O2 Care Services Ambérieu en Bugey

What O2 Care Services Ambérieu en Bugey does

O2 Care Services Ambérieu en Bugey is a single local franchise agency of the O2 home services network, operating in Ambérieu-en-Bugey, France. Founded in 2016, the agency operates under the broader O2 network—which has been active since 1996 and comprises nearly 600 franchise agencies serving more than 14,000 French communes—within the OUI CARE diversified services group. The local franchise delivers the full O2 service portfolio: home cleaning (ménage), childcare (garde d'enfants), elderly assistance (aide aux personnes âgées), disability support (accompagnement du handicap), gardening (jardinage), and handyman services (bricolage), targeting individual consumers and households in the surrounding area.

The franchise benefits from O2's centralized operational infrastructure, which includes a QR code-based time tracking system—customers scan codes at the beginning and end of each visit for billing verification—and a proprietary télégestion information system for real-time intervention tracking and streamlined billing. The O2 network employs staff on permanent CDI contracts and provides structured training; 102,587 hours of training were delivered to O2 employees in 2019. The network holds AFNOR NF Services certification since 2010, and customer satisfaction averages 4.7/5 across 589 Google reviews.

The business model is service-based recurring usage pricing, with revenues driven by hours of in-home service delivered. Customers receive a 50% tax credit (crédit d'impôt) on eligible services, with the URSSAF 'Avance immédiate' partnership enabling real-time benefit realization and a CAF partnership supporting childcare benefit integration. The franchise operates under both mandataire (agency as intermediary) and prestataire (agency as employer) models, while the parent group provides sub-brand synergies including O2 Pro (B2B cleaning) and O2 Recrute (recruitment platform).

Name

O2 Care Services Ambérieu en Bugey

Legal name

O2

Website

https://o2.fr

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

A franchise of the O2 Care Services network in Ambérieu-en-Bugey, France, delivering in-home cleaning, childcare, elderly assistance, disability support, gardening, and handyman services to local individual consumers and households under the OUI CARE group's national infrastructure.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Private Households (814)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Child Day Care Services (8351)

akta.pro primary industry

Morning/Bedtime Routine Assistance (HSABABAH)

akta.pro secondary industry

Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD)

Keywords

• Home care services
• Domestic cleaning services
• Childcare services
• Elderly assistance
• Household maintenance

Headquarters

HQ city

Ambérieu-en-bugey

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Home Services Revenue: Revenue generated from providing home services including housekeeping, childcare, senior care, disability support, gardening, and handyman services. Customers pay for hours of service with potential tax credits (50% credit d'impôt).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

O2 Care Services provides in-home personal and domestic services delivered through a franchise network of nearly 600 agencies across France. Core services include housekeeping and ironing, childcare, elderly assistance and life auxiliary support, disability support, gardening, and handyman/repair services. Services are performed by CDI (permanent contract) employees who are recruited and trained by O2, with the company handling all administrative and payroll management on behalf of customers.

Product overview

O2 Care Services is a comprehensive home services platform offering multiple interconnected service categories: home cleaning (ménage), childcare (garde d'enfants), elderly assistance (aide aux personnes âgées), disability support (accompagnement du handicap), gardening (jardinage), and handyman services (bricolage). The company operates as part of the O2 franchise network with approximately 600 agencies across France, providing services under both mandataire (agency as intermediary) and prestataire (agency as employer) models. All services leverage a network of CDI (permanent contract) employees who are trained and qualified, with the company handling administrative management, scheduling, and quality assurance. Services are available across more than 14,000 communes in France and qualify for 50% tax credit (crédit d'impôt).

Differentiator

Problem solved

Functional benefit

Brands

• O2 Pro: Professional cleaning services for businesses
• O2 Recrute

Products and services

• Ménage à domicile (Home Cleaning) In-home cleaning services including regular scheduled cleaning, one-time deep cleaning, and ironing services performed by qualified professionals for individual households and families.
• Garde d'enfants (Childcare) Professional childcare services including school and crèche pickup, before/after school care, midweek and weekend care, and vacation coverage for families with children.
• Aide aux personnes âgées (Elderly Assistance) In-home support services for seniors including daily living assistance, social connection maintenance, animal management support, and caregiver respite to help elderly individuals remain independent at home.
• Accompagnement du handicap (Disability Support) Personalized support services for individuals with disabilities to help maintain independence and quality of life at home, including daily assistance and life skills support.
• Jardinage (Gardening) Professional garden maintenance services including lawn care, hedge trimming, and outdoor cleaning performed by qualified gardeners for homeowners.
• Bricolage (Handyman Services) Home repair and maintenance services including general handyman work, minor repairs, and window cleaning for homeowners needing assistance with home upkeep tasks.
• Auxiliaire de vie (Life Auxiliary) Dedicated life auxiliary/caregiver services providing daily living support and companionship for individuals needing ongoing personal assistance at home.

Quantifiable outcome

• 50% tax credit on eligible services
• +1 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• URSSAFcoreStrategic or Co-development PartnerURSSAF provides the 'Avance immédiate' (immediate advance) service for tax credits, allowing customers to receive their tax credit benefit in real-time rather than waiting for annual tax refunds.
• LeetchiminorGTM or Marketing PartnerSolidarity fundraising platform partnership for O2's charitable and social responsibility initiatives.
• Silver AlliancecoreStrategic or Co-development PartnerMembership in the Silver Alliance network, a European network of companies providing services for elderly and seniors, strengthening O2's positioning in senior care services.
• CAF (Caisse d'Allocations Familiales)coreGTM or Marketing PartnerPartnership allowing customers to use CAF benefits and 'Complément libre choix du mode de garde' for childcare services.
• Comités d'Entreprise / MutuellesminorChannel Partner/ Reseller/ DistributorCompany committees and mutual insurance companies that pre-finance CESU (Chèques Emploi Service Universels) as employee benefits.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Axeo Services: French multi-service home services franchise offering cleaning, childcare, senior care, and handyman services. Direct competitor with similar franchise network structure and reliance on the French personal services tax credit framework.
• Domidom: French home care services franchise focused on senior assistance and dependency care. Comparable to O2's elderly care service line with overlapping regulatory and customer segments under French dépendance frameworks.
• Senior Compagnie: French senior home care franchise network providing non-medical assistance to elderly clients. Direct peer in the silver economy segment with comparable caregiver employment model and tax credit integration.
• Petits-Fils: French senior home care franchise network offering non-medical assistance to elderly clients. Directly comparable to O2's elderly assistance and auxiliaire de vie service lines with similar caregiver employment model and French personal services framework.
• APEF Services: French personal services franchise providing housekeeping, childcare, and senior care under the 'Services à la Personne' framework. Direct peer with similar franchise structure, tax credit positioning, and multi-service household platform model.
• Maison & Services: French franchise network specializing in home services including housekeeping, childcare, gardening, and senior assistance. Operates comparable agency model with similar service breadth and customer demographic.
• Assadia: French family services franchise specializing in childcare and household support. Comparable to O2's childcare and family-oriented service lines with similar franchise structure and B2C household positioning.
• ADHAP Services: French home services franchise network offering personal care, housekeeping, and senior assistance. Direct competitor to O2's franchise model with overlapping service lines targeting the same French household and senior care customer base.
• Générale des Services: Established French home services franchise network offering cleaning, childcare, gardening, and senior care across multiple agencies. Comparable franchise-based multi-service platform targeting French households eligible for tax credits.

Broad incumbents

• ADMR: Large French nationwide network of personal services providers offering home care, housekeeping, and family services across rural and urban France. Broader incumbent with overlapping services but association-based rather than franchise governance model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/o2france
• YouTubeyoutube.com/user/O2France
• Facebookfacebook.com/o2france
• LinkedInlinkedin.com/company/o2-care-services-amb%C3%A9rieu-en-bugey
• Instagraminstagram.com/o2france

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about O2 Care Services Ambérieu en Bugey