Nova Vet Family

What Nova Vet Family does

Nova Vet Family is a Dubai-headquartered subscription platform that aggregates AI-powered clinical tools, business analytics, and professional development services for veterinary clinics globally. The platform is built around four solution pillars: Clinical Excellence (in-house VetifyPro 4.0 AI clinical assistant, CoVet scribe, Sylvester.ai feline pain detection, Vetology AI teleradiology, iCatCare community, and Veterinary Oncology Consultants); Performance & Growth (ClinicPulse benchmarking dashboard, ClinicReports, SmartCapture missed-charges detection, Customer Radar reputation management); Professional Development (ifevet International PGCerts and nurse training, Vet Education, Veterinary Leadership Academy, BVRA receptionist qualifications, Canine Arthritis Management courses); and Industry Access (Cat Friendly Clinic accreditation support, Veterinary Clinic Toolkit, Insight Reports, and an Advisory Board). The technology stack combines multimodal AI (speech-to-text, NLP, generative AI, computer vision, anomaly detection) with an aggregated partner ecosystem and a stated tech partner in Paris, France developing and managing the platform backend.

The company monetizes through tiered monthly clinic memberships — Core ($150), Essential ($300), Smart ($470), and Platinum ($600) in USD, with parallel pricing in 13 currencies — plus individual veterinarian plans (Bronze, Silver, Gold). Go-to-market combines self-service online subscription, WhatsApp/phone inside-sales, regional technical managers across MENA (Morocco, Qatar, Saudi Arabia), and a website-driven demo booking flow. Customer segments include veterinary clinics (primary), individual veterinarians, veterinary nurses and support staff, and practice managers/clinic owners.

The company serves clinics across 25+ countries spanning MENA, Europe, Africa, and Asia. It is privately held, veterinarian-founded, GDPR-compliant, and operates with a reported 1-10 person core team supplemented by regional technical managers and partners. No external funding rounds, acquisitions, or revenue figures have been disclosed in the source data.

Name

Nova Vet Family

Legal name

Nova Vet Family LLC

Website

https://novavetfamily.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Nova Vet Family is a Dubai-based subscription platform that aggregates AI clinical tools (VetifyPro, CoVet, Sylvester.ai), business analytics, and continuing education for veterinary clinics across 25+ countries through tiered monthly memberships priced $150-$600 USD.

Ownership category

akta.pro rank

Product category

Veterinary Practice Management Software

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing) (HLAMAGAA)

akta.pro secondary industries

Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB), Clinical Decision Support & Workflow Automation (Protocols, Templates, AI Scribing) (HLAMAGAH), Veterinary Client Engagement & Marketing (CRM, Reminders, Portals) (HLAMAMAE)

Keywords

• Veterinary practice software
• AI clinical assistant
• Practice management platform
• Veterinary subscription services
• Veterinary professional development

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Clinic Membership Subscriptions: Monthly subscription fees for veterinary clinic memberships with tiered pricing (Core, Essential, Smart, Platinum). Clinics pay a fixed monthly fee to access bundled tools and partner discounts. Minimum commitment is one month for direct debit; three months for quarterly checks.
2. Individual Veterinarian Subscriptions: Subscription plans for individual vets (Bronze, Silver, Gold tiers) offering AI clinical assistant and co-pilot access. Revenue generated from solo practitioners and independent vets seeking professional development tools.
3. Partner Solution Discounts: Exclusive discounts on third-party veterinary solutions (CoVet, Vetology, ifevet, Sylvester.ai, etc.) passed through to members. Nova Vet Family receives volume-based benefits from partners.
4. Professional Development Certifications: University Post-Graduate Certifications (PGCerts) and advanced training courses for vets and nurses through ifevet International partnership.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Nova Vet Family operates a subscription-based digital platform for veterinary clinics that bundles AI-powered clinical tools (VetifyPro clinical assistant, CoVet scribe, Sylvester.ai pain detection, Vetology teleradiology), practice management and business intelligence (ClinicPulse benchmarking, ClinicReports, SmartCapture missed-charges detection, Customer Radar reputation management), and professional development services (ifevet PGCerts, Vet Education, leadership courses, BVRA receptionist training, CAM). The company offers tiered membership plans (Core, Essential, Smart, Platinum) plus individual vet subscriptions (Bronze, Silver, Gold), serving clinics across 25+ countries.

Product overview

Nova Vet Family is a next-generation digital platform for veterinary clinics offering a portfolio of integrated solutions organized into four categories: Clinical Excellence (AI-powered clinical tools including VetifyPro and CoVet, plus partner solutions like Sylvester.ai for feline pain detection, Vetology for AI X-ray screening, iCatCare community, and Veterinary Oncology Consultants), Performance & Growth (business intelligence tools including ClinicPulse benchmarking dashboard, ClinicReports, SmartCapture for missed charges detection, and CustomerRadar for reputation management), Professional Development (continuing education including ifevet International PGCerts and nurse training, Vet Education subscription, Veterinary Leadership Academy, BVRA receptionist qualifications, and Canine Arthritis Management courses), and Industry Access (Cat Friendly Clinic accreditation support, Veterinary Clinic Toolkit, Insight Reports, and an Advisory Board). The platform is built by veterinarians and operates on a subscription membership model with tiered plans (Core, Essential, Smart, Platinum). Core tools (VetifyPro, ClinicPulse, SmartCapture, Vet Education, BVRA) are included with membership, while partner solutions (CoVet, Sylvester.ai, ifevet, Vetology, CAM, CustomerRadar) are offered at exclusive discounts. All solutions are designed to complement any Practice Management System.

Differentiator

Problem solved

Functional benefit

Brands

• VetifyPro: AI-Powered Clinical Assistant - an in-house AI scribe, real-time clinical guidance, and automated client communication platform.
• CoVet
• ClinicPulse
• SmartCapture
• ClinicReports
• Customer Radar
• Vetology
• Veterinary Oncology Consultants
• iCatCare
• ifevet international
• Vet Education
• Veterinary Leadership Academy
• BVRA
• CAM

Products and services

• VetifyPro AI-powered clinical assistant combining hands-free speech-to-text scribe, real-time evidence-based clinical guidance, and automated client communication. Supports any species, any language, on any device. Generates structured SOAP notes and instant pet-owner summaries. Included with Nova Vet Family membership.
• CoVet AI co-pilot and scribe for veterinary professionals. Transcribes consultations in real time, auto-generates SOAP records, summarizes medical histories, enables in-app calling with transcription, and powers an AI chat interface for clinical queries. Saves veterinarians two hours per day. Available across iOS, Android, and web. GDPR and SOC-2 compliant.
• Sylvester.ai Visual AI-powered pain detection for cats. Analyzes facial features from a single photo to identify discomfort with 89% precision for domestic shorthair cats. Includes comfort tracking over time, symptom checker, and practice dashboard. Trusted by 12,000 active caregivers and partner clinics worldwide.
• Vetology AI X-Ray screening and board-certified teleradiology services. Provides AI-powered interpretation of radiographs combined with board-certified specialist review for enhanced diagnostic accuracy.
• iCatCare (International Cat Care) International veterinary member community (formerly ISFM). Includes access to an exclusive forum for specialized cat case advice, recorded global cat medicine congress follow-up, and worldwide feline medicine CPD options.
• Veterinary Oncology Consultants (VOC) Tailored oncological support providing specialized cancer care guidance and consultation for veterinary teams.
• ClinicPulse Practice management dashboard with KPI benchmarking. Tracks clinic KPIs and compares against anonymized peer metrics to identify whether fluctuations are normal variation or critical alerts requiring immediate action.
• ClinicReports Tailored business management reports providing customized reporting for clinic performance analysis.
• SmartCapture AI-powered missed charges detection. Pinpoints exactly where billing charges are slipping through, providing actionable insights to combat revenue leakage.
• Customer Radar Automated reputation and review management for veterinary clinics. Attracts, converts, and retains clients through Google review management and customer touchpoint optimization.
• ifevet International PGCerts University post-graduate certifications (PGCerts) for veterinarians and advanced training courses for veterinary nurses through ifevet International. Offers high-quality, flexible continuing education through an innovative theoretical-practical training method with internationally renowned speakers.
• Vet Education Comprehensive online continuing education subscription providing ongoing professional development for the entire veterinary team.
• Veterinary Leadership Academy Veterinary leadership and business courses led by Dr. Dave Nicol, including a biannual employee engagement and satisfaction survey to improve clinic work environments.
• British Veterinary Receptionist Association (BVRA) Receptionist training and accredited qualifications for veterinary front desk staff, including discounts on accredited certifications.
• Canine Arthritis Management (CAM) Veterinary practitioner course on canine arthritis management. Includes unlimited pet owner membership, CAM clinic toolkit access, and 60-minute remote guidance calls between pet owners and CAM experts.
• Insight Reports Data-driven insights for enhanced clinic decisions. Aggregates anonymized KPI data and solution usage rates to reveal market patterns and provide actionable recommendations.

Quantifiable outcome

• Saves 2 hours per day per veterinarian on documentation
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core and minor.

• CoVetcoreTechnology or IntegrationAI-powered co-pilot and scribe for veterinary professionals. CoVet automates documentation, transcribes consultations, generates medical records, and provides instant medical history summaries. Nova Vet Family members receive premium discounts on CoVet's plans. CoVet meets GDPR and SOC-2 compliance standards.
• Sylvester.aicoreTechnology or IntegrationVisual AI-powered pain detection for cats using computer vision technology. Analyzes facial cues including eyes, ears, muzzle, whiskers, and head position. Achieves 89% precision for domestic shorthair cats. Sylvester.ai is trusted by 12,000 active caregivers and partner clinics worldwide.
• VetologycoreTechnology or IntegrationAI X-Ray Screening and Board-Certified Teleradiology Services. Provides veterinary clinics with AI-powered diagnostic imaging support and access to board-certified radiologists for case review.
• Veterinary Oncology ConsultantscoreTechnology or IntegrationTailored oncological support for veterinary clinics. Provides specialized cancer care consultation and treatment planning assistance to veterinary practices.
• iCatCare (International Cat Care)coreTechnology or IntegrationInternational veterinary member community providing exclusive feline medicine resources, forums for specialized case advice, World Feline Congress access, and global-level professional development opportunities. Formerly ISFM.
• ifevet InternationalcoreStrategic or Co-development PartnerInternational Institute of Advanced Veterinary Education offering University Postgraduate Programs (PGCerts) for vets and Advanced Training Courses for nurses. Provides high-quality flexible continuing education through innovative theoretical-practical training methods with internationally renowned speakers.
• Vet EducationcoreTechnology or IntegrationComprehensive online continuing education subscription platform for veterinary professionals. Provides ongoing professional development resources for entire clinic teams.
• PetfolkminorStrategic or Co-development PartnerVeterinary practice group partner for CoVet. Petfolk is a veterinary company focused on Fear Free practices.
• SplootminorStrategic or Co-development PartnerVeterinary practice partner for CoVet integration.
• NVA CanadaminorChannel Partner/ Reseller/ DistributorNational Veterinary Associates Canada - large veterinary practice group. CoVet partner organization.
• VMG (Veterinary Management Group)minorChannel Partner/ Reseller/ DistributorVeterinary management group partner for CoVet solutions.
• Vet StrategyminorChannel Partner/ Reseller/ DistributorVeterinary practice strategy group and CoVet partner.
• Fear FreeminorStrategic or Co-development PartnerCoVet partner in patient care and professional well-being. Fear Free is an initiative dedicated to reducing fear, anxiety, and stress in pets during veterinary visits.
• AAHA (American Animal Hospital Association)minorStrategic or Co-development PartnerCoVet partner organization focused on patient care standards and professional well-being. AAHA is the only animal hospital association that accredits companion animal practices in the US and Canada.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Vetology: AI veterinary radiology screening plus board-certified teleradiology services. Distributed through Nova Vet Family as a partner solution and competes for the same AI-augmented diagnostic workflow budget within vet clinics.
• Sylvester.ai: AI-powered visual pain detection for cats using facial feature analysis. Bundled as a partner product inside Nova Vet Family's Platinum tier and represents the same feline-focused AI workflow niche.
• Talkatoo: Veterinary-specific AI dictation and SOAP-note generation tool. Direct comparable on the AI scribing workflow that Nova Vet Family bundles through VetifyPro and CoVet, targeting the same documentation-time pain point.

Broad incumbents

• IDEXX: Large incumbent in veterinary diagnostics and practice management software (IDEXX Neo, Cornerstone). Competes broadly across the workflow Nova Vet Family targets but as part of a much wider diagnostics and lab portfolio, not a niche subscription bundle.
• Covetrus: Major veterinary distribution and practice solutions provider offering PIMS, inventory, and clinic operations software. Comparable on enterprise and multi-site practice tooling but operates a much broader distribution-led business model.

Direct peers

• Digitail: Cloud-based veterinary practice management software with integrated AI features for charting and client communication. Targets the same SMB and mid-market clinics with a similar subscription-based PIMS-plus-AI proposition.
• ezyVet: Cloud veterinary practice management software serving multi-site and specialty clinics globally. Comparable on practice-management functionality, scheduling, and clinical workflow automation that Nova Vet Family bundles within ClinicPulse and VetifyPro.
• PetDesk: Veterinary client engagement, appointment reminders, and reputation management platform. Overlaps directly with Nova Vet Family's Customer Radar and client-facing portal capabilities on the performance-and-growth side of the bundle.
• CoVet: AI co-pilot and scribe for veterinary professionals that auto-generates SOAP notes and medical histories. Direct competitor to Nova Vet Family's VetifyPro offering and also bundled as a partner product within the Nova Vet Family membership.
• Provet Cloud: Cloud-native veterinary practice management system built for specialty and emergency clinics. Comparable cloud-PIMS positioning, with emphasis on clinical workflow and integrations similar to Nova Vet Family's ClinicPulse and VetifyPro stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/novavetfamily
• LinkedInlinkedin.com/company/novavetfamily

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nova Vet Family