SoulTec Solutions ltd.

What SoulTec Solutions ltd. does

SoulTec Solutions is a managed IT services provider founded in 2020 by Patrick Soals, delivering 24/7 device monitoring, cybersecurity, IT consultation, and remote and on-site technical support to small businesses and entrepreneurs in Northwest Ohio. The company operates on a per-user subscription billing model with transparent pricing and a Stripe-based self-service billing portal, supplemented by professional-services revenue from IT consultation engagements. The customer base is concentrated in micro and small businesses (frequently two-person to roughly fifty-employee firms) in cities including Fremont, Toledo, Bowling Green, Sandusky, Tiffin, Port Clinton, Oak Harbor, Rossford, Maumee, and Gibsonburg.

The service platform combines commercial monitoring, antivirus, and Endpoint Detection and Response (EDR) tools with proprietary operational features including an "Auto Healing" automated remediation process, customer-specific Knowledge Bases, and a Customer Portal that tracks support tickets. Cybersecurity is positioned as AI-driven, drawing on third-party capabilities such as EDR with anomaly detection, Zero Trust, Single Sign-On, multi-factor authentication, phishing prevention, and AI-powered threat detection within Microsoft Edge for Business; there is no evidence of proprietary AI/ML model development. Customer acquisition is content-led via the Screen Time blog, free downloadable IT guides, and free interactive tools (Secure Password Check, Email Security Check, Downtime Calculator), with conversion through direct phone and email sales. The business is privately held, founder-owned, bootstrapped, and operates without external investors, intermediaries, or disclosed partnerships.

Name

SoulTec Solutions ltd.

Legal name

SoulTec Solutions

Website

https://soultec.solutions

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

SoulTec Solutions is a founder-owned managed IT services provider founded in 2020, delivering 24/7 monitoring, cybersecurity, and remote/on-site technical support on a per-user subscription basis to small businesses and micro-businesses across Northwest Ohio.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Managed IT services
• Cybersecurity solutions
• Device monitoring
• IT helpdesk support
• Small business IT

Headquarters

HQ city

Gibsonburg

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services billed per user. Services include 24/7 monitoring, maintenance, cybersecurity, and tech support. The pricing model is simplified with transparent per-user billing, allowing businesses to self-select plans without lengthy sales consultations.
2. Consultation Services: IT consultation services for businesses seeking expert guidance on technology decisions, setup, and strategic planning

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

SoulTec Solutions provides managed IT services to small businesses in Northwest Ohio, including 24/7 device monitoring and maintenance, remote and on-site tech support, and AI-driven cybersecurity. Services are billed per user on a recurring subscription basis, supplemented by IT consultation for technology planning and setup. The company delivers support through a customer-specific knowledge base, ticket-tracking portal, email, chat, remote access, and on-site visits.

Product overview

SoulTec Solutions is a managed IT services provider offering a unified portfolio of IT consultation, 24/7 device monitoring, remote and onsite technical support, and cutting-edge AI-powered cybersecurity solutions. The company provides per-user billing for its managed services and supplements its core offerings with free tools including a Secure Password Check, Email Security Check, and Downtime Calculator, plus downloadable business technology guides. Services are delivered through a customized Knowledge Base and customer-specific Customer Portal, with support via email, chat, and remote access.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consultation and Management

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• CMIT Solutions: National MSP franchise serving small and mid-sized businesses with managed IT, cybersecurity, and helpdesk services. Highly comparable to SoulTec in target customer (SMBs) and service mix, though operating through a franchise model with broader geographic reach.
• Ntiva: Regional/national managed IT services provider focused on SMB and mid-market clients, offering 24/7 helpdesk, cybersecurity, and cloud services. Directly comparable to SoulTec in service portfolio and customer profile, but with materially larger scale.
• Dataprise: Managed IT services and cybersecurity provider serving SMBs and mid-market businesses across multiple U.S. regions. Comparable to SoulTec in the managed services + security bundle and SMB focus, but with broader geographic coverage and enterprise-grade offerings.
• Ascend Technologies: Managed IT services and cybersecurity firm targeting SMB and mid-market organizations. Closely comparable to SoulTec on service mix (managed IT, helpdesk, cybersecurity) and customer segment, though with substantially larger headcount and footprint.
• Coretelligent: Managed IT and cybersecurity provider with strong SMB and mid-market focus. Similar to SoulTec in offering 24/7 monitoring, helpdesk, and security services to smaller clients, though serving a wider geography and larger client base.

Broad incumbents

• Arctic Wolf: Larger cybersecurity-focused company offering managed detection and response (MDR) and security operations to SMBs and enterprises. Overlaps with SoulTec's cybersecurity stack (EDR, threat detection, MFA) but operates as a broad incumbent rather than a regional generalist MSP.

Others

• Kaseya: Provider of IT management and security software (RMM, PSA, EDR) widely used by MSPs. Functions as an enabling platform for firms like SoulTec rather than as a direct competitor to a small regional MSP.
• ConnectWise: Platform vendor providing PSA, RMM, and cybersecurity tools that MSPs (including ones like SoulTec) use to run service desks and device monitoring. Adjacent rather than competitive — enables rather than competes with regional MSPs.
• NinjaOne: Cloud-based RMM and endpoint management platform commonly deployed by SMB-focused MSPs. Enabling technology provider for the operational backbone of firms like SoulTec rather than a direct services competitor.
• Pax8: Cloud distribution platform that aggregates SaaS, security, and infrastructure products for MSPs to resell to SMB clients. Sits upstream of firms like SoulTec as a supply channel rather than competing for end customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/soultec-solutions-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SoulTec Solutions ltd.