedule Pro), Kidasa Software (Milestones), and ContractWorks (SERION) — and additionally distributes DocDeck developed domestically by ECJ Tecnologia. Its business model combines software licensing (one-time/perpetual licenses with foreign currency + reais payment structures) and professional services, particularly the conversion of very large, complex infrastructure and concession contracts into structured hypertext publications, alongside training, consulting, and custom development.

The company's core technical competency is the conversion of large contractual document sets — exemplified by engagements such as the Brazilian Navy's PROSUB submarine program (160,000+ pages across 10 contracts with dozens of amendments), São Paulo Metro Line 6 (17,000+ pages across 72 annexes), and Odebrecht Ambiental's Recife sanitation concession (6,000+ pages) — into navigable, hypertext-formatted electronic publications with full-text search, cross-references, alerts, and definitional pop-ups. Its go-to-market is sales-led and direct, supported by a Brazilian reseller channel for customers requiring domestic-currency transactions, and it serves enterprise and government customers across infrastructure/construction, telecommunications, energy/engineering, pharmaceuticals, and defense. Customers historically include Marinha do Brasil, Camargo Corrêa, Promon Engenharia, Telesp, Embratel, Alcatel, Eletronorte, SITEC, Unemac, Merck Sharp & Dohme, and Dufry do Brasil.

The offering is a multi-product distribution portfolio rather than a unified platform: document authoring (Doc-To-Help), image/document processing (LeadTools with OCR), full-text search (dtSearch), document management (DocDeck), CRM/information relationship management (Commence, Agiloft), web-based contract management (ContractWorks hosted on AWS), RPA/process automation (Automation Anywhere), and project scheduling tools (WBS Schedule Pro, Milestones). Pricing examples include dtSearch desktop single-user at US$199, dtSearch Web single-server at US$999, and DocDeck at approximately US$1,000 plus R$3,000 plus R$3,000+ in installation/customization services. Distribution is fulfilled via internet download (≈2 business days) or physical courier delivery (DHL, FedEx, UPS, ≈7 days). The company is privately held with no disclosed institutional investors, no funding rounds, no M&A activity, and its website content was last refreshed between 2016 and 2018, indicating a long-tenured but low-velocity operating posture.

Name

Multidoc Informática e Documentação Eletrônica

Legal name

Multidoc Informática e Documentação Eletrônica Ltda.

Website

https://multidoc.com.br

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Multidoc is a Campinas-based Brazilian software distributor and services firm founded in 1993, representing international vendors (Agiloft, dtSearch, Commence, Automation Anywhere, Doc-To-Help) and specializing in converting large infrastructure contracts into navigable hypertext publications for enterprise and government clients.

Ownership category

akta.pro rank

Product category

Enterprise Software Distribution

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Professional, Scientific, and Technical Services (54)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

akta.pro secondary industries

Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Electronic document management
• Software distribution services
• Contract management software
• Full-text search solutions
• Enterprise information management

Headquarters

HQ city

Campinas

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Software Distribution: Acts as exclusive or authorized distributor in Brazil for international software vendors, facilitating licensing of software from foreign suppliers with payments split between foreign currency and Brazilian reais.
2. Professional Services: Training courses, consulting services, prototyping, and complete project development for documentation systems, contract management, and information management.
3. Software Licensing: Licensing of software products including Commence, DocDeck, Agiloft and other specialized tools for Brazilian customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels2 records

Core offering

Multidoc is a Brazilian software distributor and specialized services provider that brings international enterprise software for electronic documentation, information management, contract management, and process automation to the Brazilian market. The company licenses products such as Doc-To-Help, dtSearch, LeadTools, Commence, Agiloft, DocDeck, Automation Anywhere Enterprise, ContractWorks, WBS Schedule Pro, and Milestones, and delivers professional services including training, consulting, prototyping, and custom development of electronic documentation and contract administration systems for large infrastructure, government, telecom, and engineering clients.

Product overview

Multidoc is a software distribution and specialized services company offering a portfolio of products for electronic documentation, information management, and process automation. The offering is a multi-product distribution model rather than a unified platform. Core products include: Doc-To-Help for document authoring; LeadTools for image processing; dtSearch for full-text search; Commence for information relationship management (CRM); Agiloft for web-based workflow and knowledge management; ContractWorks for web-based contract management; DocDeck for document management; Automation Anywhere Enterprise for process automation; and WBS Schedule Pro and Milestones for project management tools. Multidoc operates as a Brazilian distributor for international software products (Doc-To-Help from MadCap Software, LeadTools from LEAD Technologies, dtSearch from dtSearch Corp., Automation Anywhere Enterprise, WBS Schedule Pro from Critical Tools, Milestones from Kidasa Software, Commence from Commence Corporation, Agiloft, and ContractWorks), providing localization, support, and services in Brazil.

Differentiator

Problem solved

Functional benefit

Products and services

• Doc-To-Help Electronic document authoring software that allows producing simultaneous professional-quality printed manuals and hypertext electronic documents using Microsoft Word, with support for HTML Help, WinHelp, JavaHelp, Visual Studio .NET Help, and browser-independent HTML (NetHelp) output formats. Includes the .NET Documenter add-on for automatic creation of reference documentation. Distributed in Brazil by Multidoc for MadCap Software.
• Automation Anywhere Enterprise Intelligent automation software that automates business and IT processes without programming, providing centralized automation management, intelligent task recording, drag-and-drop editor with 300+ actions, and execution of data, web, network, Excel, ERP, and IT automation tasks. Distributed in Brazil by Multidoc for Automation Anywhere.
• LeadTools Comprehensive library for raster and vector image manipulation, documents, video, and multimedia for Windows and Internet/Intranet application development, with 800+ functions covering scanning, color conversion, display, effects, annotations, image processing, compression, format conversion, OCR, video, screen capture, and printing. Distributed in Brazil by Multidoc for LEAD Technologies.
• dtSearch Text retrieval system operating on word processor files, HTML, PDF, spreadsheets, databases, and more, with terabyte-scale search (typically under one second) and multiple search options (boolean, fuzzy, field, proximity, numeric ranges, stemming, thesaurus), plus hit highlighting and image viewer. Distributed in Brazil by Multidoc for dtSearch Corp.
• WBS Schedule Pro Project management software combining WBS Charts for planning, network charts for scheduling, and Gantt charts for project visualization, with integration to Microsoft Project and other project management systems. Distributed in Brazil by Multidoc for Critical Tools.
• Milestones Professional and Simplicity Project timeline development and editing program for creating schedules and project monitoring, available in Milestones Professional (full version) and Milestones Simplicity (simplified version) editions, offering Gantt charts, earned value graphs, wall-mounted timelines, and analysis capabilities. Distributed exclusively in Brazil by Multidoc for Kidasa Software.
• DocDeck Complete document management solution for organizing, managing, and making document collections available via Internet or Intranet, with navigation, attribute search, and full-text search capabilities, integrating professional database management (SQL Server or MySQL) with dtSearch text retrieval. Distributed in Brazil by Multidoc for ECJ Tecnologia.
• Commence Information registration and relationship management system for groups of up to 200 network users and unlimited web users, with a distributed relational database architecture and agent technology, suitable for marketing, sales, CRM, project management, and document management applications with customizable databases and workflow automation. Distributed exclusively in Brazil by Multidoc for Commence Corporation.
• ContractWorks Web-based contract management tool installed on Amazon Web Services servers with unlimited users and documents under fixed pricing, including reports, tags, templates, digital signature, secure repository, milestone notifications, and granular access control. Distributed in Brazil by Multidoc for SERION Corporation.
• Agiloft 100% web-based platform combining information relationship management, web collaboration, and workflow capabilities with no-programming configuration flexibility, including pre-built applications for marketing, sales, support, help desk, and contract management, with full-text search over attached documents and automated reporting. Distributed in Brazil by Multidoc for Agiloft, Inc.
• Contract Administration and Electronic Documentation Services Professional services for converting large, complex contracts into structured hypertext electronic publications, plus configuration of custom web-based knowledge bases for contract administration, including monitoring of contractual obligations, response to fiscalizer requests, and data book preparation. Includes training courses, consulting, prototyping, and complete project development for documentation systems, contract management, and information management.

Quantifiable outcome

• 160,000+ pages of contracts converted to searchable hypertext for PROSUB submarine program
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability3 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• MadCap Software, Inc. (La Jolla, CA, USA)coreTechnology or IntegrationMadCap Software developed Doc-To-Help, an electronic document authoring software that allows simultaneous production of professional printed manuals and hypertext electronic documents. Multidoc distributes Doc-To-Help in Brazil.
• Automation Anywhere (San Jose, CA, USA)coreTechnology or IntegrationAutomation Anywhere Enterprise is an intelligent automation software that helps automate business and IT processes without programming. Multidoc distributes this product in Brazil.
• Lead Technologies, Inc. (Charlotte, NC, USA)coreTechnology or IntegrationLeadTools is a comprehensive library for raster and vector image manipulation, documents, video and multimedia for Windows and Internet/Intranet applications. Multidoc distributes LeadTools in Brazil.
• dtSearch Corp. (USA)coreTechnology or IntegrationdtSearch provides text retrieval systems operating on various file formats including word processors, HTML, PDF, spreadsheets, and databases. Available in multiple editions: Desktop, Network, Publish, Web, and Engine for Linux/Win/.NET. Multidoc distributes dtSearch in Brazil.
• Critical Tools, Inc. (Austin, Texas, USA)coreTechnology or IntegrationWBS Schedule Pro is project management software combining WBS Charts for planning, network charts for scheduling, and Gantt charts. Integrates with Microsoft Project. Multidoc distributes this product in Brazil.
• Kidasa Software (Austin, TX, USA)coreTechnology or IntegrationMilestones is a timeline and project tracking development/editing program for creating schedules and project monitoring. Available in Professional and Simplicity editions. Multidoc is the exclusive Brazil distributor.
• Commence Corporation (Eatontown, NJ, USA)coreChannel Partner/ Reseller/ DistributorCommence is a powerful information registration and relationship management system for groups of up to 200 users on local network and unlimited web users. Suitable for marketing, sales, CRM, project management, and document management. Multidoc is the exclusive Brazil distributor.
• Agiloft, Inc. (Redwood City, California, USA)coreTechnology or IntegrationAgiloft is a 100% web-based platform combining information relationship management, web collaboration, and total flexibility for configuration without programming. Includes pre-built applications for marketing, sales, support and help desk management. Multidoc distributes Agiloft in Brazil.
• ECJ Tecnologia da Informacao Ltda. (Sao Paulo, SP, Brasil)coreTechnology or IntegrationECJ Tecnologia developed DocDeck, a complete document management solution for organizing, managing and publishing document collections via Internet or Intranet with navigation, attribute search, and full-text search. Integrated with professional database management and dtSearch.
• Dufry do Brasil (Duty-Free)minorStrategic or Co-development PartnerMultidoc performed process and systems diagnostics for Dufry do Brasil's duty-free stores, identifying more than 50 points requiring corrections or improvements.
• Hipertec (Rio de Janeiro, Brazil)minorStrategic or Co-development PartnerHipertec developed electronic documentation using GUIDE software for various projects including Promon Central Trópico R and Alcatel S12 technical manuals. Multidoc collaborated on Promon Encyclopedia project.
• EPCM (Sao Paulo, Brazil)minorStrategic or Co-development PartnerEPCM developed the application for Camargo Corrêa Porto Primavera project using HTML Transit software for template-based web publishing.

Scale indicators4 records

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• DocuWare: Established Enterprise Content Management (ECM) and document management platform with a global channel partner network. Comparable to Multidoc's DocDeck/Doc-To-Help distribution and serves overlapping document management use cases.
• OpenText: Global leader in Enterprise Content Management (ECM), document management, and contract management software. Comparable to the DocDeck/Doc-To-Help portfolio and competes for enterprise document management budgets in Brazil.
• Senior Sistemas: Brazilian enterprise software provider offering ERP, HCM, and process management solutions with distribution and channel partner model. Comparable as a Brazilian enterprise software distributor with similar GTM.
• TOTVS: Brazil's largest enterprise software company, distributing ERP, CRM, and vertical software across Brazil with similar value-added distribution and services model. Comparable as a domestic Brazilian software distributor serving enterprise document/process management needs.
• Icertis: Global leader in Contract Lifecycle Management (CLM) software serving large enterprises. Directly comparable to the Agiloft/ContractWorks products Multidoc distributes; competes for the same Brazilian enterprise contract management budgets.
• Stefanini: Major Brazilian IT services and consulting firm with document management, automation, and enterprise software implementation practices. Comparable as a Brazilian IT services provider selling document/process automation solutions to large enterprises.

Emerging players

• Ironclad: Digital CLM platform targeting mid-market and enterprise customers. Overlaps with Multidoc's CLM distribution portfolio (Agiloft, ContractWorks) and represents the kind of digital-native competitor that could pressure traditional Brazilian distributors.
• SirionLabs: Enterprise CLM platform combining contract management with vendor management capabilities. Overlaps directly with the Agiloft/ContractWorks products Multidoc distributes and competes for the same enterprise procurement/legal spend.

Direct peers

• Agiloft: Enterprise CLM and workflow automation platform whose Brazil distribution Multidoc holds exclusively. As a vendor with global direct sales, Agiloft represents both a partner and a direct competitor for Brazilian enterprise CLM deals.
• ContractWorks: Web-based contract management SaaS platform (SERION Corporation) that Multidoc distributes in Brazil. Technically a partner, but ContractWorks' own direct sales motion in other markets targets the same SMB/mid-market CLM segment as Multidoc's distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/multidoc-inform%C3%A1tica-e-documenta%C3%A7%C3%A3o-eletr%C3%B4nica

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multidoc Informática e Documentação Eletrônica