Ozio LLC
Ozio LLC (DBA Innovative Vending Solutions) operates Relax & Recharge massage chairs, Zoomaroo stroller rentals, and Innovate Media programmatic DOOH advertising across 2,500+ North American venues under revenue-share agreements with property owners including Brookfield Properties, Cinemark, HMS Host, and Delaware North.
- Company typePrivate
- Founded2001
- HeadquartersClayton, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Ozio LLC does
Ozio LLC, doing business as Innovative Vending Solutions, is a New Jersey-based private operator of unattended amenity and advertising equipment in high-traffic commercial venues across North America. Founded in 2001 and headquartered in Clayton, NJ, the company runs three branded lines: Relax & Recharge (massage chairs with Nayax VPOS cashless payment and patented USB charging), Zoomaroo (a fleet of 150+ stroller systems in the US and Canada, including a redesigned 2022 stackable model), and Innovate Media, a 2022-launched programmatic digital out-of-home (DOOH) advertising layer built on the installed asset base.
The underlying technology stack integrates Nayax VPOS for cashless and mobile-wallet payments, Geopath and Ad Mobilize for audience measurement, and a real-time bidding waterfall that enables programmatic ad buys against the deployed screen inventory. As of the latest disclosure, the company operates more than 12,000 assets across 2,500+ locations in 200 DMAs, generating 2.5M+ monthly massage experiences and 2M+ monthly customers.
The business model combines per-transaction consumer fees on massage and stroller rentals with a revenue-share arrangement with venue owners, supplemented by advertising revenue through the Innovate Media waterfall. Go-to-market is enterprise field sales plus channel partners targeting property owners and operators; the named customer base spans mall REITs (Brookfield Properties, Macerich), cinema chains (Cinemark), travel-hospitality operators (HMS Host, Delaware North), airports (Philadelphia International Airport), and recreation venues (CircusTrix). Leadership includes CEO Gregory Ruggiero, COO Matthew Marino, EVP John Merenda, CAO James Vassallo, and FC Shayne Fallon. The company has been bootstrapped since founding and has expanded organically and through a 2018-2021 acquisition of a Quebec-based massage chair operator that established Canadian operations.
Ozio LLC firmographics
Firmographics- Name
- Ozio LLC
- Legal name
- Innovative Vending Solutions, LLC
- Website
- https://oziousa.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Ozio LLC (DBA Innovative Vending Solutions) operates Relax & Recharge massage chairs, Zoomaroo stroller rentals, and Innovate Media programmatic DOOH advertising across 2,500+ North American venues under revenue-share agreements with property owners including Brookfield Properties, Cinemark, HMS Host, and Delaware North.
- Ownership category
- akta.pro rank
Where Ozio LLC is headquartered
LocationHeadquarters
- HQ city
- Clayton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ozio LLC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Technology or R&D, Marketing or Sales, Personnel
Revenue model
- Massage Chair Services (Relax & Recharge): Revenue generated from commercial massage chair sessions. Property owners receive a share of massage chair income with no capital investment required. The company handles installation, servicing, and accepts cash, credit, and mobile payments.
- Stroller Rentals (Zoomaroo): Rental revenue from modern stroller systems deployed in family-friendly venues. Zoomaroo rents at nearly twice the frequency of traditional strollers, producing 2-3 times current sales.
- Digital Out-of-Home Advertising (Innovate Media): Programmatic DOOH advertising revenue from digital screens integrated into Relax & Recharge and Zoomaroo systems. Operators receive up to 20% of ad revenue through waterfall programmatic approach with reserved space for property events. Real-time bidding from multiple platforms maximizes profits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Revenue Sharing Agreement |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Ozio LLC product offering
Product offeringCore offering
Ozio LLC operates under the brand Innovative Vending Solutions and provides a portfolio of revenue-generating consumer experience services placed in high-traffic venues. The core offerings include Relax & Recharge commercial massage chairs, Zoomaroo rental stroller systems, and the Innovate Media programmatic digital out-of-home (DOOH) advertising platform integrated into those assets. The company partners with property owners and operators under revenue-sharing agreements, handling installation, servicing, and payment acceptance without requiring capital investment from the property partner.
Product overview
Ozio LLC operates under the brand Innovative Vending Solutions, offering a multi-concept portfolio of commercial experience and monetization products. The portfolio consists of three core brands: Relax & Recharge (commercial massage chairs), Zoomaroo (rental strollers), and Innovate Media (DOOH programmatic advertising platform). Relax & Recharge and Zoomaroo are operated as full-service business models where Innovative handles installation, servicing, and maintenance while providing property operators with revenue share without capital investment. Innovate Media serves as the advertising platform layer, integrating digital displays into both Relax & Recharge chairs and Zoomaroo strollers to deliver programmatic advertising to captive audiences. The combined portfolio spans over 12,000 assets nationwide delivering 2.5 million unique guest experiences monthly across retail, travel, leisure, healthcare, recreation, and corporate leasing verticals.
Differentiator
Problem solved
Functional benefit
Brands
- Relax & Recharge: Premier full-service operator of commercial luxury massage chairs serving malls, airports, travel plazas, movie theaters, trampoline parks, and other entertainment venues. The leading operator of commercial massage chairs in North America.
- Zoomaroo
- Innovate Media
Products and services
- Relax & Recharge Premier full-service operator of commercial luxury massage chairs in North America, providing revenue-generating relaxation stations for high-traffic venues including malls, airports, travel plazas, and entertainment centers. Includes patented massage chairs with USB charging and credit/debit/mobile payment capabilities, delivering over 2.5 million unique guest experiences monthly.
- Zoomaroo Modern commercial rental stroller concept designed for family-friendly venues, offering playful, sleek stroller rides that rent at almost twice the frequency of traditional strollers. Includes proprietary software management tools, stackable designs, and customizable vehicle designs and colors. Deployed in malls, airports, theme parks, and family entertainment centers.
- Innovate Media Digital-out-of-home (DOOH) programmatic advertising platform integrated with Relax & Recharge massage chairs and Zoomaroo strollers. Delivers dynamic content to over 12,000 digital displays nationwide, utilizing waterfall programmatic real-time bidding from multiple platforms and audience measurement tools (Geopath/Ad Mobilize) to maximize CPM ratings and revenue share for operators.
Quantifiable outcome
- 2-5 times higher return compared to competitors when monetizing open space
- +3 more outcomes
Companies that use Ozio LLC
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles3 records
Ozio LLC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Ozio LLC partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Brookfield PropertiescoreMajor commercial property owner and operator featuring Relax & Recharge massage chairs in shopping centers and premium outlets across their portfolio.
- CinemarkcoreLeading movie theater chain with massage chair installations in family entertainment center locations.
- MacerichcoreShopping center operator with massage chair deployments in lifestyle centers and retail properties.
- HMS HostcoreMajor travel plaza and airport concessions operator featuring massage chair and advertising installations.
- Delaware NorthcoreHospitality and entertainment company operating casinos, hotels, and entertainment venues with massage chair installations.
- Philadelphia International AirportcoreMajor transportation hub featuring massage chairs and digital advertising displays for travelers.
- NayaxcoreExclusive payment technology provider for VPOS devices across Relax & Recharge and Zoomaroo systems, enabling best-in-class payment solutions and service.
- IAAPAminorInternational Association of Amusement Parks and Attractions - industry trade association membership for recreation and entertainment sector.
- CircusTrixcoreTrampoline park operator featuring Zoomaroo strollers and massage chairs in family entertainment centers.
- PepsiminorBeverage brand advertising partner featured on digital displays in massage chair and stroller systems.
- JLL (Jones Lang LaSalle)minorCommercial real estate services firm facilitating property partnerships and location expansion.
Scale indicators10 records
Recent moves7 records
Expansion highlights5 records
Ozio LLC competitors and assessment
Company assessmentDirect peers
- Vistar Media: Programmatic DOOH advertising technology provider enabling automated buying of venue-based ad inventory. Highly comparable to Innovate Media's waterfall programmatic platform, although Vistar is a pure technology platform rather than a vertically integrated venue operator.
- Adspace Networks: Operates a digital advertising network in US shopping malls. Highly comparable to Innovate Media's mall-based DOOH advertising, with similar customer overlap (Brookfield, Macerich, Simon) and an analogous audience monetization model.
- BabyQuip: Baby gear rental service for travelers, including strollers, car seats, and cribs delivered to hotels and vacation rentals. Directly comparable to Zoomaroo's stroller rental business targeting families in travel and family-friendly venues.
- Massage Heights: Franchise-based massage therapy services with retail locations across the US. Comparable to Relax & Recharge within the consumer massage/relaxation services category, although delivered through staffed spas rather than unattended vending chairs.
- Place Exchange: Supply-side platform connecting DOOH media owners with programmatic advertising demand. Operates in the same programmatic DOOH infrastructure space as Innovate Media, providing demand-side integrations that compete for ad spend on Innovative's screens.
- Zoom Systems: Automated retail kiosk operator deploying self-service machines in airports, malls, and travel retail venues. Directly comparable to Innovative's venue-based vending model, although Zoom focuses on product vending (electronics, cosmetics) versus Innovative's experiential services (massage chairs, stroller rentals).
- Intersection: Digital media and experience provider in transit hubs, airports, and urban spaces. Directly comparable venue focus (airports, transit) with overlapping enterprise customer base including major US airports. Operates both content and advertising businesses in similar high-traffic venues.
Broad incumbents
- Lamar Advertising: Largest US outdoor advertising company with a growing DOOH business. Public company with multi-billion dollar revenue that competes for the same programmatic DOOH advertising budgets as Innovate Media, but at materially larger scale and broader geographic coverage.
- Outfront Media: One of the largest US outdoor advertising companies with significant presence in transit (including airports) and urban DOOH. Provides overlapping capabilities to Innovate Media but as part of a much broader portfolio across billboards, transit, and mobile advertising.
Others
- Broadsign: DOOH advertising platform provider offering CMS and programmatic capabilities. Functions as an enabling technology ecosystem participant for DOOH operators, representing both a potential competitor to and partner for Innovate Media's advertising technology stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks4 records
Key highlights7 records
Customer concentration
Ozio LLC social profiles
Digital presenceOzio LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ozio LLC leadership team
Management profileNumber of profiles
Profiles5 records
Ozio LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ozio LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ozio LLC
What does Ozio LLC do?
Ozio LLC operates under the brand Innovative Vending Solutions and provides a portfolio of revenue-generating consumer experience services placed in high-traffic venues. The core offerings include Relax & Recharge commercial massage chairs, Zoomaroo rental stroller systems, and the Innovate Media programmatic digital out-of-home (DOOH) advertising platform integrated into those assets. The company partners with property owners and operators under revenue-sharing agreements, handling installation, servicing, and payment acceptance without requiring capital investment from the property partner.
Is Ozio LLC a public or private company?
Ozio LLC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ozio LLC founded?
Ozio LLC was founded in 2001. It employs 1 to 10 people.
Where is Ozio LLC based?
Ozio LLC is headquartered in Clayton, United States, in the North America region.
How does Ozio LLC make money?
Three revenue lines are on record. Massage Chair Services (Relax & Recharge) is the primary driver. The others are stroller Rentals (Zoomaroo) and digital Out-of-Home Advertising (Innovate Media).
Who are Ozio LLC's main competitors?
Direct peers on record are Vistar Media, Adspace Networks, BabyQuip, Massage Heights, Place Exchange, Zoom Systems and Intersection. Broad incumbents are Lamar Advertising and Outfront Media. Broadsign is listed as an others.
Does Ozio LLC have an API?
No public API is recorded for Ozio LLC.