What SiteDev.kz does

SiteDev.kz is a privately-held, bootstrapped IT services company headquartered in Almaty with a second office in Astana, Kazakhstan, founded approximately 2014 (firmographics lists 2026 inconsistently). The company operates as an integrated digital infrastructure provider for SMB and mid-market businesses (10-100 employees) in Kazakhstan, delivering web development, CRM implementation, business process automation, and AI integration as a single-vendor offering rather than discrete product lines. Its core technology stack spans Next.js, TypeScript, Tailwind, and Vercel for web; amoCRM and Битрикс24 for CRM; bidirectional integrations with 1С:Предприятие (including 1С КZ, ЭСФ electronic invoices, ПДн compliance); WhatsApp Business API via Wazzup/360dialog/Chat2Desk providers; and Telegram, Instagram Direct, and virtual PBX telephony. The AI layer wraps third-party foundation models — OpenAI GPT-4o/GPT-4o mini and Anthropic Claude — with LangChain orchestration, Whisper and ElevenLabs for voice, and RAG-based Corporate ChatGPT with role-based access for proprietary company data.

The company monetizes through a mix of one-time project fees and recurring retainers. Project pricing ranges from 25,000 KZT (~$55) for a business card website to 6,000,000 KZT (~$13,300) for a full custom CRM, with typical AI and CRM implementations priced 100,000-700,000 KZT. Monthly support retainers tier from 25,000 to 300,000 KZT, bundled with 30 days of included post-launch support. Go-to-market is sales-led and consultative: free 15-30 minute business process audits, WhatsApp direct outreach (+7 701 712 92 88), and SEO/content marketing drive inbound, with phased delivery (releases every 4-6 weeks) and transparent pricing by phase as the procurement model.

SiteDev.kz's product portfolio includes vertical-specialized CRM packages for clinics and dental practices (with Dentolog and 1С:Медицина integrations), AI modules (AI Assistant for WhatsApp, AI Lead Processing, AI Follow-up, AI Sales Manager, Digital Employee, Corporate ChatGPT, ChatGPT for Business, Custom AI Agents), and standard web deliverables (landing pages, corporate websites, e-commerce with Kaspi Pay/Halyk Pay, business card sites). The firm employs 1-10 people (per firmographics), has no disclosed funding, no parent company, and serves customers across healthcare, beauty services, automotive, fitness, construction, manufacturing, logistics, B2B services, and accounting verticals in Kazakhstan.

Name

SiteDev.kz

Legal name

SiteDev.kz

Website

https://sitedev.kz

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

SiteDev.kz is a bootstrapped Kazakhstani IT services firm (Almaty, Astana) delivering integrated web development, CRM implementation, automation, and AI-integration solutions to SMB and mid-market businesses with 10-100 employees, using amoCRM/Bitrix24, 1С, WhatsApp Business API, and OpenAI/Anthropic-powered AI assistants as a unified digital infrastructure stack.

Ownership category

akta.pro rank

Product category

Business Process Automation and IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

CRM Managed Services & Support (BPAEAGAD)

akta.pro secondary industries

Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• CRM implementation services
• Business automation services
• Web development services
• AI integration services
• WhatsApp Business integration

Headquarters

HQ city

Almaty

HQ country

Kazakhstan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Project-based Development Services: One-time fees for web development projects (websites, landing pages, corporate sites, e-commerce), CRM implementation, AI agent development, and automation projects. Pricing varies by project scope from 25,000 KZT (business card sites) to 2,000,000+ KZT (full e-commerce with 1C integration).
2. CRM Setup and Configuration: Implementation services for amoCRM and Битрикс24 including setup, customization, integrations, team training. Pricing tiers from 100,000 KZT (start) to 400,000+ KZT (turnkey with 1C integration).
3. AI Solutions Implementation: AI assistant, digital employee, and AI agent development services. Pricing from 50,000 KZT (basic ChatGPT integration) to 700,000 KZT (corporate ChatGPT with full integration).
4. Ongoing Support and Retainer: Monthly support contracts starting from 50,000 KZT/month, with 3 tiers: Basic (25,000 KZT/month), Standard (30,000-50,000 KZT/month), Premium (70,000-300,000 KZT/month). Includes maintenance, updates, and monitoring.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SiteDev.kz delivers integrated digital business infrastructure for SMBs in Kazakhstan by combining web development, CRM implementation (amoCRM, Bitrix24), business process automation, and AI integrations into one managed system. Core deliverables include websites (corporate sites, landing pages, e-commerce stores, business cards), CRM setup with WhatsApp/1C integration, AI assistants and agents for 24/7 lead processing, and monthly support retainers. Services are sold as phased projects with transparent per-phase pricing rather than monolithic engagements.

Product overview

SiteDev.kz is an IT partner providing integrated digital infrastructure for businesses in Kazakhstan, specializing in CRM implementation, AI-powered client processing, and web development. The portfolio is organized as a platform-plus-services model: the core offering centers on CRM setup (amoCRM and Битрикс24) combined with AI client processing capabilities, underpinned by web development services (corporate websites, landing pages, e-commerce stores, and business card sites). The AI layer includes the flagship ИИ-ассистент (AI Assistant for WhatsApp) — which handles instant 24/7 client responses, qualification, and CRM logging — supplemented by specialized modules for AI lead processing, AI follow-up, AI sales manager, digital employee roles, corporate ChatGPT, ChatGPT for business, and custom AI agents. The CRM lineup spans ready-made implementations (amoCRM and Битрикс24 setup), vertical-specific solutions (clinic CRM, dental clinic CRM), and full custom CRM development. All offerings are designed as interconnected components of a unified digital infrastructure — website + CRM + automation + AI — managed by a single team. Pricing ranges from 25,000 ₸ (business card site) to 6,000,000 ₸ (full custom CRM), with most AI and CRM projects falling in the 50,000–500,000 ₸ range.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Assistant for WhatsApp (ИИ-ассистент)
• CRM Implementation (Внедрение CRM)
• WhatsApp Business Setup
• Corporate Website Development
• Landing Page Development
• E-commerce Store Development
• Business Card Website
• AI Lead Processing
• AI Follow-up
• AI Sales Manager
• Digital Employee
• Corporate ChatGPT
• ChatGPT for Business
• Custom AI Agents
• Custom CRM Development
• Clinic CRM
• Dental Clinic CRM

Quantifiable outcome

• +20-40% bookings for clinics after CRM implementation
• +9 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core, secondary and supporting.

• amoCRMcoreTechnology or IntegrationPrimary CRM platform partner for implementation. SiteDev.kz implements and configures amoCRM for SMB clients, integrating with WhatsApp, Telegram, and other channels. Provides full lifecycle: setup, customization, training, and ongoing support.
• Битрикс24 (Bitrix24)coreTechnology or IntegrationSecondary CRM platform partner, recommended for clients with multiple departments, complex workflows, and need for tasks/documents within CRM. SiteDev implements Open Lines, multi-department routing, and full portal setup.
• 1С:Предприятие (1С)coreTechnology or IntegrationCore accounting system integration partner. SiteDev implements bidirectional sync between CRM and 1С, real-time inventory updates, automated document creation, and Kazakhstan-specific configurations (1С KZ, ЭСФ).
• WhatsApp Business API Providers (Wazzup, 360dialog, Chat2Desk)coreTechnology or IntegrationAPI provider partnerships for WhatsApp Business integration. Wazzup (from 1,500 KZT/month, 1-2 day setup), 360dialog (from $30/month, 5-7 day setup), Chat2Desk (from $25/month, 3-5 day setup). SiteDev selects provider based on client volume, budget, and requirements.
• OpenAIcoreTechnology or IntegrationAI model provider for GPT-4o, GPT-4o mini models powering AI assistants, digital employees, and AI agents. Usage billed directly to client ($10-80/month). SiteDev integrates OpenAI APIs into business automation solutions.
• Anthropic (Claude)secondaryTechnology or IntegrationAlternative AI model provider for business logic and interfaces in digital employee solutions. SiteDev uses Claude models for certain AI agent implementations as part of technology stack.
• VercelsupportingTechnology or IntegrationDeployment platform for Next.js-based websites. SiteDev deploys landing pages, corporate sites, and web applications on Vercel with client domain setup.
• Kaspi Pay / Halyk PaysupportingTechnology or IntegrationPayment gateway integrations for e-commerce implementations. SiteDev connects Kaspi Pay, Halyk Pay, and bank cards including installment options (Kaspi Red/Halyk Red) for online stores.
• DentologsupportingTechnology or IntegrationMedical software integration for dental clinic CRM implementations. SiteDev synchronizes dental clinic scheduling, treatment history, and patient data between CRM and Dentolog system.
• Google Analytics / Search Console / Яндекс.МетрикаsupportingTechnology or IntegrationAnalytics platform integrations for web project implementations. SiteDev connects websites to Google Analytics, Search Console, and Яндекс.Метрика for traffic, behavior, and conversion tracking.
• Meta (Facebook/Instagram)supportingTechnology or IntegrationMeta Business integration including Instagram Direct API for client communication and Meta Pixel for advertising analytics. Part of multi-channel messaging setup alongside WhatsApp.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Just AI: St. Petersburg-based conversational AI platform and solution provider that builds chatbots and digital assistants for enterprise and SMB clients across the CIS. Closely comparable on the AI assistant / digital employee capability that SiteDev.kz markets.
• Smartis: Russian-headquartered AI integration firm that builds AI assistants and automation for business operations. Highly comparable offering profile (AI agents for sales/support, integrations with CRM and 1С) and a similar CIS-focused SMB target market.

Emerging players

• RetailCRM: CIS-based CRM platform purpose-built for e-commerce and retail, with strong 1С integration. Competes with SiteDev.kz for e-commerce implementation deals and offers comparable online-store + CRM + 1С workflows.
• WireCRM: Lightweight Russian SMB CRM with built-in WhatsApp and telephony integrations targeting the same 10–100 employee segment that SiteDev.kz serves. Direct overlap on price-sensitive SMB deals.
• Chat2Desk: Omnichannel messenger platform (one of SiteDev's listed WhatsApp API partners) offering shared inbox, CRM, and AI features. Adjacent player that could expand upward into the implementation space where SiteDev operates.

Broad incumbents

• amoCRM: Primary CRM platform that SiteDev.kz deploys for SMB clients. As one of the leading SaaS CRMs in the CIS, amoCRM sets the feature and pricing benchmarks against which SiteDev's implementation services are sold; overlap is high on the SMB segment.
• 1С-Битрикс (Bitrix24): The platform SiteDev.kz implements and configures for clients. Bitrix24 is a leading CIS-wide CRM and collaboration suite; while SiteDev is an implementation partner, Bitrix24's direct sales motion and partner ecosystem define the competitive landscape for CRM deployments in Kazakhstan.
• Umnico: Omnichannel messaging and CRM platform popular with Russian/CIS SMBs that integrates WhatsApp, Instagram, Telegram, and CRM features. Competes for the same SMB customer wallet share and overlaps on the WhatsApp + CRM + messenger integration story.

Regional players

• Ringostat: CIS-focused telephony + CRM + analytics platform popular with SMB sales teams. Overlaps on CRM + telephony + messenger integration deals, particularly for customers needing call-center automation.
• Calltouch: Russian call-tracking and marketing-automation platform with CRM functionality. Competes for the SMB marketing-tech + CRM budget in the CIS region, though primarily Russian-market focused.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SiteDev.kz