Step Innovations
Step Innovations Inc. is a Calgary-based managed IT services provider delivering infrastructure management, cybersecurity, cloud, and Microsoft 365 services to small and medium-sized businesses across Canada through subscription-based contracts.
- Company typePrivate
- Founded2020
- HeadquartersCalgary, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Step Innovations does
Step Innovations Inc. is a privately held, Alberta-based managed IT service provider founded in 2020 by Daniel Eaton. The company delivers outsourced IT infrastructure management, cybersecurity, cloud services, IT consulting, network services, Microsoft 365 management, and hardware/software procurement to small and medium-sized businesses across Canada. The firm maintains a team of approximately ten named professionals spanning cloud administration, cybersecurity coordination, technical account management, and support, operating from its Cochrane, Alberta headquarters.
The company is built on a Microsoft-first technology stack centered on Microsoft 365, Azure, Intune, Defender, Teams, SharePoint, and Exchange Online, with a 24/7 managed Security Operations Center (SOC), endpoint detection and response, dark web monitoring, vulnerability scanning, and cybersecurity awareness training as core security offerings. STEP packages these capabilities into seven interlocking service lines and applies them across eight vertical specializations — accounting/bookkeeping, property management, royalty management, construction, oil & gas/energy, wealth management, transportation/logistics, and manufacturing — with vertical-specific landing pages and tailored pain-point messaging.
Revenue is generated through recurring subscription-based managed services contracts with flexible pricing, supplemented by project-based professional services (migrations, VCIO consulting) and hardware/software procurement fees. The go-to-market is sales-led and consultative, anchored on a free IT assessment offer routed through Microsoft Bookings, supported by a company blog, newsletter, client testimonials, and dedicated vertical landing pages. The company is founder-owned with no disclosed institutional investors, funding rounds, board composition, or M&A activity, and operates exclusively within the Canadian SMB market.
Step Innovations firmographics
Firmographics- Name
- Step Innovations
- Legal name
- Step Innovations Inc.
- Website
- https://stepinnovations.ca
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Step Innovations Inc. is a Calgary-based managed IT services provider delivering infrastructure management, cybersecurity, cloud, and Microsoft 365 services to small and medium-sized businesses across Canada through subscription-based contracts.
- Ownership category
- akta.pro rank
Step Innovations industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Systems Integration & Implementation Services (BPAEAAAB)
- akta.pro secondary industry
- Strategy & IT Advisory (BPAEAAAA)
Keywords
Where Step Innovations is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Step Innovations business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services providing infrastructure management, network administration, help desk support, and system monitoring. Subscription-based model with flexible pricing allowing businesses to pay for services they actually need or purchase service bundles.
- Managed Services - Flexible Pricing: Cost-effective alternative to in-house IT with subscription-based models tailored to specific business needs. Flexible pricing models allowing businesses to pay for services they actually need or purchase service bundles.
- Professional Services: IT consulting, cloud migrations, network infrastructure planning, VCIO services, and project-based professional services for implementations and migrations.
- Hardware and Software Procurement: Procurement services for hardware and software with vendor selection, negotiation, and procurement support. Revenue derived from vendor partnerships and procurement fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Flexible subscription-based managed IT services |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Step Innovations product offering
Product offeringCore offering
Step Innovations provides managed IT services for small and medium-sized businesses across Canada, including infrastructure management, network administration, 24/7 help desk support, system monitoring, cybersecurity, cloud and Microsoft 365 services, IT consulting (including VCIO), network services, and hardware/software procurement. The company delivers these services as integrated, subscription-based managed services from its Alberta-based team, leveraging a Microsoft-first technology stack with security as the foundation.
Product overview
Step Innovations is a Calgary-based managed IT service provider offering a unified portfolio of IT services for small and medium-sized businesses across Canada. Their core offering consists of seven interconnected service areas: Managed IT Services (infrastructure management, help desk, monitoring), Cyber Security Services (24/7 SOC, EDR, vulnerability scanning), IT Consulting (strategic planning, VCIO, cloud migrations), Cloud Services (Azure, hybrid cloud, IaaS), Network Services (unified communications, VoIP, firewall security), Microsoft 365 Services (migration, optimization, licensing), and Hardware/Software Procurement. These services work together as a comprehensive managed services offering, with Microsoft 365 and Azure capabilities forming a central pillar, and cybersecurity integrated across all service areas. The company operates on a security-first, Microsoft-first approach, leveraging the Microsoft ecosystem (Intune, Defender, Teams, SharePoint, Exchange Online, OneDrive) to deliver standardized, scalable IT environments for clients across multiple industries including accounting, property management, construction, oil and gas, wealth management, and logistics.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Quantifiable outcome
- Standardizing all team devices within 60-90 days for accounting firms
- +2 more outcomes
Companies that use Step Innovations
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles8 records
Step Innovations technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature6 records
Step Innovations partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreMicrosoft technology partner specializing in Microsoft 365 and Azure solutions. STEP offers migration, licensing, configuration, and optimization services for Microsoft 365 environments including Teams, SharePoint, Exchange Online, and Azure cloud platform.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Step Innovations competitors and assessment
Company assessmentDirect peers
- Long View Systems: Calgary-headquartered Canadian IT solutions provider offering managed services, cloud, cybersecurity, and hybrid infrastructure for SMB and mid-market. Directly comparable in geography, customer size, and Microsoft-centric service portfolio.
- IT Weapons: Canadian managed IT services provider (Konica Minolta subsidiary) delivering helpdesk, cloud, and cybersecurity to SMBs across Canada. Comparable customer profile, service mix, and Microsoft-first delivery model.
- Dataprise: US-based managed services provider focused on SMB and mid-market with 24/7 helpdesk, cybersecurity, and Microsoft cloud practices. Comparable service mix, customer size, and security-first positioning.
- WBM Technologies: Western Canadian managed services and IT solutions firm headquartered in Saskatchewan, serving SMB and mid-market with managed IT, cloud, and document/print solutions. Comparable regional scope and SMB orientation.
- Jolera: Toronto-based managed IT and cybersecurity provider with global delivery, serving SMB and mid-market customers. Comparable managed services, security stack, and recurring subscription revenue model.
- The ITeam: Calgary-based managed IT services provider focused on SMBs in Western Canada with Microsoft-centric offerings and helpdesk support. Direct local-market competitor with comparable size and vertical mix.
Broad incumbents
- Softchoice: Toronto-headquartered Microsoft-focused IT solutions and managed services provider with broader portfolio including licensing, cloud, and security. Larger scale and broader services than STEP but overlapping customer base and Microsoft-first positioning.
- CDW Canada: Canadian arm of CDW, a large multi-national IT solutions and services provider. Competes in the same SMB managed services and Microsoft cloud space but at materially larger scale and broader product breadth.
- Compugen: Canadian IT solutions and managed services provider with nationwide coverage across infrastructure, cloud, and end-user computing. Broader portfolio and larger scale; serves as the incumbent tier above regional MSPs like STEP.
- Bechtle: European-headquartered IT solutions and managed services provider with Microsoft-centric practices. Operates broadly across IT services; relevant as a scaled incumbent comparable in service mix if not direct geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Step Innovations social profiles
Digital presenceStep Innovations financial estimates
Financial estimateRevenue estimate
Valuation estimate
Step Innovations leadership team
Management profileNumber of profiles
Profiles9 records
Step Innovations funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Step Innovations M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Step Innovations
What does Step Innovations do?
Step Innovations provides managed IT services for small and medium-sized businesses across Canada, including infrastructure management, network administration, 24/7 help desk support, system monitoring, cybersecurity, cloud and Microsoft 365 services, IT consulting (including VCIO), network services, and hardware/software procurement. The company delivers these services as integrated, subscription-based managed services from its Alberta-based team, leveraging a Microsoft-first technology stack with security as the foundation.
Is Step Innovations a public or private company?
Step Innovations is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Step Innovations founded?
Step Innovations was founded in 2020. It employs 1 to 10 people.
Where is Step Innovations based?
Step Innovations is headquartered in Calgary, Canada, in the North America region.
How does Step Innovations make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are managed Services - Flexible Pricing, professional Services and hardware and Software Procurement.
Who are Step Innovations's main competitors?
Direct peers on record are Long View Systems, IT Weapons, Dataprise, WBM Technologies, Jolera and The ITeam. Broad incumbents are Softchoice, CDW Canada, Compugen and Bechtle.
Does Step Innovations have an API?
No public API is recorded for Step Innovations.
What industry is Step Innovations in?
Step Innovations's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAB, Systems Integration & Implementation Services, with a secondary code of BPAEAAAA, Strategy & IT Advisory. Its NAICS code is 5415 and its SIC code is 7373.