Backoffice

What Backoffice does

Backoffice is a Vilnius-based SaaS company that operates a workforce management platform purpose-built for the hospitality industry. Founded in 2025 by Erikas Pakėnas and Denis Stech, the company serves restaurants, cafes, bars, and multi-location hospitality groups in Lithuania with an integrated system for shift scheduling, time tracking, employee records, document management with electronic signature, task management, and performance motivation.

The platform is delivered as a cloud-based, mobile-first application composed of five interconnected modules — Staff, Scheduling, Documents, Tasks, and Motivation. It integrates with point-of-sale systems (Syrve/iiko), accounting software (B1.lt/SAP Business One), Google Business Profile, Slack, and uses Smart-ID and Mobile-ID for legally binding e-signatures. The system is GDPR-compliant, hosted in the EU, and embeds Lithuanian labor law compliance into default workflows; higher pricing tiers add AI rota recommendations (Pro) and an AI assistant plus 15-minute POS synchronization (Elite). Revenue is generated through a location-based subscription model priced at €79 to €299 per month per location, with a permanent free tier for single-location businesses with up to 10 employees.

As of mid-2026, Backoffice reported 40+ active venues and approximately 500 registered users across Lithuania, and closed a €150,000 seed round in May 2026 from Baltic venture funds FIRSTPICK and Lost Astronaut. The capital is earmarked for product development and a planned expansion into broader European markets, executed through a hybrid go-to-market combining product-led self-serve onboarding with a sales-assisted motion for mid-market and multi-location operators.

Name

Backoffice

Legal name

UAB Backoffice Solutions

Website

https://backoffice.lt

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Hospitality Workforce Management Software

NAICS

Payroll Services (541214)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

akta.pro secondary industries

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Employee Onboarding & Offboarding Administration (BPAAAIAA)

Keywords

• Workforce management software
• Hospitality operations platform
• Employee scheduling software
• Time tracking software
• Shift management platform

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Subscription SaaS (Location-based): Monthly or annual subscription fees charged per location with tiered plans (Free, Core €79/mo, Pro €169/mo, Elite €299/mo). Additional location fees apply. Annual billing offers 2 months savings.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Backoffice provides a cloud-based, mobile-first workforce management SaaS platform built specifically for hospitality businesses such as restaurants, cafes, bars, and hotels. The platform consolidates employee records, shift scheduling, time tracking, document management with e-signature, task management, and employee motivation into one unified system with live labor cost visibility. Pricing is per location (not per employee), and the platform integrates with POS systems, accounting software, and communication tools to replace fragmented tools like spreadsheets and messaging apps.

Product overview

Backoffice is a workforce management platform designed specifically for the hospitality industry (restaurants, cafes, bars, and hotels), positioned as a hospitality operations operating system. The platform consists of a unified core system with five integrated modules: Staff (workforce/HR management), Scheduling (time tracking and rota management), Documents (contracts and e-signatures), Tasks (shift work and project management), and Motivation (gamification and performance tracking). The product is sold through four pricing tiers — Free, Core (€79/month), Pro (€169/month), and Elite (€299/month) — with per-location rather than per-employee billing. Higher tiers unlock AI-powered features (AI rota recommendations in Pro, AI assistant in Elite), POS synchronization, multi-location management, and advanced integrations with accounting software (B1). The platform competes by consolidating the multiple fragmented tools (scheduling spreadsheets, messaging apps, payroll exports, document folders) typically used by hospitality businesses into a single centralized system.

Differentiator

Problem solved

Functional benefit

Products and services

• Staff (Workforce Management) Centralized employee database module providing a single source of truth for staff records. Consolidates roles, contracts, access permissions, skills, dates, and sales context into live employee profiles that stay tied to one person throughout their employment lifecycle. Designed for hospitality operators managing venue teams.
• Scheduling (Rota / Time Tracking) Shift scheduling and time tracking module that builds schedules with visible labor cost. Enables managers to build weeks, handle swap requests, track attendance, and see budget drift before payroll closes. Includes mobile shift clock-in, overtime tracking, and AI rota recommendations on higher tiers.
• Documents Document management and e-signature module. Generates documents from existing Word templates, sends them for electronic signature using Smart-ID or Mobile-ID, and automatically files signed PDFs back to the correct employee record.
• Tasks Task management module for shift work, projects, and recurring to-do lists. Assigns tasks by role or person, enables setting recurring jobs once, and allows viewing the week from list, board, or calendar views.
• Motivation Gamification and employee motivation module. Tracks performance based on POS sales data through achievement levels, goals, bonuses, and recognition. Makes promotion criteria visible to both managers and teams, with optional leaderboards.

Quantifiable outcome

• Replaces 5+ tools costing €200–400 combined with a single platform
• +2 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered integration partner and core infrastructure.

• Syrve/iikointegration partnerTechnology or IntegrationPoint-of-sale system integration for restaurants, enabling sales data sync for labor cost analysis and time tracking verification.
• B1.lt (SAP Business One)integration partnerTechnology or IntegrationAccounting software integration available on Pro and Elite tiers, enabling accounting synchronization and payroll export.
• Google Business Profileintegration partnerTechnology or IntegrationBidirectional integration for schedule synchronization and location management.
• Slackintegration partnerTechnology or IntegrationCommunication tool integration for team notifications and alert delivery.
• Smart-ID / Mobile-IDintegration partnerTechnology or IntegrationLithuanian e-signature solutions integrated for legally binding contract signing within the platform, compliant with Lithuanian labor law.
• Stripecore infrastructureTechnology or IntegrationPayment processing provider for subscription billing, invoicing, and payment collection.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Personio: European HR, payroll, and workforce management SaaS focused on SMB and mid-market; overlaps on the HR/payroll compliance layer of Backoffice's offering, particularly for European expansion.

Direct peers

• When I Work: Shift-based employee scheduling and time tracking SaaS for hourly workforces, with strong adoption in restaurants and retail; directly competitive on the core scheduling, mobile clock-in, and team communication features.
• Homebase: SMB-focused scheduling, time tracking, hiring, and team communication app widely used by restaurants and retailers; overlaps Backoffice's PLG-led approach to small hospitality venues and the free-tier GTM motion.
• 7shifts: Restaurant-focused employee scheduling and team management SaaS with time tracking, labor cost tools, and POS integrations; directly overlaps Backoffice's hospitality scheduling, time tracking, and labor-cost visibility use cases.
• Planday: Shift planning and employee engagement SaaS strong in European hospitality and retail; directly comparable as a European-focused scheduling and workforce management competitor.
• Sling: Shift planning, labor cost management, and team communication tool built specifically for restaurants and hospitality; directly comparable on scheduling, labor cost, and team messaging functionality.
• Connecteam: All-in-one employee app for deskless workforces covering scheduling, time tracking, tasks, and internal communication; directly comparable to Backoffice's unified mobile-first platform for hourly hospitality staff.
• Deputy: Workforce management SaaS covering scheduling, time tracking, and labor compliance across multiple verticals including hospitality, retail, and healthcare; comparable platform scope and SMB/mid-market positioning.

Broad incumbents

• Toast: End-to-end restaurant platform combining POS, payroll, scheduling, and team management; a broad incumbent that bundles a workforce management module competing with Backoffice inside restaurants.
• Lightspeed Restaurant: Cloud POS and restaurant operations suite with workforce and inventory features; a broad incumbent offering overlapping scheduling and labor tools as part of a larger hospitality platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61581401220217
• LinkedInlinkedin.com/company/backoffice-lithuania
• Instagraminstagram.com/backoffice.lt

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Backoffice