tSurvey.id by Telkomsel

What tSurvey.id by Telkomsel does

tSurvey.id by Telkomsel is a Jakarta-based online survey platform operating as a product line under Telkomsel, Indonesia's largest telecommunications operator. The entity was founded in 2020 and operates with a small team of approximately 12 employees. Its functional role, inferred from the "tSurvey" naming and web presence at tsurvey.id, is to provide survey-based data collection services, most likely targeted at Telkomsel's enterprise clients and internal market-research needs within Indonesia and the broader Southeast Asia region.

No detailed product specifications, pricing model, technology stack, integrations, APIs, or proprietary features are disclosed in the available source material. The platform does not have a mobile app, public API, or third-party SDK, and there is no information about AI capabilities, certifications, or partnerships. No customer logos, distribution channels, marketing channels, or go-to-motion details are available.

The business model cannot be determined from the source data. As a subsidiary/brand of Telkomsel — a strategic operating parent — commercial operations may be embedded within the parent's enterprise sales channels rather than run as an independent SaaS GTM motion. No standalone revenue, funding history, management team, or M&A activity is disclosed, which materially limits investment-grade visibility into the entity's commercial traction.

Name

tSurvey.id by Telkomsel

Website

https://tsurvey.id

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

tSurvey.id by Telkomsel is a Jakarta-based online survey platform launched in 2020 as a product line under Telkomsel, Indonesia's largest telecom operator, serving data-collection use cases for enterprise and internal clients in Indonesia and Southeast Asia.

Ownership category

akta.pro rank

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Core offering

tSurvey.id is an online survey platform operated under Indonesian telecommunications operator Telkomsel. The platform enables users to create, distribute, and collect responses from surveys, serving Indonesian businesses and organizations that need market research, customer feedback, or data collection capabilities. As a small, Jakarta-based team operating within the Telkomsel ecosystem, the product leverages the parent's brand and reach in the Indonesian market.

Differentiator

Problem solved

Functional benefit

Products and services

• tSurvey.id Platform An online survey platform that allows users to create, distribute, and collect responses from surveys. Targeted at Indonesian businesses and organizations needing market research, customer feedback, or general data collection capabilities.

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights1 record

Broad incumbents

• Zoho Survey: Survey tool within the broader Zoho productivity suite. Competes as a bundled low-cost alternative targeting similar SMB segments.
• Google Forms: Free, widely-used survey/form tool embedded within Google Workspace. Competes with tSurvey.id on price-sensitive segments and represents a constant low-end competitive threat.

Regional players

• Jakpat: Indonesian online market research platform with a large local consumer panel. Directly comparable as a regional/Indonesian survey and insights competitor with strong local data assets.
• Rakuten Insight: Asia-focused online research and panel operator. Comparable as a regional online research/panel business that addresses similar Asian-market research needs.
• Meiro: Customer Data Platform (CDP) with strong APAC presence including Southeast Asia. Comparable as a regional data/insights infrastructure player that could complement or compete with tSurvey.id's data ambitions.

Direct peers

• Typeform: Conversational survey and form-building SaaS. Direct competitor targeting similar SMB and mid-market customers looking for modern survey experiences.
• Qualtrics: Enterprise experience management and survey platform. Direct competitor in the broader survey/research category, with stronger enterprise and XM positioning than tSurvey.id.
• SurveyMonkey (Momentive): One of the largest global self-serve survey SaaS platforms. Directly comparable to tSurvey.id as a horizontal survey/research tool, though SurveyMonkey operates at vastly greater scale and global reach.
• QuestionPro: Survey and research platform with strong presence in emerging markets. Comparable as a horizontal survey SaaS targeting similar use cases.

Emerging players

• Pollfish: Mobile-first survey platform focused on consumer research with panel access. Comparable mobile-survey and panel-based approach, though it operates more globally rather than as a regional incumbent.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/tsurvey-id

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about tSurvey.id by Telkomsel