What SmartAID does

SmartAID is a Sydney-headquartered, US-registered (501(c)(3)) and Australian-registered (ACNC/DGR) international humanitarian non-profit founded after the 2010 Haiti earthquake and rebranded in 2017 from iAID. The organization integrates smart technologies — solar microgrids, battery storage, Starlink satellite connectivity, portable water filtration systems, drone reconnaissance, and deployable "Smart Trailers" — into disaster response operations across 50+ countries. Its core product portfolio includes Smart Trailers (mobile solar/Wi-Fi hubs), Smart Classes (technology-equipped learning spaces for displaced children, with 420+ held globally), Emergency Power Systems, Clean Water Systems, Search & Rescue teams, Medical Tech Support, and the Ra'anan Safe Space trauma-counseling facility. The four-stage operational model — critical first response, capacity building, long-term training, and technology investing — distinguishes it from traditional food/shelter-focused NGOs and underpins partnerships with DHL (logistics), Starlink (connectivity), WanderSafe (safety platform), Tesla, Schneider Electric, Microsoft, Google, Motorola Solutions, UNHCR, and OCHA.

Name

SmartAID

Legal name

SmartAID Inc.

Website

https://smartaid.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

SmartAID is a Sydney-headquartered humanitarian non-profit that integrates smart technologies (solar microgrids, Starlink connectivity, clean water, Smart Trailers and Classes) into disaster response across 50+ countries, funded entirely by donations and corporate partners.

Ownership category

akta.pro rank

Headquarters

HQ city

Not specified

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Others

Revenue model

1. Individual Donations: SmartAID receives donations from individuals via one-time or recurring contributions through their website. Payments are processed securely via Stripe and Donately. Donations are tax-deductible in Canada, US, EU, Australia, and UK.
2. Corporate Giving & Employee Giving: SmartAID is registered with Benevity (Global), Good Company (AU), and GoodStack (Global) for corporate giving programmes. Companies can give through volunteering, technology donations, and financial contributions.
3. Donor Advised Fund (DAF): SmartAID accepts DAF contributions via DAFDirect, connected to DAFGiving360, Fidelity Charitable, and BNY Charitable accounts.
4. Direct Deposit / Wire Transfers: Large donors can request direct deposit forms in their region by emailing SmartAID directly.
5. Partnership Contributions: Strategic partners (such as DHL) and funding partners (corporate and private investors) provide financial and in-kind support, including logistics, technology, and expertise. Over 98% of funds raised go directly to projects.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

SmartAID is a non-profit humanitarian organization that deploys smart technology solutions — solar microgrids, Starlink satellite connectivity, clean water filtration, and portable medical equipment — to communities impacted by natural disasters and conflict zones. Core offerings include Smart Trailers (mobile solar-powered technology hubs), Smart Classes (technology-equipped learning spaces for displaced children), Emergency Power Systems, Clean Water Systems, Search and Rescue Operations, and Medical Tech Support. Operations span 30+ countries with 220+ government ministry partners.

Product overview

SmartAID is an international non-profit humanitarian organization that operates as a technology-enabled aid delivery platform, not a single unified software product. The organization delivers disaster relief and long-term recovery through integrated smart technology solutions, deploying them across four stages: critical first response, capacity building, long-term training, and technology investing. The core portfolio consists of deployable infrastructure products including Smart Trailers (mobile solar-powered hubs with WiFi and charging), Smart Classes (technology-equipped learning spaces for displaced children), Emergency Power Systems, Emergency Communications, Clean Water Systems, Search and Rescue Operations, Medical Tech Support, Smart Infrastructure (solar microgrids with satellite connectivity), Drone Reconnaissance, and the WanderSafe Safety Platform (via partnership). Additional offerings include trauma counseling through the Ra'anan Safe Space and specialized responses for specific crises (COVID-19, floods, wildfires). Technology is the backbone of operations, with data, connectivity, and modular systems allowing scale across geographies while remaining partner-driven.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Trailer Program Mobile hubs equipped with solar power, charging ports, and Wi-Fi deployed to disaster zones to provide essential support to first responders and affected communities. Trailers serve as technological coordination centers enabling electricity, connectivity, and communications in areas where infrastructure has been destroyed. For governments, first responders, and disaster-affected communities.
• Smart Classes Technology-equipped learning spaces that enable displaced children to continue education online. Includes online psychological therapy and programs with international volunteer teachers. Part of broader education-on-the-ground initiatives including STEM centers and safe spaces. For displaced children and education ministries in crisis zones.
• Emergency Power Systems Portable clean energy systems providing reliable electricity for emergency shelters, field hospitals, and medical teams. Enables lifesaving care to continue day and night while powering critical medical and communications equipment.
• Emergency Communications Telecommunication and internet systems that restore connectivity where infrastructure has been destroyed, allowing emergency responders to coordinate operations efficiently and helping families reconnect with loved ones.
• Clean Water Systems Portable water purification systems providing immediate access to clean drinking water, reducing risk of waterborne disease outbreaks and protecting vulnerable communities in the weeks following a disaster.
• Search and Rescue Operations Professional volunteer teams deployed to disaster zones to assist with rescue operations, including technical expertise during critical emergency response periods. Works alongside local emergency services and authorities.
• Medical Tech Support Medical training and equipment provided to healthcare providers in war zones and disaster areas in collaboration with international partners. Includes portable baby incubators, oxygen concentrators, and essential medical supplies.
• Smart Infrastructure Deployable infrastructure combining solar microgrids, battery storage, satellite connectivity, and modular systems to deliver immediate power and communications to frontline responders and affected communities.
• Drone Reconnaissance Aerial drone technology used for damage assessment, locating survivors and deceased, minimizing outbreak of disease, and speeding recovery efforts in disaster zones.
• WanderSafe Safety Platform Integration Community-driven safety intelligence platform (via WanderSafe partnership) enabling real-time safety mapping (Safe/Unsafe/Useful locations), SOS signaling to pre-determined Safety Circles, location of essential resources, and push notifications for danger zones. Available free to humanitarian teams and affected communities.
• SmartAID - Ra'anan Safe Space Trauma counseling and psychosocial support facility providing survivors with tools to heal, reconnect, and regain control. Integrates nature-based healing, mind-body therapies (photo-therapy, art therapy, yoga, sound healing, mindfulness, therapeutic gardening), and group support for trauma recovery. Located in Beit Yitzhak, Israel.
• COVID-19 Response Technology Deployment Mobile vaccination registration technology, oxygen concentrator deployment, and COVID-19 misinformation combat efforts supporting hospitals and vulnerable communities during the pandemic.
• Flood Cleaning Technology Deployment State-of-the-art flood-cleaning technology deployed in partnership with local organizations for disaster recovery operations.
• SmartAID Israel Response Comprehensive response to the October 7 attacks in Israel including volunteer mobilisation, social support services (health, trauma counselling, food), the Raanan Safe Space Farm for psychosocial support, Smart Classes for displaced children, and technology coordination centers.

Quantifiable outcome

• 2.5 million+ people in crisis reached globally
• +7 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

40 partnerships are on record, tiered core and minor.

• DHLcoreStrategic or Co-development PartnerDHL is SmartAID's proud international logistics partner, assisting with hundreds of deliveries each year. DHL provides freight, customs clearance, and Disaster Response Team (DRT) support globally. SmartAID's humanitarian cargo is airlifted via DHL to crisis zones. DHL's corporate purpose of 'Connecting People, Improving Lives' aligns with SmartAID's mission.
• WanderSafe LLCcoreStrategic or Co-development PartnerWanderSafe and SmartAID formed a world-first strategic humanitarian alliance deploying WanderSafe's community-driven safety intelligence platform free of charge to first responders and displaced families across Venezuela and the world. WanderSafe's platform provides SOS signals, real-time Safe/Unsafe location mapping, and push notifications. SmartAID deploys Starlink satellite systems providing the connectivity that WanderSafe's platform depends on.
• Momentum SolutionscoreStrategic or Co-development PartnerMomentum Solutions supports SmartAID during critical phases of emergency response by mobilising international personnel, humanitarian cargo, and specialised aviation logistics. A multi-year partner that helps bridge emergency response and long-term recovery. Founder and CEO: Stephan Arbib.
• Rotary InternationalminorImplementation/ SI/ Consulting PartnerRotary International is listed as a partner organisation, collaborating with SmartAID on initiatives such as temporary shelters in Venezuela and broader humanitarian projects.
• Tokyo UniversityminorStrategic or Co-development PartnerTokyo University participated in SmartAID's DisasterTech Conference in Osaka, with Prof. Yoshihide Sekimoto speaking on innovative preparedness solutions.
• LINE Yahoo! CommunicationsminorStrategic or Co-development PartnerLINE Yahoo! Communications participated in SmartAID's DisasterTech Conference in Osaka, presenting on 'Linking Early Warnings to Early Actions' collaborative approaches.
• UNHCRminorImplementation/ SI/ Consulting PartnerUNHCR is listed among SmartAID's partner organisations, operating alongside the UN refugee agency in humanitarian response efforts.
• OCHA (UN Office for the Coordination of Humanitarian Affairs)minorImplementation/ SI/ Consulting PartnerOCHA is listed as a partner organisation, collaborating with the UN coordination body on humanitarian affairs.
• StandWithWuhanImplementation/ SI/ Consulting PartnerStandWithWuhan was a local partner in China, working alongside SmartAID's Australian and US teams to support hospitals in Hubei and Shandong provinces during the early COVID-19 response.
• Starlink (SpaceX)coreTechnology or IntegrationStarlink satellite systems are deployed by SmartAID to restore telecommunications where infrastructure has been destroyed in disaster zones. SmartAID is actively deploying Starlink systems in Venezuela, Ukraine refugee camps in Moldova, and other crisis zones, providing the connectivity that humanitarian coordination and communication depends on.
• BLUE DARTminorChannel Partner/ Reseller/ DistributorBLUE DART is listed as a logistics partner for deliveries, particularly in India.
• Yayasan Usaha MuliaminorImplementation/ SI/ Consulting PartnerYayasan Usaha Mulia is listed as a partner organisation, a foundation supporting humanitarian initiatives.
• Ziv Medical CentreminorImplementation/ SI/ Consulting PartnerZiv Medical Centre is listed as a partner organisation, a medical centre in Israel.
• Yazidi Emergency SupportminorImplementation/ SI/ Consulting PartnerYazidi Emergency Support (YES) collaborated with SmartAID on delivering solar-powered lights to Yazidi refugees in Northern Iraq (Sinjar Mountain and Dohuk camps).
• Third Wave VolunteersminorImplementation/ SI/ Consulting PartnerThird Wave Volunteers is listed as a partner organisation providing volunteer support for humanitarian operations.
• STEM PowerminorImplementation/ SI/ Consulting PartnerSTEM Power is listed as a partner organisation supporting STEM education initiatives in disaster zones.
• Peace Winds JapanminorImplementation/ SI/ Consulting PartnerPeace Winds Japan is listed as a partner organisation, a Japanese humanitarian NGO.
• When We Band TogetherminorImplementation/ SI/ Consulting PartnerWhen We Band Together is listed as a partner organisation supporting humanitarian initiatives.
• Ripples for ChangeminorImplementation/ SI/ Consulting PartnerRipples for Change is listed as a partner organisation supporting change initiatives.
• PANDEMIC of LOVEminorImplementation/ SI/ Consulting PartnerPANDEMIC of LOVE is listed as a partner organisation supporting humanitarian relief.
• Miracle MissionsminorImplementation/ SI/ Consulting PartnerMiracle Missions is listed as a partner organisation supporting humanitarian missions.
• MedGlobalminorImplementation/ SI/ Consulting PartnerMedGlobal is listed as a partner organisation providing medical humanitarian support.
• Lifting Hands InternationalminorImplementation/ SI/ Consulting PartnerLifting Hands International is listed as a partner organisation supporting humanitarian initiatives.
• Cruz Vermelha Brasileira (Red Cross Brazil)minorImplementation/ SI/ Consulting PartnerCruz Vermelha Brasileira (Brazilian Red Cross) is listed as a partner organisation.
• Heifer International MexicominorImplementation/ SI/ Consulting PartnerHeifer International Mexico is listed as a partner organisation supporting communities in Mexico.
• ActionAidminorImplementation/ SI/ Consulting PartnerActionAid is listed as a partner organisation, an international NGO fighting poverty.
• Chevra Hatzolah - Community Emergency Responder, MelbourneminorImplementation/ SI/ Consulting PartnerChevra Hatzolah is listed as a partner organisation providing community emergency response in Melbourne.
• idobro (Multiply your Impact)minorImplementation/ SI/ Consulting Partneridobro is listed as a partner organisation focused on multiplying impact.
• Gaza Children's Village / Academy of HopecoreImplementation/ SI/ Consulting PartnerSmartAID is a founding partner of Gaza Children's Village's Academy of Hope school, which supports 600 orphans in central Gaza with hot meals, emotional support, medical care, prosthetic fittings, and quality education. SmartAID provides funding, technology, and operational support for this programme.
• Moldova for PeaceminorImplementation/ SI/ Consulting PartnerMoldova for Peace is listed as a partner organisation, supporting Ukrainian refugees in Moldova.
• NEMisa NPCminorImplementation/ SI/ Consulting PartnerNEMisa NPC is listed as a partner organisation.
• Ministry of Education and Science of UkraineminorImplementation/ SI/ Consulting PartnerMinistry of Education and Science of Ukraine is listed as a government partner organisation.
• Ministry of Digital Transformation of UkraineminorImplementation/ SI/ Consulting PartnerMinistry of Digital Transformation of Ukraine is listed as a government partner organisation for digital coordination.
• Ministry of Education (Ethiopia)minorImplementation/ SI/ Consulting PartnerMinistry of Education of Ethiopia is listed as a government partner organisation.
• Republic of Rwanda Ministry of EducationminorImplementation/ SI/ Consulting PartnerRepublic of Rwanda Ministry of Education is listed as a government partner organisation.
• PTAK Warsaw ExpominorImplementation/ SI/ Consulting PartnerPTAK Warsaw Expo is listed as a partner organisation.
• Ratna NidjiminorImplementation/ SI/ Consulting PartnerRatna Nidji is listed as a partner organisation.
• Restart Covid-19 Response for Public GoodminorImplementation/ SI/ Consulting PartnerRestart Covid-19 Response for Public Good is listed as a partner organisation.
• FP ProjectminorImplementation/ SI/ Consulting PartnerFP Project partnered with SmartAID to bring vital technology and aid to North Carolina and Florida's hardest-hit areas following Hurricane Helene.
• Celia Circle (Japan)minorImplementation/ SI/ Consulting PartnerSmartAID partnered with the Celia Circle NPO in Miyagi Prefecture, Japan, to support communities recovering from the 2011 Great East Japan Earthquake and Tsunami, enhancing the Watari Innovation Center.

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• FieldReady: FieldReady is a humanitarian technology nonprofit that builds critical supplies in or near disaster zones using digital manufacturing. It shares SmartAID's focus on technology as the backbone of humanitarian response and serves similar NGO and disaster-affected populations.
• d.light: d.light designs, manufactures, and distributes solar lighting and power products for off-grid households in emerging markets. Its technology overlaps directly with SmartAID's deployment of solar lighting (Little Sun, Enova, Solar Buddy) and microgrids to disaster-affected communities, though d.light's model is commercial rather than donation-funded.

Direct peers

• International Medical Corps: International Medical Corps provides emergency medical services and healthcare training in disaster and conflict settings, similar to SmartAID's medical support operations in Ukraine, Pakistan, and China. Both deploy professional teams and medical equipment to crisis-affected regions globally.
• Team Rubicon: Team Rubicon is a veteran-led disaster response organization that deploys volunteers and technology to disaster zones globally, similar to SmartAID's rapid-deployment model with 48-hour mobilization. Both organizations combine trained personnel with technical infrastructure (communications, logistics) for fast humanitarian response.
• NetHope: NetHope is a consortium of nearly 60 global NGOs that harnesses technology for humanitarian response, very similar to SmartAID's tech-enabled disaster relief model. Both deploy connectivity, data, and digital infrastructure to support crisis-affected populations and partner with major tech companies (Microsoft, Google, Cisco).
• WaterAid: WaterAid is an international non-profit focused on clean water access and sanitation in developing countries and crisis zones, directly comparable to SmartAID's clean water filtration and Watergen atmospheric water generation deployments. Both focus on water-related humanitarian infrastructure in vulnerable communities.
• Direct Relief: Direct Relief is a humanitarian aid organization that provides medical assistance to people affected by poverty, disaster, and civil unrest, comparable to SmartAID's medical aid deployments (Ukraine baby incubators, Pakistan hospital solar panels). Both focus on rapid, technology-enabled delivery of life-saving supplies.
• ShelterBox: ShelterBox is an international disaster relief charity that provides emergency shelter and essential supplies to families displaced by disasters and conflict, mirroring SmartAID's rapid-deployment humanitarian model. Both operate globally across disaster zones and focus on the first critical days of a crisis.

Broad incumbents

• Mercy Corps: Mercy Corps is a large global humanitarian organization operating in over 40 countries with emergency response, economic development, and peacebuilding programs. It represents a larger incumbent in the same humanitarian aid space where SmartAID operates, but with a much broader portfolio beyond technology-enabled response.
• American Red Cross: The American Red Cross is part of the International Red Cross and Red Crescent Movement, the world's largest humanitarian network providing emergency disaster relief. It is a broad incumbent operating in similar disaster response territory as SmartAID (hurricanes, earthquakes, Texas floods) but with vastly larger scale and infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/smartaid
• Instagraminstagram.com/smartaidint/?locale=es&hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartAID