Remark
Remark is a 2007-founded digital integrator that provides Bitrix24-based CRM implementation, web development, and analytics services, primarily to enterprise real estate developers, supported by proprietary marketplace applications including the Edward chatbot and Data Connector.
- Company typePrivate
- Founded2007
- HeadquartersLefkosia, Cyprus
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Remark does
Remark is a digital integrator founded in 2007 that delivers CRM implementation, web development, BI analytics, and digital marketing services, with a primary vertical focus on real estate developers. The company operates from a Cyprus headquarters in Lefkosia and maintains a Russian legal entity (Remark LLC) registered in Tyumen, and has served more than 120 real estate developer clients, with 75+ companies on recurring monthly support and 320+ companies digitalized cumulatively across 750+ completed projects. Its core technology is built around the Bitrix24 CRM ecosystem, where Remark is a certified partner and publishes proprietary marketplace applications: Data Connector (real-time export of Bitrix24 data to MySQL for unrestricted BI reporting), Edward (a chatbot personal assistant for activity, call, and meeting reminders — the most-installed Bitrix24 chatbot at 3,000+ downloads), and Duplicates No More (duplicate entity detection that blocks leads and deals from progressing in the funnel). The technology stack integrates Bitrix24 with 1C accounting, Profitbase booking, Roistat and Smartis analytics, and telephony/communications tools (Comagic, Mango Office, Wazzup, SmartCallBack) to create end-to-end real estate sales workflows.
Remark firmographics
Firmographics- Name
- Remark
- Legal name
- Remark LLC
- Website
- https://remark-digital.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Remark is a 2007-founded digital integrator that provides Bitrix24-based CRM implementation, web development, and analytics services, primarily to enterprise real estate developers, supported by proprietary marketplace applications including the Edward chatbot and Data Connector.
- Ownership category
- akta.pro rank
Remark industry classification
Industry- Product category
- CRM Implementation and Digital Integration Services
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- CRM Data Quality, Enrichment & CDP-Adjacent CRM (HDAEAFAJ)
- akta.pro secondary industries
- Conversational NLP & Dialogue Management (chatbots, agents) (HDAAADAF), Attribution, Measurement, Analytics & Incrementality (BPAMALAF)
Keywords
Where Remark is headquartered
LocationHeadquarters
- HQ city
- Lefkosia
- HQ country
- Cyprus
- HQ region
- Europe
Offices2 records
Markets served
Remark business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- CRM Implementation and Support Services: Bitrix24 and AmoCRM implementation, configuration, customization, and ongoing monthly support. Includes assigned project analysts, developers, and managers.
- Application Licensing (Bitrix24 Marketplace): Data Connector, Edward, Duplicates No More, and other applications sold through Bitrix24 Marketplace. Partner program offers 25-40% margin for resellers.
- Web Development Services: Website development, landing pages, e-commerce solutions, and maintenance for real estate developers and other clients.
- CRM Audit Services: Comprehensive CRM system audits with recommendations and development roadmaps. Offered in Standard and Individual plans based on scope.
- Bitrix24 Integration Module Development: Custom development of integration modules for Bitrix24 Marketplace, including briefing, development, testing, and deployment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 20 hours/month support plan for real estate developers |
| Subscription | Monthly | 50 hours/month support plan |
| Subscription | Monthly | 100 hours/month support plan |
| Other | Multi-year contract | Standard CRM Audit |
| Other | Multi-year contract | Individual CRM Audit |
| One time/ perpetual license | Multi-year contract | Website for Real Estate Developer - Basic Plan |
| One time/ perpetual license | Multi-year contract | Website for Real Estate Developer - Optimum Plan |
| One time/ perpetual license | Multi-year contract | Website for Real Estate Developer - Advanced Plan |
| Subscription | Monthly | Partner Program - MRR-based discount tiers |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Remark product offering
Product offeringCore offering
Remark is an industry-specific digital integrator providing CRM implementation and support (Bitrix24, AmoCRM), web development, BI analytics, and digital marketing services, with a primary vertical focus on real estate developers. The company also develops and sells proprietary Bitrix24 add-on applications (Data Connector, Edward chatbot, Duplicates No More) and offers a ready-made website solution tailored for real estate developers, delivered with custom integrations to accounting, telephony, and analytics systems.
Product overview
Remark operates as an industrial digital integrator offering a platform-plus-products portfolio centered on Bitrix24 CRM customization and digital transformation services for real estate developers. The core offering combines CRM implementation, web development, and BI analytics services. Proprietary products include Edward (chatbot/assistant), Data Connector (data export tool), and Duplicates No More (duplicate control), all published on Bitrix24 Marketplace. A ready-made website solution targets real estate developers specifically. The company also offers Bitrix24 integration module development and CRM system audit services.
Differentiator
Problem solved
Functional benefit
Brands
- Edward: Personal assistant and manager chatbot for Bitrix24. Reminds about plans, calls and meetings, and helps not to miss profit. The most popular Bitrix24 chatbot installed over 3000 times.
- Data Connector
- Duplicates No More
- Website for Real Estate Developer
Products and services
- Data Connector Bitrix24 add-on application that exports CRM data to an external MySQL database in real time via events and updates, enabling use of any BI reporting platform (Google Data Studio, Microsoft Power BI) without REST API rate limits. For Bitrix24 administrators and BI/analytics teams needing unlimited data export.
- Edward Chatbot AI-style text chatbot for Bitrix24 that reminds users about activities, calls, and meetings, and helps prevent missed opportunities. For sales managers and CRM users within Bitrix24 environments.
- Duplicates No More Bitrix24 add-on that detects duplicate leads, deals, and entities, blocking them from progressing through the funnel until duplicates are merged or removed. For CRM administrators and sales operations teams.
- Website for Real Estate Developers Turnkey website solution tailored for real estate developers with apartment selection tools, master plan display, mortgage calculator, and CRM/inventory system integrations. Available in Basic, Optimum, and Advanced tiers. For real estate developer marketing and sales teams.
- Bitrix24 Integration Module Development Full-cycle development service that designs, builds, tests, and publishes custom integration modules between third-party products and Bitrix24 on the Bitrix24 Marketplace. For software vendors and integrators needing certified Bitrix24 integration apps.
- CRM System Audit Comprehensive CRM audit service that examines funnels, employee feedback, customer journeys, and delivers a CRM development roadmap. Available as Standard (Bitrix24/AmoCRM with standard business processes) or Individual (any CRM including custom) plans. For companies seeking CRM effectiveness improvements across 5+ countries.
- CRM Implementation CRM implementation service covering Bitrix24 and AmoCRM, including audit, configuration, customization, training, optimization, and developer CRM customization. Supports 75+ companies on monthly maintenance. For enterprises adopting or upgrading CRM systems.
- Web Development Website and web service development including preliminary studies, architecture, UI/UX design, lead generation integration, and maintenance. Covers landing pages, e-commerce, and real estate developer websites. For businesses needing custom web properties.
- BI Analytics Business intelligence implementation including reporting automation, dashboard development in Google Data Studio and Microsoft Power BI, end-to-end analytics systems (Roistat, Smartis), and Sales Pulse reports for real estate developers. For enterprises needing unified data analytics.
- Bitrix24 Support and Development Ongoing Bitrix24 support with three subscription plans (20, 50, and 100 hours/month), allocated specialists, differentiated hourly rates, industry-related applications, and transparent monthly reporting. For companies with continuous Bitrix24 development needs.
Quantifiable outcome
- Lead increase of 134% for real estate developers after digital transformation
- +6 more outcomes
Companies that use Remark
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles3 records
Remark technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability3 records
Feature5 records
Remark partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Bitrix24coreCertified Bitrix24 partner with certified developers regularly training and upgrading skills. Company develops and publishes applications on Bitrix24 Marketplace including Data Connector, Edward chatbot, and Duplicates No More. Over 15,000 total app downloads and 49,800 in 2023.
- GMK Consulting AgencycoreConsulting partner for comprehensive digital transformation audits. Collaborated on PMD Group and Sokol Group projects for full-scale audits and digital transformation initiatives.
- ProfitbasecoreIndustry service for booking objects in real estate. Integrated into CRM Bitrix24 interface for apartment catalog display, booking, quote sending, and agent personal accounts.
- MANTERA Seaview residencecorePremium real estate developer client receiving full CRM implementation. Project won European Property Awards 2021-2022 in two categories. Long-term support and development relationship.
Scale indicators17 records
Recent moves6 records
Expansion highlights5 records
Remark competitors and assessment
Company assessmentDirect peers
- Notamedia: Russian digital integrator specializing in Bitrix24 implementation, web development, and CRM consulting for enterprise clients. Directly comparable as another long-standing Bitrix24-certified integrator offering overlapping CRM customization and digital transformation services.
- Inforce (InForce Technology): Russia-based Bitrix24 partner and digital integrator offering CRM implementation, integration, and custom development. Directly comparable in Bitrix24 ecosystem focus and vertical deployment approach.
- ICL Soft: Russian IT services firm with Bitrix24 implementation and enterprise systems integration practice. Comparable as a mid-market CRM/digital integrator competing for similar enterprise digital transformation engagements.
- Concentra: Russian-origin CRM and enterprise systems integrator with deep experience across CRM platforms including Bitrix24. Comparable as a CRM consulting/implementation peer serving enterprise customers with similar delivery and customization models.
Emerging players
- Roistat: End-to-end marketing analytics and ad optimization platform integrated with Bitrix24 and CRM systems (a Remark partner). Comparable as an analytics/SaaS peer serving the same real estate customer segment with overlapping marketing analytics capabilities.
- Profitbase: Real estate-specific CRM and booking/property platform that is already a Remark integration partner via Bitrix24. Comparable as a vertical real estate CRM player targeting the same developer customer base with overlapping product functionality.
- Smartis (Smartisan): End-to-end analytics and SmartCallBack conversion optimization platform that integrates with Bitrix24 (Remark partnership). Comparable as a real estate digital-stack technology partner with overlapping end customers and analytics focus.
Broad incumbents
- Softline: Large Russian/CIS IT integrator and software distributor with broad CRM and digital transformation practice, including Bitrix24 reselling. Comparable as a larger incumbent offering overlapping CRM/digital services as part of a wider portfolio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Remark social profiles
Digital presenceRemark financial estimates
Financial estimateRevenue estimate
Valuation estimate
Remark leadership team
Management profileNumber of profiles
Remark funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Remark M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Remark
What does Remark do?
Remark is an industry-specific digital integrator providing CRM implementation and support (Bitrix24, AmoCRM), web development, BI analytics, and digital marketing services, with a primary vertical focus on real estate developers. The company also develops and sells proprietary Bitrix24 add-on applications (Data Connector, Edward chatbot, Duplicates No More) and offers a ready-made website solution tailored for real estate developers, delivered with custom integrations to accounting, telephony, and analytics systems.
Is Remark a public or private company?
Remark is a private company. It is classified as unknown and is currently operating.
When was Remark founded?
Remark was founded in 2007. It employs 101 to 250 people.
Where is Remark based?
Remark is headquartered in Lefkosia, Cyprus, in the Europe region.
How does Remark make money?
Five revenue lines are on record. CRM Implementation and Support Services are the primary driver. The others are application Licensing (Bitrix24 Marketplace), web Development Services, CRM Audit Services and bitrix24 Integration Module Development.
Who are Remark's main competitors?
Direct peers on record are Notamedia, Inforce (InForce Technology), ICL Soft and Concentra. Emerging players are Roistat, Profitbase and Smartis (Smartisan). Softline is listed as a broad incumbent.
Does Remark have an API?
No public API is recorded for Remark.
What industry is Remark in?
Remark's product category is CRM Implementation and Digital Integration Services. Its primary akta.pro industry code is HDAEAFAJ, CRM Data Quality, Enrichment & CDP-Adjacent CRM, with a secondary code of HDAAADAF, Conversational NLP & Dialogue Management (chatbots, agents). Its NAICS code is 541512 and its SIC code is 7373.