What SILENT PARTNER, L.L.C. does

SILENT PARTNER, L.L.C., operating commercially as Silent Partner AI and Contactter.ai, is a private US LLC (Washington State, based on the 206 area code) that sells an AI-powered platform purpose-built for automotive dealerships. The product covers four functional areas—Sales, Service, Parts, and Reputation—through a single integrated subscription: the core Contactter unified inbox orchestrates chat, text, and email with AI-driven instant responses, while module-level products include AI Email Marketing (marketed at 78% average open rates), Reputation Radar for review monitoring and AI-authored responses, Service Voice and Parts Voice for 24/7 AI call handling and appointment/order capture, Chat and Text, Email Humanizer for spam-filter bypass, and Video Walk-Arounds for AI-mediated video delivery to interested buyers.

Underlying technology spans four AI modalities (text, audio, video, multimodal) and four capability categories (autonomous agents, natural language processing, process automation, generative AI). Distribution and workflow embedding are achieved through a browser extension for Chrome, Firefox, and Edge that activates AI features inside five major dealer CRMs (VinSolutions, eLead, CDK, DealerSocket, Tekion), plus a broader integration footprint of 12+ CRM, DMS, scheduling, and data partners. Two named enterprise customers (Krusen Motors, The Autobarn Volvo Cars Oak Park) are quoted on the company site; no broader customer roster, management team, ownership, funding history, or revenue figures are disclosed.

The business model is a single all-inclusive monthly subscription with no per-module fees, no upsells, and no long-term contracts, positioned explicitly against competitors reportedly charging $6,000–$8,000+ per module per month on separate contracts. Go-to-market is a hybrid: enterprise sales via Calendly demo booking for dealership groups combined with product-led growth through browser-extension distribution that enables individual dealership staff to trial the AI inside their existing CRM. The company discloses no pricing, headcount, leadership team, investors, or revenue.

Name

SILENT PARTNER, L.L.C.

Legal name

SILENT PARTNER, L.L.C.

Website

https://silentpartner.ai

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Silent Partner, L.L.C. (Contactter.ai) provides an all-in-one AI platform for US automotive dealerships, covering sales, service, parts, and reputation management under a single monthly subscription with no long-term contracts.

Ownership category

akta.pro rank

Product category

Automotive Dealership AI Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Voice Assistants & Voice UI (VUI) (HDAAAFAD), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

Keywords

• Automotive AI platform
• Dealership customer engagement
• AI voice assistant software
• Reputation management software
• CRM-native AI integration

Headquarters

HQ city

Clear Lake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Platform License: All-in-one AI platform subscription covering Sales, Service, Parts, and Reputation modules under a single platform license with no per-module fees. No long-term contracts; cancel anytime model. Single price point for complete coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

SILENT PARTNER, L.L.C., operating as Silent Partner AI / Contactter.ai, sells a unified AI platform for automotive dealerships that bundles AI voice agents, AI email marketing, reputation management, unified chat/SMS, video walk-around delivery, and an Email Humanizer under one monthly subscription. The platform integrates natively with major dealership CRM and DMS systems via a Chrome, Firefox, and Edge browser extension that allows staff to text, email, manage DNC and consent, and toggle the AI assistant without leaving their existing workflow.

Product overview

SILENT PARTNER, L.L.C. offers Contactter.ai as a unified AI platform for automotive dealerships with a platform-plus-modules architecture. The core Contactter platform serves as the central hub managing unified customer communications, while five integrated AI modules cover specific functions: AI Email Marketing handles automated campaigns, Reputation Radar monitors and responds to reviews, Service Voice answers service calls and books appointments, Parts Voice manages parts inquiries and inventory, and Chat and Text provides a unified messaging inbox. Additional features include Email Humanizer for spam bypass and Video Walk-Arounds for automated video delivery. All modules are included under one price model with browser extension integrations into major dealer CRM and DMS systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Contactter AI Platform Unified AI platform for automotive dealerships that bundles AI voice, email, chat/SMS, reputation management, and video walk-around delivery under one monthly subscription, with CRM-native browser extension integration into VinSolutions, DealerSocket, eLead, CDK, Tekion, and other major dealership systems.

Quantifiable outcome

• 78% email open rate
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability8 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• VinSolutionscoreTechnology or IntegrationCRM integration partner. Contactter offers browser extension and integration with VinSolutions CRM platform, enabling text/email leads, DNC management, and AI assistant control directly within the VinSolutions interface.
• DealerSocketcoreTechnology or IntegrationCRM integration partner. Contactter integrates with DealerSocket CRM platform with browser extension enabling in-workflow AI activation.
• eLeadcoreTechnology or IntegrationCRM integration partner. Contactter offers browser extension integration with eLead CRM platform.
• CDK GlobalcoreTechnology or IntegrationDMS integration partner. Contactter integrates with CDK Global dealer management system via browser extension.
• TekioncoreTechnology or IntegrationDMS integration partner. Contactter integrates with Tekion dealer management platform via browser extension.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Fullpath: Fullpath is an AI-driven marketing and customer engagement platform for automotive dealerships that unifies first-party data, advertising, and communications. Competes across the same sales/marketing stack Contactter addresses.
• Podium: Podium is a leading customer communication and messaging platform purpose-built for automotive dealerships, offering AI-powered text, review, and lead response tools. Directly competes with Contactter's Chat and Text, Reputation Radar, and Email Humanizer modules.
• Impel: Impel provides AI-powered customer lifecycle automation specifically for automotive retail, including conversational AI, merchandising, and lead nurturing. Closely comparable to Contactter's all-in-one AI dealership suite.
• Digital Air Strike: Digital Air Strike offers AI-powered reputation management, social media, and lead response for automotive dealers. Directly competitive with Contactter's Reputation Radar and AI response capabilities.
• Lotlinx: Lotlinx applies AI and machine learning to dealership inventory, pricing, and merchandising optimization. Adjacent-direct peer serving the same vertical with AI-driven operational tools.
• Conversica: Conversica provides AI sales assistants that engage, qualify, and nurture leads via email, SMS, and chat, with strong penetration in automotive retail. Direct overlap with Contactter's AI Email Marketing and conversational lead response.
• Kenect: Kenect is a texting, reputation, and communication platform focused on dealerships and home services, with AI-assisted responses. Competes with Contactter's Chat and Text and Reputation Radar modules.
• AutoLeadStar: AutoLeadStar delivers AI-powered digital marketing, lead management, and customer engagement to dealerships. Directly comparable to Contactter's AI Email Marketing and chat modules.

Broad incumbents

• CDK Global: CDK is a dominant dealer management system (DMS) provider that is layering AI into its core platform. As a wholesale platform incumbent, CDK could either partner with or compete directly against Contactter's integrations.
• Tekion: Tekion is a cloud-native DMS and CRM for automotive dealers with embedded AI capabilities. Represents both a critical integration partner and a potential competing incumbent for AI-driven dealership workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/silent-partner-ai

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SILENT PARTNER, L.L.C.