Waffer
- Company typePrivate
- Founded2025
- HeadquartersMountain View, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Waffer firmographics
Firmographics- Name
- Waffer
- Legal name
- TakeCareOS
- Website
- https://waffer.ai
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Waffer industry classification
Industry- Product category
- Home Care Management Software
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Management & Population Health Program Administration (HLAEALAG)
- akta.pro secondary industries
- Government Program Administrative Services (Medicare/Medicaid ASO/TPA) (HLAEALAO), Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where Waffer is headquartered
LocationHeadquarters
- HQ city
- Mountain View
- HQ country
- United States
- HQ region
- North America
Markets served
Waffer business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription: The primary revenue stream is subscription-based licensing of the AI-powered care management platform. The platform handles rostering, shifts, CRM, notes, messaging, invoicing, timesheets, and compliance for home care agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Platform subscription with full feature access |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Waffer product offering
Product offeringCore offering
TakeCareOS is an AI-powered care management platform that consolidates rostering, shifts, CRM, notes, messaging, invoicing, timesheets, GPS clock-in/out, incident reporting, and compliance into a single conversational system for home care, aged care, and disability services agencies. It supports both US Medicaid HCBS and Australian NDIS compliance frameworks, and uses a natural language AI assistant (Ask Atlas) to let agencies delegate administrative tasks in plain English.
Product overview
TakeCareOS is a single unified AI-powered care management platform designed for home care and disability services agencies. It consolidates all agency operations—including roster scheduling, participant CRM, team messaging, timesheets, invoicing, compliance management, GPS clock-in/out, incident reporting, and staff credential tracking—into one integrated system. The platform features a conversational AI interface (Ask Atlas) that allows users to delegate tasks in plain English, AI-powered documentation automation (shift summaries, form filling, report drafting), and integrations with major accounting platforms (Xero, MYOB, QuickBooks). The platform supports Medicaid HCBS (US) and NDIS (Australia) compliance frameworks.
Differentiator
Problem solved
Functional benefit
Products and services
- TakeCareOS Platform AI-powered care management platform that consolidates rostering, shifts, CRM, notes, messaging, invoicing, timesheets, GPS clock-in/out, incident reporting, and compliance into a single conversational system for home care, aged care, and disability services agencies. Supports NDIS (Australia) and Medicaid HCBS (US) compliance frameworks with native integrations to Xero, MYOB, and QuickBooks.
Quantifiable outcome
- Most agencies are operational within 2 weeks
Companies that use Waffer
Customer profileSegments3 records
Ideal customer profiles3 records
Waffer technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability11 records
Feature8 records
Waffer partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Xerocore
- MYOBcore
- Google / Microsoft / Nvidiaminor
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Waffer competitors and assessment
Company assessmentDirect peers
- ShiftCare: ShiftCare is a home care scheduling and management platform popular with smaller disability and aged care providers. It offers similar rostering, invoicing, and care-note features and overlaps with TakeCareOS's target customers in Australia.
- HHAeXchange: HHAeXchange is a home care platform tightly integrated with state Medicaid agencies and managed care plans for EVV, billing, and compliance. It is a primary competitor in the Medicaid HCBS market that TakeCareOS explicitly targets.
- CareSmartz360: CareSmartz360 is an AI-powered home care management platform offering scheduling, billing, caregiver management, and family portals. It competes head-to-head with TakeCareOS for AI-led documentation and Medicaid-compliant workflows.
- AlayaCare: AlayaCare is a cloud-based home and community care management platform that combines scheduling, billing, clinical documentation, and back-office workflows. It directly competes with TakeCareOS for home care and disability service agencies, with similar AI-assisted documentation ambitions.
- Axxess: Axxess provides home health, hospice, and home care software with strong US regulatory integrations and a large agency customer base. It is a comparable SaaS platform competing in TakeCareOS's core US home care segment.
- WellSky Personal Care (formerly ClearCare): WellSky Personal Care is a widely deployed home care management platform used by personal care and home health agencies for scheduling, EVV, billing, and CRM. It is the most entrenched incumbent in the US private-duty and Medicaid personal care segment that TakeCareOS targets.
- MatrixCare (by ResMed): MatrixCare provides EHR and care management software for skilled nursing, senior living, and home care. Its home care and personal care modules overlap directly with TakeCareOS's roster, documentation, and invoicing capabilities.
- Brightree (by ResMed): Brightree is a leading home health and hospice software platform, now part of ResMed, used by agencies for clinical documentation, billing, and patient management. It is a deep competitor in the US home and community-based services space TakeCareOS addresses.
Broad incumbents
- Netsmart Technologies: Netsmart is a large post-acute and behavioral health EHR vendor with home and community care modules. It is a broader incumbent with deeper resources than TakeCareOS, competing indirectly for the same regulated agency customers.
Regional players
- Birdie: Birdie is a UK-based home care technology platform that combines rostering, care notes, and family communication. It is a comparable AI-led home care platform but operates in a different geography than TakeCareOS's US and Australian focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Waffer social profiles
Digital presenceWaffer compliance and trust
Trust signalCompliance1 record
Waffer financial estimates
Financial estimateRevenue estimate
Valuation estimate
Waffer leadership team
Management profileNumber of profiles
Waffer funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Waffer M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Waffer
What does Waffer do?
TakeCareOS is an AI-powered care management platform that consolidates rostering, shifts, CRM, notes, messaging, invoicing, timesheets, GPS clock-in/out, incident reporting, and compliance into a single conversational system for home care, aged care, and disability services agencies. It supports both US Medicaid HCBS and Australian NDIS compliance frameworks, and uses a natural language AI assistant (Ask Atlas) to let agencies delegate administrative tasks in plain English.
Is Waffer a public or private company?
Waffer is a private company. It is classified as venture growth investor backed and is currently operating.
When was Waffer founded?
Waffer was founded in 2025. It employs 1 to 10 people.
Where is Waffer based?
Waffer is headquartered in Mountain View, United States, in the North America region.
How does Waffer make money?
One revenue line is on record: platform Subscription.
Who are Waffer's main competitors?
Direct peers on record are ShiftCare, HHAeXchange, CareSmartz360, AlayaCare, Axxess, WellSky Personal Care (formerly ClearCare), MatrixCare (by ResMed) and Brightree (by ResMed). Netsmart Technologies is listed as a broad incumbent. Birdie is listed as a regional player.
Does Waffer have an API?
No public API is recorded for Waffer.
What industry is Waffer in?
Waffer's product category is Home Care Management Software. Its primary akta.pro industry code is HLAEALAG, Care Management & Population Health Program Administration, with a secondary code of HLAEALAO, Government Program Administrative Services (Medicare/Medicaid ASO/TPA). Its NAICS code is 624120 and its SIC code is 7372.