Bharosa Community Services

What Bharosa Community Services does

Bharosa Community Services Pty Ltd is a privately held, NDIS-registered disability support provider headquartered in Brisbane, Queensland, with a secondary office in Hobart, Tasmania. The company delivers a comprehensive suite of disability services to NDIS participants aged 18-65 across Queensland and Tasmania, spanning Core Supports (personal activities, community access, transport, household tasks, high-intensity daily personal activities, and group/centre-based activities), Home and Living Options (Supported Independent Living, Short and Medium Term Accommodation, Individualised Living Option, and SIL/SDA properties), Community Nursing Care, and Support Coordination. Service delivery is led by qualified support workers with clinical oversight from a Clinical Nursing Coordinator and Director (Rubina) and a Team Leader (Ujwal), enabling the provider to handle complex, high-acuity participants in addition to routine personal care.

The business model is a recurring, government-funded services model: revenue is generated by billing against NDIS participant plans at rates aligned with the NDIS Pricing Arrangements and Price Limits, with higher rates for high-intensity supports, weekends, and public holidays. Customer acquisition is sales-led, driven by an online referral portal, free consultations, content marketing, social media, and participation in community events such as NAIDOC Week and disability expos. The company emphasizes culturally responsive support teams, with particular focus on Aboriginal and Torres Strait Islander communities, and positions its clinical governance and person-centred care model as its principal differentiators in a fragmented NDIS provider market.

Operationally, Bharosa runs a small team (1-10 employees disclosed) with direct service delivery to participants' homes, communities, and the company's own SIL properties. It is a registered provider with the NDIS Quality and Safeguards Commission and serves NDIA-managed, plan-managed, and self-managed participants. There is no public revenue disclosure, no external funding, no M&A activity, and no disclosed technology platform beyond a website, an online referral form, and a staff training LMS.

Name

Bharosa Community Services

Legal name

Bharosa Community Services Pty Ltd

Website

https://bharosa.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Bharosa Community Services is a privately held, NDIS-registered disability support provider based in Brisbane, delivering personal care, community nursing, SIL/STA/MTA housing, and support coordination to NDIS participants aged 18-65 across Queensland and Tasmania.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

Keywords

• Disability support services
• NDIS registered provider
• Supported independent living
• Community nursing care
• Personal care assistance

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. NDIS Funded Disability Support Services: Bharosa generates revenue through providing NDIS-funded disability support services including personal care, household assistance, transport, nursing, SIL, STA/MTA, and support coordination. Services are funded through participant NDIS plans under Core Supports, Capacity Building, and Capital Supports budgets.
2. Short & Medium Term Accommodation: STA provides accommodation, personal care, and meals for up to 28 days per year. MTA provides accommodation for up to 90 days per year (meals not included). Both are funded through NDIS plans.
3. Supported Independent Living (SIL): Ongoing support in shared or individual living arrangements, with 24/7 care options, funded through NDIS SIL allocations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Bharosa Community Services is a registered NDIS service provider delivering disability support services to participants aged 18-65 across Queensland and Tasmania. Its core offerings include personal care assistance, household task support, community and social access, transport, high-intensity daily personal activities, group/centre-based activities, community nursing care, supported independent living, short and medium term accommodation, individualised living options, SDA properties, and support coordination.

Product overview

Bharosa Community Services is a registered NDIS provider offering a comprehensive suite of disability support services across Queensland and Tasmania. Their portfolio consists of NDIS Core Supports (personal activities, transport, household tasks, community access, HIDPA, and group activities), Home and Living Options (SIL, STA/MTA, ILO, and SDA properties), Clinical Nursing Care, and Support Coordination. The service model integrates these offerings to provide participants aged 18-65 with tailored, flexible support packages—from occasional routine care to comprehensive 24-hour support packages—designed to promote independence, community participation, and individual wellbeing.

Differentiator

Problem solved

Functional benefit

Products and services

• Assist Personal Activities Personal care support including assistance with showering, dressing, grooming, and toileting to help NDIS participants maintain daily routines with dignity.
• Assistance with Social and Community Access Support to enable NDIS participants to participate in community activities, social events, recreational programs, and civic engagement for increased connection and wellbeing.
• Accessible Transport Services Transport assistance enabling NDIS participants to travel safely to appointments, work, social outings, and community activities.
• High Intensity Daily Personal Activities (HIDPA) Intensive, skilled assistance for NDIS participants with complex health and personal care needs including medication management, wound care, and specialized treatments, with clinical oversight by registered nurses.
• Group/Centre-Based Activities Structured group programs providing social engagement, skill development, and community connection in a supportive environment.
• Assistance in Household Tasks Help with cleaning, shopping, meal preparation, laundry, and other domestic activities to maintain a safe, healthy living environment for NDIS participants.
• Community Nursing Care Clinical care and health support services provided in NDIS participants' homes or community settings, including wound care and chronic condition management, delivered by registered nurses.
• Supported Independent Living (SIL) Ongoing support in shared or individual living arrangements with 24/7 trained support workers to maximize independence and safety for NDIS participants.
• Short & Medium Term Accommodation (STA/MTA) Temporary housing solutions for NDIS participants — STA for stays up to 28 days (includes accommodation, personal care, and meals) and MTA for stays up to 90 days (accommodation only) during transitions.
• Individualised Living Option (ILO) Flexible, participant-led living arrangements tailored to individual lifestyle preferences and support needs for NDIS participants.
• SIL/SDA Properties Specialist Disability Accommodation properties including High Physical Support and Improved Liveability homes for NDIS participants with complex housing needs.
• Support Coordination Expert guidance to help NDIS participants connect with the right services and maximize their NDIS plan funding and goals.

Quantifiable outcome

• Participants develop daily living skills and independence through capacity building support
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• NDIS (National Disability Insurance Agency)coreStrategic or Co-development PartnerBharosa is a registered NDIS provider, officially approved by the NDIS Quality and Safeguards Commission to deliver support services meeting national standards of care, safety, and quality. This is the foundational regulatory partnership enabling all service delivery.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Sunnyfield: NDIS-registered disability services organisation offering accommodation (SIL/SDA), daily living support, community participation, and respite. Closely comparable to Bharosa in product mix and customer cohort, with a similarly mission-driven, person-centred approach.
• Multicap: Queensland-based NDIS provider offering disability accommodation, day programs, therapy, and community participation. Strongly comparable to Bharosa given its QLD roots and similar service portfolio across high-intensity supports and SIL.
• Cerebral Palsy Alliance: NDIS-registered provider delivering disability services, therapy, and supported accommodation, particularly for clients with high physical support needs. Comparable to Bharosa in HIDPA and SIL offerings, with a stronger specialisation in physical disability.
• Achieve Australia: NSW and QLD NDIS provider offering supported independent living, day programs, community participation, and specialist disability accommodation. Comparable service portfolio to Bharosa, with overlapping geographic reach in QLD.
• Northcott: NDIS-registered provider delivering personalised disability services including SIL, accommodation, therapy, and community participation across NSW and QLD. Directly comparable to Bharosa's integrated NDIS service model, including supported independent living and core supports.
• AussieCare Disability Services: Smaller, multi-state NDIS-registered provider offering SIL, personal care, community participation, and support coordination across QLD and other states. Closely comparable to Bharosa in scale, service mix, and regional delivery model.

Emerging players

• Mable: Online marketplace platform connecting NDIS participants directly with independent support workers. Competes with Bharosa for self-managed and plan-managed participants, particularly in personal care and community access categories.
• Hireup: Tech-enabled NDIS platform for matching participants with support workers for personal care, community access, and domestic assistance. Represents a disruptive model that competes with traditional providers like Bharosa for self-managed participants.

Broad incumbents

• Aruma: One of Australia's largest NDIS-registered disability service providers, offering SIL, SDA, community participation, and support coordination across multiple states. Directly comparable to Bharosa's service categories but with national scale, capital backing, and a much broader participant base.
• Life Without Barriers: Large national NDIS and community services provider delivering disability support, out-of-home care, and mental health services. Overlaps with Bharosa across SIL, personal care, community access, and support coordination, but operates at vastly greater scale and geographic breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BharosaCommunityServices
• LinkedInlinkedin.com/company/bharosa-community-services
• Instagraminstagram.com/bharosacommunityservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bharosa Community Services