Matthews House Hospice

What Matthews House Hospice does

Matthews House Hospice is a non-profit residential and community hospice organization headquartered at 131 Wellington Street East in Alliston, Ontario, serving South Simcoe County (New Tecumseth, Adjala-Tosorontio, Bradford West Gwillimbury, Essa, Innisfil, and surrounding communities). Founded in 2004 with the current residential facility opened in 2018, the organization operates a 10-bed residential hospice providing 24/7 end-of-life care and a suite of community programs including Hospice@Home (in-home care), Caregiver Support, Grief & Bereavement Support, a Memory Care & Dementia Day Program, and the Together, at the Table Community Dinner. All residential services and the majority of community programs are delivered at no cost to clients, with minimal fees applied only to specific day-program and extended counselling offerings.

The business model is donation- and grant-driven rather than transactional. Matthews House Hospice receives funding from the Government of Ontario and channels all donations through a separate registered charity, Matthews House Hospice Foundation, which is required to raise over $2 million annually to sustain hospice operations. Revenue streams include individual recurring and one-time donations, memorial/tribute donations, three signature annual fundraising events (Hike for Hospice, Annual Golf Tournament, Giving Hearts Gala, plus newer events such as the 9 Lives Restyle Fashion Show), corporate sponsorships (Honda Canada Manufacturing, WD Potato, TD Wealth, Canadian Tire, Tri Corp, Power Busway, Ontario Trillium Foundation), retail (MHH Store, Meals to Go, Flower Wall memorial purchases), securities and legacy/bequest giving, and small fee-for-service components. Customer acquisition is direct-to-consumer through community outreach, healthcare provider referrals via a common palliative referral form, and word-of-mouth, with no referral required for most community programs.

The technology stack is minimal and entirely third-party: the website runs on Webflow, donations are processed through Akaraisin, and volunteer management is handled by BetterImpact. The organization employs 11-50 staff supplemented by trained volunteers, is governed by a Board of Directors, and operates under Ontario sector standards with documented AODA accessibility compliance and privacy governance. A CEO position was posted on June 26, 2026, signaling an ongoing executive leadership transition.

Name

Matthews House Hospice

Legal name

Matthews House Hospice

Website

https://matthews.house

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Matthews House Hospice is a non-profit residential and community hospice in Alliston, Ontario, providing 10-bed end-of-life care, in-home Hospice@Home services, caregiver support, grief counselling, and dementia day programs across South Simcoe County, funded by Ontario government support, donations, and signature fundraising events.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Other Residential Care Facilities (6239)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

akta.pro secondary industries

Home Hospice (Routine Home Care) (HLADAHAA), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL), Home Hospice Agencies (HLAFAEAC), Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice palliative care
• Residential hospice services
• Bereavement counseling
• Community hospice programs
• End-of-life care

Headquarters

HQ city

Alliston

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Individual Donations: One-time and monthly donations from individuals supporting compassionate hospice care. Monthly donations provide consistent funds enabling forward planning. Tax receipts issued for donations over $25.
2. Memorial and Tribute Donations: Donations made in memory or honour of loved ones, supporting hospice programs and services.
3. Fundraising Events: Three signature annual events: Hike for Hospice, Annual Golf Tournament, and Giving Hearts Gala. Also includes community-hosted fundraisers, corporate volunteer programs, and third-party events.
4. Government Funding: Government of Ontario support recognized; however organization must raise over $2 million annually through community generosity to supplement government funding.
5. Retail Operations: MHH Store selling unique gifts and tribute items; Meals to Go program selling freshly prepared frozen meals; Flower Wall memorial purchases.
6. Fee-for-Service Programs: Small number of programs have minimal cost including Memory Care & Dementia Day Program, extended Grief & Bereavement Counselling, and additional PSW support hours outside Hospice@Home program.
7. Securities Donations: Donation of securities (stocks, bonds, mutual funds) via RBC Direct trading account. 'In kind' donations avoid capital gains tax with 44% tax credit for donations over $200 per year.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Matthews House Hospice provides residential hospice care, in-home hospice services through Hospice@Home, and community-based programs including grief and bereavement support, caregiver support, and memory care. The 10-bed residential facility in Alliston, Ontario serves South Simcoe County, with most services offered at no cost to clients. The Matthews House Hospice Foundation separately raises over $2 million annually through donations, corporate sponsorships, and signature fundraising events to sustain operations.

Product overview

Matthews House Hospice provides a comprehensive suite of hospice and community support services centered around residential hospice care and community-based programs. The core offering includes residential hospice at The Residence, in-home care through Hospice@Home, and diverse community programs including grief and bereavement support, caregiver support, memory care, and life-limiting illness support. The organization also operates a charitable foundation for fundraising, plus retail and tribute services including a store, flower wall, meals-to-go, and event venue rental. Services are primarily offered at no cost to clients, with some community programs having minimal fees.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Hospice Services (The Residence) 24/7 inpatient hospice care providing comfort, peace, strength, and companionship for individuals facing life-limiting illness in a home-like residential setting. No referral is required to start the admissions process; an intake coordinator assists with placement.
• Hospice@Home In-home hospice services bringing compassionate support to patients in their own homes, complementing the residential program with care delivered within the community.
• Living with Life-Limiting Illness Programs Support programs and resources for individuals navigating life-limiting diagnoses, providing comfort, community, and guidance throughout their journey.
• Caregiver Support Counseling, in-home care assistance, respite relief, and educational programs to help family caregivers of individuals with life-limiting illness live life to the fullest.
• Grief & Bereavement Support Counseling, group support, and wellness programs for individuals dealing with grief after loss, with extended sessions available at minimal cost.
• Memory Care & Dementia Day Program Specialized daytime program offering activities and support for individuals with dementia, with minimal fees to ensure program availability.
• Together, at the Table Community Dinner Monthly community meal program held every third Wednesday from 5pm to 7pm, fostering connection among clients living with illness, caregivers, and those in grief.
• Meals to Go Freshly prepared frozen meals available for purchase at reception, allowing clients and caregivers to enjoy nutritious meals at home with proceeds supporting hospice programs.
• MHH Store On-site gift shop offering unique items and tribute products, with proceeds supporting hospice programs and services.
• Private Events Venue Rental Event space rentals for celebrations of life, meetings, or training sessions in rooms accommodating groups up to 40 people at the Matthews House Hospice facility.
• Flower Wall Memorial Tribute The Dee & Mary Chantler glass-blown Flower Wall featuring memorial flowers purchasable in memory or honour of loved ones, with digital sharing capabilities via iPad.

Quantifiable outcome

• Serving South Simcoe County with residential and community hospice programs
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, notable, minor and operational.

• Matthews House Hospice FoundationcoreStrategic or Co-development PartnerThe foundation is dedicated to raising funds and awareness to support Matthews House Hospice. All donations are directed through the foundation. Foundation has its own Board of Directors including Acting President Brad O'Neill, Directors Dan Hambly, Sheila Kaarlela, Cathy Morden, and Sabina Morell. Foundation must raise over $2 million annually to sustain hospice operations.
• Honda Canada ManufacturingnotableOthersCorporate sponsor supporting Matthews House Hospice fundraising events and programs.
• WD Potato LimitednotableOthersPresenting sponsor of Giving Hearts Gala 2025; corporate sponsor supporting hospice fundraising events.
• TD WealthnotableOthersCorporate sponsor of Giving Hearts Gala 2025 and general hospice fundraising events.
• Canadian TirenotableOthersCorporate sponsor; Tournament Sponsor for Annual Golf Tournament 2025; Hole-In-One Sponsor.
• Tri CorpnotableOthersCorporate sponsor of Matthews House Hospice with 40-year anniversary recognition.
• Power BuswayminorOthersCorporate sponsor supporting hospice fundraising events.
• BetterImpact (Volunteer Management)operationalTechnology or IntegrationVolunteer management platform used for volunteer recruitment and coordination. Volunteers apply through app.betterimpact.com portal.
• Stevenson Memorial Hospital FoundationnotableStrategic or Co-development PartnerJoint beneficiary of Tim Hortons Smile Cookie campaign in Alliston, where 100% of proceeds support both Matthews House Hospice and Stevenson Memorial Hospital Foundation.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hospice Simcoe: Regional community hospice serving Simcoe County (Barrie/Innisfil area) with residential beds, in-home palliative support, and grief/bereavement programs — directly comparable service mix and Ontario nonprofit funding model.
• Heart House Hospice: Mississauga-based hospice offering in-home palliative support, day programs, and grief/bereavement services — overlapping community hospice focus without a residential facility.
• Bethell Hospice: Residential hospice in Caledon, Ontario operating a 10-bed residence plus community programs and grief services, with similar donor-funded operating model.
• Hospice Georgian Triangle: Charitable hospice in Collingwood, Ontario providing residential hospice care, community palliative programs, and grief support — a close geographic and operational analogue.
• St. Joseph's Hospice: London, Ontario hospice offering residential palliative care, community-based palliative support, and bereavement programs — closely aligned residential + community hospice model.
• Dr. Bob Kemp Hospice: Hamilton-area residential hospice providing 24/7 end-of-life care, community palliative programs, and grief support — comparable service portfolio and nonprofit structure.
• Maison McCulloch Hospice: Sudbury-area hospice (operated by the SVHRI Society) providing residential end-of-life care, hospice-at-home, and grief/bereavement services in a similar charitable framework.
• Hospice Huronia: Ontario-based community hospice offering residential palliative care and volunteer-driven programs in a similar regional, fundraising-dependent nonprofit model.

Others

• Canadian Hospice Palliative Care Association: National association representing hospice and palliative care providers across Canada; sets sector standards, advocacy, and accreditation that shape operating frameworks for member hospices like Matthews House.

Broad incumbents

• Ontario Health atHome (Home and Community Care Support Services): Provincial agency coordinating publicly funded home care, palliative care placement, and hospice referrals across Ontario — a key referral source and partial substitute for in-home hospice services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/i/flow/login?redirect_after_login=%2FHouseMatthews
• YouTubeyoutube.com/channel/UCnFodEZJX0HhYxKOvM0Ob6A
• Facebookfacebook.com/MatthewsHouseHospice?fref=ts&ref=br_tf
• Instagraminstagram.com/matthewshousehospice
• LinkedInlinkedin.com/company/matthews-house-alliston

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matthews House Hospice