Profenso AI

What Profenso AI does

Profenso Pty Ltd is an Australian AI startup founded in September 2024 in Brisbane, Queensland, that develops specialized AI-driven agents for professional services in healthcare, fintech, and engineering. The company's core product, the Profenso Invoice Agent (PIA), is an AI agent that receives NDIS invoices via email, applies 50+ automated checks and rules per invoice, and integrates natively with the MYP plan management software platform to automate invoice validation for NDIS plan managers. PIA processes over 40,000 invoices per month and reportedly reduces invoice processing effort by up to 60% for customers, with one named customer (The Plan Management People) growing its participant base by 100% within six months of adoption.

The company's underlying technology combines large language models, multi-agent orchestration, retrieval-augmented generation (RAG), computer vision, multi-modal data integration, and explainable AI methods, with additional bespoke products including a Coating QC Vision Agent for HD-MAP biomanufacturing (developed with Vaxxas), Eli (a privacy-preserving dementia caregiver coach developed with CareLoom), and AIDUUR (a multi-agent solution for underground utilities relocation in engineering/construction). The company also publishes peer-reviewed research outputs, including an immunotherapy response prediction model validated at 92%+ accuracy for melanoma, and maintains research partnerships with the University of Queensland, QUT, QIMR Berghofer, and the University of the Sunshine Coast, co-supervising PhD candidates across multiple labs.

Profenso monetizes through subscription-based AI agent products (PIA), bespoke AI product development engagements, and AI consultancy/professional services on a quote-based, custom-engagement model with no publicly disclosed pricing. Its go-to-market is sales-led and enterprise-focused, combining direct sales for bespoke engagements with a channel partnership through MYP for distribution to NDIS plan managers. The team is led by co-founders Dr. Maciej Trzaskowski (Managing Director, PhD statistical genetics, ex-Head of Research at Max Kelsen), Michal Studzinski, and Vinnie D'Alessandro (CCO, 25+ years fintech/tech experience), supported by an advisory board drawn from IBM, CM Capital, and Vaxxas.

Name

Profenso AI

Legal name

Profenso Pty Ltd

Website

https://profenso.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Profenso AI is a Brisbane-based AI startup founded in 2024 that builds specialized AI agents — most notably the Profenso Invoice Agent for NDIS plan managers — to automate professional workflows across healthcare, fintech, and engineering sectors, supported by university research partnerships.

Ownership category

akta.pro rank

Product category

AI Agent Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)

akta.pro secondary industries

AI/ML Engineering & Model Development Services (BPAEAHAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• AI agent development
• Multi-agent orchestration
• Invoice automation software
• Healthcare AI solutions
• Computer vision manufacturing

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. AI Agent Products (SaaS/P subscription): Recurring subscription revenue from AI agent products such as Profenso Invoice Agent (PIA), which automates NDIS invoice processing for plan managers. Sold on a subscription basis with per-customer AI agent setup.
2. AI Automation & Consulting Services: Professional services and consultancy engagements helping businesses explore, ideate, and integrate AI into their processes and products. One-time and project-based engagements.
3. Bespoke AI Product Development: Custom AI product development including RAG-based products, multi-agent frameworks, and domain-specific AI solutions for enterprise and mid-market clients.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Profenso AI builds specialized AI-driven agents that codify deep domain expertise and automate professional intelligence tasks for healthcare, fintech, and engineering organizations. Its flagship offering is the Profenso Invoice Agent (PIA), a subscription SaaS that validates and processes NDIS invoices with 50+ automated checks, complemented by bespoke AI products (Coating QC Vision Agent, AIDUUR, Eli) and consulting services for custom AI agent development.

Product overview

Profenso AI is a platform-plus-products company that develops specialized AI agents for professional services in Healthcare, FinTech, and Engineering. The core product portfolio includes Profenso Invoice Agent (PIA) for NDIS Plan Managers, the Coating QC Vision Agent for biomanufacturing quality assurance, Eli for dementia caregiver support, and AIDUUR for underground utilities relocation. These are complemented by three service offerings: AI Automation, Agentic AI development, and AI Consultancy. The platform's superpower is codifying deep domain expertise into AI-driven agents augmented with sophisticated business intelligence layers and multi-modal data integration.

Differentiator

Problem solved

Functional benefit

Brands

• Profenso Invoice Agent (PIA): AI-powered invoice processing solution for NDIS Plan Managers that automates invoice validation, matching, and review with over 50 checks and rules.

Products and services

• Profenso Invoice Agent (PIA)

Quantifiable outcome

• 60% reduction in invoice processing effort for NDIS Plan Managers
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability11 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• MYPcoreChannel Partner/ Reseller/ DistributorMYP is a partner and NDIS plan management software platform. Profenso's Invoice Agent (PIA) integrates directly with MYP, with MYP serving as a distribution channel for PIA to its customer base of NDIS Plan Managers. PIA is described as a 'proud partner of MYP' and the product is marketed as being 'integrates with MYP'.
• VaxxasminorStrategic or Co-development PartnerVaxxas is a biotechnology company developing the High Density Microarray Patch (HD-MAP). Profenso has developed a Coating QC Vision Agent specifically to support quality assurance during Vaxxas's HD-MAP manufacturing process, indicating a co-development or bespoke product partnership.
• CareLoomminorStrategic or Co-development PartnerProfenso partnered with CareLoom to develop 'Eli', a dementia care coach AI agent designed to support dementia caregivers with practical, personalized support while protecting their privacy. Listed as a partner with dedicated page linking to careloom.co.
• OTB (Occupational Therapy Brisbane)minorChannel Partner/ Reseller/ DistributorOTB (Occupational Therapy Brisbane) is listed as a partner, suggesting a channel or referral relationship in the healthcare/disability services space.
• MarshylminorStrategic or Co-development PartnerMarshyl is listed as a partner, suggesting a strategic collaboration in the healthcare or AI space.
• The University of Queensland (UQ)coreStrategic or Co-development PartnerProfenso maintains a close research partnership with UQ's School of Mathematics and Physics and Centre for Advanced Analytics. Profenso hosts adjunct/honorary appointments securing collaborative research grants, co-supervises PhD candidates (including Asma Aman), and conducts joint research in AI safety, glaucoma, and interpretable AI.
• Queensland University of Technology (QUT)coreStrategic or Co-development PartnerProfenso partners with QUT on research including spectral flow cytometry analytics for microbiome data and AI applications. QUT researchers collaborate on peer-reviewed research programmes. Profenso co-supervises PhD candidates through QUT (e.g., Marloes Helder at QIMR/QUT).
• QIMR Berghofer Medical Research InstitutecoreStrategic or Co-development PartnerProfenso maintains deep research partnerships with QIMR Berghofer across multiple labs: the Genomics, Imaging and AI Laboratory (led by A/Prof Puya Gharahkhani), the Genetics and Skin Cancer Lab (led by A/Prof Matthew H. Law), and the broader institute. Research focus includes glaucoma, skin cancer, immunotherapy response prediction, and multi-modal AI. Profenso provides industry-based PhD co-supervision.
• University of the Sunshine Coast (UniSC)coreStrategic or Co-development PartnerProfenso partners with UniSC's Centre for Bioinnovation, co-supervised PhD research, and collaborates with Professor Abigail Elizur on biotechnology and aquaculture applications of AI.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Heidi Health: AI scribe and clinical workflow automation startup for healthcare practitioners; emerging player with partial overlap to Profenso's healthcare AI agents in clinical workflow automation.

Direct peers

• Lorikeet: Australian AI company building vertical AI agents specifically for NDIS plan management and disability service providers — directly comparable to Profenso's PIA product in the same NDIS plan manager segment.
• Kore.ai: Provider of enterprise-grade AI agent and copilot platforms for customer experience, HR, and finance automation; comparable to Profenso in offering specialized, multi-agent AI products to regulated enterprises.
• Relevance AI: Australian AI agent platform that enables businesses to build and deploy domain-specific AI agents and multi-agent workflows — directly competing with Profenso's agentic AI offering across enterprise and mid-market customers.
• Aisera: Enterprise AI agent platform delivering domain-specific generative AI agents for IT, HR, customer service, and finance workflows; competes head-on with Profenso's RAG and multi-agent automation positioning.
• Yellow.ai: Global enterprise agentic AI platform powering customer service and workflow automation with multi-LLM orchestration — overlaps Profenso's agentic AI and automation positioning in mid-market and enterprise.
• Cognigy: Enterprise conversational and agentic AI platform specializing in multi-agent orchestration for customer service and process automation — directly overlapping Profenso's RAG-based agent and multi-agent orchestration capabilities.
• Max Kelsen: Brisbane-based AI/ML consultancy and solutions provider serving enterprise clients across Australia; notably, Profenso's co-founder was previously Head of Research at Max Kelsen, indicating direct overlap in AI engineering services and customer base.

Broad incumbents

• Cohere: Enterprise LLM and AI platform provider offering foundation models, RAG tooling, and AI agent capabilities for regulated industries — broadly incumbent in the same enterprise AI/agent category as Profenso.
• IBM watsonx: IBM's enterprise AI platform offering AI agents, automation, governance, and AI/ML tooling across industries — broad incumbent that overlaps with Profenso's AI agent and explainable AI positioning, particularly relevant given an IBM AI executive on Profenso's advisory board.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/profenso-ai

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Profenso AI