OneHealth
OneHealth is an AXA Group-owned multi-specialty healthcare provider operating 8 medical centers across Egypt and a Lagos clinic in Nigeria, delivering 28+ specialties plus 24x7 telehealth to insured, corporate, and out-of-pocket patients via call center and mobile app.
- Company typePrivate
- Founded-
- HeadquartersCairo (Nasr City), Egypt
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What OneHealth does
OneHealth is a multi-specialty healthcare services provider operating physical medical centers and a 24x7 telehealth platform across Egypt and Nigeria. It runs 8 medical centers across Greater Cairo (Nasr City, Mohandeseen, Maadi, Heliopolis, New Cairo, Sheikh Zayed) and Alexandria, plus an Ikeja (Lagos) center in Nigeria, with flagship sites such as the 17-room New Cairo O1 Mall facility. The network delivers primary and specialized care across 28+ specialties in Egypt and 15+ in Nigeria (including Family Medicine, Pediatrics, Cardiology, Dermatology, Orthopedics, Neurology, Psychiatry, Dental, Physiotherapy, and Eye Care), supported by an Electronic Medical Records system that consolidates patient histories across centers. Telehealth services are accessible via phone call center (15292 in Egypt, dedicated Nigerian numbers) and a mobile app, with appointment-based scheduling designed to minimize wait times versus traditional walk-in clinics.
The company is wholly owned by AXA Group, operating as OneHealth, Inc. in Egypt and AXA One Health Limited in Nigeria, and is tightly coupled with AXA Insurance Egypt and AXA Mansard HMO as primary insurance/HMO channels. Additional ecosystem partners include Dar Al Fouad Hospital (co-located Nasr City site), Yodawy (medication delivery), PayMob (payment processing), and AlMokhtabar (diagnostic labs). The company holds multiple ISO certifications covering Quality (9001), Environmental (14001), Occupational Health & Safety (45001), Information Security (27001), Service Excellence, and Healthcare Organization Quality Management Systems.
The business model combines transactional in-clinic consultation and diagnostic fees with insurance/HMO reimbursements and corporate employer contracts. OneHealth serves insured and non-insured patients directly (1,000+ monthly patient services), as well as corporate employer partners (100+ in Egypt, 20+ in Nigeria, including WASCO, Xclusives, Valu, UFC, PMS, Pgessco, Orange, OGS, Newgiza, MV). Revenue streams are structured as recurring subscription-like contracts with AXA Insurance and AXA Mansard HMO, transaction-fee diagnostic services, and out-of-pocket payments from individual patients. Marketing and acquisition rely primarily on the call center, mobile app, organic social media (Facebook, Instagram, LinkedIn, YouTube), and word-of-mouth.
OneHealth firmographics
Firmographics- Name
- OneHealth
- Legal name
- OneHealth, Inc.
- Website
- https://one-health.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- OneHealth is an AXA Group-owned multi-specialty healthcare provider operating 8 medical centers across Egypt and a Lagos clinic in Nigeria, delivering 28+ specialties plus 24x7 telehealth to insured, corporate, and out-of-pocket patients via call center and mobile app.
- Ownership category
- akta.pro rank
OneHealth industry classification
Industry- Product category
- Outpatient Healthcare Services
- NAICS
- Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Retail & Walk-In Primary Care Clinics (HLAFAGAC)
- akta.pro secondary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where OneHealth is headquartered
LocationHeadquarters
- HQ city
- Cairo (Nasr City)
- HQ country
- Egypt
- HQ region
- Africa
Offices8 records
Markets served
OneHealth business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- In-Clinic Medical Consultations: Revenue from in-person consultations across 28+ specialties at medical centers in Egypt and 15+ specialties in Nigeria. Serves both insured (insurance/AXA) and non-insured (out-of-pocket) clients.
- Telehealth/Virtual Consultations: Revenue from phone and video consultations with family doctors and specialists available 24x7. Includes telemedicine services via AXA One Health app.
- Diagnostic Services: Radiology and laboratory services provided on-site at medical centers. Integrated diagnostic capabilities within centers.
- HMO/Insurance Services (Nigeria): Healthcare services covered under Health Maintenance Organization (HMO) plans for Nigerian corporate clients and individuals.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
OneHealth product offering
Product offeringCore offering
OneHealth operates a network of multi-specialty outpatient medical centers in Egypt and Nigeria, delivering in-clinic primary and specialty consultations across 28+ medical disciplines (Egypt) and 15+ specialties (Nigeria), complemented by a 24x7 telehealth service for phone and video consultations. Services are supported by an electronic medical records system, integrated diagnostic (radiology and laboratory) capabilities, and a mobile application for booking, and are available to both insured (via AXA Insurance/HMO) and non-insured (out-of-pocket) clients.
Product overview
OneHealth is a healthcare services provider offering a unified healthcare experience through two main service channels: In-Clinic Medical Services at physical medical centers across Egypt (Cairo and Alexandria), and Telehealth/Virtual Consultations via phone or video. The core offering includes over 28 medical specialties (Family Medicine, Pediatrics, Cardiology, Dermatology, Orthopedics, Neurology, Psychiatry, and more), supported by Electronic Medical Records for continuity of care, and integrated diagnostic services (radiology and lab). Services are accessible to both insured (via insurance/HMO) and non-insured (out-of-pocket) clients. The company operates 7 medical centers in Egypt and has expanded to Nigeria, with services available 24x7.
Differentiator
Problem solved
Functional benefit
Products and services
- In-Clinic Medical Services Multi-specialty outpatient consultations delivered in person at OneHealth medical centers in Cairo (Nasr City, Mohandeseen, Maadi, Heliopolis, New Cairo, Sheikh Zayed), Alexandria, and Ikeja (Nigeria), spanning 28+ specialties in Egypt and 15+ in Nigeria for insured and non-insured clients.
- Telehealth / Virtual Consultations 24x7 primary and specialized medical consultations delivered by phone or video for insured and non-insured clients, accessible via the call center (15292 in Egypt, 09088999233 in Nigeria) and the OneHealth app, including telemedicine via the AXA One Health app.
- Diagnostic Services On-site radiology and laboratory diagnostic services co-located with OneHealth medical centers (including a 17-room facility with integrated diagnostic lab at New Cairo), enabling comprehensive care in a single visit.
- Specialty Medical Consultation Services Specialized clinical consultations across more than 28 disciplines including Family Medicine, Pediatrics, Cardiology, Dermatology, Orthopedics, Neurology, Psychiatry, Eye Care, Chest Diseases, Physiotherapy, Dental, and Gastroenterology & Infectious Diseases, delivered in clinics or remotely.
- HMO / Insurance Healthcare Services (Nigeria) Outpatient medical services in Nigeria delivered under Health Maintenance Organization (HMO) plans in partnership with AXA Mansard, covering Nigerian corporate clients and individuals through insurance reimbursement arrangements.
Quantifiable outcome
- Over 1,000 patient services provided monthly
- +2 more outcomes
Companies that use OneHealth
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
OneHealth technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
OneHealth partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and major.
- AXA Insurance EgyptcoreAXA Insurance Egypt is the primary insurance partner for OneHealth in Egypt, providing coverage for insured patients visiting OneHealth medical centers. OneHealth operates as AXA's healthcare network provider.
- AXA Mansard HMOcoreAXA Mansard HMO manages health insurance plans for Nigerian corporate and individual clients, directing them to OneHealth facilities for healthcare services in Nigeria.
- Corporate Employers (100+ in Egypt, 20+ in Nigeria)majorCorporate employers provide employee healthcare benefits by partnering with OneHealth. Logos include WASCO, Xclusives, Valu, UFC, PMS, Pgessco, Orange, OGS, Newgiza, MV and many others.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
OneHealth competitors and assessment
Company assessmentOthers
- mPharma: mPharma is a Ghana-headquartered pharmaceutical distribution and patient-management platform operating across multiple African markets including Nigeria. It is an adjacent player that intersects with OneHealth's diagnostic and pharmacy-adjacent services (e.g., Yodawy medication delivery) rather than a direct clinic competitor, but shares pan-African healthcare ambition.
Direct peers
- Altibbi: Altibbi is the largest Arabic-language telehealth and medical-content platform operating across MENA, providing 24/7 virtual doctor consultations. Like OneHealth, it serves insured and out-of-pocket patients via phone/video channels, and competes directly for telehealth mindshare in overlapping geographies.
- Health at Hand: Health at Hand is a UAE-based telehealth provider offering on-demand video consultations with licensed doctors, integrated with regional insurers. Its DTC virtual-care-plus-insurance model closely mirrors OneHealth's 24x7 telehealth offering for insured clients, and it represents the same competitive dynamic in a neighboring GCC market.
- Vezeeta: Vezeeta is an Egyptian-founded digital health platform for doctor booking, telehealth consultations, and clinic management across MENA. It is the most direct competitor to OneHealth in the Egyptian market, overlapping on telehealth primary care and appointment-booking infrastructure, though it operates a lighter asset model without OneHealth's owned clinic footprint.
- Reliance Health: Reliance Health is a Nigerian HMO-tech company combining health insurance plans with a proprietary clinic network and telemedicine services for corporate and individual members. It is the closest direct competitor to OneHealth within Nigeria, sharing the clinic-plus-telehealth-plus-HMO-distribution structure targeting corporate employers.
Regional players
- Helium Health: Helium Health is a Nigerian health-tech company offering EMR software, hospital management systems, and a growing clinic/telehealth footprint across West Africa. While more software-led, it competes for the same healthcare-provider digitization and patient-flow layer in the Nigerian market where OneHealth operates its Ikeja center.
Broad incumbents
- Amwell: Amwell is a US-listed telehealth platform providing enterprise-grade virtual care infrastructure to hospitals, insurers, and employers. As a broad incumbent in the same virtual-care category, it represents the scaled technology and partnership playbook that OneHealth's telehealth offering would need to match over time.
- Babylon Health (eMed): Babylon Health (now operating as eMed following acquisition) was a global AI-driven telehealth platform offering virtual consultations and chronic-care management through insurer partnerships. Its international expansion playbook and primary-care-first virtual model are directly comparable to OneHealth's insured-population telehealth focus.
- Teladoc Health: Teladoc Health is the largest global pure-play telehealth incumbent, offering virtual care across primary, mental health, and specialty services to insurers and employers worldwide. While operating at vastly greater scale, its enterprise-and-insurer-distributed virtual care model is directly comparable to OneHealth's telehealth strategy for AXA and corporate clients.
- IHH Healthcare: IHH Healthcare is one of the world's largest hospital networks, operating premium multi-specialty hospitals across Asia, MEA (including Turkey and UAE), and beyond. As a broad incumbent in multi-specialty facility-based care, it represents the scaled-up end-state that OneHealth's clinic-network strategy could evolve toward if it expands successfully across Africa.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
OneHealth social profiles
Digital presenceOneHealth compliance and trust
Trust signalCompliance5 records
OneHealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
OneHealth leadership team
Management profileNumber of profiles
OneHealth funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OneHealth M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OneHealth
What does OneHealth do?
OneHealth operates a network of multi-specialty outpatient medical centers in Egypt and Nigeria, delivering in-clinic primary and specialty consultations across 28+ medical disciplines (Egypt) and 15+ specialties (Nigeria), complemented by a 24x7 telehealth service for phone and video consultations. Services are supported by an electronic medical records system, integrated diagnostic (radiology and laboratory) capabilities, and a mobile application for booking, and are available to both insured (via AXA Insurance/HMO) and non-insured (out-of-pocket) clients.
Is OneHealth a public or private company?
OneHealth is a private company. It is classified as corporate owned and is currently operating.
When was OneHealth founded?
OneHealth was founded in -1. It employs 501 to 1,000 people.
Where is OneHealth based?
OneHealth is headquartered in Cairo (Nasr City), Egypt, in the Africa region.
How does OneHealth make money?
Four revenue lines are on record. In-Clinic Medical Consultations are the primary driver. The others are telehealth/Virtual Consultations, diagnostic Services and HMO/Insurance Services (Nigeria).
Who are OneHealth's main competitors?
mPharma is listed as an others. Direct peers are Altibbi, Health at Hand, Vezeeta and Reliance Health. Helium Health is listed as a regional player. Broad incumbents are Amwell, Babylon Health (eMed), Teladoc Health and IHH Healthcare.
Does OneHealth have an API?
No public API is recorded for OneHealth.
What industry is OneHealth in?
OneHealth's product category is Outpatient Healthcare Services. Its primary akta.pro industry code is HLAFAGAC, Retail & Walk-In Primary Care Clinics, with a secondary code of HLALAAAA, Primary Care & General Medicine Virtual Care. Its NAICS code is 621 and its SIC code is 8011.