VoIPstudio
VoIPstudio, operated by Level 7 Systems Ltd, is a London-based cloud business phone system and call center platform serving SMBs, mid-market, and enterprise customers across 70+ countries, offering hosted PBX, global numbers, an AI-powered CX add-on, and CRM/helpdesk integrations on a subscription model.
- Company typePrivate
- Founded2010
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What VoIPstudio does
VoIPstudio, operated by UK-registered Level 7 Systems Ltd (company number 6978512), is a cloud-based business phone system and call center platform headquartered in London. Founded in 2010, the company offers a complete hosted PBX replacement with global phone number coverage across more than 70 countries and thousands of cities, crystal-clear HD voice, secure call recording, a visual drag-and-drop call flow designer for custom IVR, and a REST API with webhook support. The platform is hosted across three ISO 27001-certified data centers in the UK, USA, and Japan, with 99.999% uptime under SLA, AES-256 encryption, SIP TLS signaling, and ZRTP-encrypted voice streams.
The product portfolio spans core telephony modules — Calling, Call Recording, VoIP Numbers, Call Flow Designer, Virtual Switchboard, Low-cost Call Centre, Business VoIP, and Unified Communications — supplemented by the AI-powered CX Add-on (delivering automatic transcripts, summaries, a 1-10 CX Score, keyword dictionary, and action tagging) and a New Analytics Dashboard (Beta) launched in July 2025. VoIPstudio integrates with major CRM platforms (Salesforce, HubSpot, Microsoft Dynamics, Zoho, Odoo, Oracle Sales Cloud), helpdesk systems (Zendesk), and automation tools (Zapier), and has added Retell AI voice agent integration for AI-powered conversational assistants. The company also operates a multi-brand portfolio under Level 7 Systems Ltd including GoTrunk, 247LiveChat, and VoIPhome.
VoIPstudio operates a hybrid go-to-market combining a product-led growth self-serve free trial with an inside sales team reachable via four regional phone lines (US, UK, Poland, Portugal) and email, supported by localized websites in five languages (English, German, Spanish, Polish, Portuguese) and a formal partner program. Revenue is generated primarily through recurring monthly subscriptions, with pricing not publicly disclosed and billed monthly after a trial period. The customer base spans dynamic SMBs, growing teams, and established enterprises across verticals including finance, fitness, gaming, meteorology, fashion media, travel, electronics, food and beverage, and field services, with named enterprise logos such as ING Accounting, Anytime Fitness, Allwyn, Meteo Group, and Fashion One.
VoIPstudio firmographics
Firmographics- Name
- VoIPstudio
- Legal name
- Level 7 Systems
- Website
- https://voipstudio.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VoIPstudio, operated by Level 7 Systems Ltd, is a London-based cloud business phone system and call center platform serving SMBs, mid-market, and enterprise customers across 70+ countries, offering hosted PBX, global numbers, an AI-powered CX add-on, and CRM/helpdesk integrations on a subscription model.
- Ownership category
- akta.pro rank
VoIPstudio industry classification
Industry- Product category
- Cloud-based business phone system / hosted VoIP telephony
- NAICS
- Telecommunications (517), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Voice Assistants & Voice UI (VUI) (HDAAAFAD), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)
Keywords
Where VoIPstudio is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
VoIPstudio business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales
Revenue model
- Subscription-based VoIP Services: VoIPstudio generates revenue primarily through recurring monthly subscription plans for its cloud-based business phone system and call center platform. Customers pay a sum equivalent to one month's service charges for the aggregate of user accounts and other services requested. Credit card is charged after a trial period for the first month, then automatically on the first day of subsequent months until cancellation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free trial available with no long-term commitment required. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
VoIPstudio product offering
Product offeringCore offering
VoIPstudio is a cloud-based business phone system and scalable call center platform that delivers hosted VoIP services, including international calling, call recording, virtual numbers in 70+ countries, a visual call flow designer, and an AI-powered CX analytics add-on, replacing traditional on-premises PBX systems for organizations of all sizes.
Product overview
VoIPstudio is a complete cloud-based business phone system and scalable call center platform offered at small business pricing. The platform comprises a unified communications core with integrated modules including VoIP Calling, Call Recording, VoIP Numbers (70+ countries), Call Flow Designer with drag-and-drop IVR creation, and the AI-powered CX Add-on for automatic transcripts, summaries, and CX Score analytics. The platform connects with CRM systems (Salesforce, HubSpot, Microsoft Dynamics, Zoho, Odoo, Oracle Sales Cloud), helpdesk platforms (Zendesk), and automation tools (Zapier), with an available REST API and webhook support for custom integrations.
Differentiator
Problem solved
Functional benefit
Products and services
- VoIPstudio Cloud Phone System Cloud-based business phone system and hosted PBX platform for SMBs through enterprises, providing VoIP calling, call recording, virtual numbers, call flow design, and integrations via REST API and webhooks. Replaces traditional on-premises PBX systems with a no-hardware, no-long-term-commitment service.
- Business Conference Calls Cloud-hosted business conference calling service that lets teams set up and join multi-party conference calls with VoIPstudio numbers and extensions.
- Call Recording Business call recording feature offered as part of the VoIPstudio platform for compliance, training, and quality assurance purposes.
- VoIP Numbers (International Virtual Numbers) International virtual phone numbers in 70+ countries, enabling businesses to establish local presence and route calls through the VoIPstudio platform.
- Call Flow Designer Visual drag-and-drop call flow designer that allows non-technical users to configure IVR menus, routing, and call handling logic on the VoIPstudio platform.
- CX Add-on (AI-Powered Customer Experience) AI-powered customer experience analytics add-on providing CX Score, automatic call transcripts, summaries, and keyword tagging to help organizations measure and improve customer interactions.
- Virtual Switchboard Cloud-hosted virtual switchboard / auto-attendant solution for handling and routing inbound business calls without on-premises hardware.
- Low-cost Call Centre Cloud-based call center solution built on the VoIPstudio platform, providing queues, routing, monitoring, and reporting for inbound and outbound contact center operations.
- Business VoIP Business-grade VoIP service providing high-quality voice calling over IP for organizations replacing traditional landlines with internet-based telephony.
- Unified Communications Unified communications suite combining voice, conferencing, messaging, and collaboration tools on the VoIPstudio platform for distributed teams.
- New Analytics Dashboard (beta) New analytics dashboard released in beta on the VoIPstudio platform to provide enhanced reporting and usage insights for customers.
Quantifiable outcome
- 99.999% uptime guarantee — measured per calendar month under the SLA
- +2 more outcomes
Companies that use VoIPstudio
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles2 records
VoIPstudio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability7 records
Feature7 records
VoIPstudio partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- SalesforcecoreCRM integration enabling VoIPstudio users to connect call data, click-to-call, and customer records directly within Salesforce for streamlined sales and support workflows.
- Microsoft DynamicscoreIntegration with Microsoft Dynamics CRM platform allowing VoIPstudio call data to be surfaced within customer relationship management workflows.
- HubSpotcoreCRM integration with HubSpot enabling call logging, click-to-call, and customer communication data to be synchronized with HubSpot's marketing and sales automation platform.
- ZohocoreIntegration with Zoho CRM allowing VoIPstudio users to manage call flows and customer data within the Zoho ecosystem.
- OdoocoreIntegration with Odoo ERP/CRM platform enabling VoIPstudio call data and customer communications to be connected with business management workflows.
- Oracle Sales CloudcoreIntegration with Oracle Sales Cloud enabling VoIPstudio users to connect voice communications with Oracle's sales automation and CRM platform.
- ZendeskcoreIntegration with Zendesk helpdesk platform enabling VoIPstudio call data, click-to-call, and customer support interactions to be managed within Zendesk's customer service workflows.
- ZapiercoreZapier integration enabling VoIPstudio to connect with thousands of third-party applications through automated workflows, allowing custom API-based connections without coding.
- Retell AIcoreRetell AI integration enables VoIPstudio users to deploy AI-powered conversation assistants and voice agents directly within the VoIPstudio platform, providing automated customer interaction capabilities.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
VoIPstudio competitors and assessment
Company assessmentDirect peers
- Nextiva: Cloud communications platform offering hosted PBX, contact center, and collaboration tools to SMB and mid-market with CRM integrations — comparable product breadth and customer base.
- Aircall: Cloud-based call center and business phone system targeting SMBs with deep CRM integrations and AI features — directly competitive in the SMB cloud telephony segment.
- Vonage (Ericsson): Cloud communications provider offering hosted PBX, SIP trunking, and APIs across global markets; directly overlaps VoIPstudio's hosted telephony and international number coverage.
- CloudTalk: SMB-focused cloud call center and business phone system with international numbers, CRM integrations, and AI features — directly competes for SMB telephony budgets.
- Dialpad: AI-first cloud business phone system with AI-powered call transcripts, summaries, and analytics — closest competitor to VoIPstudio's CX Add-on positioning.
- RingCentral: Public cloud UCaaS and contact center provider offering cloud PBX, voice, messaging, and AI-powered analytics to SMB and enterprise — directly comparable product and customer segments as VoIPstudio.
- Ooma: Cloud-based VoIP and unified communications platform serving SMBs with hosted PBX, virtual numbers, and call center features — similar SMB-first product positioning.
- 8x8: Cloud voice, contact center, and UCaaS platform serving SMB and mid-market with global coverage; comparable hosted telephony, call recording, and analytics stack.
Broad incumbents
- Zoom (Zoom Phone): Broader collaboration incumbent whose Zoom Phone product offers cloud PBX bundled with video meetings; competes on overlap with VoIPstudio's unified communications offering.
- Microsoft Teams Phone: Microsoft's telephony add-on to Teams competes with VoIPstudio as a bundled UC solution for SMBs already on the Microsoft ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
VoIPstudio social profiles
Digital presenceVoIPstudio compliance and trust
Trust signalCompliance6 records
VoIPstudio financial estimates
Financial estimateRevenue estimate
Valuation estimate
VoIPstudio leadership team
Management profileNumber of profiles
Profiles1 record
VoIPstudio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VoIPstudio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VoIPstudio
What does VoIPstudio do?
VoIPstudio is a cloud-based business phone system and scalable call center platform that delivers hosted VoIP services, including international calling, call recording, virtual numbers in 70+ countries, a visual call flow designer, and an AI-powered CX analytics add-on, replacing traditional on-premises PBX systems for organizations of all sizes.
Is VoIPstudio a public or private company?
VoIPstudio is a private company. It is classified as unknown and is currently operating.
When was VoIPstudio founded?
VoIPstudio was founded in 2010. It employs 11 to 50 people.
Where is VoIPstudio based?
VoIPstudio is headquartered in London, United Kingdom, in the Europe region.
How does VoIPstudio make money?
One revenue line is on record: subscription-based VoIP Services.
Who are VoIPstudio's main competitors?
Direct peers on record are Nextiva, Aircall, Vonage (Ericsson), CloudTalk, Dialpad, RingCentral, Ooma and 8x8. Broad incumbents are Zoom (Zoom Phone) and Microsoft Teams Phone.
Does VoIPstudio have an API?
Yes. VoIPstudio offers a REST API that enables developers to customize their VoIPstudio setup with secure API access to users, call flows, recordings, and more. Webhooks are also available for real-time notifications when key events like incoming calls, voicemails, or SMS occur. Developer documentation is at voipstudio.com/docs/api/introduction.
What industry is VoIPstudio in?
VoIPstudio's product category is Cloud-based business phone system / hosted VoIP telephony. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 517 and its SIC code is 4813.