PET STATION

What PET STATION does

Pet Station, LLC (DBA Tahoe Pet Station / Pet Station) is a privately held specialty pet retail chain operating 15 locally owned brick-and-mortar stores across Nevada and California, concentrated in the Lake Tahoe and Reno-Sparks region. Founded in 2006 and headquartered at 800 Tahoe Boulevard in Incline Village, Nevada, the company serves general pet owners with a multi-category assortment of food, treats, and supplies across six animal segments — dog, cat, bird, small animal, aquatic, and reptile — complemented by a portfolio of in-store services that include self-service dog washing, self-service ID tag engraving kiosks offering 82 tag-style cassettes, year-round dog obedience courses, and on-site community veterinary and low-cost vaccination clinics delivered through partners VIP Petcare and Palomino Valley Pet Rescue.

The company's commerce infrastructure combines physical retail with a Shopify-hosted direct-to-consumer e-commerce storefront. Payment processing is handled through Shopify's PCI-DSS compliant gateway, with support for Shop Pay, Apple Pay, Google Pay, Visa, Mastercard, American Express, and Discover. Its proprietary self-service ID tag engraving kiosks are the most distinctive in-store technology asset, enabling immediate personalization at the point of sale. Marketing and customer engagement run through Facebook, Instagram, TikTok, email newsletters, an editorial blog, and community programs including the UC Davis Trout in the Classroom initiative.

The business model is overwhelmingly transactional retail with a recurring loyalty layer. Revenue is generated through one-time in-store and online product sales of premium and mainstream pet food and supplies; one-time service fees for dog wash, ID tag engraving, and obedience training; and a subscription-style Frequent Buyer Program spanning 30+ brand partners (including The Honest Kitchen, Stella & Chewy's, Open Farm, Vital Essentials, Primal, Tiki Cat, Weruva, and others). Pricing is not publicly disclosed; the company maintains an everyday-low-price stance and a price-matching policy that includes internet pricing with shipping fees. The customer segment is individual pet owners in Northern Nevada and Northern California. Pet Station employs 53 people, has no identified parent company, institutional investors, or external funding rounds, and operates as an independent LLC under Nevada jurisdiction.

Name

PET STATION

Legal name

Pet Station, LLC

Website

https://tahoepetstation.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Pet Station (DBA Tahoe Pet Station) is a privately held specialty pet retail chain operating 15 locally owned stores across Nevada and California. It sells premium and mainstream pet food and supplies and offers in-store services including self-service dog wash, ID tag engraving, obedience training, and partnered community veterinary clinics.

Ownership category

akta.pro rank

Product category

Pet Retail Stores

NAICS

Pet and Pet Supplies Retailers (45991), Pet Care (except Veterinary) Services (812910)

akta.pro primary industry

Pet Services (Grooming, Training, Daycare) (CRALAIAJ)

akta.pro secondary industries

Pet Gear & Feeding Station Organization (HSAFAJAJ), Pet Cleaning & Habitat Maintenance Retail (Cage/Aquarium cleaners, filters) (CRALAHAN)

Keywords

• Pet retail stores
• Pet food supplies
• Dog grooming services
• Pet accessories
• Loyalty programs

Headquarters

HQ city

Incline Village

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Retail Pet Product Sales: In-store and online sales of pet food, supplies, and accessories across multiple pet categories (dogs, cats, birds, small animals, aquatic, reptiles). Revenue from physical retail locations and e-commerce orders processed through Shopify.
2. In-Store Services: Revenue from self-service dog wash facilities, ID tag engraving services, and dog obedience training courses offered at store locations.
3. Frequent Buyer Program: Loyalty program offering rewards to repeat customers purchasing pet foods, treats, and supplements. Over 30 participating brands provide incentive-based repeat purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Pet Station is a multi-location pet retail chain operating 15 locally owned stores across Nevada and California, selling pet food, treats, toys, and supplies for dogs, cats, birds, small animals, aquatic pets, and reptiles through physical storefronts and a Shopify e-commerce platform. The company complements its product retail with in-store services including self-service dog wash, self-service ID tag engraving, year-round dog obedience courses, and community veterinary/vaccination clinics operated through partner organizations.

Product overview

Pet Station is a multi-location pet retail chain operating 15 locally owned stores across Nevada and California. The company offers a comprehensive pet supply portfolio organized by animal category (dogs, cats, birds, small animals, aquatic, and reptiles) featuring premium pet food brands and supplies. The product ecosystem includes both physical retail products and service offerings such as self-service dog washes, ID tag engraving, dog obedience training, and partnered veterinary/vaccination clinics. The company also operates loyalty programs including price matching and a frequent buyer program with over 30 participating brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Dog Food & Supplies

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature1 record

Partnerships

17 partnerships are on record, tiered core and minor.

• VIP PetcarecoreStrategic or Co-development PartnerCommunity vet clinics held at Pet Station locations providing accessible veterinary services to customers. VIP Petcare brings professional veterinary services directly to the retail stores on a scheduled basis.
• Palomino Valley Pet RescueminorStrategic or Co-development PartnerPartnership for low-cost vaccination clinics at Pet Station locations, supporting local pet rescue efforts and community pet health accessibility.
• UC Davis Trout in the Classroom ProgramminorGTM or Marketing PartnerPet Station supports local education by directly funding classroom teachers participating in the Trout in the Classroom program and other animal education projects.
• The Honest KitchencoreChannel Partner/ Reseller/ DistributorPremium pet food brand partner specializing in human-grade dehydrated and cluster-style pet foods. Sold through all Pet Station retail locations and online store.
• Stella & Chewy'scoreChannel Partner/ Reseller/ DistributorPremium freeze-dried and raw pet food brand partner. Products sold through Pet Station's retail locations and e-commerce platform.
• Open FarmcoreChannel Partner/ Reseller/ DistributorEthically sourced pet food brand partner. Products available through Pet Station's specialty pet food departments.
• Vital EssentialscoreChannel Partner/ Reseller/ DistributorFrozen raw pet food brand specializing in freeze-dried and frozen raw diets for dogs and cats. Distributed through Pet Station locations.
• Primal Pet FoodscoreChannel Partner/ Reseller/ DistributorPremium raw and freeze-dried pet food manufacturer. Products featured in Pet Station's specialty pet food offerings.
• Grizzly Pet ProductsminorChannel Partner/ Reseller/ DistributorPet treat and food brand partner specializing in natural Alaskan salmon and pollock-based products. Available at Pet Station locations.
• Dr. MartyminorChannel Partner/ Reseller/ DistributorPremium pet health brand partner. Products available through Pet Station retail locations.
• Earth RatedminorChannel Partner/ Reseller/ DistributorEco-friendly pet products brand partner specializing in dog waste bags and accessories. Available at Pet Station stores.
• Plato Pet TreatsminorChannel Partner/ Reseller/ DistributorSingle-source pet treat brand partner offering real meat treats. Products sold through Pet Station.
• Tiki CatcoreChannel Partner/ Reseller/ DistributorPremium cat food brand partner offering grain-free and high-protein cat food options. Featured in Pet Station's cat food department.
• WeruvaminorChannel Partner/ Reseller/ DistributorPremium cat food brand partner with focus on high-quality ingredients. Available through Pet Station's specialty cat food sections.
• Earth BuddyminorChannel Partner/ Reseller/ DistributorNatural pet supplement brand partner. Products available at Pet Station locations.
• Round Lake Farm ProductsminorChannel Partner/ Reseller/ DistributorSmall animal food brand partner specializing in products for rabbits and small pets. Featured in Pet Station's small animal department.
• ShopifycoreTechnology or IntegrationE-commerce platform provider hosting Pet Station's online store. Provides secure payment processing, PCI-DSS compliant transaction handling, and online retail infrastructure.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• PetSmart: Largest U.S. specialty pet retailer with national big-box footprint. Highly comparable as a multi-category pet supplies retailer with grooming, training, and in-store vet clinics (Banfield), though at vastly greater scale than Pet Station.
• Chewy: Leading online pet supplies retailer offering the same multi-category pet food and supply assortment Pet Station carries, plus auto-ship subscription model that competes with Pet Station's Frequent Buyer Program.
• Petco: National specialty pet retailer with full assortment of food, supplies, grooming, training, and veterinary services (Vetco). Direct competitive overlap with Pet Station's product and service mix at much larger scale.

Direct peers

• Hollywood Feed: Regional specialty pet retailer (South/Midwest U.S.) emphasizing premium and natural brands, in-store services, and community engagement — a near-analog model to Pet Station at slightly larger scale.
• Pet Valu: Specialty pet retail chain (Canada-led, with U.S. presence) carrying multi-category food and supplies with grooming and loyalty programs. Comparable model across product, services, and customer targeting.
• Healthy Spot: Premium specialty pet retailer in California with natural/organic assortment, grooming, self-wash, and training. Highly comparable to Pet Station in premium positioning and West Coast operating geography.
• PetPeople: Midwest-based specialty pet retail chain focused on premium natural foods and community-style stores with self-service dog wash. Closely matches Pet Station's premium-brand positioning and service attach.
• Pet Supplies Plus: Franchise-based specialty pet retail chain with multi-category assortment and in-store services. Closest comparable to Pet Station in store size, category breadth, and community-oriented positioning.
• Kriser's: Specialty pet retailer offering natural pet food, self-service dog wash, grooming, and training. Smaller footprint than Pet Station but a tightly aligned concept on assortment and in-store services.

Regional players

• Mud Bay: Pacific Northwest specialty pet retailer with strong emphasis on nutrition expertise, premium brands, and staff education. Operates in a different geography but follows a nearly identical playbook to Pet Station.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtiktok.com/@your.local.pet.st
• Facebookfacebook.com/YourLocalPetStation
• Instagraminstagram.com/yourlocalpetstation
• LinkedInlinkedin.com/company/tahoe-pet-station

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PET STATION