Western NSW Primary Health Network

Primary Healthcare Coordinationwnswphn.org.au

Western NSW Primary Health Network is an Australian government-funded not-for-profit that commissions and coordinates primary healthcare services across 433,000+ sq km of Western and Far West NSW, serving 310,000+ residents through 300+ GPs and 30+ funded programs spanning mental health, Aboriginal health, aged care, and chronic disease management.

Company typePrivate
Founded-
HeadquartersDubbo, Australia
Headcount51–100
GTM typeB2B
OfferingServices

What Western NSW Primary Health Network does

Western NSW Primary Health Network (WNSW PHN) is an Australian not-for-profit organisation that plans, funds, and coordinates primary healthcare services across Western and Far West NSW—the largest Primary Health Network (PHN) by geographic area in NSW at 433,000+ square kilometres. Operating as Western Health Alliance Limited and governed through a skills-based Board, WNSW PHN commissions more than 30 services through a delivery network spanning 112 general practices, 300+ GPs, multiple Aboriginal Medical Services (Maari Ma Health, Orange AMS, Walgett AMS, Coonamble AMS), headspace centres in five towns, Medicare Mental Health Centres, a Medicare Urgent Care Clinic, and aged care programs. Its service portfolio covers mental health and suicide prevention, Aboriginal and Torres Strait Islander health, aged and palliative care, alcohol and other drugs treatment, chronic disease management, urgent care, and early intervention services such as speech pathology and falls prevention.

The organisation's technology stack consists primarily of third-party digital health platforms—My Health Record, ePrescribing, secure messaging, and HealthPathways clinical decision support tools—supplemented by population health data analytics. WNSW PHN also deploys the Initial Assessment and Referral Decision Support Tool (IAR-DST) for stepped mental health care. Digital extensions include telehealth-based services such as the Clean Slate Clinic and Residential Aged Care Virtual Service. The organisation achieved ISO 9001 and ISO 27001 certifications in 2026 and runs continuing professional development, recorded webinars, and the 'Let's Get Literal About Digital Health' podcast for healthcare provider education.

WNSW PHN's business model is government-funded commissioning: the Australian Government Department of Health, Disability and Ageing is the primary funder, and WNSW PHN does not charge patients or providers directly for coordination services. Individual program delivery may rely on Medicare bulk-billing or aged care fee structures. With 58 employees and a regional population of 310,000+ (including 11.4% identifying as Aboriginal and/or Torres Strait Islander and 19% aged over 65), WNSW PHN represents an efficient operating model for place-based health service coordination in rural and remote Australia.

Western NSW Primary Health Network firmographics

Firmographics

Name: Western NSW Primary Health Network
Legal name: Western Health Alliance Limited
Website: https://wnswphn.org.au
Company type: Private
Operating status: Operating
Headcount range: 51–100 employees
Short description: Western NSW Primary Health Network is an Australian government-funded not-for-profit that commissions and coordinates primary healthcare services across 433,000+ sq km of Western and Far West NSW, serving 310,000+ residents through 300+ GPs and 30+ funded programs spanning mental health, Aboriginal health, aged care, and chronic disease management.
Ownership category
akta.pro rank

Western NSW Primary Health Network industry classification

Industry

Product category: Primary Healthcare Coordination
NAICS: Ambulatory Health Care Services (621), Individual and Family Services (6241)
SIC: Services-Health Services (8000)
akta.pro primary industry: Primary Care Networks, Groups & MSOs (HLAFAGAE)
akta.pro secondary industry: Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

Primary healthcare commissioning
Mental health services
Aboriginal health programs
Aged care coordination
Rural health networks

Where Western NSW Primary Health Network is headquartered

Location

Headquarters

HQ city: Dubbo
HQ country: Australia
HQ region: Oceania

Offices4 records

Markets served

Western NSW Primary Health Network business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

Australian Government Funding: As a not-for-profit organisation, WNSW PHN is primarily funded by the Australian Government Department of Health, Disability and Ageing. Funding supports commissioning of health services, mental health programs, Aboriginal health initiatives, aged care, and alcohol and other drug treatment services.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Western NSW Primary Health Network product offering

Product offering

Core offering

Western NSW Primary Health Network is a not-for-profit Primary Health Network that plans, funds, and coordinates primary healthcare services across Western and Far West NSW for a population of more than 310,000 spread over 433,000+ square kilometres. It commissions a portfolio of 30+ funded programs spanning mental health, Aboriginal and Torres Strait Islander health, aged and palliative care, alcohol and other drug treatment, chronic disease management, and urgent care through partner providers. The organisation operates regional offices in Dubbo, Broken Hill, Bathurst, and Orange and supports 300+ general practitioners across 112 practices.

Product overview

Western NSW Primary Health Network operates as a not-for-profit health services coordinator rather than a traditional product company. It funds and supports a portfolio of 30+ primary health services across Western and Far West NSW, including mental health services (headspace, Medicare Mental Health Centres, Rural Youth Mental Health Service, Strong Minds, Gidget House, The Way Back Support Service), Aboriginal health services (Integrated Team Care, Social and Emotional Wellbeing, Show Me The Way), aged care services (Care finder, Residential Aged Care Virtual Service, My Care Future, Falls Prevention), alcohol and other drug services (Clean Slate Clinic, Mainstream Drug & Alcohol Services, AoD Navigator Program, Roadmaps), chronic disease management (Care Partnership – Diabetes, Keeping Healthy Puura Manti, Endometriosis Clinic), urgent care services (Bathurst Medicare Urgent Care Clinic, Orange Urgent Care Service, After Hours GP Clinics), and other specialized services (Outback Eye Service, Early Intervention Speech Pathology). The organization also provides professional development and education resources for healthcare providers including webinars, CPD events, and the Let's Get Literal About Digital Health podcast.

Differentiator

Problem solved

Functional benefit

Products and services

After Hours GP Clinics Urgent but non-emergency medical care for when regular doctor's offices are closed, providing walk-in treatment at Dubbo Base Hospital and Marathon Health facilities for residents of Western and Far West NSW.
Alcohol & Other Drugs (AoD) Navigator Program Supports Aboriginal and/or Torres Strait Islander people referred to residential rehabilitation programs, connecting them with community alcohol and drug support services while awaiting entry.
Bathurst Medicare Urgent Care Clinic Free walk-in medical care for urgent but non-life-threatening injuries and illnesses, open 7 days with bulk-billed appointments in Bathurst.
Care finder Assists eligible older people who cannot link into aged care supports, providing intensive support to access aged care services, health services, and community supports.
Care Partnership – Diabetes Program designed to improve health outcomes for people living with type 2 diabetes, supporting improved patient access to clinical care and GP practice-led services.
Clean Slate Clinic Helps people detox from alcohol and other drugs safely in their own home via telehealth services, making withdrawal and recovery services accessible regardless of postcode.
Commonwealth Psychosocial Support Programs Non-clinical community-based supports helping clients manage daily activities, rebuild connections, develop social skills, and participate in education and employment.
Early Intervention in Falls Prevention (Enhanced Allied Health) Helps older people stay active and independent by reducing fall risk at home and in residential aged care through healthy ageing programs including Dance Wise and Aqua Fitness.
Early Intervention Speech Pathology Speech pathology services delivered in schools and early learning centres across Western NSW by visiting professionals for children in preschool or school.
Endometriosis and Pelvic Pain Management GP Clinic Specialist GP clinics providing diagnostic, treatment, and referral services for endometriosis and pelvic pain using a nurse-led, multidisciplinary approach.
Gidget House Specialist perinatal psychological support service for expectant and new parents experiencing perinatal mood or anxiety disorders, offering up to ten free counseling sessions.
headspace National youth mental health service providing early intervention mental health services to 12-25 year-olds with support for mental health, physical health, drug and alcohol issues.
headspace Outreach Program Free confidential culturally-informed mental health support for young people aged 12-25 who may not have access to a headspace centre, with focus on First Nations people.
Integrated Team Care Helps Aboriginal and Torres Strait Islander people with long-term health conditions by providing travel assistance, medical aid support, and care coordination.
Keeping Healthy Puura Manti Program Chronic disease program delivered in general practices and Aboriginal Medical Services including dedicated practice nurses, Aboriginal health workers, and visiting allied health.
Mainstream Drug & Alcohol Services Evidence-based alcohol and other drug treatment services including screening, counselling, brief intervention, and education for families and carers with focus on methamphetamines.
Medicare Mental Health Centres Free confidential mental health support for people aged 18 and over, with no appointment, referral, or Medicare card required at Bathurst and Dubbo locations.
Mental Health Nurse Incentive Program (MHNIP) Provides support in primary care settings for people with severe and persistent mental health disorders using credentialed mental health nurses.
My Care Future Community education service about palliative care that supports people to complete an Advance Care Directive, helping individuals plan ahead for end-of-life care.
Orange Urgent Care Service Urgent care service in Orange open 365 days a year from 8am to 8pm for short-term episodic care for urgent but not life-threatening healthcare needs.
Outback Eye Service Outreach eye care services delivered by Prince of Wales Hospital Department of Ophthalmology for patients in regional NSW.
Psychological Support for Flood Affected Communities Face-to-face and telehealth mental health support for adults and children affected by the November 2022 flooding in Western NSW.
Residential Aged Care Virtual Service Evidence-based psychological treatments delivered virtually to residents of Residential Aged Care Homes and Multi-Purpose Services for mild to moderate mental illness.
Roadmaps Mobile Drug and Alcohol Day Program Six-week intensive non-residential rehabilitation program rotating through rural and remote communities including structured therapeutic groups and support sessions.
Rural Youth Mental Health Service (RYMHS) Therapeutic services, group work, and case management for young people aged 12-25 with or at risk of mental illness in rural areas.
Show Me The Way Aboriginal youth education support program using film workshops and mentoring to help high school students appreciate formal education.
Social and Emotional Wellbeing Culturally responsive social and emotional wellbeing services in partnership with Aboriginal Community Controlled Health Organisations for people with chronic diseases.
Strong Minds Western NSW Psychological services for children and adults with mild to moderate mental illness targeting under-serviced groups, delivered face-to-face or via telehealth.
The Men's Table Social opportunity program offering regular monthly dinners for men in a safe space to talk and listen, currently available in multiple regional towns.
The Way Back Support Service Suicide aftercare service providing tailored support for up to three months following discharge from hospital after a suicide attempt or suicidal crisis.

Quantifiable outcome

Serves population of 310,000+ across Western and Far West NSW
+2 more outcomes

Companies that use Western NSW Primary Health Network

Customer profile

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Western NSW Primary Health Network technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

Western NSW Primary Health Network partnerships and signals

Strategic signal

Partnerships

24 partnerships are on record, tiered core, major and minor.

Maari Ma Health Aboriginal CorporationcoreStrategic or Co-development PartnerMember of Western Health Alliance Limited (WHAL), the company trading as WNSW PHN. Delivers Integrated Team Care services in Far West NSW including Balranald, Broken Hill, Central Darling, and Wentworth LGAs.
Services for Australian Rural and Remote Allied Health Incorporated (SARRAH)coreStrategic or Co-development PartnerMember of Western Health Alliance Limited. Represents and supports allied health professionals working in rural and remote Australia.
Royal Flying Doctor Service of Australia - South Eastern SectioncoreStrategic or Co-development PartnerMember of Western Health Alliance Limited. Delivers Mainstream Drug & Alcohol Services and Mental Health Nurse Incentive Program across the region.
Rural Doctors Association of NSW (Inc)coreStrategic or Co-development PartnerMember of Western Health Alliance Limited. Supports rural doctors and general practitioners in NSW.
University of Sydney - Broken Hill University Department of Rural HealthcoreStrategic or Co-development PartnerMember of Western Health Alliance Limited. Supports rural health education and training in the region.
Australian Association of Practice Management LtdcoreStrategic or Co-development PartnerMember of Western Health Alliance Limited. Represents practice managers in general practice across Australia.
NSW Farmers AssociationcoreStrategic or Co-development PartnerMember of Western Health Alliance Limited. Represents farmers and rural communities in NSW.
Western Health Research Network (WHRN)coreStrategic or Co-development PartnerWNSW PHN is a member of WHRN, an alliance of Universities, Local Health Districts, Primary Health Care Providers, Aboriginal Community Controlled Health Organisations, and Non-government Organisations working together on health research.
University of SydneymajorStrategic or Co-development PartnerPartnership on PRECISE Genomics Project - co-designing resources with GPs and consumers to improve use of genomics in general practice. Also partner on EMPOWER-SMS-GP Trial exploring text-message based wellness program for breast cancer survivors.
AUS HEARTS Project PartnersmajorStrategic or Co-development PartnerPartnership with University of Sydney and other organisations to deliver the AUS HEARTS Project strengthening hypertension detection, treatment, and control in rural, regional and remote Australia, adapting WHO's HEARTS technical package.
Orange Aboriginal Medical ServicecoreStrategic or Co-development PartnerDelivers ITC services in Bathurst Regional, Blayney, Cabonne, Oberon, and Orange LGAs. Also partner in My Care Future palliative care program.
Walgett Aboriginal Medical ServicecoreStrategic or Co-development PartnerDelivers Integrated Team Care services covering Bourke, Brewarrina, Cobar, and Walgett LGAs.
Coonamble Aboriginal Health ServicecoreStrategic or Co-development PartnerDelivers Integrated Team Care services covering Bogan, Lachlan, Narromine, Warren, Coonamble, Dubbo Regional, Gilgandra, Mid-Western Regional, and Warrumbungle LGAs.
Marathon HealthcoreChannel Partner/ Reseller/ DistributorCommissioned service provider delivering After Hours services in Dubbo, headspace Outreach Program, Strong Minds Western NSW, Commonwealth Psychosocial Support, Care Finder services, and various other programs across the region.
The Benevolent SocietycoreChannel Partner/ Reseller/ DistributorDelivers Rural Youth Mental Health Service (RYMHS) for young people aged 12-25 in rural areas.
Lives Lived WellcoreChannel Partner/ Reseller/ DistributorDelivers Roadmaps Mobile Drug and Alcohol Day Program rotating through Nyngan, Warren, Wellington, and Parkes.
Stride Mental Health LimitedcoreChannel Partner/ Reseller/ DistributorOperates Medicare Mental Health Centres in Bathurst and Dubbo providing free, confidential mental health support.
Gidget Foundation AustraliaminorChannel Partner/ Reseller/ DistributorDelivers Gidget House specialist perinatal psychological support service for expecting and new parents.
Mission AustraliacoreChannel Partner/ Reseller/ DistributorDelivers The Way Back Support Service, a suicide aftercare service for people who have attempted suicide or experienced suicidal crisis.
HCA Healthcare AustraliaminorChannel Partner/ Reseller/ DistributorDelivers Residential Aged Care Virtual Service providing evidence-based psychological treatments to aged care residents via telehealth.
Kirinari Community ServicescoreChannel Partner/ Reseller/ DistributorDelivers Care Finder services assisting older people to access aged care supports across multiple LGAs in the region.
Western NSW Local Health DistrictcoreStrategic or Co-development PartnerPartners on regional health planning, Early Intervention in Falls Prevention program, and Regional Mental Health, AOD & Suicide Prevention Plan.
Far West Local Health DistrictcoreStrategic or Co-development PartnerPartners on regional health planning and suicide prevention services in Far West NSW.
South Eastern Sydney Local Health DistrictminorStrategic or Co-development PartnerPartners through the Outback Eye Service delivered by Prince of Wales Hospital Department of Ophthalmology.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Western NSW Primary Health Network competitors and assessment

Company assessment

Direct peers

Hunter New England and Central Coast PHN: The largest PHN in NSW by population, also federally funded to commission primary healthcare across a defined region. Directly comparable to WNSW PHN in mandate, funding model, and commissioning function, though operating in a different geographic footprint (Hunter, New England, Central Coast).
Capital Health Network (ACT PHN): PHN for the Australian Capital Territory. Same federally mandated primary care commissioning role, providing a smaller-scale but structurally identical peer for governance and program design comparison.
Tasmania PHN: Single state-wide PHN for Tasmania with rural/regional focus. Same federal commissioning mandate and population health priorities, providing a useful comparable for service mix and program economics in a non-metropolitan setting.
North Western Melbourne PHN: Victorian PHN covering north and western metropolitan Melbourne. Same federal PHN mandate with overlapping program areas (mental health, aged care, AOD), though operating in a more urban context — useful for benchmarking program design.
Nepean Blue Mountains PHN: NSW PHN covering western Sydney foothills and Blue Mountains. Same commissioning framework and overlapping service portfolio, with comparable mixed urban-rural demographic characteristics to parts of WNSW PHN's footprint.
Western Victoria PHN: Australian PHN serving western Victoria with a rural/regional demographic profile closely mirroring WNSW PHN. Same federally mandated commissioning role, similar focus on aged care, mental health, and Aboriginal health — making operational and funding comparisons directly relevant.
Darling Downs and West Moreton PHN: Queensland PHN covering inland and western areas of south-east Queensland. Comparable regional commissioning model with strong mental health and Aboriginal health program portfolios, providing peer benchmarks for funding utilisation and program scale.
Country SA PHN: South Australian PHN covering rural and remote communities outside Adelaide. Comparable regional/rural commissioning model, similar Aboriginal population share, and analogous challenges in workforce and service delivery over vast geographies.
Northern Queensland PHN: Queensland PHN covering a large rural/remote footprint including Townsville and Cape York. Operates under the same federal PHN commissioning framework with similar Aboriginal health and aged care commissioning portfolios to WNSW PHN.

Others

headspace National Office: National youth mental health foundation funded through PHNs (including WNSW PHN, which funds headspace centres in Bathurst, Broken Hill, Dubbo, Orange, and Cowra). Adjacent ecosystem participant with partial overlap in mental health commissioning and direct operational entanglement with WNSW PHN's funding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Western NSW Primary Health Network compliance and trust

Trust signal

Compliance2 records

Western NSW Primary Health Network financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Western NSW Primary Health Network leadership team

Management profile

Number of profiles

Profiles14 records

Western NSW Primary Health Network funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Western NSW Primary Health Network M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Western NSW Primary Health Network

What does Western NSW Primary Health Network do?

Is Western NSW Primary Health Network a public or private company?

Western NSW Primary Health Network is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Western NSW Primary Health Network founded?

Western NSW Primary Health Network was founded in -1. It employs 51 to 100 people.

Where is Western NSW Primary Health Network based?

Western NSW Primary Health Network is headquartered in Dubbo, Australia, in the Oceania region.

How does Western NSW Primary Health Network make money?

One revenue line is on record: australian Government Funding.

Who are Western NSW Primary Health Network's main competitors?

Direct peers on record are Hunter New England and Central Coast PHN, Capital Health Network (ACT PHN), Tasmania PHN, North Western Melbourne PHN, Nepean Blue Mountains PHN, Western Victoria PHN, Darling Downs and West Moreton PHN, Country SA PHN and Northern Queensland PHN. headspace National Office is listed as an others.

Does Western NSW Primary Health Network have an API?

No public API is recorded for Western NSW Primary Health Network.

What industry is Western NSW Primary Health Network in?

Western NSW Primary Health Network's product category is Primary Healthcare Coordination. Its primary akta.pro industry code is HLAFAGAE, Primary Care Networks, Groups & MSOs, with a secondary code of HLAFAGAN, Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics). Its NAICS code is 621 and its SIC code is 8000.