Twin Modal
Twin Modal operates an online freight brokerage platform (marketed as Freightquote by C.H. Robinson) that lets small and medium-sized businesses compare rates from a network of 450,000+ contracted carriers, book LTL, truckload, and parcel shipments, and earn rewards. The platform aggregates volume to deliver enterprise-level pricing to SMB shippers across North America.
- Company typePrivate
- Founded1998
- HeadquartersKansas City, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Twin Modal does
Freightquote (operating as 'Freightquote by C.H. Robinson') is an online freight brokerage platform that aggregates rate quotes from a network of contracted carriers and resells them to small and medium-sized businesses on a self-service, transaction-fee basis. The platform supports less-than-truckload (LTL), truckload, parcel, flatbed, and partial-truckload shipping for palletized freight under 15,000 lbs, with verticalized solutions for Amazon FBA, automotive parts, construction materials, and liquidation shipments, plus cross-border Canada service. Pricing is freemium/pay-as-you-go with no signup required for quoting; a free account unlocks unlimited quotes, shipment tracking, and a Freightquote Rewards loyalty program that returns dollar savings on qualifying LTL and truckload bookings. Customers include e-commerce sellers, contractors, auto-parts shippers, and general SMB freight users, with stated scale of 75,000+ customers and 35M+ annual shipments across North America.
The underlying technology is a cloud-based quoting, booking, and tracking platform integrated with parent company C.H. Robinson's (NASDAQ: CHRW) global logistics network, enabling access to 450,000+ contracted carriers that are scorecarded quarterly for reliability. Differentiated technical features include instant multi-carrier rate comparison, 24/7 real-time shipment tracking, a small-business-facing Transportation Management System (TMS), and custom B2B API integrations for e-commerce platforms and developers. An 'Agentic AI' shipping solution has been launched for small businesses, though the underlying architecture and model details are not disclosed in the source material.
Freightquote was founded in 1998 and acquired by C.H. Robinson in 2015, operating today as a wholly-owned subsidiary brand from Kansas City, Missouri. The go-to-market motion is product-led growth: a no-signup quote flow with inside-sales phone and live-chat backup, supported by content marketing (blog, video, white papers, case studies) and an active social presence. The firm reports 1,000+ employees and a 300% customer base increase since the 2015 acquisition, with the Freightquote Rewards program distributing over $450,000 in rewards dollars to 16,000+ loyal customers in a trailing twelve-month period.
Twin Modal firmographics
Firmographics- Name
- Twin Modal
- Legal name
- Freightquote.com, Inc.
- Website
- https://twinmodal.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Twin Modal operates an online freight brokerage platform (marketed as Freightquote by C.H. Robinson) that lets small and medium-sized businesses compare rates from a network of 450,000+ contracted carriers, book LTL, truckload, and parcel shipments, and earn rewards. The platform aggregates volume to deliver enterprise-level pricing to SMB shippers across North America.
- Ownership category
- akta.pro rank
Where Twin Modal is headquartered
LocationHeadquarters
- HQ city
- Kansas City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Twin Modal business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Freight Brokerage Transaction Fees: Freightquote arranges freight transportation as a licensed property broker and earns fees for each shipment arranged. Customers pay for transportation services which include the company's brokerage fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free quoting and booking platform |
| Other | Pay-as-you-go | Freightquote Rewards Loyalty Program |
| Other | Pay-as-you-go | Lowest Price Guarantee |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Twin Modal product offering
Product offeringCore offering
Twin Modal operates an online freight brokerage platform that allows small and medium-sized businesses to instantly compare rates from 450K+ vetted carriers for LTL, truckload, and parcel shipping across North America. Customers can quote, book, and track shipments online without signup, with optional loyalty rewards and cross-border coverage into Canada. The platform aggregates volume to deliver rates typically reserved for large shippers, complemented by a TMS and API integrations for small businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- LTL Freight Shipping LTL (less-than-truckload) freight shipping for pallets and shipments under 15,000 lbs that do not fill an entire truck trailer. For small and medium-sized business shippers needing cost-efficient palletized freight transport with vetted carrier options.
- Truckload Shipping Full truckload shipping for shipments requiring dedicated trailer capacity. For small and medium-sized businesses needing reliable full-capacity freight transport with competitive pricing through aggregated carrier volume.
- Parcel Shipping Parcel shipping for small packages under 100 pounds with real-time rate quotes and discounted pricing. For small businesses needing cost-efficient small package shipping alongside their freight.
- Canada Cross-Border Shipping Cross-border freight shipping service between the U.S. and Canada with customs brokerage, duty and tax calculation, and documentation handling. For businesses engaged in North American cross-border trade.
- Transportation Management System (TMS) for Small Business An enterprise-grade transportation management system productized for small and medium-sized business shippers, providing logistics management capabilities normally reserved for large shippers.
- Amazon FBA Shipping Solution Specialized LTL freight solution for shipping inventory to Amazon FBA fulfillment warehouses using qualified carriers. For e-commerce sellers needing reliable, on-time delivery to Amazon warehouse receiving deadlines.
- Auto Parts Shipping Solution Customized freight solution for shipping automotive parts with appropriate packaging guidance, handling protocols, and insurance considerations. For auto parts retailers, distributors, and repair shops.
- Construction and Building Materials Shipping Solution Customized freight solution for shipping heavy and bulky construction materials with liftgate service and delivery scheduling aligned to project timelines. For contractors, building materials suppliers, and construction project managers.
- Liquidation Shipping Solution Customized freight solution for shipping liquidation inventory. For businesses moving large volumes of liquidation stock through LTL or truckload channels.
- Custom B2B Integrations and APIs Custom API and integration services enabling small business developers and e-commerce platforms to integrate freight quoting, booking, and tracking into their own systems. For developers and e-commerce platform operators.
- E-commerce Shipping Solutions E-commerce shipping solution offering integrations and tools to streamline online sellers' fulfillment workflows. For e-commerce platform operators and online sellers managing parcel and freight fulfillment.
- Freightquote Rewards Loyalty Program Free loyalty rewards program that returns dollar savings on qualifying LTL and truckload shipments, redeemable against future bookings. For repeat SMB shippers seeking additional cost savings on ongoing freight spend.
Quantifiable outcome
- Save up to 90% off carrier-direct pricing
- +3 more outcomes
Companies that use Twin Modal
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
Twin Modal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Twin Modal partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- C.H. RobinsoncoreFreightquote was acquired by C.H. Robinson in 2015, combining Freightquote's easy online shipping tools with C.H. Robinson's strength as one of the world's largest third-party logistics providers. This partnership provides customers access to competitive rates, advanced technology, and extensive carrier options through Freightquote's self-service platform.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Twin Modal competitors and assessment
Company assessmentDirect peers
- Loadsmart: Digital freight broker focused on truckload, intermodal, and drayage with automated quoting and capacity matching. Competes directly with Freightquote in the digital freight marketplace space, particularly for technology-forward SMB and mid-market shippers.
- Echo Global Logistics: Tech-enabled non-asset freight brokerage offering truckload, LTL, and managed transportation across North America. Competes directly with Freightquote across SMB and mid-market shippers via a technology-led brokerage model.
- Coyote Logistics: UPS-owned North American freight brokerage with truckload, LTL, and intermodal services for SMB and mid-market shippers. Operates a digital quoting platform that overlaps directly with Freightquote's self-serve SMB focus, with similar asset-light brokerage economics.
- Uber Freight: Digital freight marketplace operated by Uber that matches shippers with truckload capacity via an app-based platform. Direct competitor to Freightquote's digital brokerage in the SMB and mid-market segments, with comparable self-serve functionality.
- Worldwide Express: Non-asset third-party logistics provider offering LTL, truckload, and parcel shipping with a digital platform for SMB and mid-market shippers. Closely comparable to Freightquote's SMB-focused self-serve model.
Emerging players
- Arrive Logistics: Fast-growing non-asset freight brokerage with technology-enabled capacity matching across truckload, LTL, and expedited services. Targets many of the same SMB and mid-market shippers as Freightquote, with a younger technology stack.
- GoShip: Online freight marketplace offering LTL and truckload quotes from multiple carriers for SMB shippers. Closely mirrors Freightquote's self-serve quoting-and-booking UX and SMB target customer.
Others
- Descartes Systems Group: Logistics technology provider offering transportation management, routing, and visibility software used by shippers, carriers, and 3PLs. Adjacent technology peer relevant to the brokerage platform layer that underpins Freightquote's self-serve offering.
- Flexport: Digital global freight forwarder offering ocean, air, and trucking services through a software-led platform. Comparable as a digital-first SMB-and-mid-market freight platform, though focused on international forwarding rather than domestic brokerage.
Broad incumbents
- C.H. Robinson: Fortune 250 third-party logistics provider and parent of Freightquote, offering global freight, managed transportation, and supply chain services across all modes. Included as the broadest incumbent operating in the same core brokerage space and as the corporate parent that powers Freightquote's carrier network.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Twin Modal social profiles
Digital presenceTwin Modal financial estimates
Financial estimateRevenue estimate
Valuation estimate
Twin Modal leadership team
Management profileNumber of profiles
Twin Modal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Twin Modal M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Twin Modal
What does Twin Modal do?
Twin Modal operates an online freight brokerage platform that allows small and medium-sized businesses to instantly compare rates from 450K+ vetted carriers for LTL, truckload, and parcel shipping across North America. Customers can quote, book, and track shipments online without signup, with optional loyalty rewards and cross-border coverage into Canada. The platform aggregates volume to deliver rates typically reserved for large shippers, complemented by a TMS and API integrations for small businesses.
Is Twin Modal a public or private company?
Twin Modal is a private company. It is classified as corporate owned and is currently operating.
When was Twin Modal founded?
Twin Modal was founded in 1998. It employs 11 to 50 people.
Where is Twin Modal based?
Twin Modal is headquartered in Kansas City, United States, in the North America region.
How does Twin Modal make money?
One revenue line is on record: freight Brokerage Transaction Fees.
Who are Twin Modal's main competitors?
Direct peers on record are Loadsmart, Echo Global Logistics, Coyote Logistics, Uber Freight and Worldwide Express. Emerging players are Arrive Logistics and GoShip. Others are Descartes Systems Group and Flexport. C.H. Robinson is listed as a broad incumbent.
Does Twin Modal have an API?
No public API is recorded for Twin Modal.