Phoenix Counselling and Mediation

What Phoenix Counselling and Mediation does

Phoenix Counselling and Mediation S.E.N.C. is a privately held partnership registered in Quebec, Canada, operating a multi-disciplinary mental health and family services practice headquartered at 189 Boul. Hymus, Suite 503, Pointe-Claire. The firm delivers individual, couple, and family counselling alongside family mediation, court-mandated services (supervised visitation, anger management, psychosocial evaluations for adult protection mandates), and niche specialties including sex therapy, ADHD coaching, grief counselling, intimate partner violence support, parenting support, career counselling, and commissioner of oaths services. Its team of 11+ licensed professionals, including professional social workers, accredited family mediators, and a sexologist, offers sessions in French, English, and Portuguese, in-person at the Pointe-Claire office or virtually, with extended hours spanning weekday mornings through Sunday afternoons.

The practice runs on standard web technologies integrated with the Owl Practice clinical management SaaS, which provides secure file management, online appointment booking, and client account creation embedded directly in the website; Owl Practice handles encryption, access control, and Canadian data hosting in line with Quebec Law 25. Payment processing accepts Visa, Mastercard, E-transfer, and Debit. Marketing and acquisition are executed through a bilingual SEO-optimized website with 50+ specialty topic pages, an active blog, and a free 20-minute consultation as lead magnet, supplemented by referral pipelines from courts, lawyers, and healthcare/social-service providers.

Revenue is generated entirely through per-session professional-services billing across the diversified service catalog, with some family mediation revenue potentially government-subsidized and a portion of work court-mandated. There are no public pricing tiers, no subscription plans, and no disclosed enterprise contracts; the customer base is exclusively individual consumers, couples, and families in Quebec. The firm has no external investment, no parent company, no disclosed funding history, and operates as an independent S.E.N.C. partnership under Quebec law.

Name

Phoenix Counselling and Mediation

Legal name

Phoenix Counselling and Mediation S.E.N.C.

Website

https://phoenixcounsellingandmediation.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Phoenix Counselling and Mediation is a Quebec-based S.E.N.C. partnership operating a multi-disciplinary mental health and family services practice, delivering individual, couple, and family counselling, family mediation, and court-mandated services through 11+ licensed bilingual professionals in-person and virtually.

Ownership category

akta.pro rank

Product category

Mental Health and Family Counselling Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (62419)

SIC

Services-Health Services (8000)

akta.pro primary industry

Mental Health Counseling & Psychotherapy Services (EDALAFAB)

akta.pro secondary industry

Couples & Family Therapy Teletherapy Platforms (HLALAEAG)

Keywords

• Counselling services
• Family mediation
• Mental health support
• Anger management
• Psychosocial evaluation

Headquarters

HQ city

Pointe-Claire

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Counselling Services: Revenue generated from individual, couple, family, and group counselling sessions. Sessions are typically billed on a per-appointment basis. The practice offers a free 20-minute initial consultation for new clients.
2. Family Mediation Services: Family mediation services for separating/divorcing couples, potentially subsidized by government. Separate billing from counselling services.
3. Psychosocial Evaluations: Formal psychosocial assessments for adults requiring representation and protective measures, court-mandated or voluntary.
4. Commissioner of Oaths Services: Legal document commissioning services provided by qualified professionals.
5. Supervised Visitation Services: Supervised visits, telephone calls, and video calls for families, court-mandated or non-court mandated.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Phoenix Counselling and Mediation provides professional mental health counselling and family mediation services delivered by licensed social workers, family mediators, and a sexologist. Core offerings include individual, couple, and family counselling, family mediation, anger management, ADHD coaching, sex therapy, grief counselling, supervised visitation, and psychosocial evaluations, served both in-person in Pointe-Claire and virtually across Quebec in French and English.

Product overview

Phoenix Counselling and Mediation offers a comprehensive portfolio of mental health and family support services centered around individual, couple, and family counselling, along with family mediation. The core service offering includes Anger Management, Case Management, ADHD Coaching, Career Counselling, Grief Counselling, Group Counselling and Workshops, Intimate Partner Violence Support, Parenting Support, Psychosocial Evaluations for adult protection mandates, Sex Therapy, and Supervised Visitation services. Additional services include Commissioner of Oaths for legal document authentication. The company works with children, adolescents, adults, couples, families, and groups, providing both in-person and virtual sessions. Their team of qualified professionals offers appointments during days, evenings, and weekends with minimal wait times.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Counselling (Intervention Individuelle)
• Couple Counselling (Intervention de Couple)
• Family Counselling (Intervention Familiale)
• Family Mediation (Médiation familiale)
• Anger Management (Gestion de la colère)
• Case Management (Gestion de Cas)
• ADHD Coaching (Coaching TDAH)
• Career Counselling (Orientation Professionnelle)
• Commissioner of Oaths (Commissaire à l'Assermentation)
• Grief Counselling (Soutien en Deuil)
• Group Counselling and Workshops (Intervention de groupe et ateliers)
• Intimate Partner Violence Support (Soutien en cas de violence conjugale)
• Parenting Support (Soutien Parental)
• Psychosocial Evaluations (Évaluations psychosociales)
• Sex Therapy (Sexologie)
• Supervised Visitation (Visites supervisées)

Quantifiable outcome

• Minimal wait times for appointments
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• Owl PracticecoreTechnology or IntegrationOwl Practice provides the clinical management platform for secure file management, appointment booking, and client account creation. The practice uses this platform as their primary booking and clinical documentation system, integrated directly into their website.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Talkspace: Online therapy platform offering individual, couple, and teen therapy via messaging, audio, and video sessions. Competes with Phoenix's virtual mental health services through a subscription model, broader therapist network, and national geographic reach.
• MindBeacon: Canadian digital mental health platform offering Cognitive Behavioural Therapy (CBT) programs and live therapist support. Adjacent competitor to Phoenix for clients seeking structured, evidence-based mental health support in Canada.
• Dialogue Health: Canadian virtual healthcare platform providing primary care, mental health, and wellness services to employers and individuals. Comparable to Phoenix as a Canadian virtual care provider, though Dialogue serves a broader primary-care mandate and operates at national scale.
• BetterHelp: Global online therapy platform connecting users to licensed therapists for individual, couple, and family counselling via virtual sessions. Directly comparable to Phoenix's virtual counselling, couple, and family therapy offerings, but competes on subscription pricing, 24/7 access, and therapist selection scale.
• Inkblot Therapy: Canadian online therapy platform providing video, audio, and live-chat sessions with licensed therapists across Canada. Comparable to Phoenix as a Canadian virtual mental health provider serving individual, couple, and family counselling needs.
• Maple: Canadian virtual care platform offering on-demand access to doctors, specialists, and mental health providers. Comparable to Phoenix in the Canadian virtual care delivery space, with national reach and integrated booking/payment infrastructure.

Broad incumbents

• Teladoc Health: Global telehealth platform offering virtual mental health, primary care, and specialty services. Comparable in mental health service delivery but operates at vastly larger scale with enterprise contracts and proprietary technology.
• TELUS Health: Major Canadian health services provider offering Employee Assistance Programs (EAP), virtual care, mental health, and chronic care management. Comparable to Phoenix in mental health services, but operates at scale across Canada with employer contracts and integrated primary-care capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/phoenix-counselling-and-mediation

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Counselling and Mediation