Yolone
Yolone is a Brazilian Bitrix24 Gold Partner that sells Bitrix24 licenses and delivers CRM/collaboration implementation, custom integrations, and ongoing support (Yolone Connect) to SMB and mid-market customers across real estate, technology, healthcare, retail, and other verticals in Brazil.
- Company typePrivate
- Founded2024
- HeadquartersSão Paulo, Brazil
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Yolone does
Yolone is a Brazilian IT services and software-resale firm headquartered in Jundiaí, São Paulo, that operates as Bitrix24's Gold Partner in Brazil — the vendor's highest partner-program tier. The company sells Bitrix24 collaboration and CRM software licenses and delivers the surrounding professional services: implementation consulting, project-based deployment (Projetos Yolone), custom API and third-party integrations, and a tiered ongoing support offering called Yolone Connect. Its proprietary product layer includes ChatApp, a Bitrix24-to-WhatsApp integration product, and a portfolio of bespoke API/custom integrations tailored to Brazilian business workflows.
The company rebranded from Charm24 to Yolone in 2024, having operated since 2021 as the Bitrix24-focused arm of Charm Informática. Its go-to-market targets Brazilian SMB and mid-market customers across multiple verticals, including real estate (Grupo Guarida, Biancogres), technology (Arpa), healthcare (Oncohealth), retail, manufacturing, and education. Case-study evidence spans asset-management businesses with multibillion-real real-estate portfolios and consumer-facing companies serving 10,000+ end-customers, indicating a vertical mix that ranges from mid-market to selected enterprise accounts.
Revenue is generated through three streams: (i) Bitrix24 license resale with associated partner commissions, (ii) project-based implementation and integration fees, and (iii) recurring Yolone Connect support contracts that require direct consultation. The firm is privately held with no disclosed funding and operates with a small core team anchored by a CEO with 19+ years of technology and CRM experience. Bitrix24 plan pricing in Brazil ranges from R$224 to R$1,988 per month, positioning Yolone at the SMB-to-mid-market segment of the Brazilian CRM and collaboration market.
Yolone firmographics
Firmographics- Name
- Yolone
- Legal name
- Yolone
- Website
- https://yolone.com.br
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Yolone is a Brazilian Bitrix24 Gold Partner that sells Bitrix24 licenses and delivers CRM/collaboration implementation, custom integrations, and ongoing support (Yolone Connect) to SMB and mid-market customers across real estate, technology, healthcare, retail, and other verticals in Brazil.
- Ownership category
- akta.pro rank
Where Yolone is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Yolone business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Bitrix24 License Sales: Direct commercialization of Bitrix24 licenses (Basic, Standard, Professional, Enterprise plans) with local Brazilian billing (NFS-e), national invoicing, and same official pricing as Bitrix24 table.
- Implementation Projects: Consulting and implementation services for Bitrix24 projects including process mapping, custom development, automation setup, training, and go-live support across Basic, Avance, and Custom scopes.
- Connect Plans (Sustentation): Ongoing technical support and continuous evolution plans (Connect Link, Connect Essential, Connect Exclusive) with monthly/annual subscriptions including direct line seats, technical interventions, governance configuration, and strategic relationship management.
- Custom Integrations & Development: Custom API development and integration services connecting Bitrix24 to ERPs, marketing tools (RD Station, Meta Ads), and third-party applications, including native app development within Bitrix24.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic - Ideal for small sales teams (5 users) |
| Subscription | Monthly | Standard - Covers all team needs (50 users) |
| Subscription | Monthly | Professional - Automation for organizations (100 users) |
| Subscription | Monthly | Enterprise - Digital transformation for large companies (250+ users) |
| Subscription | Monthly | Connect Link - Basic support bridge |
| Subscription | Monthly | Connect Essential - Monthly quota with full governance |
| Subscription | Monthly | Connect Exclusive - Strategic partnership level |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Yolone product offering
Product offeringCore offering
Yolone is the official Gold Partner of Bitrix24 in Brazil, reselling Bitrix24 CRM licenses and providing implementation consulting, custom integrations (including WhatsApp, ERP, and marketing tools), and ongoing technical support plans. The company sells licenses (Basic, Standard, Professional, Enterprise) with local Brazilian invoicing and delivers scoped implementation projects (Basic, Avance, Custom) plus recurring Connect support subscriptions.
Product overview
Yolone is a Gold Partner of Bitrix24, offering a portfolio of products and services centered on the Bitrix24 CRM platform. The core offering consists of Bitrix24 licenses (with four plans: Basic, Standard, Professional, Enterprise) sold with local Brazilian billing and strategic onboarding. Yolone's service portfolio includes: (1) Projetos Yolone – custom implementation consulting with three scope levels (Basic, Avance, Custom) covering process mapping, configuration, automation, training, and go-live support; (2) Yolone Connect – continuous support and evolution plans at three tiers (Link, Essential, Exclusive) providing ongoing governance and technical intervention; and (3) APIs & Custom Integrations – bespoke development connecting Bitrix24 to ERPs (Totvs, SAP, Conta Azul, Omie) and marketing tools (RD Station, Meta Ads). The add-on product ChatApp provides official WhatsApp integration for the CRM, enabling multi-agent support on a single number with full conversation history saved in Bitrix24.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Connected multiple business areas (commercial, customer success, project management, helpdesk) into single integrated platform replacing 7 disconnected tools
- +3 more outcomes
Companies that use Yolone
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
Yolone technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability1 record
Feature4 records
Yolone partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Bitrix24 (Gold Partner)flagshipYolone is the official Gold Partner (highest certification level) of Bitrix24 in Brazil, authorized to sell licenses, implement the platform, and provide ongoing support. As Gold Partner, Yolone has maximum technical authority for complex Bitrix24 implementations, confirmed by international Best Implementation Project awards in 2023 (1st place) and 2024 (2nd place).
Scale indicators5 records
Recent moves8 records
Expansion highlights4 records
Yolone competitors and assessment
Company assessmentDirect peers
- BRLink: Brazilian Salesforce consultancy and implementation partner offering similar CRM deployment, customization, and managed services to enterprise clients in Brazil, competing for the same customer budget.
- Piperline: Brazilian Salesforce consulting partner providing CRM implementation and integration services, operating with the same go-to-market motion (consultative enterprise sales, certified partner status) as Yolone but focused on the Salesforce ecosystem.
Broad incumbents
- TOTVS: Largest Brazilian enterprise software company, offering ERP and increasingly CRM-adjacent platforms. Yolone integrates Bitrix24 with TOTVS ERP systems for clients, positioning TOTVS as both a partner and a potential competitor for end-to-end operational software deals.
- RD Station: Leading Brazilian marketing automation and SMB CRM platform. Yolone integrates Bitrix24 with RD Station for lead funneling, making RD Station a complementary technology but also a competing CRM destination for smaller Brazilian companies.
- HubSpot: Global CRM and inbound marketing platform with growing Brazilian presence and Solutions Partner network. Targets overlapping mid-market and enterprise buyers and competes for the same CRM budget Yolone addresses with Bitrix24.
- Bitrix24: The platform vendor whose CRM software Yolone implements and resells. As the incumbent product owner, Bitrix24 controls partner economics, feature roadmaps, and certification tiers, making it the most important non-direct comparable for Yolone's business model.
- Salesforce: Global CRM leader with significant operations in Brazil and a large partner ecosystem. Represents the largest competitive threat to Bitrix24 (and therefore to Yolone) in the Brazilian enterprise CRM market.
- Pipedrive: Global sales CRM with established operations in Brazil, often positioned for SMBs and mid-market sales teams — a segment where Yolone also deploys Bitrix24. Competes for the same lead-management and sales-funnel wallet.
Emerging players
- Conta Azul: Brazilian SaaS platform providing management and basic CRM functionality to SMBs. Targets a similar small-business customer segment in Brazil and represents a potential substitute for entry-level Bitrix24 deployments.
- Omie: Brazilian cloud ERP and management platform with growing SMB and mid-market presence. Yolone integrates Bitrix24 with Omie for clients, positioning Omie as both a partner and a broader-suite alternative for operational software buyers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Yolone social profiles
Digital presenceYolone compliance and trust
Trust signalCompliance2 records
Yolone financial estimates
Financial estimateRevenue estimate
Valuation estimate
Yolone leadership team
Management profileNumber of profiles
Profiles1 record
Yolone funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Yolone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Yolone
What does Yolone do?
Yolone is the official Gold Partner of Bitrix24 in Brazil, reselling Bitrix24 CRM licenses and providing implementation consulting, custom integrations (including WhatsApp, ERP, and marketing tools), and ongoing technical support plans. The company sells licenses (Basic, Standard, Professional, Enterprise) with local Brazilian invoicing and delivers scoped implementation projects (Basic, Avance, Custom) plus recurring Connect support subscriptions.
Is Yolone a public or private company?
Yolone is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Yolone founded?
Yolone was founded in 2024. It employs 1 to 10 people.
Where is Yolone based?
Yolone is headquartered in São Paulo, Brazil, in the Latin America region.
How does Yolone make money?
Four revenue lines are on record. Bitrix24 License Sales are the primary driver. The others are implementation Projects, connect Plans (Sustentation) and custom Integrations & Development.
Who are Yolone's main competitors?
Direct peers on record are BRLink and Piperline. Broad incumbents are TOTVS, RD Station, HubSpot, Bitrix24, Salesforce and Pipedrive. Emerging players are Conta Azul and Omie.
Does Yolone have an API?
Yes. Yolone develops custom integrations and APIs to connect Bitrix24 to third-party software ecosystems. The company states: 'Se o seu software possui uma API, nós conseguimos conectá-lo' (If your software has an API, we can connect it). They offer APIs and custom development services to extend Bitrix24 functionality, including connecting ERPs (Totvs, SAP, Conta Azul, Omie), marketing tools (RD Station, Meta Ads), and building native applications within the Bitrix24 interface. The API services are delivered as part of their consulting and integration offerings rather than a standalone public API product.