SYSTEM X IT
System X I.T. is a London-based private IT services company (founded 2021, 1-10 employees) delivering IT support, managed services, cybersecurity, and cloud services to UK and overseas businesses of all sizes via a direct B2B managed services model.
- Company typePrivate
- Founded2021
- HeadquartersCity Of London, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What SYSTEM X IT does
System X I.T. LTD is a private UK IT services company headquartered at 15 Fetter Lane, London EC4A 1BW. Founded in 2021, the company provides four integrated service lines — IT Support, Managed Services, Cyber Security, and Cloud Services — to businesses of all sizes in the UK and overseas. Its go-to-market is sales-led and direct B2B, with customer acquisition handled via phone, email, and website contact form on systemxit.com.
The company operates as a managed services provider rather than a software vendor. Core offerings comprise reactive technical support, proactive infrastructure management, cybersecurity advisory and protection, and cloud infrastructure provisioning. The underlying technology stack is described as standard enterprise technologies; no proprietary platform, software product, or AI/ML capabilities are disclosed. Differentiators emphasized on the company website are operational service metrics: a 10-second call response time, 15-minute average first response, 97% remote resolution rate, and 20-minute average resolution time.
The business model is a recurring managed services model, delivering ongoing IT support, system monitoring, security management, and cloud maintenance on a continuous basis. Pricing is not publicly disclosed and is determined through direct client consultation. The team size is reported at 1-10 employees, with no management team, named customers, certifications, partnerships, funding rounds, or revenue figures publicly disclosed.
SYSTEM X IT firmographics
Firmographics- Name
- SYSTEM X IT
- Legal name
- System X I.T. LTD
- Website
- https://systemxit.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- System X I.T. is a London-based private IT services company (founded 2021, 1-10 employees) delivering IT support, managed services, cybersecurity, and cloud services to UK and overseas businesses of all sizes via a direct B2B managed services model.
- Ownership category
- akta.pro rank
SYSTEM X IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industry
- ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)
Keywords
Where SYSTEM X IT is headquartered
LocationHeadquarters
- HQ city
- City Of London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
SYSTEM X IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring revenue model based on providing ongoing IT support and managed services to business clients. Services include technical support, system monitoring, security management, and cloud infrastructure maintenance delivered on a continuous basis.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
SYSTEM X IT product offering
Product offeringCore offering
System X I.T. provides IT support, managed services, cyber security, and cloud services to business clients in the UK and overseas. The company delivers reactive technical assistance, proactive infrastructure management, data protection services, and cloud infrastructure provisioning from its London headquarters, serving businesses of all sizes.
Product overview
System X I.T. is an IT services company offering a unified portfolio of managed IT support and solutions rather than a distinct software product platform. The core offerings consist of four integrated service lines: IT Support (reactive technical assistance and issue resolution), Managed Services (proactive infrastructure management), Cyber Security Services (data protection and digital asset security), and Cloud Services (cloud infrastructure provisioning and management). These services are designed to work together as a comprehensive IT solutions package, serving businesses in the UK and overseas from their London headquarters.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support
- Managed Services
- Cyber Security Services
- Cloud Services
Quantifiable outcome
- 97% of IT issues resolved remotely
- +3 more outcomes
Companies that use SYSTEM X IT
Customer profileSegments1 record
Ideal customer profiles1 record
SYSTEM X IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
SYSTEM X IT partnerships and signals
Strategic signalScale indicators5 records
Recent moves3 records
Expansion highlights2 records
SYSTEM X IT competitors and assessment
Company assessmentDirect peers
- Totality Services: London-based IT support and managed services company serving professional services and SMB clients. Comparable in geographic base, target customers, and managed services revenue model.
- Serverchoice: UK managed services provider offering IT support, hosting, and cloud services to UK businesses. Directly comparable service portfolio and managed services revenue model.
- Netstar UK: London-based IT support and managed services provider targeting SMEs. Directly comparable in London footprint, SME customer base, and managed services delivery model.
- Bluecube Technology Solutions: UK MSP delivering managed IT support, cloud hosting, and cyber security to UK businesses. Same horizontal SMB focus, similar service-line portfolio, and UK-headquartered operations.
- Fitzrovia IT: Central London IT support and managed services firm serving small and mid-sized businesses. Same London HQ geography, same horizontal SME focus, and overlapping service offering (IT support, managed services, cloud).
- Babble (Babylon Technology): UK-based managed services and cloud provider offering IT support, managed services, and unified communications to UK SMEs. Closely comparable in customer segment (UK SMBs), service portfolio, and direct B2B sales motion.
Emerging players
- ConnectWise: IT management software vendor whose platform underpins many MSP service desks globally. Adjacent in that System X I.T. likely operates similar ITSM tooling, and ConnectWise enables the operational efficiency the company's KPIs claim to deliver.
- Kaseya: IT management and security platform purpose-built for MSPs, providing RMM, PSA, and cybersecurity tooling. Adjacent competitor in the underlying technology stack used to deliver managed IT services at scale.
Broad incumbents
- Softcat: Major UK IT infrastructure and services provider, listed on the London Stock Exchange. Comparable end customers and broad IT services/microsoft licensing coverage, but at far larger scale than System X I.T.
- Bytes Technology Services: Large UK IT services and software licensing reseller offering managed services alongside a much broader portfolio. Competes for the same UK SME customers but operates at significantly greater scale and vendor breadth.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
SYSTEM X IT social profiles
Digital presenceSYSTEM X IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
SYSTEM X IT leadership team
Management profileNumber of profiles
SYSTEM X IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SYSTEM X IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SYSTEM X IT
What does SYSTEM X IT do?
System X I.T. provides IT support, managed services, cyber security, and cloud services to business clients in the UK and overseas. The company delivers reactive technical assistance, proactive infrastructure management, data protection services, and cloud infrastructure provisioning from its London headquarters, serving businesses of all sizes.
Is SYSTEM X IT a public or private company?
SYSTEM X IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SYSTEM X IT founded?
SYSTEM X IT was founded in 2021. It employs 1 to 10 people.
Where is SYSTEM X IT based?
SYSTEM X IT is headquartered in City Of London, United Kingdom, in the Europe region.
How does SYSTEM X IT make money?
One revenue line is on record: managed IT Services.
Who are SYSTEM X IT's main competitors?
Direct peers on record are Totality Services, Serverchoice, Netstar UK, Bluecube Technology Solutions, Fitzrovia IT and Babble (Babylon Technology). Emerging players are ConnectWise and Kaseya. Broad incumbents are Softcat and Bytes Technology Services.
Does SYSTEM X IT have an API?
No public API is recorded for SYSTEM X IT.
What industry is SYSTEM X IT in?
SYSTEM X IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAD, ITSM Tooling Integration, Automation & Orchestration. Its NAICS code is 541512 and its SIC code is 7373.