MAYA AI LTD
Maya AI LTD is a Tampa, Florida-based company that provides conversational AI, AI CRM, and RPA workflow automation to small and mid-market enterprises, primarily in insurance, healthcare, hospitality, education, and startups, delivered through 200+ integrations on AWS.
- Company typePrivate
- Founded2021
- HeadquartersTampa, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What MAYA AI LTD does
Maya AI LTD is a Tampa, Florida-based private company that builds conversational AI and workflow automation software for small and mid-market enterprises. The platform combines an AI CRM, a chatbot product (Maya Chat), and an RPA authoring environment (Maya Studio) into a single offering that automates service, marketing, and operations workflows across more than 200 third-party integrations and 14 languages.
The underlying technology stack is delivered on AWS infrastructure and emphasizes NLP-driven intent recognition, sentiment analysis, predictive analytics, autonomous agents, and continuous learning from customer interaction data. Maya exposes both no-code agent builders and preconfigured automations for verticals such as insurance (claims intake, lead nurturing), healthcare, hospitality, education, and startups. SOC 2 Type 1, ISO 27001, GDPR, CCPA, HIPAA, PCI DSS, and NDPR attestations position the product for regulated mid-market workloads.
Maya AI monetizes through volume-based subscription pricing scaled by conversation minutes, automation hours, or seats, with custom tiers for enterprise. Go-to-market relies on a partnership-led motion (Techstars Physical Health Fort Worth cohort, integration partners) and direct sales to SMB customers, with a stated enterprise upgrade path now that security certifications are in place. The company was founded circa 2020 by the Ramphal brothers and rebranded from XiByte to Maya AI in 2022; it remains privately held with 1–10 employees.
MAYA AI LTD firmographics
Firmographics- Name
- MAYA AI LTD
- Legal name
- Maya AI Inc.
- Website
- https://mayaknows.com/
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Maya AI LTD is a Tampa, Florida-based company that provides conversational AI, AI CRM, and RPA workflow automation to small and mid-market enterprises, primarily in insurance, healthcare, hospitality, education, and startups, delivered through 200+ integrations on AWS.
- Ownership category
- akta.pro rank
MAYA AI LTD industry classification
Industry- Product category
- Conversational AI Workflow Automation
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
Keywords
Where MAYA AI LTD is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MAYA AI LTD business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription/Software Licensing: Maya AI operates on a subscription-based model with recurring fees. The Terms and Conditions reference subscription billing with automatic renewals and Order Forms specifying subscription details. Pricing depends on volume and is quote-based.
- Usage-Based Components: The platform supports volume-based pricing where 'pricing depends on your volume' for insurance agencies. SMS and email communication capabilities may incur usage-based charges.
- Professional Services: Implementation and configuration services including 'Configuration & Implementation' with dedicated support team customizing Maya to fit client operations, plus ongoing 'Value Workshops' for training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with volume-based pricing |
| Other | Multi-year contract | Professional services and implementation |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
MAYA AI LTD product offering
Product offeringCore offering
Maya AI provides a conversational AI platform that automates enterprise workflows and customer interactions through three integrated products: Maya Studio (robotic process automation for high-volume workflows), Maya Chat (mobile-first personalized chat), and AI CRM (pipeline and lead management). The platform targets recruitment, customer support, sales, HR, mass outreach, and regulatory compliance use cases across insurance, healthcare, hospitality, and education verticals with 200+ integrations and multi-language support.
Product overview
Maya AI is a unified co-collaborative AI platform designed to enhance team performance and improve customer experience through three integrated products: Maya Studio (RPA workflow automation), Maya Chat (mobile personalization), and AI CRM (conversation and lead management). These products work together within a single connected system—the platform automates early conversations and busy work upfront so teams step in only when decisions matter. Maya Studio handles high-processing workflow automation, Maya Chat delivers personalized mobile interactions, and AI CRM manages the full pipeline from qualification to handoff. The platform is sector-agnostic but provides specialized solutions for HR & Recruitment, Customer Support, Sales, and Regulatory Compliance.
Differentiator
Problem solved
Functional benefit
Brands
- Maya Studio: Next generation RPA platform for building, deploying, and optimizing high processing workflows on demand
- Maya Chat
- AI CRM
Products and services
- Maya Studio Next-generation Robotic Process Automation (RPA) platform that lets users build, deploy, and optimize high-processing workflows on demand with full AI control, automating repetitive tasks such as follow-ups, qualification, meeting booking, record updates, and routing. Designed for enterprise operations, recruitment, sales, and compliance teams.
- Maya Chat Mobile-first AI chat assistant providing tailored answers to customer and candidate queries without relying on generalized configuration, ensuring personalized experiences across channels. Designed for customer-facing teams in customer support, recruitment, and concierge use cases.
- AI CRM AI-powered CRM that moves with users, managing conversations, qualifying leads through predictive scoring, and tracking every stage, message, and action in the pipeline. Designed for sales, recruitment, and customer success teams needing automated pipeline and lead management.
Quantifiable outcome
- 70% reduction in time-to-hire
- +11 more outcomes
Companies that use MAYA AI LTD
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles5 records
MAYA AI LTD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability9 records
Feature7 records
MAYA AI LTD partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered major and core.
- Entrepreneurship World Cup (EWC)majorAdvanced to global finals of Entrepreneurship World Cup 2024, recognized among top 100 entrepreneurs globally.
- Techstars Fort WorthcoreMaya AI participated in Techstars Physical Health Accelerator in Fort Worth Year 2 (2023), gaining access to mentorship, resources, and startup ecosystem.
- AWS (Amazon Web Services)coreCloud infrastructure provider. Maya AI is hosted on AWS with enterprise-grade security. SOC 2 compliant infrastructure built on AWS.
- SinchcoreCommunication platform partner for SMS and messaging capabilities, enabling Maya's omnichannel communication features.
- Google (Google Sheets)coreIntegration with Google Sheets for data export and synchronization. Enables customers to export Customer Data via Google Sheets.
- TwiliocoreText messaging services integration via Twilio for SMS communication capabilities within the Maya platform.
- SalesforcecoreCRM integration allowing Maya to work within Salesforce environments, syncing conversations and data automatically.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
MAYA AI LTD competitors and assessment
Company assessmentBroad incumbents
- HubSpot: HubSpot's CRM and Breeze AI add conversational and workflow capabilities across marketing, sales, and service — a broad incumbent whose AI CRM and chatbot features compete with Maya's pipeline and lead automation offerings.
- Zendesk: Zendesk is a dominant customer service platform with AI agents and workflow automation that overlap with Maya's customer support and Maya Studio capabilities for enterprise CX teams.
- Salesforce: Salesforce's Einstein and Agentforce platform embeds conversational AI, CRM, and workflow automation natively — a broad incumbent competing with Maya's AI CRM and Maya Chat across enterprise CRM buyers.
Direct peers
- Yellow.ai: Yellow.ai provides an enterprise conversational AI platform with multi-language support and omnichannel automation — a direct global comparable to Maya's customer support and HR use cases.
- Ada: Ada is an AI-native customer service automation platform serving enterprise CX teams — a direct competitor to Maya's customer support automation and 24/7 multilingual assistant use cases.
- Cognigy: Cognigy offers an enterprise conversational AI and agent automation platform with strong workflow orchestration — closely aligned with Maya Studio's RPA + conversational AI positioning for large enterprise deployments.
- Drift (Salesloft): Drift, now part of Salesloft, pioneered conversational AI for B2B sales and marketing — directly comparable to Maya's pipeline qualification and lead routing use cases for insurance and B2B verticals.
- Tidio: Tidio is an SMB-focused conversational AI and live chat platform — comparable to Maya's mid-market customer support and lead qualification use cases, though lighter on enterprise workflow automation.
- Intercom: Intercom is a leading customer support and conversational AI platform with native CRM, chatbot, and workflow automation capabilities — directly overlapping Maya AI's Maya Chat and AI CRM products for similar mid-market and enterprise buyers.
Emerging players
- Voiceflow: Voiceflow is an emerging conversational AI design and orchestration platform — comparable to Maya's chat and workflow automation builder for teams building AI agents, with a strong developer ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
MAYA AI LTD social profiles
Digital presenceMAYA AI LTD compliance and trust
Trust signalCompliance5 records
MAYA AI LTD financial estimates
Financial estimateRevenue estimate
Valuation estimate
MAYA AI LTD leadership team
Management profileNumber of profiles
Profiles4 records
MAYA AI LTD funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MAYA AI LTD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MAYA AI LTD
What does MAYA AI LTD do?
Maya AI provides a conversational AI platform that automates enterprise workflows and customer interactions through three integrated products: Maya Studio (robotic process automation for high-volume workflows), Maya Chat (mobile-first personalized chat), and AI CRM (pipeline and lead management). The platform targets recruitment, customer support, sales, HR, mass outreach, and regulatory compliance use cases across insurance, healthcare, hospitality, and education verticals with 200+ integrations and multi-language support.
Is MAYA AI LTD a public or private company?
MAYA AI LTD is a private company. It is classified as venture growth investor backed and is currently operating.
When was MAYA AI LTD founded?
MAYA AI LTD was founded in 2021. It employs 1 to 10 people.
Where is MAYA AI LTD based?
MAYA AI LTD is headquartered in Tampa, United States, in the North America region.
How does MAYA AI LTD make money?
Three revenue lines are on record. Subscription/Software Licensing is the primary driver. The others are usage-Based Components and professional Services.
Who are MAYA AI LTD's main competitors?
Broad incumbents on record are HubSpot, Zendesk and Salesforce. Direct peers are Yellow.ai, Ada, Cognigy, Drift (Salesloft), Tidio and Intercom. Voiceflow is listed as an emerging player.
Does MAYA AI LTD have an API?
Yes. Maya offers seamless integration with robust APIs and developer tools, allowing businesses to incorporate its AI capabilities into their existing systems. The terms of service reference integrations with Google (including Google Sheets), text messaging services (such as Twilio), and data warehouses (AWS Redshift, GCP Big Query, Snowflake, MS Azure). Webhooks are also supported for data transmission.
What industry is MAYA AI LTD in?
MAYA AI LTD's product category is Conversational AI Workflow Automation. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI). Its NAICS code is 541512 and its SIC code is 7372.