Name

QUM Connect

Legal name

QUM Connect

Website

https://qumconnect.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Education and Consultancy Services

NAICS

Other Scientific and Technical Consulting Services (54169)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Medicines education programs
• Health consultancy services
• Clinical decision aids
• Consumer health literacy
• Implementation science consulting

Headquarters

HQ city

Australia

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government Grants: QUM Connect receives grant funding from the Australian Government through the Quality Use of Diagnostics, Therapeutics and Pathology Program. In 2023, the Alliance was awarded two grants for health professional education and consumer health literacy. In 2025, the Alliance received two more grants to implement new programs.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

QUM Connect is an Australian consultancy that provides quality use of medicines (QUM) services to the health sector and government. It designs and delivers health professional education programs and consumer health literacy resources across priority therapeutic areas such as eczema, gout, oral anticoagulants, and antidepressants. Programs are delivered through the Quality Use of Medicines Alliance consortium, combining care plans, clinical algorithms, decision aids, fact sheets, webinars, podcasts, and educational outreach.

Product overview

QUM Connect is a consultancy services company focused on Quality Use of Medicines (QUM), not a software product company. Their offering consists of educational programs, clinical resources, and health literacy materials delivered through the Quality Use of Medicines Alliance consortium. The core programs include the Eczema Program (featuring the Eczema Care Plan and Eczema Management Algorithm) and the Gout Program (featuring the Gout Care Plan and Gout Treatment Decision Aid), along with Antidepressants in Older Adults and Oral Anticoagulants programs. These are delivered through a combination of educational outreach, fact sheets, care plans, decision aids, webinars, podcasts, clinical audits, and patient videos. The company does not offer a software platform or API product.

Differentiator

Problem solved

Functional benefit

Products and services

• Eczema Care Plan A care planning resource for the eczema program that unifies consumer and health professional understanding, addressing complex management and treatment of eczema including topical corticosteroid use, moisturising, and trigger recognition.
• Eczema Management Algorithm An algorithmic resource supporting health professionals in eczema treatment decisions, including guidance on flare treatment, frequency of use, duration of treatment, and optimal potencies based on severity.
• Gout Treatment Decision Aid A decision aid providing clarity on what, when, and how to prescribe and monitor gout treatment for health professionals, increasing confidence in counselling patients about the long-term nature of their condition.
• Gout Care Plan (My Gout Plan) A centrepiece care plan for the gout program that empowers consumers to manage their condition appropriately, improving understanding of the chronic nature of gout and the benefits of ongoing treatment.
• Antidepressants in Older Adults Program A health professional education program focused on ensuring safe use of antidepressants in older adults, delivered through the Quality Use of Medicines Alliance consortium as part of the Australian Government's 2025 grant priorities.
• Oral Anticoagulants Program A health professional education program on oral anticoagulants, delivered through the Quality Use of Medicines Alliance consortium to improve safe and evidence-based prescribing.
• ISIUM Conference 2023 Proceedings Conference proceedings document titled 'Improving the Use of Medicines: Connecting, Learning, Moving Forward' developed by QUM Connect for the International Society to Improve Use of Medicines conference held in Chiang Mai, Thailand in October 2023.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• MedcastcoreStrategic or Co-development Partner · 1 January 2023Medcast is a key alliance partner providing the QHub platform for delivering QUM programs including gout, eczema, antidepressants in older adults, and oral anticoagulants programs.
• Health Care Consumers' Association (HCCA)coreStrategic or Co-development PartnerHCCA is a consumer advocacy organisation that collaborates with QUM Connect as part of the Quality Use of Medicines Alliance to ensure consumer perspectives are represented in program design and delivery.
• Arthritis AustraliacoreStrategic or Co-development PartnerArthritis Australia partners with QUM Connect on programs addressing gout and other musculoskeletal conditions, providing consumer resources and expertise.
• Education Services Australia (ESA)minorStrategic or Co-development PartnerESA is an alliance partner providing educational expertise and services to support QUM program development and delivery.
• Pharmaceutical Society of AustraliacoreStrategic or Co-development PartnerThe Pharmaceutical Society of Australia is an alliance partner contributing pharmacy expertise to QUM programs on medicines use and pharmacist education.
• Wiser HealthminorStrategic or Co-development PartnerWiser Health is an alliance partner contributing to QUM initiatives through health education and communication expertise.
• Royal Australian College of General Practitioners (RACGP)coreStrategic or Co-development PartnerRACGP is an alliance partner providing GP expertise and access to general practice networks for delivering QUM education programs to GPs.
• International Society to Improve Use of Medicines (ISIUM)minorStrategic or Co-development PartnerQUM Connect developed the proceedings for the ISIUM Conference held in Chiang Mai, Thailand in October 2023: Improving the Use of Medicines: Connecting, Learning, Moving Forward.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Wiser Health: Alliance partner contributing health education and communication expertise to QUM programs. Operates as a specialist health education organisation with overlapping audience of health professionals and consumers in Australia.
• Therapeutic Guidelines Limited: Australian publisher of independent therapeutic guidelines for clinicians; one QUM Connect associate previously served as Managing Editor. Operates in the same clinical education and medicines-use decision-support category with overlapping clinician audience.
• The Benchmarque Group: Australian healthcare professional training and education provider delivering accredited programs to clinicians. Competes for similar audiences (GPs, pharmacists, allied health professionals) and government training contracts.
• Medcast: Australian health professional education platform and QUM Alliance partner that hosts QUM Connect's programs on its QHub platform. Operates in the same health professional education category with overlapping content and audience.
• NPS MedicineWise: Australian medicines education organisation and QUM Connect's predecessor. QUM Connect was formed by former NPS MedicineWise staff and continues the same mission of national medicines education programs, making it the most direct conceptual peer.
• Health Education and Training Institute (HETI): NSW Health-affiliated health professional education and training organisation delivering continuing education to clinicians. Operates in the same healthcare education category with comparable audiences and grant-funded delivery model.

Others

• Education Services Australia (ESA): Australian government-owned education services organisation and QUM Alliance partner providing educational expertise. Functions as an enabling partner rather than a competitor, supplying educational infrastructure for QUM Connect's programs.

Broad incumbents

• Healthdirect Australia: Australian government-funded national health information service providing consumer-facing health information. Overlaps with QUM Connect's consumer health literacy mandate but operates at broader scope and larger scale as a government-established entity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/qum-connect

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QUM Connect