Spa Salon Manager

What Spa Salon Manager does

Spa Salon Manager is a salon and spa business management software product developed and sold by Innovative Business Computer Solutions, Inc. (IBCS), a privately held Ohio corporation founded in 1985 by Kent Crabtree. The software serves small and medium hair salons, day spas, medical spas, nail salons, and booth-rental salons, primarily in the United States, and tracks appointments, client information, point-of-sale transactions, inventory, employee time cards, payroll, and business reporting from a single Windows-based application with an optional cloud-hosted deployment. Notable technical components include a color-coded appointment book, online booking with customizable service restrictions, integrated X-Charge credit card processing with stored card vaulting, barcoded gift cards, a two-way text messaging system, loyalty and membership modules with recurring billing, an employee paging system, productivity and 90-day retention reports, QuickBooks accounting integration, TeamViewer-based remote support, and native iOS and Android companion apps. The product is positioned as one of the earliest Windows-based salon software platforms (Windows version released 1997, online booking added in 2000) and is currently available as both a downloadable standalone version and a subscription cloud version.

Name

Spa Salon Manager

Legal name

Innovative Business Computer Solutions, Inc.

Website

https://spasalon.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

Spa Salon Manager is a US-based, founder-owned salon and spa management software platform, founded in 1985, offering appointment scheduling, point-of-sale, inventory, payroll, marketing, and online booking to small and medium hair salons, day spas, and nail salons via cloud and standalone deployments.

Ownership category

akta.pro rank

Product category

Salon and Spa Management Software

NAICS

Software Publishers (5132), Hair, Nail, and Skin Care Services (81211)

akta.pro primary industry

Appointment Reservations (Spa, Salon, Wellness) (HSACALAK)

akta.pro secondary industries

Women's Hair Salons (HSALAAAA), Day Spas (HSALAFAA), Salon Suites & Chair Rental (Independent Stylists) (HSALAAAN), Men's Hair Salons (HSALAAAB)

Keywords

• Salon management software
• Spa business software
• Appointment scheduling software
• Salon point of sale
• Beauty salon management

Headquarters

HQ city

Englewood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licenses (Cloud): Monthly or annual subscription for cloud-based access. Includes free technical support and software updates.
2. Software Licenses (Download/Standalone): One-time perpetual license purchase for installed software with optional annual maintenance contract for updates and support.
3. Maintenance Contract: Annual maintenance contract for standalone version customers covering software updates and technical support.
4. Integrated Credit Card Processing: Revenue share or transaction fees from integrated credit card processing through X-Charge partnership.
5. Marketing Artwork Service: Monthly fee for professionally branded email artwork ($25-40/month). One-time option at $75 per email.
6. Domain/Web Services: Domain name registration, website design, and online services for salon clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Spa Salon Manager develops and sells salon and spa management software for hair salons, day spas, medispas, nail salons, and booth rental salons. The product is offered in both cloud-based and standalone (desktop) editions and bundles appointment scheduling, client management, point-of-sale, inventory tracking, employee management, and reporting into a single integrated solution for small and mid-sized salon operators.

Product overview

Spa Salon Manager is a unified salon and spa management software platform, founded in 1985, available in two deployment modes: the Cloud/Online Version (web-accessible) and the Stand Alone Version (locally-installed). The core product encompasses appointment booking, point-of-sale, client information management, inventory tracking, employee scheduling with staffing requirements, time cards, payroll processing with optional Net Payroll Manager, comprehensive reporting including Employee/Business Review and What-If projections, marketing tools (email, text messaging, mailing reports), and loyalty/membership programs. Optional modules extend functionality to include Online Booking (with Premium tier), Employee Online Access, Mobile Apps for iOS and Android, Integrated Credit Card Processing via X-Charge, Bar Coded Gift Cards, Customer Reviews, and Online Backup. The platform also offers an Employee Handbook template and marketing artwork services. The software integrates with QuickBooks for accounting synchronization and provides cloud accessibility from any web-enabled device.

Differentiator

Problem solved

Functional benefit

Products and services

• Spa Salon Manager (Cloud Edition)

Quantifiable outcome

• Two out of three consumers spend 38% more than the gift card value when using barcoded gift cards

Named customers1 record

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature16 records

Partnerships

Six partnerships are on record, tiered core and minor.

• QuickBooks (Intuit)coreTechnology or IntegrationQuickBooks integration allows automatic posting of daily deposits and payroll information to QuickBooks Pro/Premier (all versions after 2004). IBCS provides setup guidance for connecting Spa/Salon Manager to QuickBooks company files.
• X-ChargecoreTechnology or IntegrationIntegrated credit card processing provider. Enables vaulting of customer credit cards for recurring membership billing. Supports EMV chip cards and standard card processing with competitive rates.
• TeamViewercoreTechnology or IntegrationRemote support platform used for Help Me Support feature. Technicians can instantly view customer's screen to diagnose and resolve issues quickly without lengthy phone support.
• AvedaminorStrategic or Co-development PartnerCreated Aveda Master Report feature to help Aveda partner salons fill out required Aveda Master spreadsheet automatically. Export data directly into Aveda's format.
• Google PlayminorChannel Partner/ Reseller/ DistributorAndroid mobile app distribution through Google Play Store for Spa/Salon Manager staff access application.
• Apple App StoreminorChannel Partner/ Reseller/ DistributoriOS mobile app distribution through Apple App Store for iPhone/iPad access to Spa/Salon Manager functionality.

Scale indicators3 records

Recent moves6 records

Expansion highlights1 record

Direct peers

• Vagaro: Direct competitor offering cloud-based salon, spa, and fitness business management software with appointment booking, POS, marketing, and membership features. Targets the same SMB customer segment.
• Boulevard: Direct competitor focused on premium salons and spas, offering client management, appointment booking, and POS. Competes for the same self-care business vertical with venture backing.
• Fresha: Well-funded direct competitor offering a free marketplace and salon/spa management software. Competes for the same small and medium salon customer base with a modern, mobile-first platform.
• Phorest Salon Software: Direct competitor focused specifically on hair salons and barber shops, offering appointment booking, client management, marketing, and staff management. Serves the same vertical niche with a more modern product.
• Shortcuts Software: Direct competitor offering salon and spa management software with appointment booking, POS, and marketing tools. Long-standing player in the same vertical.
• Mangomint: Emerging direct competitor offering modern cloud-based salon and spa management software with appointment scheduling, POS, and client management. Targets the same SMB segment with a newer UX.
• SalonTarget: Direct competitor offering salon and spa management software including appointment booking, inventory, and reporting. Serves a similar SMB customer base with comparable feature scope.

Broad incumbents

• Square Appointments: Broader small business appointment scheduling and POS offering from Block (Square). Competes for the same SMB salon and spa customers as part of a wider commerce platform.
• Booker: Now part of Mindbody, Booker offers salon, spa, and wellness business management software. Competes in the same vertical with broader wellness and fitness positioning.
• Mindbody: The largest and most established salon, spa, and fitness business management software platform. Competes broadly in the same vertical with a much larger portfolio and customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/spasalonmanager
• LinkedInlinkedin.com/company/spa-salon-manager

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spa Salon Manager