Pack Fulfilment
Pack Fulfilment is a UK-based, Soil Association certified organic eCommerce fulfilment provider serving small and mid-sized online retailers across Shopify, Amazon, and eBay with storage, multi-channel inventory sync, and tailored packaging.
- Company typePrivate
- Founded-
- HeadquartersWitham, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Pack Fulfilment does
Pack Fulfilment Limited is a privately held UK eCommerce fulfilment provider founded in 2018 and headquartered at a refurbished 100-year-old workshop in Witham, Essex. The company targets small and mid-sized eCommerce brands selling across multiple online channels (Shopify, Amazon, eBay, WooCommerce and additional platforms), offering secure storage, same-day despatch, multi-channel inventory sync, customer communications management, and tailored packaging design (including handwritten notes and bespoke branded boxes). Its core operational differentiator is a Soil Association certified organic fulfilment warehouse combined with a "Planet Positive" sustainability proposition that captures 110% of measured direct and indirect emissions via verified reforestation, deforestation reduction, and solar farm projects.
The underlying technology is an order management and inventory synchronization platform providing real-time order processing and automated notifications across unlimited channel connectors. The company is a five-person micro-operator run in a hands-on, founder-led manner, with CEO Alex Saffari acting as the primary client contact point and Data Protection Officer. Revenue is generated through proposal-based handling charges billed monthly for storage, picking, packing, despatch, and special projects, with annual pricing reviews and 7-business-day payment terms.
Go-to-market is sales-led and relationship-driven, preferring face-to-face onboarding meetings and offering a 3–4 day average setup time with first-order shipment within 48 hours of stock arrival. Marketing relies on a company journal (top-of-funnel content), LinkedIn and Instagram presence, and direct referrals, with the company explicitly avoiding publicly listed pricing. The operating footprint is primarily the UK with stated capability to ship into the US market, and the company maintains no disclosed external funding or institutional investors.
Pack Fulfilment firmographics
Firmographics- Name
- Pack Fulfilment
- Legal name
- Pack Fulfilment Limited
- Website
- https://packfulfilment.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Pack Fulfilment is a UK-based, Soil Association certified organic eCommerce fulfilment provider serving small and mid-sized online retailers across Shopify, Amazon, and eBay with storage, multi-channel inventory sync, and tailored packaging.
- Ownership category
- akta.pro rank
Pack Fulfilment industry classification
Industry- Product category
- eCommerce Fulfilment Services
- akta.pro primary industry
- Pick/Pack & Value-Added Warehouse Services (Kitting, Returns Prep) (CRAFAMAD)
- akta.pro secondary industry
- Seller-Fulfilled Prime / Same-Day & Rapid Delivery Fulfillment Centers (TLALADAE)
Keywords
Where Pack Fulfilment is headquartered
LocationHeadquarters
- HQ city
- Witham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Pack Fulfilment business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Fulfilment Handling Charges: Charges for storage, warehousing, order processing, picking and packing, and dispatch services. Invoices issued monthly for ongoing fulfilment activity. Special projects invoiced upon completion. Payment terms are 7 business days after month end with annual review of charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom proposal-based pricing tailored to client requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Pack Fulfilment product offering
Product offeringCore offering
Pack Fulfilment is a UK-based eCommerce fulfilment company that provides secure product storage, same-day despatch, picking and packing, and tailored packaging design for online retailers. The service integrates directly with client selling channels (Shopify, Amazon, eBay, and others) to deliver real-time order, inventory, and despatch management with automated customer notifications. It is positioned as an outsourced fulfilment partner for eCommerce brands seeking to scale without managing logistics in-house.
Product overview
Pack Fulfilment is a single, unified eCommerce fulfilment platform offering three core integrated services: eCommerce Fulfilment (storage and order processing), Multi-Channel Fulfilment (inventory sync across Amazon, eBay, and Shopify), and Customer Support (post-purchase communication management). The core services are complemented by tailored packaging design and a sustainability-focused sub-brand called Planet Positive Fulfilment, which captures 110% of carbon emissions.
Differentiator
Problem solved
Functional benefit
Products and services
- eCommerce Fulfilment
Quantifiable outcome
- Average setup time of 3-4 days for new eCommerce retailers on two channels
- +2 more outcomes
Companies that use Pack Fulfilment
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles1 record
Pack Fulfilment technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Pack Fulfilment partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Carbon Footprint CompanycoreIndependent verification partner for environmental emissions calculations. Carbon Footprint Company assists Pack Fulfilment in verifying and calculating the environmental impact of their operations, including direct emissions (site operations, power, heating, commuting) and indirect emissions (transport related to shipped orders). This partnership enables their Planet Positive credentials and 110% emissions capture claims.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Pack Fulfilment competitors and assessment
Company assessmentDirect peers
- Prolog Fulfilment: UK eCommerce fulfilment 3PL offering pick, pack and dispatch for online retailers — a direct competitor serving the same UK SMB eCommerce customer base.
- Zendbox: UK eCommerce fulfilment provider focused on premium DTC and luxury brands, offering tailored packaging and brand experience services — closely overlapping Pack Fulfilment's value-added positioning.
- James and James Fulfillment: UK eCommerce fulfilment 3PL serving SMB and mid-market online brands with multi-channel integration and bespoke pick/pack services. Direct competitor in the same UK SMB fulfilment segment.
- Selazar: UK-based eCommerce fulfilment 3PL targeting online retailers with multi-channel integration and pick/pack services, comparable in size and customer segment to Pack Fulfilment.
- Huboo: UK-based eCommerce fulfilment 3PL serving SMB and mid-market brands with multi-channel integration (Shopify, Amazon, eBay). Most direct competitor to Pack Fulfilment in the UK market.
Broad incumbents
- eFulfillment Service: US-based eCommerce fulfilment provider offering multi-channel order fulfilment, pick/pack and returns processing for online retailers. Comparable service mix though serving primarily US clients.
- Shopify Fulfillment Network: Shopify's owned eCommerce fulfilment network, designed to integrate natively with Shopify merchants — a scaled incumbent competing for the same SMB Shopify seller base as Pack Fulfilment.
- RedStag Fulfillment: US-based eCommerce fulfilment provider specialising in heavy/bulky goods and high-touch brand experience services — comparable in service breadth to Pack Fulfilment, though geographically focused on the US.
- Amazon Multi-Channel Fulfillment: Amazon's fulfilment service for non-Amazon sales channels (Shopify, eBay etc.). A major broad incumbent that competes on price with smaller UK 3PLs like Pack Fulfilment.
- ShipBob: Large US-headquartered eCommerce fulfilment provider with multi-channel integrations to Shopify, Amazon and eBay. Broader incumbent in the same category, with comparable technology stack for SMB eCommerce fulfilment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Pack Fulfilment social profiles
Digital presencePack Fulfilment compliance and trust
Trust signalCompliance1 record
Pack Fulfilment financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pack Fulfilment leadership team
Management profileNumber of profiles
Profiles1 record
Pack Fulfilment funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pack Fulfilment M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pack Fulfilment
What does Pack Fulfilment do?
Pack Fulfilment is a UK-based eCommerce fulfilment company that provides secure product storage, same-day despatch, picking and packing, and tailored packaging design for online retailers. The service integrates directly with client selling channels (Shopify, Amazon, eBay, and others) to deliver real-time order, inventory, and despatch management with automated customer notifications. It is positioned as an outsourced fulfilment partner for eCommerce brands seeking to scale without managing logistics in-house.
Is Pack Fulfilment a public or private company?
Pack Fulfilment is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pack Fulfilment founded?
Pack Fulfilment was founded in -1. It employs 1 to 10 people.
Where is Pack Fulfilment based?
Pack Fulfilment is headquartered in Witham, United Kingdom, in the Europe region.
How does Pack Fulfilment make money?
One revenue line is on record: fulfilment Handling Charges.
Who are Pack Fulfilment's main competitors?
Direct peers on record are Prolog Fulfilment, Zendbox, James and James Fulfillment, Selazar and Huboo. Broad incumbents are eFulfillment Service, Shopify Fulfillment Network, RedStag Fulfillment, Amazon Multi-Channel Fulfillment and ShipBob.
Does Pack Fulfilment have an API?
No public API is recorded for Pack Fulfilment.
What industry is Pack Fulfilment in?
Pack Fulfilment's product category is eCommerce Fulfilment Services. Its primary akta.pro industry code is CRAFAMAD, Pick/Pack & Value-Added Warehouse Services (Kitting, Returns Prep), with a secondary code of TLALADAE, Seller-Fulfilled Prime / Same-Day & Rapid Delivery Fulfillment Centers.