Hidoc
Hidoc is a Tel Aviv-based B2C telemedicine platform connecting Israeli patients with senior specialist physicians across 40+ medical domains via Zoom consultations, with digital prescriptions routed to Super Pharm and insurer-recognized treatment summaries for reimbursement.
- Company typePrivate
- Founded-
- HeadquartersTel Aviv, Israel
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Hidoc does
Hidoc, operated by Best Med Opinion Ltd. and Valor Smart Products Ltd., is a Tel Aviv-based telemedicine platform that connects Israeli patients with senior specialist physicians for online consultations across more than 40 medical domains. The platform accepts consultation requests via its website, notifies patients of available slots through WhatsApp, and conducts sessions over Zoom, with optional pre-upload of medical documents, test results, and imaging for physician review. Following the consultation, the physician issues a digitally signed treatment summary and any prescriptions are routed electronically to all branches of the Super Pharm pharmacy network, where patients can collect medication by presenting an ID.
The business model is a direct-to-consumer, pay-per-consultation model with no enterprise sales motion. Initial consultations are priced at 990 ILS and follow-up consultations with the same physician at 850 ILS, and the digitally signed summaries are recognized by major Israeli health insurers (Madanes, Ayalon, Meuhedet/Tzevet) enabling patient reimbursement. The technology stack integrates Zoom for video, Tranzila for PCI DSS Level-1 payment processing, and digital prescription routing to Super Pharm, backed by ISO 27001, ISO 27701, and ISO 27799 certifications. Marketing relies on organic search, prominent patient testimonials, and insurer referrals rather than paid acquisition, and the service extends to Hebrew-speaking patients abroad via Zoom.
Hidoc firmographics
Firmographics- Name
- Hidoc
- Legal name
- Best Med Opinion Ltd. / Valor Smart Products Ltd.
- Website
- https://hidoc.co.il
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hidoc is a Tel Aviv-based B2C telemedicine platform connecting Israeli patients with senior specialist physicians across 40+ medical domains via Zoom consultations, with digital prescriptions routed to Super Pharm and insurer-recognized treatment summaries for reimbursement.
- Ownership category
- akta.pro rank
Hidoc industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), All Other Outpatient Care Centers (621498)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Urgent Care & On-Demand Virtual Visits (HLALAAAB)
- akta.pro secondary industry
- Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL)
Keywords
Where Hidoc is headquartered
LocationHeadquarters
- HQ city
- Tel Aviv
- HQ country
- Israel
- HQ region
- Middle East
Markets served
Hidoc business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Per-consultation fees: The primary revenue stream is one-time per-consultation fees charged to patients. Initial consultations cost 990 ILS; follow-up consultations with the same physician are priced at 850 ILS. The platform is recognized by all Israeli health insurance companies as a private online consultation, enabling patients to claim reimbursements subject to their policy terms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Standard consultation — 990 ILS per session |
| One time/ perpetual license | Pay-as-you-go | Follow-up consultation — 850 ILS per session |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Hidoc product offering
Product offeringCore offering
Hidoc operates a telemedicine platform that connects individual patients with senior, Ministry of Health-licensed Israeli specialist physicians across 40+ medical fields via online Zoom consultations. Patients submit a consultation request on hidoc.co.il, upload medical documents for pre-consultation review, and are matched with a specialist (often same-day or within 24–48 hours) for a 990 ILS initial or 850 ILS follow-up session, after which digitally signed treatment summaries (reimbursable via Israeli insurers) and digital prescriptions routed to Super Pharm pharmacies are issued.
Product overview
Hidoc is a telemedicine platform offering online medical consultations with senior Israeli specialist doctors across 40+ medical fields. The platform operates as a unified service where patients submit consultation requests, upload medical documents, meet doctors via Zoom video, receive digitally signed treatment summaries and prescriptions sent to Super Pharm pharmacies. Core service includes initial consultations (990 ILS) and follow-up consultations (850 ILS), with insurance reimbursement support.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Specialist Medical Consultation (Initial)
Quantifiable outcome
- Over 90% of customers spoke with a doctor within 24 hours of submitting a request
- +1 more outcomes
Companies that use Hidoc
Customer profileNamed customers4 records
Segments1 record
Ideal customer profiles2 records
Hidoc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
Hidoc partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Super Pharm (סופר פארם)coreSuper Pharm is Hidoc's primary prescription fulfillment partner. Prescriptions issued during consultations are automatically sent to all Super Pharm pharmacy branches nationwide. Patients collect medications by presenting ID at any Super Pharm location. The prescription is a private (non-national health basket funded) prescription that can also be converted to a subsidized prescription through the patient's primary care physician.
- Madanes (מדנס)minorMadanes is listed among Hidoc's partner organizations on the homepage. The nature of the partnership appears to be referral-based, where Madanes (a health insurance agency) directs insured customers seeking specialist consultations to the Hidoc platform.
- Meuhedet / Tzevet (מאוחדת / צוות)minorTzevet (Meuhedet's supplementary insurance brand) is listed among Hidoc's partner organizations. Meuhedet is one of Israel's four statutory health funds, and Tzevet refers supplementary insurance members to Hidoc for specialist consultations.
- Ayalon Insurance (איילון)minorAyalon Insurance is listed among Hidoc's partner organizations. As a leading Israeli insurance company, Ayalon may refer policyholders with health insurance coverage for specialist consultations to Hidoc's platform.
- My Doctor (My Doctor)minorMy Doctor is listed among Hidoc's partner organizations, suggesting a referral or co-marketing relationship in the digital health services space.
- Israeli Defense Forces (IDF) — Medical CorpsminorThe IDF logo appears in Hidoc's partner section. This may indicate that IDF medical personnel or soldiers use the Hidoc platform for specialist consultations, though the specific nature of the partnership is not detailed.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Hidoc competitors and assessment
Company assessmentBroad incumbents
- MDLive (Cigna): US telehealth incumbent delivering on-demand virtual care across primary care, dermatology, and behavioral health, integrated with major insurers and employers. Comparable to Hidoc in the on-demand D2C virtual visit model but at much larger enterprise scale.
- Teladoc Health: Global incumbent offering virtual care across general medicine, mental health, dermatology, and specialty care via video and phone. Overlaps with Hidoc on multi-specialty virtual consultations but serves a much broader enterprise and payer footprint.
Direct peers
- Doctolib: European healthcare platform combining appointment booking with online video consultations across many specialties, primarily in France and neighboring markets. Comparable to Hidoc in D2C specialist consultation model and insurance-integrated booking flow.
- K Health: D2C telehealth and AI-triage platform providing on-demand consultations with clinicians and specialists, with mobile-first UX. Comparable to Hidoc in target market (individual consumers seeking quick specialist access), pay-per-consultation model, and emphasis on reducing wait times.
- Babylon Health: Global D2C and insurer-integrated virtual care platform offering on-demand video consultations with clinicians across multiple specialties. Comparable to Hidoc in D2C motion, multi-specialty coverage, and emphasis on short wait times for specialist access.
- Zocdoc: US D2C platform for booking specialist appointments and increasingly offering online video visits. Comparable to Hidoc in the D2C specialist-discovery and on-demand consultation flow, though US-focused and primarily an appointment-booking marketplace.
- Maccabi Telehealth (Maccabi Healthcare Services): Israel's second-largest health fund operates telemedicine and remote specialist consultation services for its members. Directly competes with Hidoc for Israeli specialist consultations, but inside the public health-fund network rather than as a private pay-out-of-pocket platform.
- Practo: India-headquartered D2C telehealth and doctor-discovery platform offering online specialist consultations across 25+ specialties via video. Comparable to Hidoc in D2C specialist video visits, per-consultation pricing, and broad multi-specialty coverage.
- Clalit Online (Clalit Health Services): Israel's largest health fund operates its own telemedicine and online specialist consultation services for its ~4.5M members. Directly competes with Hidoc in the Israeli D2C specialist consultation market, but as an in-network subsidized service rather than a private out-of-pocket offering.
Regional players
- Doctor Anywhere: Singapore-headquartered D2C telehealth operator offering on-demand video consultations with general practitioners and specialists across Southeast Asia. Comparable business model to Hidoc but focused on the ASEAN market rather than Israel.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks1 record
Key highlights7 records
Customer concentration
Hidoc social profiles
Digital presenceHidoc compliance and trust
Trust signalCompliance4 records
Hidoc financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hidoc leadership team
Management profileNumber of profiles
Hidoc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hidoc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hidoc
What does Hidoc do?
Hidoc operates a telemedicine platform that connects individual patients with senior, Ministry of Health-licensed Israeli specialist physicians across 40+ medical fields via online Zoom consultations. Patients submit a consultation request on hidoc.co.il, upload medical documents for pre-consultation review, and are matched with a specialist (often same-day or within 24–48 hours) for a 990 ILS initial or 850 ILS follow-up session, after which digitally signed treatment summaries (reimbursable via Israeli insurers) and digital prescriptions routed to Super Pharm pharmacies are issued.
Is Hidoc a public or private company?
Hidoc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hidoc founded?
Hidoc was founded in -1. It employs 11 to 50 people.
Where is Hidoc based?
Hidoc is headquartered in Tel Aviv, Israel, in the Middle East region.
How does Hidoc make money?
One revenue line is on record: per-consultation fees.
Who are Hidoc's main competitors?
Broad incumbents on record are MDLive (Cigna) and Teladoc Health. Direct peers are Doctolib, K Health, Babylon Health, Zocdoc, Maccabi Telehealth (Maccabi Healthcare Services), Practo and Clalit Online (Clalit Health Services). Doctor Anywhere is listed as a regional player.
Does Hidoc have an API?
No public API is recorded for Hidoc.
What industry is Hidoc in?
Hidoc's product category is Telemedicine Services. Its primary akta.pro industry code is HLALAAAB, Urgent Care & On-Demand Virtual Visits, with a secondary code of HLALAJAL, Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms. Its NAICS code is 621111 and its SIC code is 8011.