Keep Connected Psychology
Keep Connected Psychology is a private multidisciplinary mental health clinic in Brisbane offering evidence-based psychology, counselling, occupational therapy, and social work services to individuals, couples, families, NDIS participants, and corporate clients since 2009.
- Company typePrivate
- Founded2009
- HeadquartersBrisbane, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Keep Connected Psychology does
Keep Connected Psychology (KCPsych) is a private multidisciplinary mental health clinic located in Nundah, North Brisbane, Australia, established in 2009 and operating continuously from a single clinic site for over 15 years. The practice delivers evidence-based psychological, counselling, social work, occupational therapy, and family law–related services across in-person and telehealth channels to individuals (children aged 3+, adolescents, adults, seniors), couples, families, NDIS participants, DVA-eligible veterans, first responders, and corporate clients.
The service portfolio comprises 21+ offerings organised across three layers: clinical services (clinical psychology, counselling, couples therapy, child psychology, social work, online counselling, corporate wellbeing, family law/child protection), comprehensive assessments (cognitive, ADHD, ASD, learning, functional and parenting capacity), and ten evidence-based therapeutic modalities (CBT, DBT, Schema Therapy, ACT, CFT, EMDR, Motivational Interviewing, Art Therapy, Play Therapy, Circle of Security). The practice uses a secure booking platform (Halaxy), an online intake flow, and AI tooling limited to administrative documentation support under an AHPRA/Privacy Act 1988 compliance framework.
The business model is fee-for-service, with revenue generated across six streams: Medicare-rebated sessions under Mental Health Care Plans (gap fees ~$127–$135), private pay ($120–$280/session), NDIS capacity-building rates ($86.79–$232.99), private health insurance rebates, DVA no-gap referrals, and corporate wellbeing contracts. Go-to-market is referral-led (GP Mental Health Care Plans) supplemented by direct-to-consumer acquisition through the website, Instagram, phone, and self-serve online booking. Ownership sits with operating directors Cathy Hill and Vishal Chandani; the firm has no disclosed external funding, parent company, or M&A activity.
Keep Connected Psychology firmographics
Firmographics- Name
- Keep Connected Psychology
- Legal name
- Keep Connected Psychology and Therapies Centre
- Website
- https://kcpsych.com.au
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Keep Connected Psychology is a private multidisciplinary mental health clinic in Brisbane offering evidence-based psychology, counselling, occupational therapy, and social work services to individuals, couples, families, NDIS participants, and corporate clients since 2009.
- Ownership category
- akta.pro rank
Keep Connected Psychology industry classification
Industry- Product category
- Mental Health and Psychological Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Outpatient Mental Health & Counseling Clinics (HLAFABAC)
- akta.pro secondary industries
- General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA), Couples & Family Therapy Teletherapy Platforms (HLALAEAG)
Keywords
Where Keep Connected Psychology is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Keep Connected Psychology business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Medicare-Rebatable Psychology Services: Fee-for-service model where clients pay out-of-pocket costs (gap fees) and claim Medicare rebates. Rebates range from $87.25 to $145.25 per session depending on practitioner type. Up to 10 sessions per calendar year covered under Mental Health Care Plan.
- Private Pay Services: Full-fee services for clients without Medicare referrals, including provisional psychologist sessions at $120 and private social worker services at $215.
- NDIS Funding: Services funded through NDIS capacity building budgets at registered rates: General/Provisional Psychologist $232.99, Occupational Therapist $193.99, Therapy Assistant $86.79.
- Private Health Insurance: Clients with private health insurance can claim rebates for psychology sessions (item 100 initial, item 200 subsequent) depending on their level of cover.
- Corporate Wellbeing Services: Employee assistance programs, workshops, and coaching services for organisations delivered as professional services.
- DVA Referrals: Department of Veterans' Affairs referrals accepted at no out-of-pocket expense for eligible veterans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | General Psychologist - Medicare rebatable sessions |
| Subscription | Pay-as-you-go | Clinical Psychologist - Premium tier |
| Subscription | Pay-as-you-go | Provisional Psychologist - Entry tier |
| Subscription | Pay-as-you-go | Mental Health Social Worker |
| Subscription | Pay-as-you-go | Child Psychology Sessions |
| Unit Pricing | Pay-as-you-go | NDIS - General/Provisional Psychologist |
| Unit Pricing | Pay-as-you-go | NDIS - Occupational Therapist |
| Unit Pricing | Pay-as-you-go | NDIS - Therapy Assistant |
| Unit Pricing | Pay-as-you-go | Circle of Security - NDIS |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Keep Connected Psychology product offering
Product offeringCore offering
Keep Connected Psychology operates a multidisciplinary psychology and therapies clinic in Nundah, North Brisbane, delivering evidence-based psychological assessments, counselling, and therapeutic interventions to individuals, couples, families, children, and organisations. Services are delivered through in-person sessions at the Nundah clinic and via telehealth, with funding pathways including Medicare rebates, NDIS, private health insurance, DVA, and private pay. The practice combines clinical psychology, social work, occupational therapy, and counselling with a broad range of therapeutic modalities.
Product overview
Keep Connected Psychology is a private multidisciplinary psychology clinic offering a comprehensive range of counselling and mental health services. The practice operates as a unified service platform combining Clinical Psychology Services, Counselling Services, Child Psychology Services, Social Work Services, Online Counselling (Telehealth), Corporate Wellbeing, and Family Law & Child Protection Services. The therapeutic toolkit includes evidence-based modalities such as CBT, DBT, Schema Therapy, ACT, CFT, EMDR, Motivational Interviewing, Art Therapy, Play Therapy, and Circle of Security. The practice also provides comprehensive Assessment Services covering cognitive, learning disabilities, ADHD, ASD, functional capacity, and parenting capacity evaluations, with NDIS support available for eligible participants.
Differentiator
Problem solved
Functional benefit
Products and services
- Clinical Psychology Services
- Counselling Services
- Couples Therapy
- Child Psychology Services
- Social Work Services
- Online Counselling Services
- Corporate Wellbeing Services
- Psychological Assessment Services
- Family Law and Child Protection Services
- ADHD Services
- NDIS Support Services
Quantifiable outcome
- Medicare rebates of up to $145.25 per session for clinical psychology
- +3 more outcomes
Companies that use Keep Connected Psychology
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles5 records
Keep Connected Psychology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature2 records
Keep Connected Psychology partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Keep Connected Psychology competitors and assessment
Company assessmentBroad incumbents
- BetterHelp: Global subscription-based online therapy platform offering accessible talk therapy. Comparable in therapy modalities (CBT etc.) and increasingly competing for the same self-pay individual therapy demand in Australia.
- headspace: National youth mental health foundation operating numerous centres offering free or low-cost psychology, counselling, and family support. Comparable in service types for adolescents and families, but operates at scale with government funding and is a referral competitor.
- Ramsay Health Care: Large Australian private healthcare operator including mental health inpatient and outpatient services. Provides broader context for valuation comparables and represents the bundled-care adjacent competitor to standalone private psychology.
Emerging players
- Benestar: Australian employee assistance program (EAP) and corporate wellbeing provider. Comparable in the corporate wellbeing/EAP service line that Keep Connected offers, though Benestar is a specialist, larger-scale EAP operator.
- Lysn: Australian online counselling and psychology platform connecting clients to therapists via telehealth. Comparable in modality and therapy modalities offered, but operates as a digital marketplace rather than a single clinic.
Direct peers
- Northside Psychology: Brisbane northside psychology clinic offering clinical and registered psychologists with Medicare rebates and NDIS services. Overlaps head-on with Keep Connected's North Brisbane catchment and core clinical offering.
- Brisbane Psychology Centre: Multidisciplinary psychology practice in Brisbane offering clinical psychology, assessments, and telehealth services to individuals, couples, and families. Directly comparable in service mix, Medicare/NDIS funding model, and Brisbane catchment.
- This Is Life Counselling: Australian counselling and psychology practice offering in-person and telehealth therapy, including couples and family therapy. Comparable service range and consumer-facing positioning.
- Mind Matters Psychology: Brisbane-based psychology practice offering clinical psychology, child psychology, couples therapy, and telehealth. Similar multidisciplinary model with comparable Medicare-rebate and private-pay revenue structure.
Regional players
- Clinical Psychology Adelaide (or equivalent Australian private practice group): Australian private psychology clinic with similar multidisciplinary clinician base and Medicare rebate model, but operating in a different geography (Adelaide). Comparable business model and client mix.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Keep Connected Psychology social profiles
Digital presenceKeep Connected Psychology compliance and trust
Trust signalCompliance3 records
Keep Connected Psychology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Keep Connected Psychology leadership team
Management profileNumber of profiles
Profiles4 records
Keep Connected Psychology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Keep Connected Psychology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Keep Connected Psychology
What does Keep Connected Psychology do?
Keep Connected Psychology operates a multidisciplinary psychology and therapies clinic in Nundah, North Brisbane, delivering evidence-based psychological assessments, counselling, and therapeutic interventions to individuals, couples, families, children, and organisations. Services are delivered through in-person sessions at the Nundah clinic and via telehealth, with funding pathways including Medicare rebates, NDIS, private health insurance, DVA, and private pay. The practice combines clinical psychology, social work, occupational therapy, and counselling with a broad range of therapeutic modalities.
Is Keep Connected Psychology a public or private company?
Keep Connected Psychology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Keep Connected Psychology founded?
Keep Connected Psychology was founded in 2009. It employs 11 to 50 people.
Where is Keep Connected Psychology based?
Keep Connected Psychology is headquartered in Brisbane, Australia, in the Oceania region.
How does Keep Connected Psychology make money?
Six revenue lines are on record. Medicare-Rebatable Psychology Services are the primary driver. The others are private Pay Services, NDIS Funding, private Health Insurance, corporate Wellbeing Services and DVA Referrals.
Who are Keep Connected Psychology's main competitors?
Broad incumbents on record are BetterHelp, headspace and Ramsay Health Care. Emerging players are Benestar and Lysn. Direct peers are Northside Psychology, Brisbane Psychology Centre, This Is Life Counselling and Mind Matters Psychology. Clinical Psychology Adelaide (or equivalent Australian private practice group) is listed as a regional player.
Does Keep Connected Psychology have an API?
No public API is recorded for Keep Connected Psychology.
What industry is Keep Connected Psychology in?
Keep Connected Psychology's product category is Mental Health and Psychological Services. Its primary akta.pro industry code is HLAFABAC, Outpatient Mental Health & Counseling Clinics, with a secondary code of HLALAEAA, General Mental Health Therapy Platforms (Talk Therapy). Its NAICS code is 621420 and its SIC code is 8090.