ProCare Network

What ProCare Network does

ProCare Network is a membership-based concierge service operated by Health Network International, Inc. (HNI), an Indiana corporation headquartered in Indianapolis. Since 2007, the company has aggregated discounts and preferred pricing across home, travel, and lifestyle categories through a curated network of vetted partner firms, with its anchor relationship being an exclusive employee discount program for IU Health. Members access savings on home services (flooring, cabinets, HVAC, plumbing, electrical, home building), travel (hotel bookings, vacation packages, event tickets), and lifestyle offerings (tech support, dry cleaning, chef-prepared meals, errand services) via the ProCare website, a staffed call center at 317.974.2039, and physical concierge desks located inside Methodist, IU, and Riley Hospital lobbies.

The core product is not a unified software platform but a portfolio of approximately 8-10 partner service relationships plus an extended directory of local Indianapolis providers (attorneys, accountants, mechanics, realtors, elder moves, cosmetics). Underlying technology is undisclosed; there is no proprietary software, app, API, or SDK. Distribution is multi-channel: website, phone, in-person hospital concierge, and partner-delivered fulfillment. Discounts are structured as 5-40% savings, with priority scheduling and no overtime rates offered as member benefits.

ProCare operates on a subscription-recurring revenue model with annual billing cadence; pricing is not publicly disclosed. The customer base is primarily IU Health employees and general consumers in Marion County and surrounding Indiana counties, supplemented by national hotel access through an InterContinental Hotel Group partnership covering 3,000+ properties in the U.S. and Canada. The company is privately held, independently owned, and reports no outside investment, acquisitions, or leadership changes in available sources. Headcount is 6 employees.

Name

ProCare Network

Legal name

Health Network International, Inc.

Website

https://procarenetwork.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ProCare Network is an Indianapolis-based membership concierge service, operated by Health Network International, Inc., that aggregates discounted home, travel, and lifestyle services through vetted partner firms for IU Health employees and regional consumers since 2007.

Ownership category

akta.pro rank

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership-based concierge service: ProCare Network provides members with access to discounted services from a network of partner firms. The company generates revenue through its relationship with Health Network International, Inc. (HNI), operating as a service that connects members with preferred pricing on home services, travel, and lifestyle services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

ProCare Network is a membership-based concierge service that aggregates discounted rates across home services (HVAC, plumbing, electrical, flooring, cabinets), travel (hotels, vacations, event tickets), and lifestyle services through a curated network of vetted partner firms. Members access services through the ProCare Call Center, online contact forms, or in-person concierge desks located at major hospital lobbies in the Indianapolis area. The service is operated by Health Network International, Inc. and has been serving IU Health employees since 2007.

Product overview

ProCare Network is a member services concierge network that aggregates discounts and preferred pricing across multiple service categories. The offering is organized as a portfolio of individual service partnerships rather than a unified software platform. The core services include ProCare Hotels (hotel booking discounts), ProSource Flooring & Cabinets (wholesale home improvement pricing), Efficient Systems (HVAC, plumbing, electrical), White Computer Solutions (tech support), Vacation Experts (travel booking), Tickets and Events (entertainment discounts), and Drees Homes (home builder partnerships). Additional services include dry cleaning, chef-prepared meals, and errand services. Members access these services through the website, phone call center, or in-person concierge desks at IU Health hospitals.

Differentiator

Problem solved

Functional benefit

Products and services

• ProCare Concierge Membership Core membership product granting access to ProCare's curated network of partner service providers, delivering 10-40% discounts on home improvement, travel, and everyday services for individual members and IU Health employees.
• ProCare Hotels Hotel booking service offering discounted room rates through a network of over 30 Indianapolis-area hotels and 3,000+ IHG properties in the U.S. and Canada.
• ProSource Flooring & Cabinets Wholesale pricing program for flooring and cabinetry with 20% off hard surface floorcoverings, 40% off carpet, and 40% off kitchen cabinets across 50,000+ product choices.
• Efficient Systems (Heating, Air, Electrical, Plumbing) One-stop shop for HVAC, plumbing, and electrical services offering 10% off service calls and maintenance agreements, with priority scheduling and no overtime rates for members in Marion and surrounding Counties.
• White Computer Solutions Computer, smartphone, and networking tech support for home or small business, offering 10% member discount on services.
• Vacation Experts Full-service travel agency providing special incentives including onboard credits, reduced deposits, group pricing, senior discounts, and resident rates for cruises, all-inclusive resorts, and luxury travel.
• Tickets and Events Discounted tickets and services for local events including the Indiana State Fair, Indianapolis Children's Museum, Indianapolis Zoo, movie theaters (AMC, Regal, Goodrich), sporting events, and entertainment parks.
• Drees Homes Builder Program Home builder program offering $10,000 in free upgrades for Design Gallery Homes, leveraging Drees Homes' preferred builder status and America's Best Builder Awards.
• Tide Dry Cleaners Dry cleaning service offering up to 10% off in-store or 5% off with free pickup-delivery to several IU Health locations.
• Artie's Chef Prepared Meals Local chef-prepared meal delivery service with fresh, healthy weekly menus, 10% off first order, and free delivery to multiple IU Health locations.
• ProCare Errands Concierge errand service that lets members delegate personal tasks to save time, accessed through ProCare Concierge.

Quantifiable outcome

• Members save 20-40% on flooring and cabinetry purchases
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• IU HealthcoreChannel Partner/ Reseller/ Distributor · 1 January 2007ProCare has been serving IU Health employees since 2007, providing exclusive discounts on home services, travel, and lifestyle services to healthcare workers at their facilities.
• Efficient SystemscoreChannel Partner/ Reseller/ DistributorEfficient Systems Inc. provides ProCare members with discounts on heating, air, plumbing, and electrical services. Members receive 10% off all service calls, 10% off maintenance agreement purchases, 15% off parts and labor with maintenance agreements, and 5% off special projects over $2,500. Services available in Marion and surrounding Counties with priority scheduling and no overtime rates for members.
• ProSource WholesalecoreChannel Partner/ Reseller/ DistributorProSource provides ProCare members with wholesale pricing on flooring and cabinetry, offering over 50,000 choices. Members receive 20% discount on hard surface floorcoverings, 40% discount on carpet, and 40% discount on kitchen cabinets. Showrooms available at Castleton and I-65 at Southport Road locations.
• Drees HomescoreChannel Partner/ Reseller/ DistributorDrees Homes is a Preferred Builder offering ProCare members $10,000 in free upgrades on Design Gallery Homes. Drees Homes has been honored twice with the America's Best Builder Award and is a family-owned business headquartered in Fort Mitchell, Kentucky.
• White Computer SolutionsminorChannel Partner/ Reseller/ DistributorWhite Computer Solutions provides ProCare members with a 10% discount on computer, smartphone, and networking support services for home or small business.
• Vacation ExpertsminorChannel Partner/ Reseller/ DistributorVacation Experts provides ProCare members with special travel incentives including onboard credits, reduced deposits, special group pricing, senior discounts, and resident rates for cruises, all-inclusive, luxury travel, Europe, Alaska, and Hawaii trips.
• InterContinental Hotel Group (IHG)coreChannel Partner/ Reseller/ DistributorProCare offers discounted room rates on over 3,000 IHG hotels in the U.S. & Canada, plus over 30 hotels in the Indianapolis area.
• Artie's (Chef Prepared Meals)minorChannel Partner/ Reseller/ DistributorArtie's provides ProCare members with 10% off their first order and free delivery to Methodist, Riley, University, Fairbanks, and Path Lab locations. Artie's offers fresh, healthy menus crafted weekly by a local chef.
• Tide Dry CleanersminorChannel Partner/ Reseller/ DistributorProCare members receive up to 10% discount with Tide Dry Cleaners or 5% discount with free pickup-delivery service. Free delivery to Riley, University, Methodist, Fairbanks, Path Lab, IU North, IU West, and IU Saxony locations.

Scale indicators3 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• PerkSpot: Digital employee perks marketplace offering exclusive discounts across categories for employees of client companies. Directly comparable in serving employer-anchored member populations with curated partner discounts.
• NextJump (Perks at Work): Employee perks platform offering exclusive discounts and rewards through employer-sponsored programs. Directly comparable employer-led membership and curated network structure.
• Pluxee: Employee benefits and engagement platform offering meal vouchers, gift cards, and lifestyle benefits to employer populations globally. Applies the same employer-sponsored membership model to lifestyle and consumer services.
• Access Development: Discount marketplace that builds and manages private-label employee discount programs for organizations across the US. Compares to ProCare on the curated network model and enterprise sales motion.
• BenefitHub: Voluntary benefits and discount platform sold through employer and broker channels to provide employees with price-saving perks. Comparable in both business model and target buyer.
• Working Advantage: Employee discount program that negotiates deals on entertainment, travel, and consumer services for employer populations. Closely parallels ProCare's membership-based model of curated partner discounts for a defined employee base.
• Entertainment Benefits Group (EBG): Provider of employee perks, discount programs, and corporate entertainment benefits sold through employer relationships. Directly parallels ProCare's enterprise-led, membership-based discounting motion.
• TicketsatWork: Employee discount program offering deals on theme parks, movies, hotels, and consumer products through employer-sponsored memberships. Shares ProCare's employer-anchored membership and entertainment/travel focus.
• Corporate Perks: Corporate employee discount and rewards program offering curated deals on consumer services. Similar boutique scale and curated partner approach to ProCare.

Broad incumbents

• AAA: National membership-based concierge organization offering travel, automotive, and lifestyle benefits to consumer members. Applies the same membership/subscription framework as ProCare but at far greater scale and broader consumer scope.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/procare-network

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProCare Network