Lysn
Lysn, now operating as We Lysn under Spectrum.Life Australia, provides B2B digital mental health and online psychology services via video and phone consultations to insurers, employers, and universities across Australia and New Zealand.
- Company typePrivate
- Founded2016
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Lysn does
Lysn, now operating as We Lysn under Spectrum.Life Australia, is a Sydney-based digital mental health and wellbeing provider acquired by Ireland-founded Spectrum.Life in March 2026 as part of a three-company Australian market entry (alongside MindFit at Work in Melbourne and Valion Health in Sydney). Founded in 2016, the company delivers online psychology via video and phone consultations and broader mental health services to enterprise B2B clients. The platform provides tech-enabled 24/7 clinician-led triage and in-the-moment support as the front door to a stepped care model, multi-week connected care programs including Cancer Support and Renew Health Coaching, and a configurable technology platform with engagement, support, and reporting features for insurer, employer, and education-sector clients. Notable technical components include AI-enabled governance infrastructure targeted at clinical governance and quality assurance, and the platform holds ISO 9001 and ISO 27001 certifications.
The business operates on a B2B enterprise sales motion with subscription/recurring revenue across three primary verticals: insurers (AXA, Bupa, TAL, AIA), employers replacing traditional EAPs (Amazon, Microsoft), and universities extending campus counselling services (Oxford University and others). Pricing is quote-based and not publicly disclosed. Following acquisition, the combined Spectrum.Life Australia entity employs 35 staff with plans to add approximately 100 new clinical, digital, and operational roles over 12 months, backed by Enterprise Ireland for international expansion.
At the parent level, Spectrum.Life reports it supports 25M+ platform users globally, including 22M insurer members, 4,500 corporate clients, and 1.7M university employees and students across Australia, Ireland, the Gulf, New Zealand, and the UK. Disclosed outcome metrics include a 9-second average time to 24/7 support access, NPS above 82, 93% reduction in severe distress, and 72% reduction in absenteeism for employer clients. The acquisition-based entry into Australia, rather than organic expansion, indicates a strategy of absorbing established local clinical capacity and customer relationships to compress time-to-scale in a new geography.
Lysn firmographics
Firmographics- Name
- Lysn
- Legal name
- Spectrum.Life
- Website
- https://welysn.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- Lysn, now operating as We Lysn under Spectrum.Life Australia, provides B2B digital mental health and online psychology services via video and phone consultations to insurers, employers, and universities across Australia and New Zealand.
- Ownership category
- akta.pro rank
Lysn industry classification
Industry- Product category
- Digital Mental Health Platform
- NAICS
- Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)
- akta.pro secondary industry
- Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)
Keywords
Where Lysn is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Lysn business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Insurance Sector Services: Digital mental health and virtual care programs provided to insurers for their members, combining mental health services, virtual care programs and configurable technology solutions to improve member access, experience, outcomes and overall cost.
- Workplace Mental Health Services: 24/7 clinician-led mental health services for employers as a replacement for traditional EAP, keeping people in work and reducing avoidable absences.
- Education Sector Services: Student mental health support extending campus counselling services for universities to manage growing demand safely.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Lysn product offering
Product offeringCore offering
Lysn delivers online psychology and mental health services via video and phone consultations, combined with a configurable digital wellbeing platform for enterprise clients. Its offering centres on 24/7 clinician-led triage and in-the-moment support, multi-week connected care programs (including Cancer Support and Renew Health Coaching), and a platform with engagement, support, and reporting features sold to insurers, employers, and educational institutions on a subscription basis.
Product overview
Lysn operates as a digital mental health and wellbeing provider. Following Spectrum.Life's acquisition of We Lysn (Sydney), MindFit at Work (Melbourne), and Valion Health (Sydney), these brands now operate under the unified Spectrum.Life Australia platform. The combined offering integrates mental health services, virtual care programs, connected technology, and a configurable platform spanning insurance, workplace, and education segments.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Services
Quantifiable outcome
- 9 second average time to 24/7 support access
- +3 more outcomes
Companies that use Lysn
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Lysn technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Lysn partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights5 records
Lysn competitors and assessment
Company assessmentDirect peers
- Modern Health: Modern Health is a US-based global mental health platform serving employers and payers with therapy, coaching, and digital self-serve programs. It competes head-to-head with Lysn/Spectrum.Life for multinational employer RFPs and shares the B2B subscription model plus configurable platform approach.
- Spring Health: Spring Health is a US-based precision mental health platform serving employers and health plans with therapy, coaching, and medication management. It overlaps directly with Lysn's payer and employer proposition and is a relevant peer for benchmarking enterprise win rates and clinical outcomes.
- Lyra Health: Lyra Health is a US-based B2B mental health platform delivering therapy, coaching, and medication management to enterprise employer clients. It is a direct peer to Lysn/Spectrum.Life because both sell subscription-based mental health benefits to employers and payers, share a stepped-care delivery model, and compete for similar multinational accounts.
Broad incumbents
- Calm Health: Calm is a leading global mental wellbeing and meditation platform extending into employer B2B offerings (Calm Health). It competes with Lysn in the consumer and employer wellbeing segments but is not a specialist clinical mental health provider like Lysn.
- Teladoc Health: Teladoc Health is a global telehealth incumbent offering virtual care including mental health services to insurers, employers, and health systems. It is a broad incumbent peer that competes for the same payer and employer mental health budgets as Lysn but as part of a much wider virtual care portfolio.
- TELUS Health (LifeWorks): TELUS Health (which acquired LifeWorks) is a global incumbent in employee assistance programs, mental health, and wellbeing benefits. It is a broad incumbent peer given its overlap with Lysn's workplace EAP-replacement offering and its multinational enterprise footprint.
- Headspace Health: Headspace Health (formed via the Headspace–Ginger merger) is a large incumbent digital mental wellbeing platform combining a consumer app with B2B employer offerings. It overlaps with Lysn's employer and insurer propositions but operates at much broader consumer scale and brand recognition.
Regional players
- MindSpot Clinic: MindSpot Clinic is an Australian-funded digital mental health service providing assessment and therapist-delivered courses. It is a regional peer in the Australian online psychology market that Lysn historically served, although MindSpot is government-funded rather than commercial B2B.
- Eucalyptus (including Updoc and Pilot): Eucalyptus is an Australia-headquartered digital health group operating multiple telehealth brands including Updoc and Pilot covering men's health and mental health. It is a regional peer in Australian digital health with overlapping mental health offerings and similar B2C/B2B distribution to Lysn's insurer members.
Emerging players
- Sonder: Sonder is an emerging Australia/New Zealand-based workplace safety, wellbeing, and mental health platform serving employers. It overlaps with Lysn's workplace mental health proposition in the same geographic market and is a relevant emerging peer for local enterprise deals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Lysn social profiles
Digital presenceLysn compliance and trust
Trust signalCompliance2 records
Lysn financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lysn leadership team
Management profileNumber of profiles
Lysn funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lysn M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lysn
What does Lysn do?
Lysn delivers online psychology and mental health services via video and phone consultations, combined with a configurable digital wellbeing platform for enterprise clients. Its offering centres on 24/7 clinician-led triage and in-the-moment support, multi-week connected care programs (including Cancer Support and Renew Health Coaching), and a platform with engagement, support, and reporting features sold to insurers, employers, and educational institutions on a subscription basis.
Is Lysn a public or private company?
Lysn is a private company. It is classified as corporate owned and is currently acquired.
When was Lysn founded?
Lysn was founded in 2016. It employs 11 to 50 people.
Where is Lysn based?
Lysn is headquartered in Sydney, Australia, in the Oceania region.
How does Lysn make money?
Three revenue lines are on record. Insurance Sector Services are the primary driver. The others are workplace Mental Health Services and education Sector Services.
Who are Lysn's main competitors?
Direct peers on record are Modern Health, Spring Health and Lyra Health. Broad incumbents are Calm Health, Teladoc Health, TELUS Health (LifeWorks) and Headspace Health. Regional players are MindSpot Clinic and Eucalyptus (including Updoc and Pilot). Sonder is listed as an emerging player.
Does Lysn have an API?
No public API is recorded for Lysn.
What industry is Lysn in?
Lysn's product category is Digital Mental Health Platform. Its primary akta.pro industry code is HLALAEAA, General Mental Health Therapy Platforms (Talk Therapy), with a secondary code of HLALACAC, Behavioral Health & Psychiatry Virtual Care (Payer Network). Its NAICS code is 621112 and its SIC code is 8090.