N4COM NETWORK 4 COMMUNICATION S.R.L.

What N4COM NETWORK 4 COMMUNICATION S.R.L. does

N4COM Network 4 Communication S.r.l. is an AGCOM-licensed Italian telecommunications operator headquartered in Messina, founded in 2006. The company provides integrated communication and connectivity services to small and medium businesses, professionals, residential customers, and channel resellers across Italy, delivered through its proprietary Svoolaz platform. Operationally it runs as a tightly held Italian S.r.l. with approximately seven employees and a fully paid-in share capital of €40,000.

Its product portfolio spans cloud PBX, VoIP telephony, fiber and wireless broadband (FTTH/FTTC/FWA), VPN and SD-WAN networking, AI-assisted firewall and endpoint cybersecurity, certified email (PEC), and IoT/M2M connectivity. Technical delivery is based in ISO 27001-certified data centers, with unified communications extended to mobile and desktop via Svoolaz clients available on iOS (App Store ID 1624713541) and Android. Reported AI components are limited to threat detection within the firewall product and text-to-speech for IVR, with no disclosed proprietary models or research output.

The business generates revenue primarily through monthly recurring subscriptions for connectivity, voice, and cloud services, supplemented by hardware resale and a channel partner/reseller program that distributes Svoolaz-branded services through third-party agents. The company has not disclosed external funding, acquisitions, or material geographic expansion beyond Italy, and continues to operate under founder leadership with Daniele Nobile as CEO and Donato Zito as CTO.

Name

N4COM NETWORK 4 COMMUNICATION S.R.L.

Legal name

N4COM Network 4 Communication S.R.L.

Website

https://n4com.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

AGCOM-licensed Italian telecom operator headquartered in Messina delivering cloud PBX, VoIP, broadband, SD-WAN, AI-assisted cybersecurity, and certified email to small and medium businesses, professionals, and resellers through its proprietary Svoolaz platform.

Ownership category

akta.pro rank

Product category

Cloud Unified Communications & Connectivity

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

NaaS Connectivity Services (On-Demand VPN, SD-WAN-as-a-Service, Bandwidth-on-Demand) (HDAIAIAH), Telco Cloud & Edge NFV Platforms (HDAFANAI), NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs) (HDAIAIAB), Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE)

Keywords

• Cloud PBX services
• Unified communications
• VoIP telephony
• Professional internet connectivity
• Network cybersecurity

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Cloud Phone System (Centralino Cloud) Subscription: Monthly or annual subscription for cloud-based business phone system (IP-PBX). Includes core telephony features; additional premium features and user seats are billed on top. Services such as toll-free numbers, international numbers, and add-on features generate incremental recurring revenue.
2. Professional Internet Connectivity: Recurring subscription fees for fiber (FTTH, FTTC) and fixed wireless (FWa) internet connections. Service level agreements (SLA) guarantee uptime and performance. Backup internet connectivity is offered as an add-on service.
3. VPN and SD-WAN Services: Managed VPN (including MPLS) and SD-WAN services billed as recurring subscriptions, typically as part of multi-site connectivity packages for business clients.
4. Networking and Cybersecurity: Sale and/or managed service provision of next-generation firewalls, programmable switches, and secure wireless access points. Revenue may be one-time (hardware purchase) combined with ongoing managed service fees.
5. Channel/Partner Revenue Share: Revenue generated through the partner program where resellers and agents sell N4COM services and earn commissions or a share of recurring revenue from customer contracts.
6. Certified Email (PEC) Services: Certified electronic mail (PEC) boxes offered on N4COM's pecbg.it domain or subdomains, providing legal-value email equivalent to registered mail. Subscription-based service.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

N4COM provides cloud-based unified communications and connectivity services for businesses in Italy. Its core product is a cloud-hosted IP-PBX phone system (Centralino Cloud) that replaces on-premise hardware, complemented by the Svoolaz desktop and mobile client for multi-device calling. The portfolio also includes professional internet connectivity (FTTH/FTTC/FWA fiber and wireless), VPN and SD-WAN networking, AI-powered cybersecurity, and certified electronic mail (PEC).

Product overview

N4COM offers a unified communications portfolio centered on its Cloud PBX (Centralino Cloud) platform, complemented by the Svoolaz Desktop & App client application for desktop and mobile devices. The offering includes phone number services (Numerazioni), professional internet connectivity (Internet Professionale) via FTTH, FTTC, and FWA technologies, VPN and SD-WAN solutions for secure multi-site networking, and cybersecurity services with AI-powered threat detection. Additional services include certified email (PEC). The products work together as an integrated cloud communications ecosystem targeting professionals, SMEs, and corporate customers.

Differentiator

Problem solved

Functional benefit

Brands

• Svoolaz: Desktop and mobile application for cloud PBX services, enabling communication from any device with WebRTC technology for Windows, Mac, Android, and iOS.

Products and services

• Centralino Cloud (Cloud PBX) Cloud-based IP-PBX phone system that replaces traditional on-premise telephone infrastructure for businesses. Provides call routing, IVR, audio conferencing, voicemail-to-email, call recording, multi-device support, and SIP device compatibility, managed and updated continuously by N4COM.
• Svoolaz Desktop & Mobile App WebRTC-based client application for Windows, Mac, iOS, and Android that extends the cloud PBX to any device. Provides a single company number, shared corporate directory, centralized call records, automatic provisioning, and end-to-end data security.
• Numerazioni (Phone Number Services) Phone number services for businesses including new number activation and number portability. Features include automatic smartphone backup, customized welcome messages, time-based routing, virtual fax, voicemail-to-email, international numbers, and toll-free numbers.
• Internet Professionale (Professional Internet Connectivity) Professional internet connectivity service for businesses delivered via FTTH (fiber to the home), FTTC (fiber to the cabinet), and FWA (fixed wireless access), with speeds up to 2.5 Gbps and SLA-guaranteed uptime. Backup internet connectivity is offered as an add-on.
• VPN (Virtual Private Network) Managed VPN services including standard VPN and VPN MPLS for secure site-to-site connectivity, enabling businesses to securely share information and resources across multiple office locations.
• SD-WAN (Software-Defined Wide Area Network) Software-Defined WAN service integrated with next-generation firewalls, providing application-aware routing, dynamic path selection, zero-touch provisioning, and centralized orchestration for multi-site enterprise networks.
• Networking e Sicurezza (Networking and Cybersecurity) Comprehensive networking and cybersecurity offering including programmable switches, secure wireless access points, and next-generation firewalls with AI-powered threat detection (claimed to identify threats 60x faster). Managed from a single unified console.
• PEC - Posta Elettronica Certificata Certified electronic mail service with legal value equivalent to registered mail with return receipt, provided on the pecbg.it domain. Includes guarantees of unchanged message content, third-party opposability, and webmail portal access.

Quantifiable outcome

• AI identifies cyber threats 60x faster
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

One partnership is on record.

• AGCOM (Autorità per le Garanzie nelle Comunicazioni)minorOthers · 23 July 2018N4COM operates in compliance with AGCOM regulations for telecommunications operators in Italy. Per AGCOM resolutions 203/18/CONS and 296/18/CONS, N4COM directs customers to the Conciliaweb platform for dispute resolution. The company also adheres to AGCOM's code of electronic communications and consumer protection directives.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Wildix: Italy-based UCaaS provider offering cloud PBX, collaboration, and WebRTC communications for SMBs and enterprises across Europe. Operates a similar channel partner model and competitive product portfolio to N4COM.
• 3CX: Globally deployed cloud PBX and unified communications platform with strong adoption in Italy and Europe among SMBs. Competes directly with N4COM's Centralino Cloud with a partner-led channel model and SIP-based architecture.
• VoipVoice: Italian VoIP and cloud communications operator offering hosted PBX, fiber connectivity, and managed services to businesses. Direct domestic competitor with comparable SMB-focused positioning and AGCOM-licensed operations.
• Switel: Italian cloud communications and VoIP provider serving SMBs and professionals with cloud PBX, number portability, and unified communications. Operates with a similar product philosophy and customer base within Italy.
• NFON: European cloud PBX provider primarily serving SMBs and mid-market across multiple European countries including Italy. Offers a comparable pure-cloud telephony proposition with partner distribution.

Broad incumbents

• TIM (Telecom Italia): Italian incumbent telecommunications operator offering enterprise voice, cloud communications, fiber, and mobile services. Competes with N4COM in mid-market and corporate segments through bundled connectivity + UCaaS offerings.
• RingCentral: Global UCaaS leader offering cloud phone, contact center, and messaging for businesses of all sizes. Enters the Italian market with feature-rich solutions and brand recognition, competing against N4COM in enterprise segments.
• Vodafone Italia: Italian subsidiary of Vodafone offering mobile, fixed, and unified communications including Vodafone One Net Pro cloud PBX. Major competitor in the Italian enterprise and SMB communications market.
• WINDTRE: Italian mobile and fixed-line operator with a growing UCaaS and business communications portfolio. Competes with N4COM across SMB and enterprise segments using bundled mobile + fiber + cloud voice contracts.

Regional players

• Ehiweb: Italian alternative operator providing fiber internet, VoIP, and cloud services to businesses and professionals. Comparable bundled connectivity + VoIP offering targeting the Italian SMB market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/n4com

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about N4COM NETWORK 4 COMMUNICATION S.R.L.