What ECOM Services Lanka does

ECOM Services Lanka (Pvt) Ltd is a private Shopify-focused e-commerce development agency headquartered in Colombo, Sri Lanka, founded in 2014. The firm designs, builds, and customizes Shopify and Shopify Plus storefronts for retail and consumer-brand clients, with stated activity spanning South Asia, the United Kingdom, and Australia. Core services include new store setup and theme development, migration from platforms such as WooCommerce and Magento to Shopify, custom API development and third-party integrations, and recurring support and maintenance contracts. The company also developed and markets the Smart Commerce Console, a proprietary Shopify app that enables multi-location retail operations—real-time inventory synchronization, automated order routing, and centralized price management across more than ten outlets—used most notably by SPAR. The named client portfolio combines enterprise accounts (SPAR, Unilever's uStore.lk, Dilmah Tea, House of Fashion, Safiya Jewels) with mid-market and SMB fashion, food, jewelry, and home-goods merchants, and totals approximately 250 satisfied merchants and 300 completed projects, with 50 clients under ongoing support.

Underlying technology centers on Shopify's platform APIs and theme architecture; the proprietary Smart Commerce Console represents the firm's primary technological differentiator and is positioned as a multi-location management layer. Business model is predominantly professional-services revenue (project-based Shopify builds, migrations, integrations) with a recurring support-maintenance layer; pricing is quote-based and not publicly disclosed, sold under multi-year contracts and gated by free-consultation lead capture. Go-to-market is sales-led and direct, combining WhatsApp contact infrastructure across three regional sites (Sri Lanka, UK, Australia) with content marketing across 100+ educational blog articles targeting SEO keywords in fashion, footwear, food, and retail verticals. The firm holds official Shopify Partner/Expert status and serves as the primary commercial channel beyond direct sales.

Name

ECOM Services Lanka

Legal name

ECOM Services Lanka (Pvt) Ltd

Website

https://ecom.services

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

ECOM Services Lanka is a Shopify-focused e-commerce development agency headquartered in Colombo, Sri Lanka that builds, migrates, and supports Shopify and Shopify Plus stores for retail and consumer brands across South Asia, the UK, and Australia.

Ownership category

akta.pro rank

Product category

E-commerce Development Services

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Shopify development services
• Shopify plus agency
• Ecommerce platform migration
• Shopify api integration
• Ecommerce store design

Headquarters

HQ city

Colombo

HQ country

Sri Lanka

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Shopify Development Services: Professional services revenue from designing, developing, and customizing Shopify and Shopify Plus e-commerce stores for clients. Includes store setup, theme customization, and feature development.
2. Shopify API Development & Integrations: Custom API development and third-party integration services connecting Shopify stores with payment gateways, inventory systems, and other business tools.
3. Migration Services: Services to migrate existing e-commerce stores from platforms like WooCommerce to Shopify, including data migration and store redesign.
4. Ongoing Support & Maintenance: Recurring support and maintenance services for existing Shopify clients, with 50 projects under ongoing support as indicated by company metrics.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

ECOM Services Lanka is a Shopify-focused e-commerce development agency that designs, builds, and customizes Shopify and Shopify Plus stores for retail and consumer brands. Its core offerings cover end-to-end Shopify store setup and design, migration from other platforms (such as WooCommerce and Magento) to Shopify, custom API development and third-party integrations, and enterprise Shopify Plus builds. The agency also develops its own proprietary Shopify app, Smart Commerce Console, to enable multi-location inventory, order routing, and pricing management for retail chains operating more than 10 outlets.

Product overview

ECOM Services Lanka is a Shopify-focused e-commerce development agency offering a suite of services centered on Shopify and Shopify Plus platforms. The core offering comprises store design and development, platform migration, custom API development, and enterprise Shopify Plus solutions. These services are delivered alongside proprietary tools such as the Smart Commerce Console—a custom Shopify app enabling multi-location inventory and order management for retail chains. Supporting services include mobile POS implementation, ongoing Shopify support, and digital marketing. The company operates as a services firm rather than a SaaS product company, with their portfolio and blog content (covering fashion, footwear, and industry verticals) serving as educational resources and case studies for prospective clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Shopify Store Setup & Design Full-service Shopify store creation including custom design, theme development, and storefront optimization for desktop and mobile, delivered to retail and consumer brands seeking to launch or rebuild their online store.
• Shopify Migration Services Migration of existing e-commerce stores from platforms such as WooCommerce, Magento, and other systems to Shopify and Shopify Plus, including data migration, redesign, and cutover support for retail and consumer brands.
• Shopify API Development & Integrations Custom API development and third-party integrations connecting Shopify stores with payment gateways, shipping providers, inventory systems, and other business tools, delivered to Shopify merchants with bespoke system requirements.
• Shopify Plus Design & Development Enterprise-grade Shopify Plus store design, development, and customization for high-volume merchants and growing brands requiring advanced workflows, automation, and scale.
• Smart Commerce Console Proprietary Shopify app developed by ECOM Services Lanka that enables multi-location retail management, connecting more than 10 outlets in real time with automatic order routing, inventory synchronization, location-specific product availability, and centralized price management. Targeted at supermarket chains and multi-outlet retailers such as SPAR.
• Mobile POS Solutions Mobile point-of-sale system implementation enabling in-person sales and inventory management for retail operations, delivered as an add-on service for Shopify merchants with physical retail outlets.
• Shopify Support Services Ongoing technical support, troubleshooting, maintenance, store optimization, and performance monitoring sold as a recurring subscription-style service to existing Shopify merchants.
• Digital Marketing Services Digital marketing services including SEO, content strategy, and e-commerce consulting to drive traffic and conversions for Shopify stores, delivered to existing and prospective merchant clients.

Quantifiable outcome

• 250 satisfied Shopify merchants served
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• ShopifycoreTechnology or IntegrationOfficial Shopify development partner and expert agency specializing in Shopify and Shopify Plus implementations. The company is positioned as Shopify Experts with deep platform expertise.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• OuterBox: US-based Shopify Plus design and development agency focused on enterprise e-commerce implementations, migrations, and ongoing optimization. Closely comparable as a Shopify-specialist agency serving mid-market and enterprise brands with similar service offerings.
• Zehner Group: Los Angeles-based Shopify Plus agency providing design, development, and digital strategy for enterprise brands. Comparable as a Shopify-exclusive agency with similar service portfolio across development, migration, and integrations.
• SmartOSC: Vietnam/Southeast Asia-based digital commerce agency with strong Shopify and Shopify Plus practice serving enterprise clients globally. Comparable as a cost-competitive offshore Shopify specialist targeting enterprise brands.
• WeMakeWebsites: UK-based Shopify Plus partner offering design, development, and migration services to enterprise retailers. Directly comparable in Shopify-exclusive focus, enterprise positioning, and multi-market (UK/Australia/Canada) service delivery.
• BlueSwitch: US-based Shopify Plus agency providing custom development, design, and digital marketing services to enterprise and mid-market brands. Comparable as a Shopify-specialist agency with overlapping services in theme development, integrations, and ongoing support.
• The Good: US-based Shopify Plus design and development agency focused on premium brand experiences for enterprise merchants. Comparable in Shopify specialization, enterprise client focus, and emphasis on design-led commerce implementations.
• Blend Commerce: UK-based Shopify Plus agency serving enterprise and scaling DTC brands across design, development, and CRO. Directly comparable in Shopify Plus specialization and enterprise customer profile.
• Vantage: US-based Shopify Plus agency (formerly Something Digital) specializing in enterprise commerce implementations and migrations from legacy platforms. Comparable in migration services, enterprise positioning, and Shopify Plus delivery model.

Emerging players

• Pixel Union: Shopify theme and app developer (acquired by Bonfire) operating in the Shopify ecosystem with a partial overlap in development and app products. Comparable as an ecosystem participant building tools and services for Shopify merchants, with an emerging product rather than pure-services model.

Broad incumbents

• Cognizant: Global IT services and digital transformation consultancy with a large commerce practice covering Shopify, SAP Hybris, and other platforms. Comparable as a broader incumbent offering Shopify implementations as part of a much larger digital services portfolio competing for the same enterprise RFPs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/ecom_services
• LinkedInlinkedin.com/company/ecom-services-lk

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ECOM Services Lanka