What Infocare Solutions does

Infocare Solutions (legally Infocare Systems Limited, NZBN 9429035619284) is a privately-held New Zealand software company founded in 2003 that builds a cloud-based, API-first SaaS platform for administering Early Childhood Education (ECE) services. The platform centralises enquiry management, waitlists, enrolments, occupancy tracking, billing and invoicing, attendance and roll-call, staff rostering, and family communication across a single-centre and multi-site operator base, and includes purpose-built modules: Childcare CRM (enquiry-to-enrolment pipeline), GoEnquiry! (web enquiry capture), GoText! (pay-as-you-go SMS at $0.10+GST per text), GoMobile! (iOS/Android staff app), and ParentPortal (free family access). It is differentiated by deep integration with the NZ Ministry of Education Early Learning Information (ELI) system, compliance with Sections 144A and 313 of the Education Act, ECE funding-handbook claim workflows, and integration with Xero, MYOB, and six NZ payroll platforms plus compliance tools (1Place, SafetyNest, GOSH).

The business is monetised through per-service subscriptions at $169/month (monthly) or $149/month on annual contracts (excl. GST), free data migration from prior systems, and usage-based SMS revenue, with fixed 12-month auto-renewing terms and local NZ phone and email support. Customer acquisition is sales-led via "Request a Demo" on the website and is supplemented by partner referrals from StaffSync, ChildcareNow, Hopscotch Digital, and others, with marketing presence across YouTube, Facebook, Instagram, LinkedIn, webinars, blog content, and ECE industry events. The company claims 2,000+ ECE services as customers (more than any other NZ childcare administration software), 99.99% uptime, 100,000+ monthly SMS through GoText, 100,000+ annual bookings via ChildcareNow, and StaffSync's 10,000+ teachers and 500,000+ job placements supporting its staffing integrations. Hosting providers are required to hold ISO 27001 certification and Infocare's systems are managed to an ISO 9001-compliant process.

Operations are NZ-only with headquarters in Albany, Auckland, and a headcount of 1–10 employees, indicating a bootstrapped, capital-light operating model. No funding rounds, acquisitions, parent company, or institutional investors are disclosed; product investment is evidenced by a continuous V4.x release cadence (V4.10 in July 2022 through V4.22.1 in June 2026) covering regulatory updates, pay-parity reporting, 2FA, electronic signatures, WINZ/MSD subsidy uploads, and a forthcoming interface redesign.

Name

Infocare Solutions

Legal name

Infocare Systems Limited

Website

https://infocaresolutions.co.nz

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Infocare Solutions is a New Zealand cloud-based SaaS company, founded in 2003, that provides administration and management software for early childhood education centres, serving 2,000+ ECE services with billing, enrolment, MoE compliance, and family-communication tools.

Ownership category

akta.pro rank

Product category

Childcare Management Software

NAICS

Educational Support Services (61171)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Data Reporting & Outcomes Measurement for Regulators/QRIS (EDACAKAM)

akta.pro secondary industry

Child-to-Staff Ratio & Staffing Compliance Monitoring (EDACAKAG)

Keywords

• Childcare management software
• ECE administration platform
• Childcare centre billing
• Early learning enrollment
• ECE parent communication

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Core Software Subscription: Monthly or annual subscription pricing per childcare service. Includes standard administration software, local phone and email support, initial training, API links, and parent portal. Additional optional features available.
2. GoText SMS Service: Pay-as-you-go SMS/text messaging at $0.10+GST per text. Volume-based usage revenue.
3. Data Migration: Free data migration from previous systems included with subscription.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Infocare Solutions provides a cloud-based, all-in-one childcare management platform for New Zealand Early Childhood Education (ECE) services. The subscription product bundles centre administration, enrolment, attendance, billing, staff management, whānau communication (portal, mobile app, SMS), and Ministry of Education (ELI) compliance reporting, with optional Xero accounting integration. It is sold as a per-service monthly subscription to licensed ECE centres and kindergarten groups.

Product overview

Infocare Solutions is a unified childcare management platform built specifically for New Zealand's Early Childhood Education sector. The core platform provides comprehensive childcare administration, staff management, and family communication capabilities. Key integrated modules include Childcare CRM (enquiry, waitlist, enrolment, and occupancy management), GoDigital suite (GoEnquiry for web enquiries, GoMobile for mobile attendance tracking, GoText for SMS communication), and ParentPortal for family access. The platform integrates with Xero for accounting and multiple payroll providers. Priced at $169/month per service (excl GST) or $149/month annual, with free data migration included.

Differentiator

Problem solved

Functional benefit

Brands

• GoText!: Text messaging feature allowing childcare centres to reach contacts and staff immediately via SMS.
• GoEnquiry!
• GoMobile!
• ParentPortal

Products and services

• Infocare Childcare Management System The flagship subscription platform for NZ Early Childhood Education services, bundling centre administration, enrolment, attendance, billing, staff management, parent/whānau communication, and Ministry of Education (ELI) compliance reporting in one cloud application. Sold as a per-service monthly subscription ($169/month Standard, $189/month Plus) to licensed ECE centres and kindergarten groups.
• Childcare CRM A comprehensive all-in-one student management system for childcare centres, combining enrolment, enquiry, and student tracking with parent communication. Designed for ECE services that want a unified child-relationship view spanning first enquiry through attendance and family history.
• GoEnquiry! Enquiry management tool for childcare centres that captures, tracks, and converts prospective-parent enquiries, with centralized enquiry history and conversion reporting. Included with the Infocare subscription.
• GoText! Integrated SMS gateway for parent/whānau communication. Free text messages are included based on the number of services, with additional texts charged at $0.10 + GST per SMS (a 10% revenue share is offered when used across multiple centres).
• GoMobile! Mobile app for ECE centre staff to take attendance, record notes, and update whānau in real time from a phone or tablet. Available on iOS and Android, included with the Infocare subscription.
• ParentPortal Online portal for parents/whānau to view their child's attendance, learning stories, photos, invoices, and updates online. Included with the Infocare subscription.
• Childcare Admin Centre administration module covering enrolments, attendance, billing, and reporting — including MoE ELI submissions, 20-Hour ECE, and Childcare Subsidy tasks. Built for NZ ECE services and bundled into the Infocare subscription.
• Staff Management Module for ECE centre staff management, including staff records, rostering, and people operations tied to the centre's database. Included with the Infocare subscription.
• Family Communication Parent/whānau engagement module combining ParentPortal, GoMobile!, GoEnquiry!, and GoText! to keep families informed of their child's day, attendance, and learning. Included with the Infocare subscription.
• Xero Integration Integration connecting Infocare's billing and invoicing data with Xero accounting software, allowing ECE operators to sync financial records and reduce duplicate data entry.

Quantifiable outcome

• 99.99% uptime reliability
• +3 more outcomes

Named customers10 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core, major and minor.

• XerocoreTechnology or IntegrationXero is a world-leading online accounting software integration. Infocare's full Xero integration allows childcare centres to automatically import bank transactions, send invoice reminders, and synchronise payments between systems. Invoices committed in Infocare are automatically sent to Xero for accounting.
• 1Place ChildcarecoreTechnology or Integration1Place Childcare provides compliance monitoring and performance tracking tools. Integrates with Infocare via API to keep data consistent and save admin time. Helps services monitor incident forms, checklists, and real-time compliance visibility.
• ChildcareNowmajorTechnology or IntegrationAustralia/New Zealand's largest mobile childcare booking app. Connects with Infocare to automatically promote centre vacancies and enable 24/7 bookings. Over 100,000 bookings made each year through the platform.
• EzypaycoreTechnology or IntegrationAll-in-one payment solutions provider for childcare billing, customer service, and credit control. Increases cashflow and improves family relationships through automated direct debit payments across multiple sites, payment methods, and currencies.
• StaffSyncmajorTechnology or IntegrationComplete staffing solution that automates rosters, managers payroll, and finds casual staff. Linked to most major payroll providers. Access to database of over 10,000 teachers. Over 900 centres and schools rely on StaffSync with 500,000+ casual and permanent job placements each year.
• Hopscotch DigitalminorGTM or Marketing PartnerDigital marketing agency specialising in childcare sector. Provides web design, social media, content, video production, marketing strategies, and digital advertising for childcare centres. Specialist in competitor and location analysis.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Kindyhub: Australia-based ECE management software serving long day care, preschool, and OSHC operators. Regional peer operating in adjacent geography with similar regulatory framework to NZ ECE sector.

Broad incumbents

• Brightwheel: US-headquartered ECE management platform with significant venture funding and broad feature coverage. Broad incumbent in the same vertical SaaS space but at substantially larger scale and broader geographic reach.
• Procare Solutions: US-based childcare management software provider with a longer history serving centre-based providers. Broad incumbent with overlapping administration, billing, and family communication features for ECE operators.
• Xplor: Global SaaS platform with ECE/childcare management offerings alongside education, fitness, and lifestyle verticals. Broad incumbent with overlapping centre administration functionality and larger international footprint.

Others

• ChildcareNow: Australia/NZ's largest mobile childcare booking app that integrates with Infocare. Ecosystem partner rather than direct competitor; comparable in adjacent booking and parent-engagement capabilities.

Direct peers

• Famly: Denmark-based childcare management platform covering attendance, billing, parent communication, and curriculum planning. Direct peer as full-suite ECE administration SaaS competing in a similar vertical market.
• Storypark: New Zealand-founded ECE documentation, learning story, and family engagement platform. Direct peer operating in the same NZ ECE software market with overlapping family communication and centre workflow capabilities.
• Educa: New Zealand-founded ECE parent communication and documentation platform serving centres globally. Direct peer in NZ ECE software with overlapping parent engagement, documentation, and centre administration capabilities.
• Kangarootime: US-based childcare centre management platform with enrolment, billing, attendance, and family engagement features. Direct peer in vertical ECE SaaS with comparable feature set and SMB-focused go-to-market.
• Lillio (formerly HiMama): Canada-based ECE management platform offering enrolment, billing, parent communication, and daily reports. Direct peer in vertical ECE administration SaaS targeting centre-based early childhood education operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC0594MFnxZq6HF63uyBsyEA/videos
• Facebookfacebook.com/Infocare.nz
• LinkedInlinkedin.com/company/infocare-systems
• Instagraminstagram.com/infocare_solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocare Solutions