Quality Vending and Coffee Services

What Quality Vending and Coffee Services does

Quality Vending and Coffee Services Ltd. is a family-owned office food and beverage solutions provider headquartered in Winnipeg, Manitoba. Founded in 1977 and led by the Jackson family (Jim Jackson as President, Jeremy Jackson in Operations, Dave Jackson as Business Development Manager), the company operates 10 service routes across Manitoba servicing over 1,000 vending machines and 25+ micro markets in Winnipeg and surrounding communities including Portage La Prairie, Steinbach, Selkirk, Winkler, Morden, and Dauphin.

The company's product portfolio spans four core lines: full-service vending programs with free LED-lit equipment accepting mobile, debit, and credit payments; coffee services covering bean-to-cup, Keurig, batch brewers, espresso, and commercial water machines; self-checkout micro markets with custom millwork and zero client capital investment; and an emerging catering line. Underpinning these is the proprietary CAConnect/CAConnectMe mobile loyalty platform launched in 2020 that integrates tap-to-pay, loyalty point accrual, and charitable donation functionality across the equipment base. Operations are supported by real-time remote inventory monitoring, infrared item-dispensing guarantees, and proprietary route-optimization technology that reduces fleet fuel consumption by over 35%.

Quality generates revenue primarily through product sales at vending machines and micro markets (transaction-fee economics), supplemented by recurring consumable supply for coffee and water programs. All equipment, installation, millwork, and maintenance are provided at no cost to the client, monetized instead through ongoing product and consumable purchases. Go-to-market is direct field sales targeting both SMBs (1-50 employees) and mid-to-large workplaces (100+ employees), with explicit positioning as the go-to Manitoba provider for national accounts requiring uniform in-province coverage. The customer base is highly fragmented across hundreds of Manitoba workplaces with no disclosed anchor accounts, and the company holds no external funding, making it a stable, owner-operated regional operator.

Name

Quality Vending and Coffee Services

Legal name

Quality Vending & Coffee Services Ltd.

Website

https://qualityvending.ca

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

1–10 employees

Short description

Quality Vending and Coffee Services is a family-owned Winnipeg-based office food and beverage solutions provider founded in 1977, operating 1,000+ vending machines and 25+ micro markets across Manitoba through direct field sales to SMB and enterprise customers.

Ownership category

akta.pro rank

Product category

Office Vending and Breakroom Services

NAICS

Vending Machine Operators (445132), Snack and Nonalcoholic Beverage Bars (722515), Convenience Retailers and Vending Machine Operators (44513)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Beverage Service (Coffee/Tea/Juice) & Refreshment Stations (HSACAGAJ)

akta.pro secondary industries

Coffee & Tea Service Supplies Wholesale (AFAIALAH), Coffee, Espresso & Tea Appliances Retail (CRACADAC)

Keywords

• Office vending services
• Micro market services
• Office coffee services
• Workplace breakroom solutions
• Coffee and water services

Headquarters

HQ city

Winnipeg

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Vending Programs: Full-service vending programs with free LED-lit equipment installation. Revenue generated through product sales at vending machines, accepting mobile payments, debit, and credit. Same-day repair and maintenance included. No rental costs to customers. ATM machine placement fees also collected.
2. Micro Market Programs: Zero-cost investment micro markets for client businesses. Quality provides millwork, installation, and ongoing servicing. Revenue derived from product sales at self-checkout kiosks, with the CAConnect loyalty program driving engagement. Markets serviced 3-5 times per week to ensure freshness. Custom millwork and tailored product selection are included in the service.
3. Coffee Services and Equipment: Free equipment provision (bean-to-cup brewers, Keurig, batch brewers, espresso machines, water coolers) with ongoing consumable product supply. Revenue generated through recurring sales of coffee, tea, water filtration, and related supplies. Programs include unpacking, restocking, and on-going maintenance bundled with product delivery.
4. Catering: Catering services for office events (e.g., summer BBQs) with pre-chilled beverage delivery and other food supply services. Revenue is event-driven and service-based.
5. CAConnect App Loyalty: CAConnectMe mobile app drives customer engagement and loyalty. While the loyalty program itself is free for users, it drives higher transaction frequency and volume at vending machines and micro markets, indirectly boosting product revenue. A portion of spend is donated to charity, supporting retention.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Quality Vending & Coffee Services provides complete workplace food and beverage solutions for businesses across Manitoba, including full-service vending programs, Micro Markets, coffee services, and water filtration. All equipment is installed and maintained at no cost to the client, with revenue generated through product sales and consumable supply. The company operates 10 service routes servicing over 1,000 vending machines and 25+ micro markets across Manitoba.

Product overview

Quality Vending & Coffee Services is a local, family-run company since 1977 offering a unified breakroom solutions platform serving Manitoba businesses. The portfolio consists of four core product lines: (1) Vending Services with LED-lit equipment accepting mobile/debit/credit payments and featuring remote inventory management; (2) Coffee Services including Bean to Cup Brewers, Keurig single-serve systems, batch brewing, espresso, and commercial water machines; (3) Micro Markets - 24/7 self-checkout open markets with custom millwork and fresh food options; and (4) Catering (coming soon). All offerings are supported by the proprietary CAConnect/CAConnectMe loyalty platform that enables mobile payments, loyalty points, free products, and charitable donations through a single tap. The company positions itself as a single-source provider offering markets, vending, coffee, and water coolers through one contact for payments and service.

Differentiator

Problem solved

Functional benefit

Products and services

• Vending Services Full-service vending programs featuring free modern LED-lit equipment with mobile, debit, and credit card payment options, remote inventory management, infrared dispensing technology, and same-day repair service. Product categories include snacks, cold beverages, coffee, ice cream/frozen food, and ATM machines. Available for Manitoba businesses.
• Coffee Services Custom coffee programs offering equipment and service with hand-picked product selections. Includes bean-to-cup brewers (20+ beverage options from whole beans), single-cup Keurig systems, batch brewing, foodservice and hospitality high-volume brewers, espresso machines, and commercial bottleless water machines with filtered water options. All equipment provided free of charge with ongoing consumables supply.
• Micro Markets Revolutionary 24/7 self-checkout premium markets offering fresh food, snacks, beverages, ice cream, and more. Features custom millwork, self-serve kiosks with loyalty points, and integration with CAConnectMe mobile app for payments and charitable donations. Zero capital investment required from the client; Quality provides millwork, installation, and ongoing servicing. Markets serviced 3-5 times per week to ensure freshness.
• Catering Business catering services for office events such as summer BBQs, with pre-chilled beverage delivery and other food supply services. Event-driven service aimed at Manitoba businesses.
• CAConnect Loyalty Program App-based loyalty program (CAConnectMe) that provides free products and cash back to users while donating a portion of sales to the user's chosen local charity. Integrated with Quality vending machines, micro market kiosks, and payment systems.

Quantifiable outcome

• Over 25 Micro Markets serving thousands of employees in Manitoba's capital city daily
• +5 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered supporting.

• Bento SushisupportingOthersLocal fresh food supplier featured in Quality Micro Markets. Provides fresh sushi and Asian cuisine options for workplace micro markets, supporting the fresh and healthy food positioning of the service.
• Shawarma KhansupportingOthersLocal commissary partner providing fresh prepared food (shawarma and related cuisine) for micro markets. Part of the local commissary program that ensures fresh daily specials for workplace markets.
• Pita PitsupportingOthersLocal food supplier providing fresh prepared food options for Quality Micro Markets. Contributes to the variety of daily specials and fresh prepared foods available in workplace markets.
• Numi, Bigelow, Higgins & Burke, Stash (Tea Brands)supportingOthersTea brand suppliers featured in Quality's coffee and beverage programs. Full lineup of tea options for office coffee programs, serving tea lovers alongside coffee drinkers in workplaces.
• PepsiCosupportingOthersBeverage supplier providing cold beverages including Pepsi products, Gatorade, and Starbucks Frappuccino for vending machines. Featured as a key cold beverage brand in vending machines.
• Coca-ColasupportingOthersBeverage supplier providing cold beverage products for vending machines. Contributes to the variety of cold beverage options available in Quality's vending program.
• Red BullsupportingOthersEnergy drink supplier providing Red Bull products for cold beverage vending machines.
• Old Dutch, Frito Lay (Snack Brands)supportingOthersLocal and national snack suppliers stocking traditional snack options in vending machines. Old Dutch chips and Frito Lay products are explicitly mentioned as part of the product mix.
• Cranked Energy BarssupportingOthersLocal Manitoba energy bar brand featured in vending machines and micro markets. Cited as a local product that aligns with Quality's commitment to supporting local suppliers.
• Haagen DazssupportingOthersPremium ice cream supplier for frozen vending machines, offering high-end frozen dessert options including Haagen Dazs, drumsticks, and popsicles.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Avanti Markets: Avanti Markets is a major micro market kiosk and self-checkout technology provider. Quality uses self-checkout kiosks in its micro markets, making Avanti a direct competitor at the technology/platform layer of the same business model.
• Five Star Food Service: Five Star is a large regional vending, micro market, and office coffee provider in the U.S. Southeast. It is a direct comparable, operating the same three-pillar vending + micro market + coffee service model targeting workplace customers.
• 365 Retail Markets: 365 Retail Markets is a micro market and self-checkout technology platform serving workplace vending and micro market operators. Comparable to Quality's micro market kiosk business, especially relevant as the technology backbone Quality's CAConnect integrates with.
• Canteen Vending Services: Canteen is one of North America's largest vending, micro market, and office coffee service operators, owned by Compass Group. It is a direct competitor to Quality across vending, coffee service, and micro markets, with overlapping customer segments in mid-to-large workplaces.
• ReFresh Vending Services: ReFresh is a Canadian vending and micro market operator focused on healthy workplace options. It is a direct comparable in business model and geography-adjacent service offering, competing for similar Canadian workplace customers.

Broad incumbents

• Aramark: Aramark is a large incumbent in food service, vending, and workplace refreshments globally. A broader incumbent comparable whose portfolio overlaps with Quality's vending, coffee, and micro market offerings, though at much larger scale.
• Compass Group Canada: Compass Group is a global food service and support services giant that owns Canteen. While it operates broadly in food services and vending, it is a key broader incumbent comparable for Quality's full breakroom solutions model.
• Sodexo Canada: Sodexo is a global food service and facilities management company operating in Canada. Its Canadian workplace services overlap with Quality's full-service breakroom model, making it a broad incumbent comparable.

Others

• PepsiCo Foodservice: PepsiCo is a key beverage supplier (Pepsi, Gatorade, Starbucks Frappuccino) to Quality's vending machines. Comparable as a critical supplier relationship and as a broader CPG player that could vertically integrate into vending distribution.
• Keurig Dr Pepper: Keurig Dr Pepper is a supplier of single-serve coffee brewers and beverages that Quality uses (Keurig systems) and competes with at the brew equipment level. Relevant as an upstream partner/downstream option for workplace coffee services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/quality-vending-and-coffee-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Vending and Coffee Services