NCS Ltd.
NCS Ltd. (SoftFlow) is a family-owned Montreal-based IT services provider founded in 1987, delivering structured cabling, fiber optic installation, cybersecurity, and managed IT services to small and medium businesses across the Greater Montreal Area via direct sales and project-based plus recurring contracts.
- Company typePrivate
- Founded1987
- HeadquartersMontreal (Ville St-Laurent), Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What NCS Ltd. does
NCS Ltd., operating as SoftFlow (also branded SoftFlow Canada), is a privately held, family-owned IT services company founded in 1987 and headquartered at 550 rue McCaffrey, Ville St-Laurent, Montreal, Quebec. The firm delivers professional network cabling installation — including structured cabling (CAT5e/CAT6/CAT6A), fiber optic installation (OS2/OM3/OM4) with fusion splicing and OTDR testing, data center cable management, and Fluke DSX certification — alongside cybersecurity services (delivered via Sophos), 24/7 managed IT services, Microsoft 365/cloud migration, IT consulting, scissor lift services, and ancillary offerings such as SEO and ERP implementation. Certified technicians use industry-standard testing equipment to produce PDF certification reports and as-built documentation for each project.
The company serves primarily small to medium businesses across the Greater Montreal Area, including Laval, South Shore (Longueuil, Brossard), West Island, and Vaudreuil, with secondary exposure to data centers, retail/hospitality, manufacturing, healthcare, corporate offices, and warehouses. Revenue is generated through a mix of project-based cabling installation (typically $150–$300 per drop for Cat6), recurring managed IT subscriptions, and IT consulting fees. Go-to-market is sales-led and direct, relying on the company website, SEO for local search terms, a 24/7 phone line, email inquiries, and on-site site surveys rather than channel partners.
Commercially, SoftFlow holds Microsoft Certified Partner, Intel Partner Alliance, and Sophos partner status, and maintains supplier relationships with Belden, Panduit, and Leviton for cabling components. The company carries $2 million in commercial insurance as a differentiation and trust signal. It is entirely bootstrapped with no external funding, no disclosed M&A activity, and no public leadership changes across 38+ years of continuous operation.
NCS Ltd. firmographics
Firmographics- Name
- NCS Ltd.
- Legal name
- SoftFlow
- Website
- https://network-cabling.ca
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NCS Ltd. (SoftFlow) is a family-owned Montreal-based IT services provider founded in 1987, delivering structured cabling, fiber optic installation, cybersecurity, and managed IT services to small and medium businesses across the Greater Montreal Area via direct sales and project-based plus recurring contracts.
- Ownership category
- akta.pro rank
NCS Ltd. industry classification
Industry- Product category
- Network Infrastructure & IT Managed Services
- NAICS
- Power and Communication Line and Related Structures Construction (237130), Electrical Contractors and Other Wiring Installation Contractors (23821), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Cabling, Fiber & Structured Connectivity (HDABAKAG)
- akta.pro secondary industries
- Fiber Optic Network Construction (Trenching, Microtrenching, Aerial, Directional Boring) (IMAFAIAA), CCTV Networking, Cabling (PoE) & Storage Infrastructure (HSAHACAI)
Keywords
Where NCS Ltd. is headquartered
LocationHeadquarters
- HQ city
- Montreal (Ville St-Laurent)
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
NCS Ltd. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Network Cabling Installation Services: One-time professional installation services for structured cabling including CAT5e/CAT6/CAT6A ethernet, fiber optic installation, data center cable management, and electrical cabling. Pricing based on per-drop or per-project basis.
- Managed IT Services: Ongoing managed IT services including IT support, cybersecurity (Sophos), Microsoft 365/IT outsourcing, backup/disaster recovery, remote access/VPN, and cloud migration. Provides recurring revenue through service contracts.
- IT Consultancy: IT consulting services including site surveys, technology assessments, and strategic guidance for IT infrastructure planning and future-proofing.
- Maintenance & Support Contracts: 24/7 maintenance and support plans offering troubleshooting, repairs, and proactive monitoring for installed network infrastructure, providing recurring service revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Cat6 Cable Installation |
| Unit Pricing | Pay-as-you-go | Structured Cabling Services |
| Subscription | Monthly | Managed IT Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
NCS Ltd. product offering
Product offeringCore offering
NCS Ltd. (SoftFlow) installs structured cabling (CAT5e/CAT6/CAT6A) and fiber optic infrastructure (OS2/OM3/OM4 with fusion splicing and OTDR testing) for small and medium businesses in the Greater Montreal Area, supported by Fluke DSX-certified testing. It complements cabling with managed IT services (24/7 helpdesk, backup/disaster recovery, VPN), cybersecurity delivered via Sophos, and Microsoft 365 migration and outsourcing. Additional offerings include cloud migration consulting, ERP implementation, SEO/website maintenance, electrical cabling, and scissor lift services for high installations.
Product overview
SoftFlow (NCS Ltd.) is an IT services company offering a portfolio of integrated technology services organized around four core pillars: network cabling infrastructure, cybersecurity, managed IT services, and Microsoft cloud services. The core offering is network cabling services (structured cabling CAT5e/CAT6/CAT6A, fiber optic installation OS2/OM3/OM4, data center cable management, and Fluke/OTDR testing), complemented by cybersecurity services and managed IT/outsourcing. Add-on services include SEO and website maintenance, cloud migration consulting, ERP implementation, and scissor lift services for installations. The company operates as a services integrator, combining its own cabling and IT delivery capabilities with vendor partnerships (Microsoft, Intel, Sophos) rather than a software product platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Network Cabling Services Professional network cabling installation and management services including structured cabling (CAT5e/CAT6/CAT6A ethernet), fiber optic installation (OS2/OM3/OM4 with fusion splicing and OTDR testing), data center cable management, port/drop installation, PoE/PoE+ deployment, and Fluke DSX certification and reporting. Targeted at small and medium businesses and data center operators in the Greater Montreal Area.
- IT Security / Cybersecurity Services Cybersecurity services including firewall management, threat protection, ransomware defense, security awareness training, and surveillance/access control/fire alarm installation for businesses. Delivered primarily through Sophos-branded solutions and security audits.
- Managed IT Services Managed IT outsourcing covering 24/7 IT support and helpdesk, IT consultancy, infrastructure management, remote access/VPN, and backup/disaster recovery/NAS solutions for SMB customers.
- Microsoft 365 / IT Outsourcing Microsoft-certified services covering Office 365 migration to SharePoint, Teams, OneDrive, and cloud services, as well as broader IT infrastructure management for small and medium businesses.
- Cloud Migration Services Cloud migration consulting services covering pros and cons evaluation for businesses transitioning to cloud environments, including Microsoft 365 and related cloud platforms.
- Enterprise Resource Planning (ERP) Enterprise resource planning services and solutions for business process management, delivered as an add-on IT service for business clients.
- SEO Services / Website Maintenance & Support Search engine optimization services and website maintenance and support for client businesses, offered alongside core IT and cabling services.
- Scissor Lift Services Certified scissor lift rental and operation services for network cabling installations, IT infrastructure upgrades, security camera/access point mounting, and electrical upgrades in hard-to-reach areas such as ceilings and tall infrastructure.
Quantifiable outcome
- 38+ years of experience serving businesses since 1987
- +1 more outcomes
Companies that use NCS Ltd.
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles5 records
NCS Ltd. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
NCS Ltd. partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Certified Partner providing Microsoft hardware, products and services including Office 365 migration to SharePoint, Teams, OneDrive and all cloud services. Offers Microsoft Office 365 and IT infrastructure services.
- Intel Partner AlliancecoreIntel Partner Alliance member and authorized distributor offering IT solutions. Provides access to Intel technology products and solutions for business customers.
- SophoscoreCybersecurity partner providing IT security solutions. SoftFlow offers Sophos cybersecurity services including firewall management and IT security solutions for businesses.
Scale indicators3 records
Recent moves5 records
Expansion highlights3 records
NCS Ltd. competitors and assessment
Company assessmentRegional players
- ThinkOn: Canadian cloud and managed services provider headquartered in Toronto with a focus on data protection and managed IT. Comparable to SoftFlow in the managed IT and cloud services layer, though geographically Ontario-focused.
Broad incumbents
- Graybar: North American distributor and value-added services provider for networking, cabling, and data communications products. Comparable to SoftFlow through its Belden/Panduit-class cabling product portfolio and project services, though primarily a distributor rather than installer.
- CDW Canada: Canadian arm of CDW, a major IT solutions and services provider. Comparable to SoftFlow as a broad IT services and hardware provider, though significantly larger and serving enterprise customers across Canada.
- Dycom Industries: Large US provider of specialty contracting services including network cabling and fiber optic installation for telecom and utility customers. Comparable to SoftFlow in the core cabling installation service line, though much larger and US-focused.
Direct peers
- Softchoice: Canadian-headquartered IT solutions and managed services provider. Comparable to SoftFlow in offering Microsoft-centric IT services, cloud, and managed offerings to SMB and mid-market customers.
- Long View Systems: North American IT services and cloud provider with a strong Canadian presence. Comparable to SoftFlow in delivering managed IT, cybersecurity, and infrastructure consulting to mid-market and enterprise clients.
- OnX Enterprise Solutions: Canadian IT solutions and managed services provider delivering cloud, infrastructure, and cybersecurity services. Comparable to SoftFlow in serving SMB and mid-market customers across Canada with hybrid IT services.
- IES Communications: US-based low-voltage cabling and network infrastructure contractor. Comparable to SoftFlow as a structured cabling, fiber optic, and data center cable management specialist serving commercial clients.
- Hypertec: Canadian IT infrastructure provider offering cloud, colocation, hardware, and IT services across multiple provinces. Highly comparable to SoftFlow as a Canadian-headquartered, multi-vertical IT services and infrastructure firm serving SMB and enterprise clients.
- Compugen: Canadian-based IT services and solutions provider offering managed IT, cloud, cybersecurity, and infrastructure services. Comparable to SoftFlow in targeting SMBs and mid-market customers with a hybrid services-plus-solutions model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
NCS Ltd. social profiles
Digital presenceNCS Ltd. financial estimates
Financial estimateRevenue estimate
Valuation estimate
NCS Ltd. leadership team
Management profileNumber of profiles
NCS Ltd. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NCS Ltd. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NCS Ltd.
What does NCS Ltd. do?
NCS Ltd. (SoftFlow) installs structured cabling (CAT5e/CAT6/CAT6A) and fiber optic infrastructure (OS2/OM3/OM4 with fusion splicing and OTDR testing) for small and medium businesses in the Greater Montreal Area, supported by Fluke DSX-certified testing. It complements cabling with managed IT services (24/7 helpdesk, backup/disaster recovery, VPN), cybersecurity delivered via Sophos, and Microsoft 365 migration and outsourcing. Additional offerings include cloud migration consulting, ERP implementation, SEO/website maintenance, electrical cabling, and scissor lift services for high installations.
Is NCS Ltd. a public or private company?
NCS Ltd. is a private company. It is classified as family owned and is currently operating.
When was NCS Ltd. founded?
NCS Ltd. was founded in 1987. It employs 11 to 50 people.
Where is NCS Ltd. based?
NCS Ltd. is headquartered in Montreal (Ville St-Laurent), Canada, in the North America region.
How does NCS Ltd. make money?
Four revenue lines are on record. Network Cabling Installation Services are the primary driver. The others are managed IT Services, IT Consultancy and maintenance & Support Contracts.
Who are NCS Ltd.'s main competitors?
ThinkOn is listed as a regional player. Broad incumbents are Graybar, CDW Canada and Dycom Industries. Direct peers are Softchoice, Long View Systems, OnX Enterprise Solutions, IES Communications, Hypertec and Compugen.
Does NCS Ltd. have an API?
No public API is recorded for NCS Ltd..
What industry is NCS Ltd. in?
NCS Ltd.'s product category is Network Infrastructure & IT Managed Services. Its primary akta.pro industry code is HDABAKAG, Cabling, Fiber & Structured Connectivity, with a secondary code of IMAFAIAA, Fiber Optic Network Construction (Trenching, Microtrenching, Aerial, Directional Boring). Its NAICS code is 237130 and its SIC code is 7371.