slora.ai

What slora.ai does

SLORA (slora.ai) is an AI-powered customer experience SaaS platform headquartered in Istanbul, Turkey, that consolidates four communication modules — Chat Assistant, Voice Assistant, Call Center Assistant, and Social Media Assistant — under a single unified dashboard. The platform supports 95+ languages with automatic translation, claims 99.9% uptime, and integrates with major telephony stacks via SIP trunk (Asterisk, FreeSWITCH, Avaya, Cisco, Genesys), CRM and e-commerce systems, eight social media channels, and JavaScript/React/WordPress/iOS/Android deployment surfaces. A distinguishing feature is multi-model AI comparison, which lets customers test three AI models and select the best-performing option, indicating an orchestration layer over third-party foundation models rather than proprietary model development. Security and compliance are emphasized for enterprise procurement: SOC 2 Type II certification, GDPR and KVKK alignment, and 256-bit SSL encryption with an appointed Data Protection Officer.

The business model is hybrid. End customers pay usage-based pricing — $0.170 per minute for voice/call center and $0.017 per message for chat/social — layered with module-based or full-platform subscriptions (annual plans offering two months free) and a 14-day no-credit-card free trial that drives self-serve PLG acquisition. Enterprise sales are supported via Calendly demo booking, and a five-tier partner program (Partner through Strategic Partner) with 300+ active resellers, agencies, and consultants distributes the product indirectly on 10-20% recurring commissions plus up to 30% partner self-use discounts; $2.5M+ has been distributed via this channel to date. Target verticals span E-Commerce, Finance & Banking, Healthcare, Education, Tourism, Municipalities, Automotive, Content Creators, and Agencies.

The operating footprint is unusually lean: the firm reports 1-10 employees and is developed by Oslosoft. No funding rounds, M&A activity, leadership bios beyond a Data Protection Officer, or ownership disclosures appear in the public material. With 10K+ active assistants in production and a reported 127% growth rate, SLORA is positioning itself as an SMB-and-enterprise-friendly omnichannel CX platform for markets where multilingual coverage, regulatory compliance, and partner-led distribution are differentiators, though its small team and lack of disclosed capital raise questions about execution capacity at scale.

Name

slora.ai

Legal name

SLORA

Website

https://slora.ai

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

SLORA is an Istanbul-based AI customer experience SaaS platform that unifies Chat, Voice, Call Center, and Social Media assistants in one dashboard with 95+ language support, usage-based pricing, and a 300+ partner channel serving SMB and enterprise customers across multiple verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Istanbul

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations, Others

Revenue model

1. Usage-Based Voice/Call Center Pricing: Voice Assistant and Call Center services charged at $0.170 per minute. Usage calculator shows pricing tiers: 100 minutes ($17), 500 minutes ($85), 1,000 minutes ($170). Pay-as-you-go model with no minimum payment or hidden fees.
2. Usage-Based Text/P messaging Pricing: Chat Assistant and Social Media services charged at $0.017 per message. Pricing tiers: 1,000 messages ($17), 5,000 messages ($85), 10,000 messages ($170).
3. Subscription Plans (Monthly/Annual): Module-based or full platform subscription packages. Annual plans offer 2 months free. Payments automatically renewed with 30-day advance notification for price changes.
4. Partner Program Commissions: Partners earn recurring commissions (10-20% based on customer count) from each active customer they refer. Partner Advanced plan priced at $379/month.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

SLORA is an AI-powered customer experience SaaS platform that enables businesses to manage all customer communication channels—Chat, Voice, Call Center, and Social Media—from a single unified dashboard. It offers AI assistants for each channel with multi-model AI comparison, 95+ language support, smart call routing, sentiment analysis, and integration with CRM, e-commerce platforms, and telephony systems. Customers subscribe via usage-based or subscription pricing with a 14-day free trial.

Product overview

SLORA is an AI-powered customer experience platform offering a unified solution that manages four distinct communication modules from a single dashboard: Chat Assistant for website chat widgets, Voice Assistant for phone-based voice support, Call Center Assistant for high-volume call management, and Social Media Assistant for multi-platform social media automation. The platform provides 95+ language support, 99.9% uptime, and integrates with CRM, e-commerce platforms, and various phone systems. Pricing is modular with voice at $0.17/minute and text at $0.017/message, plus a partner program offering recurring commissions.

Differentiator

Problem solved

Functional benefit

Products and services

• SLORA Unified Dashboard Central management platform that controls all communication channels (Chat, Voice, Call Center, Social Media) from a single dashboard, providing unified analytics, centralized AI management, and real-time statistics for businesses of all sizes.
• Chat Assistant AI-powered chat widget for websites providing instant 24/7 customer support with 95+ language multilingual support, customizable widget design, file sharing, rich media support, and human agent handoff for businesses.
• Voice Assistant AI-powered voice customer support for phone systems providing natural conversation AI, multi-language support across 95+ languages, HD audio quality with noise reduction, and human agent handoff for businesses.
• Call Center Assistant AI-powered call center solution providing smart call routing, unlimited concurrent calls, real-time analytics, integrated CRM, bulk messaging, and 24/7 service for high-volume call management at enterprises.
• Social Media Assistant AI-powered social media management solution supporting WhatsApp, Instagram, Messenger, Telegram, Facebook, Twitter, LinkedIn, and TikTok with auto response, sentiment analysis, and content scheduling for businesses and creators.
• SLORA Partner Program Referral partner program offering up to 20% recurring commission and up to 30% discount on own usage, with tiered partner levels (Partner, Pro, Elite, Premium, Strategic) for resellers, agencies, and consultants.

Quantifiable outcome

• Customer satisfaction increased by 40%
• +6 more outcomes

Named customers13 records

Segments11 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability10 records

Feature10 records

Partnerships

One partnership is on record.

• Partner Program Members (300+ Active Partners)coreChannel Partner/ Reseller/ DistributorSLORA's partner program includes 300+ active partners who earn recurring commissions (10-20%) from customers they refer. Partners receive up to 30% discount on their own SLORA usage. Partner levels include Partner (1-5 customers, 10%), Pro Partner (6-15, 13%), Elite Partner (16-30, 15%), Premium Partner (31-50, 18%), and Strategic Partner (51+, 20%). Partners include agencies, consultants, and solution providers offering SLORA to their clients.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Freshworks (Freshdesk): Mid-market and SMB customer service suite offering chat, voice, call center, and AI automation across the Freshworks portfolio. Overlaps directly with SLORA's module-based packaging and SMB/mid-market GTM.
• Zendesk: Global customer service and engagement platform with AI agents, voice, and contact center capabilities. Comparable to SLORA's full module suite but as part of a much larger enterprise ecosystem with deeper compliance and integrations.
• Five9: Cloud contact center as a service (CCaaS) provider with AI agent and routing capabilities. Directly comparable to SLORA's Call Center Assistant for inbound voice automation and smart routing use cases.
• Intercom: Established AI customer service platform combining chat, voice (Fin AI Agent), helpdesk, and proactive messaging. Competes with SLORA's unified dashboard across the same buyer profile but at much larger scale and broader feature set.
• Genesys: Large enterprise contact center and customer experience platform with AI-driven routing, voice, and omnichannel capabilities. Overlaps with SLORA's Call Center Assistant and unified omnichannel roadmap at the high end of the market.

Emerging players

• Yellow.ai: Enterprise conversational AI platform supporting chat, voice, and omnichannel automation across multiple LLM backends. Similar multi-model, omnichannel architecture to SLORA with focus on large enterprise in Asia and emerging markets.
• Kore.ai: Conversational AI and agent platform for customer service and enterprise automation. Comparable to SLORA in voice + chat + AI-agent positioning, but with deeper enterprise platform capabilities and proprietary AI tooling.

Direct peers

• Ada: AI-powered customer service automation platform that resolves inquiries across chat and voice channels. Comparable to SLORA in autonomous-agent approach, multi-channel CX focus, and enterprise-automation positioning.
• Tidio: SMB-focused AI customer service platform offering live chat, chatbots, and automation for e-commerce sites. Directly comparable to SLORA's Chat Assistant module in target customer (SMB/e-commerce) and product category (AI chatbot).
• LivePerson: Enterprise conversational AI platform for chat, voice, and messaging at scale. Closely comparable to SLORA in messaging-centric AI agent model and enterprise CX focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about slora.ai