What Net Tech Group Ltd does

Net Tech Group Ltd is a UK-based managed service provider founded in 1989 (trading as Netcomms and formerly Network Communications Group) that delivers business communications, connectivity, IT, and physical security solutions to UK businesses. Headquartered in London with an additional Greenwich office acquired via Wavehill IT, the company serves an installed base of 30,000+ end users with a mix of small, mid-market, and enterprise customers across verticals including healthcare (NHS GP practices), construction and logistics, property, and hospitality.

The company's technology stack is built on a multi-vendor integrator model rather than proprietary platforms. Core cloud communications are delivered through certified partnerships with Ericsson-LG iPECS (including the Web RTC-enabled iPECS ONE), Gamma Horizon (Horizon and Horizon Contact), and Microsoft Teams Direct Routing, with on-premise alternatives from Mitel and Avaya. Supporting modules include deep vertical-specific CRM integrations (EMIS ONE, Salesforce, Pegasus, SystmOne, Xero) and call analytics from Akixi, iPECS Analytics, and Oak Innovation/ClarifyGo. Physical security is delivered via the in-house TECTA brand (Hikvision-based CCTV, access control, door entry), and managed IT/cyber security capability was added through the October 2021 acquisition of Greenwich-based Wavehill IT.

Net Tech Group monetises through seven revenue streams: recurring cloud telephony subscriptions, one-time on-premise hardware sales with support contracts, recurring broadband/leased-line/WiFi connectivity, managed IT services (Wavehill IT), business mobile contracts, security hardware plus monitoring, and tiered professional services (Silver/Gold/Platinum support agreements). Pricing is quote-based and not publicly disclosed. GTM is consultative, direct, and sales-led, combining account managers, website lead capture, and vendor channel referrals, with content marketing (blog, whitepapers) and SEO driving top-of-funnel demand around the UK ISDN/PSTN switch-off and Microsoft Teams migration themes.

Name

Net Tech Group Ltd

Legal name

Net Tech Group Ltd

Website

https://nettechgroup.co.uk

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Net Tech Group Ltd is a UK managed service provider delivering cloud and on-premise business communications, connectivity, IT/cyber security, and physical security solutions to 30,000+ end users across SMB, mid-market, and enterprise customers, primarily in healthcare, construction, logistics, and property verticals.

Ownership category

akta.pro rank

Product category

Managed Business Communications & IT Services

NAICS

All Other Telecommunications (5178)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Network, Infrastructure & Data Center Integration (BPAEAAAK), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Business communications services
• Cloud telephony solutions
• Managed IT services
• Data connectivity services
• Physical security systems

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Cloud Communications & Hosted Telephony: Recurring subscription revenue from hosted cloud phone systems (VoIP, SIP trunking, unified communications). Customers pay monthly fees for seats, features, and usage. Includes services like Microsoft Teams Direct Routing, Horizon, and iPECS cloud platforms.
2. On-Premise Communications Systems: One-time and recurring revenue from on-premise Mitel and Avaya telephony systems, including hardware sales, installation, and ongoing maintenance/support contracts.
3. Data Connectivity & Broadband: Recurring monthly revenue from business broadband, leased lines, MPLS, Wi-Fi, and dedicated connectivity services for multi-site businesses.
4. Business IT Services: IT consultancy, cyber-security advice, ongoing tech support, and managed IT services. Revenue includes Wavehill IT (acquired) providing cyber security services to the group.
5. Mobile Services: Business mobile contracts with competitive tariffs on major network providers. Revenue from SIM-only and handset-inclusive business mobile packages with 4G data plans.
6. Security Systems (CCTV, Access Control, Door Entry): Hardware sales, installation, and ongoing monitoring/maintenance revenue from security solutions including CCTV, access control, and door entry systems through the TECTA brand.
7. Professional Services & Support Contracts: Service support agreements with Silver, Gold, and Platinum care levels. Includes remote programming, configurations, and on-site engineer support as needed.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Net Tech Group Ltd is a UK-based managed service provider delivering business communications, connectivity, IT, and physical security solutions. The company resells and integrates cloud-hosted and on-premise telephony platforms (iPECS, Gamma Horizon, Mitel, Avaya, Microsoft Teams Direct Routing), broadband and leased-line connectivity, managed IT and cyber-security services (via its Wavehill IT subsidiary), and CCTV/access-control/door-entry systems (via the TECTA brand) to UK businesses.

Product overview

Net Tech Group Ltd operates a multi-product portfolio serving UK businesses with communications, connectivity, IT, and security solutions. The core offering spans two main areas: Cloud Communications (including Unified Communications, Teams for Business, iPECS, and Horizon platforms) providing hosted telephony and collaboration tools; and Data & IT services encompassing broadband, leased lines, WiFi, and business IT support. The product architecture follows a platform-plus-modules model where cloud communication platforms (iPECS, Horizon) serve as the foundation, with additional modules including CRM integrations, call analytics (Akixi, iPECS Analytics), business continuity, and Horizon Contact for contact centres. On-premise alternatives (Mitel, Avaya, iPECS On-Premise) are offered alongside cloud solutions. Security offerings through TECTA include CCTV, access control, and door entry systems. Recent expansion includes Wavehill IT acquisition for cyber-security capabilities. The company helps businesses transition from ISDN/PSTN to VoIP and cloud services ahead of the 2025 switch-off.

Differentiator

Problem solved

Functional benefit

Brands

• TECTA: Security division offering CCTV, access control, door entry systems, and integrated security solutions for businesses
• Wavehill IT

Products and services

• Cloud Communications Hosted cloud telephony offering voice, video, instant messaging, and unified communications features accessible from any device with an internet connection, delivered from UK secure data centres for UK businesses.
• Teams for Business (Direct Routing) Microsoft Teams integration service that connects Teams to PSTN networks via SIP trunking, adding full business call control features (transfer, hold, mute) while retaining the Teams collaboration interface.
• On-Premise Communications Systems Traditional on-site telephony solutions including Mitel, Avaya, and iPECS on-premise platforms for UK businesses that prefer physical infrastructure ownership with installation and maintenance.
• Horizon Contact (Contact Centre Solution) Cloud-based contact centre solution with queue management, skills-based routing, CRM integration, call recording, statistics, and webchat compatibility, delivered in partnership with Gamma Horizon.
• Business Continuity Service Disaster recovery and continuity service providing automatic call rerouting from office to mobile/home devices, multi-site failover, and uninterrupted communications during outages or remote-work scenarios.
• PCI DSS 4.0 Compliance Service Compliance service helping businesses transition away from ISDN/PSTN lines while maintaining Payment Card Industry Data Security Standard compliance for payment handling.
• Business Mobile Services Business mobile contracts with competitive tariffs on major UK networks, including SIM-only and handset-inclusive packages with 4G data plans and UC app integration enabling remote communication with office features.
• Business IT Services (including Wavehill IT Cyber Security) IT consultancy, cyber-security advice, ongoing tech support, and managed IT services covering Wavehill IT acquired capabilities, providing complete business technology management for UK organisations.
• Data Connectivity (Broadband, MPLS, Leased Lines) Business broadband, MPLS networks, dedicated leased lines, and bandwidth services for multi-site UK businesses, including Community Fibre partnerships.
• WiFi Solutions Wireless network solutions including Ubiquiti access points for site-wide WiFi coverage, guest networks, and outdoor installations for construction and logistics environments.
• CCTV Security Systems (TECTA) HD cloud-managed video surveillance including motion detection, night vision, ANPR, thermal screening, and remote monitoring via mobile and desktop, provided under the TECTA brand.
• Access Control Systems Physical access solutions including swipe cards, biometric scanners, access tokens, and attendance tracking with integration capabilities, delivered under the TECTA brand.
• Door Entry Systems IP-based door entry and intercom systems with CCTV integration, wireless entry, and remote access control capabilities for UK businesses and residential customers.
• Service Support Agreements (Silver, Gold, Platinum) Tiered support contracts (Silver, Gold, Platinum care levels) providing remote programming, configurations, and on-site engineer support for installed communications and security systems.

Quantifiable outcome

• 30,000+ end users served with communication solutions
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Wavehill ITcoreStrategic or Co-development Partner · 3 November 2021Net Tech Group acquired Greenwich-based Wavehill IT, adding IT consultancy, managed services, and cyber security capabilities to the group. Wavehill IT is now a subsidiary/division of Net Tech Group and is actively hiring. The acquisition was announced in November 2021 and adds valuable cyber security expertise to the group.
• iPECS (Ericsson-LG)coreTechnology or IntegrationNet Tech Group is a certified partner/reseller for iPECS (Ericsson-LG) unified communications platforms including iPECS ONE (Web RTC-based UC) and iPECS On-Premise. The partnership covers cloud and on-premise telephony, iPECS Analytics, and CONNECT for iPECS integration tools.
• Gamma HorizoncoreTechnology or IntegrationNet Tech Group is a certified partner for Gamma's Horizon cloud communications platform including Horizon Collaborate (Web RTC) and Horizon Contact (contact centre solution). Gamma provides the underlying cloud platform while Net Tech Group handles sales, deployment, and support.
• AvayacoreTechnology or IntegrationNet Tech Group provides Avaya on-premise and cloud communications solutions alongside its managed services. Avaya is featured on the company's legal documents page as a partner.
• MitelcoreTechnology or IntegrationNet Tech Group offers Mitel on-premise communications solutions as part of its managed telephony portfolio.
• Microsoft (Teams for Business)coreTechnology or IntegrationNet Tech Group offers Microsoft Teams for Business integration including Direct Routing services, connecting Teams to PSTN via SIP trunking and enabling full call control features. The company leverages Teams' integration with Office 365 and Outlook.
• Hikvision / TECTA SecuritycoreTechnology or IntegrationNet Tech Group provides Hikvision-based CCTV solutions under the TECTA brand. TECTA security specialists install and maintain CCTV, access control, and door entry systems. TECTA is an internal security division providing proprietary security solutions.
• Community FibreminorChannel Partner/ Reseller/ DistributorCommunity Fibre is listed as a connectivity partner under the Data & IT section, reselling or recommending Community Fibre broadband services to Net Tech Group customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• RingCentral: Global UCaaS/CCaaS platform with growing UK presence. Competes with Net Tech Group on cloud telephony but targets enterprise rather than UK SMB, and does not bundle connectivity or physical security.
• 8x8: Global UCaaS and contact-centre platform competing with the Horizon Contact / iPECS cloud stack at the upper end of Net Tech Group's market.
• Gamma Communications: Owner of the Horizon platform that Net Tech Group resells; Gamma also sells direct to UK businesses. A simultaneously partner and competitor — same product, larger scale.
• Vodafone Business UK: Major UK business telecoms provider offering mobile, broadband, UC, and IoT — overlaps with Net Tech Group's mobile, connectivity, and cloud telephony lines at greater scale.
• BT Business: Incumbent UK carrier selling hosted telephony, broadband, and IT to businesses of all sizes — the dominant alternative for the customers Net Tech Group targets.

Direct peers

• Exponential-e: UK provider of cloud, connectivity, and unified communications to mid-market and enterprise customers. Comparable on the connectivity and UCaaS layer even though more enterprise-skewed.
• Daisy Group: UK-based managed communications and IT services provider offering hosted telephony, broadband, mobile, and cloud to SMB and mid-market. Closely comparable in product mix and customer base to Net Tech Group.
• Chess Telecom: UK channel-focused communications provider selling hosted telephony, broadband, mobile and IT services to SMBs through a partner/reseller model — directly comparable GTM and product set to Net Tech Group.
• Pure Telecom (UK): UK business telecoms reseller offering hosted VoIP, SIP, broadband, and mobile to SMBs. Similar size, channel, and product mix to Net Tech Group.
• Elite Group: UK unified communications, connectivity, and IT managed services provider serving SMB and enterprise. Overlaps directly with Net Tech Group on hosted telephony, broadband, and managed IT.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/nettechgroup

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Net Tech Group Ltd