Upware.ai
Upware.ai (founded 2025) sells an "Agentic Harness" platform that lets AI agents execute deterministic, governed actions across any enterprise system — including legacy, on-prem, and API-less applications — targeting regulated industries such as banking, insurance, healthcare, and manufacturing via direct enterprise sales.
- Company typePrivate
- Founded2025
- HeadquartersWilmington, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Upware.ai does
Upware.ai (legal entity Upware AI, Inc.) is a Wilmington, Delaware-based enterprise software company founded in 2025 that sells an "Agentic Harness" platform — a governed execution layer that sits between third-party AI agents and enterprise systems. The product uses a proprietary OGRE framework (Observe, Generate, Encapsulate, Run) and a C1-C5 architecture (Context, Connectivity, Compliance, Cost, Control) to capture organizational workflows through multi-modal UI observation, codify them as deterministic and replayable processes, and expose them to any MCP-compatible or API-accessible AI agent with RBAC, policy enforcement, and full audit trails. A core differentiator is the ability to integrate with legacy, on-prem, and homegrown systems — including AS/400, mainframes, Citrix environments, and bespoke internal portals — without requiring those systems to expose APIs, addressed via an outbound-only on-prem bridge deployed inside customer networks.
The company targets enterprise buyers across eight verticals (Banking & Financial Services, Insurance, Manufacturing & Automotive, Healthcare, Hospitality, Travel, Real Estate, and Technology), with Banking flagged as the primary segment and a CIO quote from a Top 20 US Bank as the only named customer reference. It maintains a broad integration footprint of more than 100 enterprise systems and AI agents, including Salesforce, SAP, Oracle, Workday, ServiceNow, Stripe, Snowflake, Temenos, FIS, Finastra, Guidewire, Epic, Yardi, Amadeus, and major agent platforms (Microsoft Copilot Studio, Salesforce Agentforce, Google Gemini Enterprise, OpenAI Assistants, Anthropic Claude, Amazon Q, Glean, Sierra, Decagon). Go-to-market is direct enterprise field sales with custom quote-based pricing and a demo-driven conversion funnel; revenue model is recurring subscription/platform licensing on annual contracts. The only disclosed funding event is a $50,000 round from BrokerTech Ventures on 2026-03-26, and no revenue, headcount, or ownership structure beyond a US-incorporated private company is publicly available.
Upware.ai firmographics
Firmographics- Name
- Upware.ai
- Legal name
- Upware AI, Inc.
- Website
- https://upware.ai
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Short description
- Upware.ai (founded 2025) sells an "Agentic Harness" platform that lets AI agents execute deterministic, governed actions across any enterprise system — including legacy, on-prem, and API-less applications — targeting regulated industries such as banking, insurance, healthcare, and manufacturing via direct enterprise sales.
- Ownership category
- akta.pro rank
Upware.ai industry classification
Industry- Product category
- Enterprise Agentic AI Middleware
- NAICS
- Software Publishers (5132), Software Publishers (51321), Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), Responsible AI, AI Governance & Compliance Services (BPAEAHAJ), Documentation & Reporting Automation (Model Cards, Datasheets, Impact Assessments) (HDAAAMAJ)
Keywords
Where Upware.ai is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Markets served
Upware.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription/Platform Licensing: Enterprise software subscription model for access to the Agentic Harness platform. The platform enables AI agents to act across enterprise systems with governance, determinism, and cost control. Pricing is likely based on usage volume, number of agents, or system connections.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform pricing — custom quote-based tiers |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Upware.ai product offering
Product offeringCore offering
Upware.ai sells an Enterprise Agentic Harness — a governed execution-layer software platform that sits between third-party AI agents and enterprise systems of record. It enables AI agents to take deterministic, policy-bounded, fully audited actions across any application — including legacy, homegrown, AS/400, mainframe, and API-less systems — without custom engineering or API availability. The platform is sold as enterprise software on annual subscriptions, deployed in days, and is targeted at regulated enterprises (banking, insurance, healthcare, manufacturing, etc.).
Product overview
Upware is the Enterprise Agentic Harness — a unified governed execution layer for AI agents. The product architecture consists of the No-Code Harness Builder, which enables non-engineers to record business processes and generate integrations, combined with an On-Prem Bridge that safely connects to legacy, on-prem, and API-less systems. Together, these components enable AI agents to execute deterministic, policy-bounded, and auditable actions across any enterprise system.
Differentiator
Problem solved
Functional benefit
Products and services
- No-Code Harness Builder Visual, no-code interface within the Upware platform for capturing business processes and auto-generating system integrations. Enables non-engineers to record workflows once and have Upware automatically build integrations and data flows, wrapping them as governed AI skills over MCP or API. Sold to enterprise buyers as a core component of the Agentic Harness.
- On-Prem Bridge Outbound-only bridge client that runs inside customer enterprise networks to connect Upware to legacy, on-prem, and API-less systems (including AS/400, mainframes, and bespoke ERPs) without requiring inbound firewall rules or exposing internal systems to the public internet. Sold to enterprise buyers as a core component of the Agentic Harness.
- Enterprise Agentic Harness (Upware Platform) The flagship Upware platform: a governed execution layer that enables enterprise AI agents to compliantly automate processes across any system (legacy, homegrown, or SaaS) without custom engineering, uncontrolled AI behavior, or runaway costs. Combines the No-Code Harness Builder, On-Prem Bridge, C₁–C₅ framework (Context, Connectivity, Compliance, Cost, Control), and the OGRE (Observe, Generate, Encapsulate, Run) execution model. Delivered as annual enterprise subscriptions with custom quote-based pricing.
Quantifiable outcome
- Up to 80% lower token costs compared to traditional AI agent execution
- +3 more outcomes
Companies that use Upware.ai
Customer profileNamed customers1 record
Segments8 records
Ideal customer profiles6 records
Upware.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration72 records
AI capability7 records
Feature7 records
Upware.ai partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core.
- Microsoft Copilot StudiocoreUpware integrates with Microsoft Copilot Studio as a governed execution layer, enabling Copilot agents to take safe, auditable actions across enterprise systems including legacy, on-prem, and API-less systems that Copilot Studio connectors cannot reach.
- Salesforce (Agentforce)coreUpware provides governed execution for Salesforce Agentforce, enabling AI agents to act safely across Salesforce and connected systems with RBAC, SOX compliance, and full audit trails.
- Google Gemini EnterprisecoreUpware connects Google Gemini Enterprise agents to enterprise systems for governed, auditable execution across operational platforms.
- OpenAI AssistantscoreUpware enables OpenAI Assistants to take governed actions across enterprise systems, replacing raw API calls with deterministic, policy-wrapped execution.
- Anthropic ClaudecoreUpware provides the execution layer for Claude agents, enabling safe, auditable actions across enterprise systems.
- Amazon QcoreUpware enables Amazon Q to act safely across enterprise systems including AS/400, mainframes, and legacy ERPs through governed execution.
- ServiceNowcoreUpware connects to ServiceNow Now Assist and other AI agents, enabling governed execution of ITSM workflows, incident creation, and approval processes.
- IntercomcoreUpware enables Intercom Fin to execute governed actions across CRM, billing, and enterprise systems beyond the conversation layer.
- GleancoreUpware provides execution capabilities for Glean agents, enabling them to take action across enterprise systems based on knowledge search results.
- ZendeskcoreUpware enables Zendesk AI to execute governed ticket updates, refunds, and CRM actions across connected systems.
- SnowflakecoreUpware provides governed, auditable access to Snowflake data warehouses with row-level security, column masking, and full query audit trails.
- SierracoreUpware enables Sierra customer service agents to execute governed actions across CRM and billing systems.
- DecagoncoreUpware provides execution layer for Decagon AI agents, enabling governed actions across enterprise systems of record.
- CrestacoreUpware enables Cresta call center AI to execute governed actions in CRM and ITSM systems.
- AdacoreUpware provides governed execution for Ada customer service agents across CRM, billing, and ticketing systems.
- WritercoreUpware enables Writer AI agents to execute governed HR, finance, and enterprise actions across Workday, Salesforce, and other systems.
- Cohere NorthcoreUpware provides execution layer for Cohere North enterprise AI agents, enabling governed, auditable actions across operational systems.
- MCP GatewaycoreUpware serves as MCP Gateway, exposing governed actions to any MCP-compatible AI agent. MCP standardizes agent-to-tool communication while Upware adds governance, determinism, and audit.
- SAPcoreUpware connects AI agents to SAP ERP systems for governed, auditable execution of financial and operational workflows.
- OraclecoreUpware enables AI agents to execute governed actions across Oracle enterprise systems.
- WorkdaycoreUpware provides governed execution for HR and finance actions in Workday including compensation changes, approvals, and data updates.
- StripecoreUpware enables AI agents to execute governed refund, credit, and billing actions in Stripe with policy limits, dual-control, and full audit trails.
- AS/400 & Mainframe SystemscoreUpware enables AI agents to execute governed actions in AS/400 and mainframe systems through learned terminal workflows, without requiring any API from these legacy platforms.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Upware.ai competitors and assessment
Company assessmentDirect peers
- Automation Anywhere: Enterprise RPA and intelligent automation platform competing for the same regulated-industry automation budget. Targets similar use cases (legacy system automation, finance and HR workflows) and is itself layering agentic AI capabilities on top of its bot fleet, directly overlapping Upware's roadmap.
- UiPath: Leading enterprise RPA platform that automates structured workflows across legacy and modern systems, including via UI-level automation on systems without APIs. Most directly comparable to Upware on the 'automate legacy systems' value proposition, though UiPath relies on attended/unattended bot design rather than AI-agent mediation.
- Workato: Enterprise automation and iPaaS platform targeting mid-market and enterprise with recipe-based workflow automation. Overlaps with Upware on the integration and governance positioning and is itself adding AI-agent capabilities, putting it in direct competition for the same enterprise automation budget.
Broad incumbents
- Microsoft Power Automate: Microsoft's low-code automation platform included in the Power Platform, used by enterprises to automate workflows across Microsoft and third-party systems. Most comparable on the 'enterprise automation with governance' axis and competes for the same budget as Upware, especially with Copilot Studio for agent-driven workflows.
- MuleSoft (Salesforce): Enterprise iPaaS for connecting systems via APIs, acquired by Salesforce. Competes with Upware on integration breadth, though MuleSoft requires APIs where Upware does not. Salesforce ownership means MuleSoft's roadmap will increasingly overlap with Agentforce governance — a direct threat to Upware's Salesforce channel.
Others
- Okta: Identity and access management leader that governs who can do what across enterprise systems. Comparable as a 'trust layer' enterprise platform adjacent to Upware's governance and RBAC scope; both sit between users/agents and systems of record.
Emerging players
- Tray.ai: AI-augmented iPaaS and agent-building platform targeting enterprise integrators. Closely comparable to Upware in stage and positioning around AI-mediated system connectivity, with emphasis on enabling 'agentic integrations' between SaaS and enterprise systems.
- Decagon: AI agent platform for enterprise customer experience, building agents that resolve complex customer issues across systems. Listed as a Upware integration partner; comparable as a peer building agents that need governed system execution, the gap Upware fills.
- Glean: Enterprise AI search and 'AI assistant' platform with growing agent capabilities. Listed as a Upware integration partner; comparable as a peer that needs governed execution to turn search/answers into actions across enterprise systems.
- Sierra AI: Enterprise AI agent platform for customer service that builds compliant, brand-aligned agents for large enterprises. Sierra is also listed as an Upware integration partner, illustrating that Upware complements rather than directly competes; comparable as a peer in the broader 'enterprise agent infrastructure' category.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights5 records
Customer concentration
Upware.ai social profiles
Digital presenceUpware.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Upware.ai leadership team
Management profileNumber of profiles
Profiles1 record
Upware.ai funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Upware.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Upware.ai
What does Upware.ai do?
Upware.ai sells an Enterprise Agentic Harness — a governed execution-layer software platform that sits between third-party AI agents and enterprise systems of record. It enables AI agents to take deterministic, policy-bounded, fully audited actions across any application — including legacy, homegrown, AS/400, mainframe, and API-less systems — without custom engineering or API availability. The platform is sold as enterprise software on annual subscriptions, deployed in days, and is targeted at regulated enterprises (banking, insurance, healthcare, manufacturing, etc.).
Is Upware.ai a public or private company?
Upware.ai is a private company. It is classified as venture growth investor backed and is currently operating.
When was Upware.ai founded?
Upware.ai was founded in 2025.
Where is Upware.ai based?
Upware.ai is headquartered in Wilmington, United States, in the North America region.
How does Upware.ai make money?
One revenue line is on record: subscription/Platform Licensing.
Who are Upware.ai's main competitors?
Direct peers on record are Automation Anywhere, UiPath and Workato. Broad incumbents are Microsoft Power Automate and MuleSoft (Salesforce). Okta is listed as an others. Emerging players are Tray.ai, Decagon, Glean and Sierra AI.
Does Upware.ai have an API?
Yes. Upware exposes governed AI skills to AI agents over MCP (Model Context Protocol) or API. The platform is agent-agnostic and any assistant or agent that can call a tool over MCP or an API can use Upware-governed actions. Skills are wrapped as governed AI skills over secure MCP or API, enabling agents to execute deterministic, policy-bounded actions across enterprise systems including legacy and no-API systems.
What industry is Upware.ai in?
Upware.ai's product category is Enterprise Agentic AI Middleware. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of HDAEANAG, Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII). Its NAICS code is 5132 and its SIC code is 7372.