What VS Group does

VS Group Holdings Limited is a privately held UK communications and IT solutions provider headquartered at 3 Hardman Square, Spinningfields, Manchester. The company was founded in the mid-2010s (sources cite 2012 in firmographics and 2016 in company history) and operates with 11-50 employees, serving more than 500 charities, non-profits, schools, care homes, dental/medical practices, churches, and small-to-medium enterprises across the United Kingdom.

The company's core offering is hosted Voice over IP (VoIP) telephony, delivered through partners including BT, Cisco, Toshiba, Gamma, and Plan.com, and wrapped with SIP trunking, broadband connectivity (FTTP, FTTC, SOGEA, leased lines), mobile tariffs, and managed IT services. It has extended into adjacent cloud services, including LiteSpeed-based website hosting, Linux and Windows VPS, domain registration (.co.uk, .uk, .org, .net, .com), and Microsoft 365 reselling. A dedicated sub-brand, Charity Connect, packages hosted VoIP specifically for the third sector. Underlying technology is largely industry-standard hosted VoIP/SIP infrastructure with integrations to Microsoft Teams and OneDrive; no proprietary AI, models, or platform IP is disclosed.

VS Group makes money primarily through recurring monthly subscriptions across its telecoms, connectivity, hosting, and M365 lines, supplemented by equipment sales/loans and one-time domain registration fees. Standard contract terms are 60 months with a quarter's upfront non-refundable payment, and pricing is quote-based, with a stated value proposition of approximately 30% cost savings for charities versus prior spend. Go-to-market is direct and sales-led, combining phone-based inside sales, HubSpot-managed quote forms and meeting bookings, content marketing via an extensive SEO-oriented blog, social media presence on LinkedIn, Facebook, and X, and community-led referrals built through a decade of third-sector work and partnerships such as Forever Manchester. In May 2026, the company acquired The PC Support Group alongside a Foresight Group-led funding round, with Iain O'Kane appointed as Chairman, signaling a platform-build phase.

Name

VS Group

Legal name

VS Group Holdings Limited

Website

https://vsgcomms.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

VS Group is a privately held UK communications and IT solutions provider, headquartered in Manchester, that delivers hosted VoIP, SIP trunking, broadband, mobile, and managed IT services to over 500 charities, non-profits, schools, care homes, and SMEs across the United Kingdom.

Ownership category

akta.pro rank

Product category

Business Communications and IT Services

NAICS

Telecommunications Resellers (517121), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Business Messaging & Team Collaboration (HDAIAHAE)

akta.pro secondary industry

Team Messaging & Chat (BPAMAMAA)

Keywords

• Business VoIP services
• Managed IT support
• Cloud hosting
• Business connectivity
• SIP trunking

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. VoIP and Telecoms Services: Recurring monthly subscription revenue from hosted VoIP telephony, SIP trunking, mobile tariffs, and traditional lines and calls. Customers pay monthly fees typically with 60-month contract terms. Revenue is recurring and predictable based on subscriber counts and usage patterns.
2. Web Hosting and Cloud Services: Revenue from website hosting packages (Linux VPS, LiteSpeed Linux VPS, Windows VPS, managed hosting), domain name registration, and Microsoft 365 email hosting. These are typically monthly or annual subscription services.
3. Domain Name Registration: One-time and annual fees for domain registration including .co.uk, .uk, .org, .net, .com domains. Prices range from £8.30 to £19.35 plus VAT per domain.
4. IT Services and Support: Managed IT services, network management, and IT support for organizations. Revenue from ongoing service contracts.
5. Hardware and Equipment: Equipment loans and sales including IP phones and handsets. Terms indicate end-of-lease payment options and equipment-related fees upon cancellation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

VS Group is a UK-based communications and IT solutions provider that supplies business telephony (hosted VoIP and SIP trunking), broadband connectivity, mobile tariffs, managed IT services, web hosting, VPS servers, and Microsoft 365 to charities, non-profits, and SMEs. Its Charity Connect sub-brand delivers a hosted VoIP package tailored for third-sector organisations, typically delivering around 30% cost savings versus prior communications spend.

Product overview

VS Group is a UK-based communications and IT solutions provider offering a unified portfolio of telecom and technology services primarily targeting charities, non-profits, SMEs, and public sector organisations. The core offering centers on VoIP (Voice over IP) telephony, supplemented by SIP Trunking, broadband Connectivity, Mobile services, and IT Services. The product portfolio extends into cloud services including Website Hosting, VPS Servers, Domain Names, and Microsoft 365 integration. All services are designed to work together as an integrated communications ecosystem, with a key value proposition of typically saving charities 30% on technology expenditure compared to previous providers.

Differentiator

Problem solved

Functional benefit

Brands

• Charity Connect: A hosted VoIP telephony system specifically designed for charities, providing remote staff with necessary communication features while reducing costs.

Products and services

• Hosted VoIP (Voice over IP) Business telephony service that routes voice calls over the internet, providing call routing, voicemail-to-email, call recording, virtual receptionist, and softphone functionality for UK organisations.
• SIP Trunking

Quantifiable outcome

• Charities typically save 30% compared to their previous technology expenditure
• +2 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• BTcoreTechnology or IntegrationBT is a major UK telecommunications provider. VS Group works with BT as a partner for connectivity solutions and network services. The partnership enables VS Group to offer broadband and connectivity services to their customers.
• CiscocoreTechnology or IntegrationCisco is a leading networking and communications equipment manufacturer. VS Group partners with Cisco to provide enterprise-grade VoIP equipment and networking solutions to customers.
• ToshibacoreTechnology or IntegrationToshiba provides business telecommunications equipment. VS Group offers Toshiba phone systems as part of their solution portfolio for business customers.
• Plan.comminorChannel Partner/ Reseller/ DistributorPlan.com is a mobile communications provider. VS Group works with Plan.com to offer mobile tariffs and services to their customers.
• Forever ManchesterminorGTM or Marketing PartnerForever Manchester is a charitable organization that VS Group works with. The partnership involves supporting the charity's operations while also potentially gaining referrals within the Manchester business community.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• 8x8: Global provider of cloud voice, video, chat, and contact center for SMEs and enterprises. Comparable on hosted VoIP and UCaaS product surface, with a similar subscription-driven business model.
• RingCentral: Global cloud communications provider offering hosted VoIP, UCaaS, and contact center to SMBs and enterprises. Directly comparable to VS Group's hosted VoIP core offering, though at far greater scale and with a broader geographic footprint.
• Vonage (Ericsson): Cloud communications platform providing VoIP, UCaaS, and APIs. Comparable product portfolio to VS Group's hosted voice, SIP trunking, and mobile offerings, targeting SMEs and mid-market with similar subscription-based pricing.
• Gamma Communications: UK-listed wholesale and direct provider of voice, data, and mobile services to SMEs and channel partners. Comparable to VS Group as a UK-focused business communications reseller with a heavy VoIP/SIP-trunking portfolio serving small and mid-market customers.
• bOnline: UK-based VoIP and business broadband provider focused on SMEs and sole traders. Closely comparable to VS Group on geography (UK-only), customer profile (small businesses), and core product (hosted VoIP plus connectivity).

Broad incumbents

• Mitel: Global provider of business communications including on-premises and cloud UCaaS, with strong SME and mid-market presence. Comparable to VS Group on hosted voice and PBX-replacement offerings.
• TalkTalk Business: UK business division of TalkTalk providing broadband, voice, and connectivity to SMEs and channel partners. Comparable customer base and product mix, with greater scale and broader geographic coverage.
• Virgin Media O2 Business: Major UK business telecom provider offering broadband, mobile, and unified communications. Competes head-on with VS Group in the SME segment while also serving enterprise and public-sector customers.
• BT Business: UK incumbent telecom serving businesses of all sizes with voice, broadband, mobile, and IT services. Overlaps with VS Group on connectivity, VoIP, and mobile but offers a vastly broader portfolio at national scale and is also a key VS Group wholesale partner.

Emerging players

• VoIPstudio: Cloud-hosted VoIP provider focused on small businesses and reseller partners across Europe. Comparable to VS Group on hosted voice product and SME target market, with a smaller scale and broader European footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/VSGcomms
• Facebookfacebook.com/VSGroupUK
• LinkedInlinkedin.com/company/vsgroup

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VS Group