What Mode Software Inc. does

Mode Software Inc. is a Calgary, Alberta-based cybersecurity company that provides an out-of-band communication and cyber crisis response platform for enterprises. The platform is architecturally isolated from primary corporate networks, identity systems, and collaboration tools, ensuring that incident response teams can communicate securely when email, Microsoft Teams, Slack, and other normal channels are compromised during an attack. Core technology components include post-quantum end-to-end encryption, a unique Mode-ID identity system that replaces email or phone numbers, encrypted cloud file storage for playbooks and crisis documents, role-based access management, and ISO/IEC 27001-certified infrastructure. The product is delivered across four integrated modules — Communication, Playbooks & File Storage, Mass Notification, and Compliance & Control — available via Windows, MacOS, Linux, iOS, and Android clients plus a centralized web portal.

Mode serves cybersecurity and IT leaders, executives, and crisis stakeholders at organizations that need a pre-positioned backup communication and coordination layer for cyber incidents and broader business continuity events. The company operates on an enterprise subscription model with annual billing and quote-based pricing, distributed through direct enterprise sales (demo-first) supplemented by a channel program of VAR and MSP partners across North America. Notable partners include iON United, Clutch Solutions Canada, The WolfStrata Group, X10 Technologies, Advantus360, and Step Innovations. Mode is founder-led by CEO Scott Orth, with COO Jason Walsh and CMO Daniel Curci, and appears to be bootstrapped with no disclosed institutional funding.

Name

Mode Software Inc.

Legal name

Mode Software Inc.

Website

https://mode.io

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Mode Software Inc. provides an out-of-band, post-quantum encrypted communication and crisis response platform that enables enterprises to coordinate securely when primary corporate networks and collaboration tools are compromised during cyber incidents.

Ownership category

akta.pro rank

Product category

Cybersecurity Incident Response Software

NAICS

Software Publishers (513210), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industry

Identity Threat Detection & Response (ITDR) (HDAEAJAH)

Keywords

• Incident response platform
• Secure messaging software
• Crisis communication platform
• Encrypted file storage
• Out-of-band communication

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscription: Mode operates on a subscription basis with fee-based versions for enterprise customers. The platform offers different tiers with the ability to scale across organizations. Requires activation code from company portal. Access and use of the Services are charged at rates applicable to the relevant Mode version.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Mode Software Inc. provides an out-of-band communication and cyber crisis response platform that enables secure messaging, voice/video calls, encrypted playbook and file storage, multi-channel mass notification, and compliance controls. The platform is isolated from primary corporate networks and uses post-quantum end-to-end encryption so that organizations can coordinate incident response when email, Teams, and other primary systems are compromised during a cyberattack.

Product overview

Mode Software Inc. offers a unified out-of-band communication and cyber crisis response platform. The platform consists of four integrated modules: Communication (secure messaging, voice/video calls), Playbooks & File Storage (encrypted document storage with access permissions), Mass Notification (multi-channel SMS/email/in-app broadcasts), and Compliance & Control (data retention, access management, policy enforcement). The platform operates independently of corporate networks and primary systems, providing a secure 'digital muster point' when normal infrastructure is compromised. Users access the platform via Desktop apps (Windows, MacOS, Linux), Mobile apps (Android, iOS), and a web-based Administration Portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Mode Platform A unified out-of-band communication and cyber crisis response platform that provides secure, isolated communication channels for organizations when primary systems are compromised during cyber incidents.
• Mode Desktop App Desktop client application for Windows, MacOS, and Linux providing full platform access including messaging, calls, file access, and admin capabilities for crisis response teams.
• Mode Mobile App Mobile client application for Android and iOS enabling secure communication and document access on the go during crisis situations.
• Mode Portal Centralized web-based administration portal for managing users, security settings, file storage, role-based access, mass notifications, and company-wide activation codes.

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Six partnerships are on record, tiered core and secondary.

• iON UnitedcoreStrategic or Co-development Partner · 4 March 2025Mode announced a strategic partnership with iON United on March 4, 2025. iON United is an industry-leading IT, OT, and cybersecurity solution provider. This collaboration provides iON's customers with access to Mode's secure, out-of-band, and compliant communication platform for crisis response teams when cyber incidents compromise primary collaboration channels. Mode leverages iON's extensive IT and cybersecurity services to help clients integrate Mode into their cybersecurity programs.
• Clutch Solutions CanadacoreChannel Partner/ Reseller/ Distributor · 11 December 2024Mode announced a strategic partnership with Clutch Solutions Canada on December 11, 2024. Clutch Solutions is an industry-leading IT and cybersecurity solution provider. This collaboration provides Clutch Solutions' clients across Canada with improved cyber resilience through Mode's secure, reliable, and compliant stakeholder communication platform. Mike Ballem, Clutch Solutions Country Manager, Canada, noted 'We're proud to partner with Mode to bring secure, out-of-band communication solutions to our clients.'
• The WolfStrata GroupcoreChannel Partner/ Reseller/ Distributor · 18 November 2024Mode partnered with The WolfStrata Group in November 2024 to enhance cyber resilience with secure and out-of-band collaboration. WolfStrata Group is a cybersecurity consulting firm that resells Mode to their clients as part of comprehensive incident response and business continuity solutions. Wayne Hotchkiss, Director of Sales, Western Canada at WolfStrata, stated 'Mode has been a standout vendor partner for us. The people and the platform are changing the game.'
• ADVANTUS360secondaryChannel Partner/ Reseller/ Distributor · 5 November 2024Mode partnered with ADVANTUS360 in November 2024. ADVANTUS360 provides cybersecurity solutions and incorporates Mode's out-of-band communication platform into their service offerings for clients needing secure crisis collaboration tools.
• X10 TechnologiessecondaryChannel Partner/ Reseller/ Distributor · 20 August 2024Mode partnered with X10 Technologies in August 2024. X10 Technologies offers secure out-of-band communication as part of their technology and services portfolio. Adam McMath, Director of Technologies at X10, stated 'Mode offers the one thing that IT and business leaders need the most during their darkest day: information and collaboration continuity.'
• Step InnovationssecondaryChannel Partner/ Reseller/ DistributorStep Innovations is listed as a Mode partner, providing cybersecurity incident response solutions with Mode's out-of-band communication platform integrated into their offerings.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TigerConnect: TigerConnect provides secure, HIPAA-compliant messaging, voice, and video for healthcare and enterprise teams, with role-based access and audit logging. Comparable to Mode on encrypted team communication, IAM controls, and compliance logging for regulated industries.
• BlackBerry Critical Event Management (AtHoc): BlackBerry's AtHoc/Critical Event Management provides mass notification and secure crisis communication for security and IT teams across enterprises and government. Direct overlap with Mode's out-of-band communication, mass notification, and war-room activation use cases.
• Crisis24 (GardaWorld): Crisis24 delivers integrated crisis management, secure communications, and response services for corporate security teams. Overlaps with Mode on secure crisis collaboration, executive communications, and incident coordination workflows.
• AlertMedia: AlertMedia offers a SaaS critical event management and mass notification platform used by enterprises for threat intelligence, two-way communication, and incident coordination. Closely comparable to Mode on out-of-band mass notification and crisis collaboration.
• Spok: Spok provides secure critical communications, messaging, and console solutions primarily for healthcare, government, and public-safety organizations. Overlaps with Mode on encrypted messaging for mission-critical teams and compliance-grade audit trails.

Broad incumbents

• Everbridge: Everbridge is the largest pure-play critical event management and mass-notification vendor, serving global enterprises with IT alerting, crisis communication, and travel risk. Significantly broader feature set than Mode but overlapping on emergency/multi-channel notification and compliance logging.

Others

• Dataminr: Dataminr provides real-time risk and event detection from public data feeds, including cybersecurity and IT disruption signals. Complementary to Mode's platform by surfacing events that trigger incident-response communications.
• Kroll Cyber Risk: Kroll delivers cyber incident response, breach notification, and managed security services that complement an out-of-band communication platform. Adjacent ecosystem participant rather than a direct product competitor to Mode.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mode-software-inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mode Software Inc.