Healink AI

What Healink AI does

Healink AI is a Brooklyn-based, private company that builds an AI-powered patient reactivation and treatment coordination platform for US dental practices. The platform integrates with the three dominant US dental practice management systems (Dentrix Ascend, Dentrix Enterprise, Open Dental, and Eaglesoft) to automatically synchronize treatment plans the moment they are created, eliminating manual entry. Patients receive personalized text and email invitations to a secure HIPAA-compliant portal that requires only email and date of birth (no app download or account creation), where an AI Treatment Coordinator explains procedures in plain language, breaks down costs and financing options, and answers patient questions conversationally. Behavior-driven reactivation campaigns continue until a patient books, and integrations with the practice's PMS auto-pause outreach on booking.

Healink operates two commercial tiers: Healink Platform, a self-serve flat-monthly subscription giving practices access to the full patient portal, reactivation tools, dashboard, and treatment-coordinator tools for their own front-office team to run; and Healink Managed, a done-for-you outcome-based service where Healink assigns a dedicated virtual treatment coordinator who handles patient follow-up, explanation, and appointment booking, with fees tied to treatment actually scheduled and completed. Distribution is sales-led via online demo booking, supported by content marketing assets including a revenue calculator tool and a published case study (Plaza Dental Arts) demonstrating a +23-point lift in treatment acceptance.

The company was founded in 2025, operates with 1-10 employees from Brooklyn, NY, and raised a $200,000 seed from Antler in May 2025. Approximately seven dental practices are publicly referenced as customers, all in the US, with the operating footprint concentrated in the Northeast. Official vendor status has been secured with Henry Schein One, Open Dental, and Patterson Dental (Eaglesoft), positioning Healink within the distribution channels of the largest US dental software vendors.

Name

Healink AI

Legal name

Healink AI

Website

https://healink.ai

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Healink AI builds an AI-powered patient reactivation and treatment coordination platform for US dental practices, integrating with Dentrix, Open Dental, and Eaglesoft to automatically sync treatment plans, deliver plain-language explanations via an AI treatment coordinator, and drive appointment bookings through behavior-driven reactivation campaigns on a subscription or outcome-based managed-service pricing model.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Healink Platform (Self-serve): Flat monthly subscription fee providing access to the full Healink platform including AI patient portal, reactivation tools, dashboard & analytics, and treatment-coordinator tools. Run by the dental practice's own front office team.
2. Healink Managed (Done-for-you): Outcome-based pricing where Healink provides a dedicated virtual treatment coordinator who follows up with patients, explains treatments, and books appointments. Practice pays based on treatment actually scheduled and completed.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Healink AI builds an AI-powered patient reactivation and treatment coordination platform for dental practices. The platform integrates directly with practice management software (Dentrix Ascend, Dentrix Enterprise, Open Dental, Eaglesoft) to automatically pull treatment plans, then uses an AI treatment coordinator to send patients plain-language explanations of their care, costs, and financing options via secure text and email, and to handle follow-up Q&A. Healink sells this in two modes: a self-serve platform managed by the practice's own front office, and a fully managed service where Healink's team acts as a virtual treatment coordinator.

Product overview

Healink AI offers a dual-mode AI treatment coordination platform for dental practices, consisting of the Healink Platform (self-serve, flat monthly subscription) and Healink Managed (done-for-you, outcome-based pricing). Both operate on top of the same AI-powered patient portal that syncs treatment plans from practice management software, delivers plain-language explanations and AI-powered Q&A to patients via text and email, and enables patients to request appointments directly from their phone. The platform and managed service share the same core infrastructure and PMS integrations but differ in who drives the patient follow-up workflow.

Differentiator

Problem solved

Functional benefit

Brands

• Healink Platform: Self-serve platform where dental practice teams manage AI patient portal and reactivation tools with flat monthly fee.
• Healink Managed

Products and services

• Healink Platform Self-serve AI treatment coordination platform that gives dental practice teams the full Healink toolkit — AI patient portal, reactivation tools, dashboard and analytics, and treatment-coordinator tools — to run patient follow-up and appointment booking internally. Sold on a flat monthly subscription to practices using Dentrix, Open Dental, or Eaglesoft PMS.
• Healink Managed Fully managed, done-for-you virtual treatment coordinator service in which Healink's team follows up with patients, explains treatments and financing, and books appointments on behalf of the dental practice. Sold under outcome-based / performance pricing tied to treatment scheduled and completed, typically under a multi-year contract.

Quantifiable outcome

• 15-20% improvement in treatment acceptance rates
• +5 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• Henry Schein One (API Exchange)coreTechnology or IntegrationOfficial API partner through Henry Schein One's API Exchange program. Healink connects to Dentrix Ascend and Dentrix Enterprise through this partnership, enabling automatic treatment plan synchronization from these practice management systems.
• Open DentalcoreTechnology or IntegrationOfficial Open Dental vendor listed on opendental.com as a vendor/supplemental service provider. Healink integrates with Open Dental practice management software for automatic treatment plan synchronization.
• Patterson Dental (Eaglesoft)coreTechnology or IntegrationIntegration with Eaglesoft practice management software (Patterson Dental) for automatic treatment plan synchronization, enabling Healink to pull plans directly from the PMS.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• RevenueWell: RevenueWell is a dental-specific patient communication, recall, and reactivation platform built on top of PMS integrations. It targets the same buyer (dental practice owners) and the same workflow (resurrecting unscheduled treatment) that Healink addresses.
• Modento: Modento is a dental patient engagement and communication suite covering forms, texting, recall, and reactivation. It is a direct competitor in the dental patient engagement category, with deeper workflow features but a less AI-native positioning than Healink.
• Lighthouse 360: Lighthouse 360 is a Henry Schein One-owned dental patient communication and recall platform tightly integrated with Dentrix. It is one of the most entrenched incumbents in dental reactivation and competes with Healink on the same PMS-integrated recall/reactivation workflow.
• Doctible: Doctible is a patient communication and engagement platform for dental and medical practices, with features for recall, two-way texting, and online scheduling. It competes with Healink in the dental patient messaging and reactivation category.
• Weave: Weave is a unified patient communication platform (voice, text, email, reviews) sold to dental, optometry, and medical practices. It overlaps directly with Healink on automated patient messaging, appointment booking, and reactivation, with comparable target buyers.
• Solutionreach: Solutionreach is a long-established patient communication and engagement platform widely used by dental (and optometry/medical) practices for reminders, recall, and reactivation. It competes head-to-head with Healink in the dental reactivation and patient messaging category, with a much larger installed base.
• Legwork: Legwork is a dental marketing, patient communication, and recall software that helps practices re-engage unscheduled patients via email, text, and direct mail. It targets the same dental reactivation use case as Healink, with a heavier emphasis on marketing.
• Yapi: Yapi is a dental practice automation platform offering paperless forms, patient communication, and online scheduling. It targets the same small/mid-size dental practice buyer as Healink and overlaps on digital patient intake, texting, and recall workflows.

Broad incumbents

• Demandforce: Demandforce (owned by Henry Schein One) is a patient communication, recall, and reputation platform used across dental, medical, and veterinary practices. It competes broadly with Healink on reactivation messaging and is bundled with Henry Schein's broader dental software suite.

Emerging players

• Dental Intelligence: Dental Intelligence is a dental practice analytics and patient reactivation platform that mines PMS data to identify unscheduled treatment and lapsed patients. It overlaps with Healink on identifying and reactivating dormant cases, but is primarily an analytics and outreach tool rather than an AI conversational coordinator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/healinkai
• LinkedInlinkedin.com/company/healink-ai
• Instagraminstagram.com/healink.ai

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healink AI